This location is permanently closed.
Marks and Spencer image

Marks and Spencer

Supermarket

👍👍 Awesome collection. I didn't get a chance to view the women's collection as I was out on my lunch break. But saw the men's collection and really loved it. I gotta a good jacket for my husband. Different colours and sizes were available which is a plus point. It's wasn't crowded and I was served well... People often mention store,


Address

168 Fenchurch St, London EC3M 6DE, United Kingdom

Website

www.marksandspencer.com

Contact

+44 20 7335 1590

Price rating

$$ $$

Rating on Google Maps

4.20 (1.6K reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ami R. 2 years ago on Google • 70 reviews
    Awesome collection. I didn't get a chance to view the women's collection as I was out on my lunch break. But saw the men's collection and really loved it. I gotta a good jacket for my husband. Different colours and sizes were available which is a plus point. It's wasn't crowded and I was served well. Below are some pics that I took , you might find them useful. Highly recommended.
    11 people found this review helpful 👍

  • 5/5 Samuel O. 1 year ago on Google • 425 reviews
    Great customer experience

  • 5/5 Me M. 1 year ago on Google • 3 reviews
    Its closing down. The store will be gone by 31st march 2023. Shame really. I pop in 2 or 3 times a week in my way home from work to pick bits up.
    5 people found this review helpful 👍

  • 5/5 Anna L. 2 years ago on Google • 128 reviews
    They just made my day. I found thongs (… in my size) three in one package for £ 8. I did not believe it. I was asking one of their shop assistant (… her name was Karolin) about the price … I think she was more surprised because of my question than me because of the price. … but the price was confirmed, with a big smile. I bought four packages 😉
    3 people found this review helpful 👍

  • 3/5 tjl101 5 years ago on Google • 192 reviews
    Looked for woolen socks, hundreds of options for cotton and only two options containing wool, not including the pair of socks which state on the front cover "wool gives warmth, softness and durability"... 87% cotton, 12% polyamide, 1% elastane. Good work M&S, another reason why your customers are going elsewhere to shop.

  • 5/5 Delzee l. 4 years ago on Google • 81 reviews
    Fast ques at the till lots of offers and always fully stocked no matter what time of day it is. Great lunch chouces and great dinner choices
    1 person found this review helpful 👍

  • 5/5 Vessel Of H. 1 year ago on Google • 3 reviews
    I haven't been wearing the correct Bra size for some years now. Coupled with being a working Mother I hadn't made it a priority. So I decided to go to the Fenchurch street branch for the complimentary bra fitting service. I had a great experience and it was because of the Bra fitter. Her name was Liliana. She's was very patient, always forthcoming with suggestions as my options in my size bracket. I left feeling very accomplished. I would 100% recommend that you go and get fitted if you are not sure of your size and if the branch is close to you. I promise you won't regret it.
    2 people found this review helpful 👍

  • 5/5 Stella L. 3 years ago on Google • 128 reviews
    Every staff I met here are friendly and kind. I appreciate their effort to make sure safety precautions are enforced by both staff and customers. Click & Collect is always efficient. The place is clean, spacious and merchandises are always neat. This is my local M&S store so I visit the food hall very often. I think the area can definitely be extended to stock a greater range of products. There was a female security guard which has followed me around the store once, which was super uncomfortable, but I no longer see her in the store.

  • 4/5 Spark _. 1 year ago on Google • 121 reviews
    I visited this store in September this summer .It was fun to go there for the 1st time !! I loved that they had many selections of leggings at very affordable prices,but regretfully I didn't/ couldn't buy them as I wasn't too sure of my size in U .K. & I was leaving a few days back to Los Angeles !! The cashier lady was very friendly & curious of my Franco Manca's take away pizza box !! Lol. I purchased a pack of 3 prs.of M&S 's black tights & 3 of beanies !! Which were made of recycled plastics !! Fabulous !! In light pink ( milk strawberry ) & hot pink w/ a thing on the top ,what do they call it !? Lol.Like a pong pong .?? Lol. And one in black !! They fit me well / look good on me !! I love 'em !! I am very happy with my purchases !! I just washed 'em the other day after flying back here & they are looking good !! They didn't bleed the colours ! I hand washed 'em / hang dried !! I am gonna wear it later today for the 1st time ( I had tried 'em all on b4 buying ) & can't wait to wear 'em all this fall / winter !! I am not really a beanie ,or hat wearer !! Lol But, I started wearing them lately ! I used the toilet upstairs as well while visiting ,but they didn't have a coat hook on the door ,it was very difficult for me to use it as I had that pizza box &my jacket & purse !! 😅 I had to leave my pizza box on the sink ,which I hesitated doing so...for hygiene wise concern .I saw some cute skirts & tweed jackets &motorcyclist jackets & some jackets & matching skirts & at very cheap prices there ,too !!

  • 2/5 T M. 4 years ago on Google • 111 reviews
    Ive came every day to have lunch at this place. It was great but lately they are putting less and less food. The server with a beard barely puts a spoonful of salad and gets offended if you ask for more. With these small portions the value isn't there anymore..

  • 5/5 Pam Q. 1 year ago on Google • 23 reviews
    Last week I dropped an item I bought while leaving the store in a hurry and a wonderful woman called Tanisha in took my call and tracked down the item which I’m hoping to pick up this week. She went above and beyond and showed what great customer service is! Great job Tanisha - thank you!!

  • 5/5 Ngay U. 1 year ago on Google • 16 reviews
    Marc and Tanisa is very kind. He approached me asking if I needed any help and offered to check the stock for hazelnut cookies for me. Customer service at it's best

  • 4/5 Grant E. 1 year ago on Google
    I like shopping at Marks and Spencer's because of the vast range of products they sell. I especially like takeaway food, light meals and ready meals that they sell. I also buy clothing there, so there's something for everybody at Marks and Spencer's wherever the shop is.

  • 5/5 Wladimir L. 1 year ago on Google
    The manager went out if his way to accommodate my needs. Great service.

  • 2/5 Maria 1 year ago on Google
    I wanna make an apology to the lingerie seller I was rude to yesterday. He was nice and polite, but i was to angry about stupid organisation in this store, im really sorry, but it took 20 minutes for the queue of two people.

  • 4/5 vibra1mycin 1 year ago on Google
    Decent products and groceries at reasonable prices.

  • 1/5 SL C. 1 year ago on Google • 2 reviews
    I was so disappointed to see that Jevas Henry was no longer on the bakery counter. What a shame! Jevas was outstanding and his customer services was incredible! When I approached the store manager about why he moved Jevas he was quite rude! I know so many corporate people come to the store to be served by Jevas. We need more assistants like Jevas.
    2 people found this review helpful 👍

  • 1/5 Mi alex S. 1 year ago on Google • 2 reviews
    If you buy the fruit only, the M&S may be good choice. However, if you want to buy a duvet, you’d better stay away from Marks & Spencer. Otherwise, you will get a completely unseen faulty product. All cotton will fly in your room when you open the package.
    1 person found this review helpful 👍

  • 5/5 Stephen M. 1 year ago on Google • 2 reviews
    A smaller store but quite well stocked. No chair for Husbands whilst waiting outside fitting rooms 😀
    1 person found this review helpful 👍

  • 1/5 Eliana H. 4 years ago on Google • 2 reviews
    The opening store online hours in google are totally different from the actual opening hours from the store door. Please change it and avoid people to lose their time as I did coming until here, what a waste of time

  • 5/5 Simon p. 1 year ago on Google • 2 reviews
    Good


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Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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