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Bella Italia - Beckton image

Bella Italia - Beckton

Restaurant Bar Italian restaurant Lounge Vegan restaurant Gluten free restaurant

Casual restaurant serving Italian pasta, pizza & grill dishes, with a special children's menu. People often mention service, time, good, customer, pizza, starters, staff, menu,


Address

Unit 30, Gallions Reach Shopping Park, 3 Armada Wy., London E6 7ER, United Kingdom

Website

www.bellaitalia.co.uk

Contact

+44 20 3004 6684

Price rating

$$ $$

Rating on Google Maps

3.70 (1.1K reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: service (12) time (8) good (8) customer (6) pizza (6) starters (6) staff (6) menu (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Judy R. 2 years ago on Google • 45 reviews
    Lovely food. Service was okay. The 1st lady who served us wasn't very welcoming and came across quite cold towards us. When we asked if they accept tesco voucher the lady(not sure if she is the manager, blonde hair and tied back with eastern european accent). No smile or greeting when we walked in so straight away I was not very impressed and they were so quite at the time! I have worked in luxury customer service/retail industry and I believe it is very important to be welcoming and to smile, say hello, greet your customers and let them know you are there to help. 1st impression makes a huge difference on your experience. We didn't really get this when we walked in, sat down and ordered our food. The second younger lady, longer hair who took over the other lady was more friendlier and more approachable. Other than that, the food was delicious and we can't complain about that!
    4 people found this review helpful 👍

  • 2/5 JN 2 years ago on Google
    Went there for my father’s birthday but was very disappointed by the service. The calamari was decent. But the pizza we got was burned. The waiter made us feel so uncomfortable we weren’t even able to ask for new pizzas.
    3 people found this review helpful 👍

  • 5/5 Wesley D. 5 years ago on Google • 196 reviews
    Great place excellent service. Food was spot on and kids had a whale of a time. To me would be a busy period and didn't have to wait to be seated. I suggest the Pollo fungi Carbonara and pizza.
    2 people found this review helpful 👍

  • 4/5 Ruxandra V. 2 years ago on Google • 519 reviews
    Decided to visit this lovely, large restaurant on Saturday evening with my friend. We arrived about 7pm and placed an order quiet quickly... we were both starving and we kind of knew what we wanted. Sadly it wasn't a great start to our experience... not only the restaurant was super loud due to some clowns upstairs almost destroying the restaurant, we had to wait over an hour for our food (for the same reason, this large party upstairs) and my dish was luke warm. This could have been because my friend had a lasagna and came very hot by default. However, the way the waiter and manager treated us was top notch! And for those reasons I gave it 4 stars and I would totally recommend this place to families, couples and groups. They truly understand the meaning of customer service, people skills and keeping customers happy. I will definitely come back again!!

  • 4/5 John M. 2 years ago on Google
    Delicious food. I had king prawns as starters which was amazing 🤤 the pizza (díavola) was extremely spicy so be prepare to handle the heat. The carbonara was OK but the Bolognese was even better, I highly recommend it. The service was fine. The staff need to smile a bit more but other than that, they were very attentive and straight forward. Overall I came here for the food which it didn’t disappoint. Compliments to the chef 👏👏👏
    2 people found this review helpful 👍

  • 4/5 waqas a. 4 years ago on Google • 220 reviews
    Went there on a Friday evening with a 50% off voucher. Food was good and the ambiance welcoming and cozy. Staff was friendly but were understaffed. Would have imagined that they would have more folks working on a busy evening. Nonetheless, I will sure to visit again.
    1 person found this review helpful 👍

  • 3/5 Naz A. 5 years ago on Google • 96 reviews
    Great food, service and atmosphere. There are times when the wait for food is really long, and other times where it works like clockwork. I did think the price of starters was too much for what you get. There are often deals online for Bella Italia and some you can find on their own website.
    1 person found this review helpful 👍

  • 5/5 Tasfia H. 2 years ago on Google • 63 reviews
    I ordered through Deliveroo under their Pinsa Pizza name and I was so impressed! A lot of care went into packing my items and the rectangular pizzas came in perfect conditions inside their designated, beautiful rectangular pizza packaging. The sides also came in cute boxes that snugly fit the portion of the food. Thank you so much for making the fries perfectly golden and crispy as well as delightfully tender inside. My order took under 34 minutes to reach me and that includes production AND delivery. Extremely satisfied with this experience. I ordered between 2 and 3 PM on a Thursday :)
    1 person found this review helpful 👍

  • 5/5 Tania B. 2 years ago on Google
    I'm a regular at this place. Food is as amazing as always. Manager provides top notch customer service and is quick to resolve any issues going above and beyond what is needed. There's also an amazing waitress there that literally remembers to ask me if I'd like to add my blue light card/discount before getting the bill because sometimes I forget until I'm handed the bill. It really adds the personal touch when they remember you. 5/5
    1 person found this review helpful 👍

  • 4/5 Sasha K. 2 years ago on Google
    Pizza and pasta is delicious , but please never order trough the UberEat app . Pasta and pizza we ordered was completely cold and driver was rude. Also got a “surprise”😂 still don’t understand what is it.. ice cream?!
    1 person found this review helpful 👍

  • 3/5 Melanie W. 1 year ago on Google
    It's been a few years since our last visit but everytime we say never again. Food was okay to mediocre with the exception of the Beefburger that was very over cooked and hard to chew. It's the slow service and uninterested staff, we were initially 1 of 3 tables but everything took so long, we waited 30 mins for our deserts and bill and even then I had to ask for the bill again. They've even got rid of the gelato counter that my kids liked so much. It's okay but I won't be wasting my money there again.
    1 person found this review helpful 👍

  • 5/5 Manish P. 5 years ago on Google • 109 reviews
    Quick Sunday lunch - never been to Bella Italia before so thought let's give a go. Place was quiet and efficiently run by single team member which was impressive. Friendly and helpful. They accept Tesco clubcard vouchers which was a bonus! A meal for 4 ended up under £20 in vouchers!

  • 4/5 Kamal H. 5 years ago on Google • 89 reviews
    Since I heard that they now serve Halal food I thought I'll check it out. It is also on Meerkats buy on get one free deal on starters, mains and desserts. I have to say they do put more emphasis on the quality of their food than the quantity. That doesn't mean that the portions are skimpy in any way. Most of the meals are adequately portioned and they have been presented very well. Some items on the menu are worth mentioning like the tempura prawn starters and the sirloin steak (which is also Halal). Others are forgettable, nothing much to talk about. I would definitely come back and try their pizzas and pastas which they are known for.

  • 3/5 London Food A. 5 years ago on Google • 26 reviews
    I love Bella. Their new menu has a great variety of food. This time around I had the pannacotta for dessert and it was so good!! I also asked for cheese to be put on my chicken fillet which tasted delicious. Their bruschetta is quite dry and the bread is hard. Service isn't great either. Had to ask for the bill 3 times. Mains took at least 20 minutes.

  • 3/5 ʙᴜʙʙʟᴇꜱ. 3 years ago on Google • 8 reviews
    I would say its good. if your a kid (like me) and expecting the "Cheese" sauce for your pasta and think its a nice top coating its not. you get tomato sauce and shredded cheese in a container. my mums food had a hair in it! and the texture of the pasta was chewy and thick. my nanas food(chicken pasta and creamy sauce) was ok but the portion was small. and for my grandads order he did not have enough chicken. something i would reccomend is lasagna. what my uncle orderd. looked good and he said it also tastes good. nothing wrong with it.

  • 5/5 Gabrielle B. 2 years ago on Google
    Visited Bella Italia today and had a wonderful time! I really enjoyed getting few cocktails and having some really nice pasta. But what made my visit even better was the exceptional customer service from Renata. She did a great job explaining me the menu (Italian food is fairly new to me) and considered my allergies! It’s really rare to find good customer service these days but I must say that she absolutely exceeded it! 5/5 will return again! Ciao!

  • 2/5 Bikal S. 1 year ago on Google
    Bad experience. The waitress didn't know much about the menu, bottle of Corona came with a bottle stopper like lime rather than a slice. I definitely prefer starters in other places than this. Would never go back to this Bella Italia ever again. Been to others they had much better menu and ambiance

  • 5/5 Qamar G. 1 year ago on Google
    Went for dinner, amazing staff and delicious food, enjoyed as per usual. They do have halal options as well.

  • 2/5 gregoryrobert82 1 year ago on Google
    Unfortunately the food was not very good. Pizza tasted a bit weird (best way to describe it). Our whole lunch took about 2 hours, 80% of the time we were waiting to be served and for the food to arrive. The poor guy serving us was on his own during the whole lunch time service, this needs to be improved as I came close to just walking out due to the wait time. The two stars was for the gentleman working there that day as he was very polite and apologetic about the wait, but the food is very very poor.

  • 5/5 Michelle s. 1 year ago on Google
    We had very lovely meal here. Monique was so welcoming and asked us if we have allergies. First time I have been asked this. I have coeliac so I felt confident in knowing my dietary needs would be taken care of. Monique was so attentive to all the customers. Very good experience. Would definitely recommend.

  • 5/5 Neda 1 year ago on Google
    Oh my days- this restaurant is fabulous, the interior is amazing, so home like and so chill. The staff are so smiley and welcoming, we was served by Vangelis- so kind and funny, knowing the menu and advising us on each step. The food is AMAZING- freshly prepared, the dough for the pizza is so italian style and all the starters and deserts are delicious. Well done, guys, keep it up 🤩🤩🤩

  • 1/5 Nizam H. 2 years ago on Google
    Ordered two Pizza and lasagne the Pizza wasn’t cooked properly it was dry. The lady manager over there was very rude. When we went to the restaurant she was acting like we’re not customers being rude and racist. Never going again.

  • 5/5 Sheyi P. 2 years ago on Google
    Amazing staff, came in for late dinner with my family, 8 min for the kitchen to close and they allowed us in without having to given reasons. Brilliant customer service.. Florian was friendly, my kids like him as he was very polite and funny. Will be visiting again, very soon.

  • 5/5 Elena B. 2 years ago on Google
    Really really great place to have a birthday party !!! The staff is really helpful and co-operative! GM Shahriyar Mahmud took care of everything for us. The food was very tasty as well! We did a party of 18 adults with 9 children and I have no words to explain how happy I am with the result! Plenty of space upstairs for decorations and for the children to run around! HIGHLY RECOMMEND !!!!


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Braille menu
    • ✓️ Small plates
    • ✓️ Free water refills
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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