Featured Reviews


Frequently mentioned in reviews: room (17) great (16) London (16) staff (11) stay (10) service (10) area (10) Gaffe (10) good (9) Hampstead (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Cat N. 1 year ago on Google
    Such lovely food, staff, and environment! A really great place for a catch-up with friends - very warm and welcoming but still of incredible quality. Could not recommend more!
    2 people found this review helpful 👍

  • 5/5 Jairo Antonio M. 1 month ago on Google • 60 reviews New
    Not gonna lie, it's not a luxurious hotel. It's modest, rustic, but not in bad shape. This is why I'm not using Airbnb no more. This was a great experience, amazing attention, heath, security, cleanliness, everything that you need for a short stay. I stayed for one night and felt welcomed and like in home.

  • 5/5 Sunil N. 1 year ago on Google
    Good food in a very welcoming environment . Alex was the only waiter we saw on the night and his level of service was exceptional which lead to a very pleasant evening. We will definitely be back!
    1 person found this review helpful 👍

  • 5/5 Lucrezia F. 1 year ago on Google
    Absolutely amazing people! The owner and the team are probably the nicest folks you will meet in London. They allowed me to stay after check out to work in the restaurant area, and offered me coffee. Really made my day!
    1 person found this review helpful 👍

  • 5/5 Karolina S. 1 year ago on Google
    It's wonderful place to stay, near underground station, shops. maybe it's not city centre, there is no lift and 5* facilities, but there is great atmosphere, the owner is very nice, and he is like the spirit of this place. The room was very cosy and there was everything could need. The bed was so comfortable, I just coudn't get up. If I go to London, I will stay here again
    1 person found this review helpful 👍

  • 5/5 Katherine L. 2 years ago on Google
    Staying at La Gaffe was such a great experience. Right away I felt known by the team and like a local to the area. Lorenzo is a gem, he'll remember your name, what you're up to during the day, and how you like your coffee. The wifi is fast and supported three days of video and conference calls from my room. Lots of plugs in the rooms. Firm bed and ceiling fans that made the hot days feel breezy in the evening. The continental breakfast has a spread of eggs, ham, cheese, a variety of breads. I thought I'd go out to a coffee shop for breakfast at least one day, but found I enjoyed eating at the restaurant more! I'd stay here again in a moment. In short: fantastic staff, great amenities, and a wonderful neighbourhood.
    1 person found this review helpful 👍

  • 2/5 Bee B. 2 years ago on Google
    So, the waiter was kind of nice, but i could hear constant swearing from the kitchen and that was him…, i didnt feel respected…, Next, the fork! Omg, i couldnt grab salad with it,embarassing. People watchEd me eating with hands. Ha! And now bruschetta. That was toasted dry bread with not enough/ fried vegies. This should melt my month but…,well, i put lots of oil, salt, and that was quite ok, The wine was good. And spaghetti…lol I get dry noodles, ok? I mean wthl!!!!no joke. On the top of that a few mushrooms, little vegies, very little. No flavor at all. Like at all. Again i put lots of oil to get more flavor. Even waiter said that its better if i put oil. Hahahah So, he knew its not Best . Shame, cos i am in Hampstead quite often, and i love Italian food, but…, its a good bye.
    1 person found this review helpful 👍

  • 1/5 You don’t mess With Z. 2 years ago on Google
    Such a disappointment…. Where do I begin?! £18.95 for a portion of LIVER?! Which contains two 1/4 inch slices and nothing more… it is absolutely outrageous. £5 for 8 finger-sized slices of fried courgettes Unfortunately, a first and a last. We’d rather save our money and not pay a babysitter and a £80 bill on top for such a waste Such a waste!
    1 person found this review helpful 👍

  • 5/5 Evan M. 9 months ago on Google
    Truly just a great experience. The location is quite nice, close to an Underground station, a Tesco, and a nice Pub. The room was nice for the two of us, though the stairs could be somewhat intimidating. The owner and associates were very friendly and responsive. Ultimately a very good experience that I'd recommend to first-time Londoners.
    1 person found this review helpful 👍

  • 5/5 James 5 months ago on Google • 13 reviews
    Great condition and great value room in a really leafy area of London! The owner is super friendly and made a lot of effort to get to know you as a guest. The included breakfast was really nice too.

  • 4/5 Isabella C. 5 months ago on Google • 6 reviews
    Incredible location. 4 min walk to tube station and beautiful Hampstead village. The rooms are slightly claustrophobic as they are quite small and the hallway outside is very squeaky and loud when walked on but the rooms are also clean and have everything necessary to be used as a base camp when visiting London. The staff are beyond helpful and pleasant. Afraid I didn’t make it down for the breakfast but it looked lovely. Would definitely recommend as the location is fantastic.

  • 4/5 Nicki P. 8 months ago on Google
    The place is old but mentained as better as possible and very clean. Beds were really comfortable, and the towels were the fluffier I've ever had in a hotel. The breakfast was honestly okay for being in the price and the staff very kind and willing to help you. Located 5 mins walk from underground in northern line. The only downside is that it has no elevator, and the sound isolation was not the best, but as said before, it is an old building.

  • 2/5 Paul G. 7 months ago on Google
    This review is about the hotel as I'm not sure if the restaurant is even open. My room was so small that my packed suitcase was on the floor underneath a desk. It was stuffy but had large windows that I choose not to open as there were filthy curtains hanging in front of them that you can't push out of the way, and the room faced a very busy street with a lot of traffic noise. My mattress was very hard with the tuft buttons able to be felt through the mattress pad, and the pillows were old and hard. As much as the family running this place was very sweet, some minimal care would enhance their guests' experience, like wash the curtains, wipe down the windows, get new pillows, and make the little atrium area into a sitting area for guests, as there is no lobby or place to be outside of the cramped room. My room was considered a double and there is no way two people could be in the room at the same time. For the price paid one can get a bit nicer in London, with a reception desk in case of a lockout. I was told there is no check in after 9:00 p.m. My flight was late but luckily I got there before 9:00 p.m. (but what happens if you don't?!). Also I saw no signage outside for contacting the property after hours in case of a lockout. I was able to keep my bag there until noon as their checkout is quite early at 10:00 a.m.

  • 2/5 Janet C. 6 months ago on Google
    Although quaint in description with its long history in the area, I feel nothing at La Gaffe has been updated since 1962! Our mattress and pillows were unbelievable uncomfortable, there was hardly any room to move around the bed, and virtually no space to hang any clothing let alone store two suitcases. A musty smell lingered on the second floor where they wash sheets and towels - slightly off putting on a hot day. I feel this place has sadly been neglected and feels a little run down.

  • 5/5 NOTWGirl180 1 year ago on Google
    This is a perfect find, just 15 mins tube out of London. The staff, all of them, are really friendly, kind and helpful, with a warm&welcoming service. The rooms are cosy, clean and comfy! Plus complimentary shampoo, shower gel and a hair dryer (big win!)

  • 4/5 Philip W. 8 months ago on Google
    Great location and the staff are friendly and helpful. Rooms are a little tight, which might not suit everyone. Worked for us though, making for a great base for our short stay in London.

  • 5/5 Mary 10 months ago on Google
    I really enjoyed my stay here! The room was small but very comfortable, if you're visiting London and just want a place to sleep and recharge it's perfect. The staff was very helpful and friendly and it's a very short walk to the Hampstead station.

  • 5/5 ilka r. 1 year ago on Google
    This was our second time here and it's like staying with friends. So warmly welcomed and that wishes are implemented is just great. Another good time in the nicest part of London. Thank you Lorenzo!!!

  • 5/5 Eleni K. 2 months ago on Google New
    La Gaffe was the perfect choice for my partner and I visiting London. The room we stayed in which I highly recommend was the deluxe double room with jacuzzi. It was perfectly well equppied (with a TV, hair dryer and so on), clean and spacious. The mattress was comfortable and the jacuzzi was perfect for relaxation after a rainy day in London! The hotel is a cluster of historic cottages appropriated into guest accomodation. The architecture is cosy, has a historic, warm character and is nicely decorated with mostly Italian themes (since the owners are Italian). The ground floor space is perfect for relaxing and having coffee. Lorenzo and his team are very friendly and helpful and will go out of their way to make sure you are happy. For me, personally, the location couldn't be better. You are in quiet, idyllic Hampstead village. You have the sense that you are in a village and yet you are in the heart of London. The tube is just a few minutes walk away, you jump on the northern line and you are in the west end in 20 minutes. The area is perfect for walks, restaurants and pub visits - the Holly Bush being my favourite. The value was excellent too! Thank you La Gaffe, we will be sure to visit again :)

  • 3/5 Aaron 1 year ago on Google
    Would have been 2 stars if not for the very good waiter. The food was still tasty (sauces were excellent) but all meat was overcooked.

  • 5/5 Lorraine D. 2 years ago on Google
    What a little gem this place is. Spotlessly clean and quite charming. Staff always on hand and endlessly attentive. Nicely situated for visiting Hampstead Heath.

  • 5/5 Iolanda C. 1 year ago on Google
    This was my favorite place to stay. I love the location the owners are truly amazing. I can't wait to come back. I loved waking up in the morning here it was like a dream.

  • 5/5 Alex F. 2 years ago on Google
    Excellent pasta lunch at La Gaffe today! Great cooking and great value. We'll be back!

  • 5/5 Jane M. 2 years ago on Google
    A little gem in North London with wonderful food and equally great rooms.

  • 5/5 John l. 2 years ago on Google
    A lovely family run place..

  • 5/5 C.L. G. 2 years ago on Google
    Wonderful service and a gorgeous dining room!

  • 5/5 Rebecca S. 2 years ago on Google
    Can't wait for these guys to reopen, food is amazing and such great value.

  • 5/5 Jill S. 3 years ago on Google
    I stay at La Gaffe Hotel whenever I am working in London (which is in normal times very often) and I consider it my 'home from home'. I have been staying there regularly for at least 15 years. I LOVE it. The staff are so helpful, and put up with my somewhat unconventional work hours with great good humour, always making sure I manage to get some dinner if I need it. The food is wonderful, and has my friends from all over the world drooling when I post photos of a particularly succulent supper dish on Facebook. Another major plus is the wonderful people one meets whilst staying there - many of whom have become close friends over the years. There is always someone to chat to, even if staying there as a single female (which is not usually the case in other hotels...) As I have often said to Lorenzo Stella, the owner, I just would not be able to function in my job without La Gaffe in my life. La Gaffe is 58 years young, and long may it continue to flourish both as a Restaurant and a Hotel!

  • 5/5 Anne J. 2 years ago on Google
    Everyone from 11year old grandson to grandparents enjoyed the varied and tasty food. Friendly efficient service. We love La Gaffe.

  • 5/5 syd 2 years ago on Google
    Great authentic Italian restaurant! Really good service and a pleasure to dine here :)

  • 5/5 RACHID A. 2 years ago on Google
    Amazing restaurant with great service and in my opinion, best restaurant in north-west London!! An absolute gem.

  • 5/5 Peggy Nelson L. 1 year ago on Google
    The people make this stay worth it. The room is cozy, clean and quiet. The food is delicious and the staff is welcoming.!

  • 5/5 Nick C. 1 year ago on Google
    Great meal.I had the sea bream my wife had the salmon accompanied by a bottle of pinot grigios.

  • 5/5 Dave K. 2 years ago on Google
    Lovely, quaint hotel and restaurant. It seems to have been stuck in a 60's/70's time warp, but in a good way! Excellent Italian food, very well cooked, no frills. Very good, professional and attentive service. We were a bit worried about the lack of double glazing, but it's a quiet area and the room was warm and cosy.

  • 5/5 Ute B. 1 year ago on Google
    Highly recommendable for service and food! Very warm welcome, met 3 generations of the family that runs the hotel while there. Loved the quirky layout. Only a few hundred metres to Hampstead station, and Hampstead Heath round the corner.

  • 5/5 Nika G. 1 year ago on Google
    An absolute gem! We went for lunch and were really impressed with everything. This is a family restaurant with a lovely story behind. It's celebrating 60th anniversary this year and counts both famous people and many locals amongst them. I loved the decor and the impeccable service. The food was freshly made and tasted fantastic. We had lasagne and a vegetarian pasta and loved both. The menu has something for everyone. There are great options for vegans, vegetarians, pescaterians and meat eaters :) It is reasonably priced but service is included in your bill. La Gaffe is close to Hamstead Station and not far from the lovely Pergola Garden.

  • 5/5 Roger S. 1 year ago on Google
    Great accomodation in the heart of Hampstead, a Family-Run Guesthouse & Restaurant, he area is nice and calm and most important a few minutes walk from the metro. Rooms are very clean and spacious, great continental breakfast. staff very friendly and helpful. Charming 60's-decò style interiors. Great WiFI, in the rooms.

  • 5/5 Judit K. 3 weeks ago on Google • 1 review New
    First but definitely not last time we stayed in this small but very friendly hotel. All of the staff is polite, warmhearted, helpful. The room is small, but clean and cozy. The localtion is incredible, this area of London is so lovely. The tube is like 5 mins away, Hampstead Heath is not too far as well. We are looking forward to go back in summertime. Thank you for everything!


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