Awful. Mould, damp, smelly, unhabitable. I can not believe they expect people to sleep in those rooms. The only saving grace was that we were refunded after chasing the refund up almost a week after we refused to stay there.

Stayed here for 2 nights. It's perfect if you aint home al day. Got what we payed for. Altho the pictures they show is from the time it was new.

Stayed a few times now. Cheap place- NOT FANCY AT ALL however only few min walk from Kings cross and my office, clean with good wifi so will keep coming back

It's well located and even quite clean, but it's humid inside and it stinks like hell. Not the best choice.

DO NOT GO TO THIS HOTEL dirty, bad service and looked nothing like the photos.

Thanks for the lovely services from this place will be there again thank you.

Perfect for a night in central London

I must say that I, like other users, noticed that there was no sign, you can find it for number 35 and the directions given. It's not a hotel but they are studio apartments, quite clean but slightly old furniture. As soon as we entered the apartment it was cold but there is independent heating and after an hour it was fine. What interests me is the comfortable and clean bed and also the bathroom and these were there. There is a TV, fridge, kitchen, kettle with tea bags, coffee, sugar and milk. I used a glass and it wasn't very clean, but there is a sponge and dish detergent 😁. There are shower towels, clean. A few sachets of shampoo and shower gel. Wifi. It's a quiet neighborhood. There are clubs nearby but we also found a mini supermarket with honest prices, where you can buy a bit of everything, coop (I don't know if it's a coincidence). And a 5 minute walk from King's Cross station. Nearby there is the hotel where you check in, open 24 hours, where you can leave your luggage as long as you want. They didn't give us the receipt. The reception staff are friendly. All in all, for what I had heard about hotels in London, it was fine!!! 😅

No, no, no hotel, it's a scam. We were allocated a room upstairs, when we arrived there was someone there, we returned to reception and they didn't even give us an explanation as to why. Afterwards we were instead given another room in the basement (horrible, mold, smell, it smells musty) I went back to say that it smelled too bad and that I didn't feel well. He gave us the room opposite which is a little better but it's not great. In conclusion there is a big gap between the photos and reality, this hotel should really be avoided. The only positive point is that the hotel is well located in the center of London. I am disappointed my stay did not live up to what I wanted.

We made a reservation on Rumbo for an apartment with 1 bedroom with a double bed and a sofa bed. Upon our arrival at the place, there was no way to enter the building, and when we called the phone number corresponding to the hotel (the only means of contact they gave us), they told us that there was no reservation in our name and that they did not know Rumbo or anything. similar. After insisting that we did have a reservation, they told us to contact our agency (Rumbo). When we called the hotel phone again, they hung up on us. It wasn't until we showed up at the reception of its counterpart hotel (the Melville Hotel) that they assisted us and tried to find our reservation. We found out about this other hotel by chance, as the contact information was limited to a phone number. Once there, after questioning whether we had made a reservation, they ended up locating it and gave us the room number and password on a sheet of paper. The apartment (door 5) was very different from the photos in the Rumbo offer: there was a double bed and a single bed in the same bedroom and the living area was tiny, with only a two-seater sofa as the only seat and no no table or space to eat, in addition to an intense musty smell. It was a dark apartment with just two very small windows. We showed up again at the reception of the Melville Hotel to complain that this apartment did not correspond to the offer and they responded very defensively, blaming Rumbo and pressuring us to make the decision to stay or leave, when we only demanded that they give us what we had paid. We left the place to file a complaint with the Rumbo agency, and just a few seconds later they came out to yell at us to come back, and immediately they offered us an apartment that was somewhat more similar to what we had reserved (it had a desk, living room, router , views of the street, appropriate ventilation, thermostat and spaces more appropriate for 3 people). It is clear that their intention was to give us an apartment much inferior to what we had booked and make us accept it. Regarding the apartment that they offered us in second place, door 3, which we ended up accepting, we cannot say that it was the experience we bought. It would have been more similar if it had been clean and in the conditions shown in the photographs of the offer (very aged, uneven floor with holes under the carpet, dampness on the ceiling, appliances that do not work, dirt, no cleaning products. toiletries or enough towels). We provide images that demonstrate it. We advise choosing another hotel for a stay in London. However, the location is very good and it is in an accessible place. There are many more alternatives in the area so it will not be a difficult task.

The studio in the basement is pretty good but it smells like a cellar and there's no way to ventilate it. Asthmatic abstain.

I expected more from the place!!!

So bad