This location is permanently closed.
The Chocolate Museum image

The Chocolate Museum

Museum β€’ Chocolate artisan

😐 1) the level of cleanliness is below standards - we are not making pottery, we are making food! 2) Ivy was giving all the participants some chocolates to taste with her hands after she touched her clothes and her face without gloves. 3) Ivy was not passionate at all - didn’t even mention that there... People often mention chocolate, museum, experience, time, making, kids, great, workshop, good, chocolates,


Address

ξƒˆ187 Ferndale Rd, London SW9 8BA, United Kingdom

Website

www.thechocolatemuseum.co.uk

Contact

ξ‚°+44 7723 434235

Rating on Google Maps

4.10 (152 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: chocolate (45) museum (17) experience (14) time (14) making (13) kids (13) great (11) workshop (9) good (9) chocolates (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 CamillaP 2 years ago on Google β€’ 203 reviews
    1) the level of cleanliness is below standards - we are not making pottery, we are making food! 2) Ivy was giving all the participants some chocolates to taste with her hands after she touched her clothes and her face without gloves. 3) Ivy was not passionate at all - didn’t even mention that there was a museum to visit. 4) the place was freezing throughout the 2 hours we have been there. We had to keep our jacket on. 5) the place looks unkept and in need of refurbishment or at least a deep clean including the glass windows you see from the streets. 6) for 40Β£/person you would expect certain standards. Overall we enjoyed making the chocolates but we were constantly apprehensive about the poor hygiene.
    6 people found this review helpful πŸ‘

  • 4/5 Kat 6 years ago on Google β€’ 118 reviews
    A great afternoon activity for kids and adults! Plus the chocolate is quite tasty. It took us about 40 minutes to complete the seven step process. For each child was Β£9.50 and for a child & 1 adult was Β£15.00. When my two kids (7 & 9) were all finished we walked out with 11 chocolate lollipops and 24 candy bites. The only down fall is this place is small and a birthday party was going on when we did the β€œdrop in” chocolate making experience. In the future I would call before hand to avoid the noise and commotion of large groups. We do plan to return again!
    5 people found this review helpful πŸ‘

  • 4/5 Alice S. 5 years ago on Google β€’ 56 reviews
    The museum itself is just one room with some cool artefacts and information. But they offer chocolate classes in the shop upstairs which was a reasonably priced fun afternoon and we ended up taking home a tonne of really tasty chocolate we'd made. Thanks for a lovely afternoon!
    4 people found this review helpful πŸ‘

  • 4/5 Caroline K. 6 years ago on Google β€’ 16 reviews
    This was a fun thing to do one afternoon, but I felt that the drop in chocolate workshop could have been done a little better. There is only enough filling for 8 truffles, and then you make buttons in a mould with melted chocolate. I also thought there would be more flavours to choose from, like nuts or freeze dried fruit, but it's just plain chocolate. However they were very tasty.
    4 people found this review helpful πŸ‘

  • 5/5 hyposphere6234 2 years ago on Google β€’ 7 reviews
    Very friendly staff, especially the manager/owner (I didn't catch the name, I'm sorry) who seems to run the place with a passion. The instructions were very clear and easy my four year old took charge and did most of the work herself. She enjoyed herself so much she wants to come back again soon and we will. The museum is small but informative and has a variety of historical exhibits on display. The best part though is taking away some yummy treats for the journey home!
    4 people found this review helpful πŸ‘

  • 1/5 kris b. 5 years ago on Google
    Not worth the name Museum, but the hot chocolate is good!
    4 people found this review helpful πŸ‘

  • 1/5 SK A. 5 years ago on Google
    Not nice place waste of our time. Very disappointed nothing like as it looks on the website. The manager had no input just sat there doing own thing and left the other person do the rest. She was not welcoming or friendly at all. I almost wanted to ask for refund and leave because of her attitude. The only person was good was taught us to make chocolate and almost felt she was nice just for their business sake nothing else. I will never go there again. Waste of time and money.
    4 people found this review helpful πŸ‘

  • 1/5 Sarah P. 5 years ago on Google
    This place is an embarrassment! It is not a museum, more like a junk shop or scrap heap. It's an overpriced chocolate scrap shop. On top of that, the manager is the rudest person I've ever met in my life. Simple questions asked, were responded with an aggressive tone. I can literally count down how long this 'museum' has left in that location. With an attitude like that, you clearly hate people lady and your junk shop won't express many long term.
    4 people found this review helpful πŸ‘

  • 3/5 Silviu A. 1 year ago on Google β€’ 330 reviews
    Small private run museum, with a brief description of chocolate history from the earliest times to early XIX century. Not a bad place to spend an hour wondering around displays.

  • 1/5 Janice K. 1 year ago on Google
    A thoughtless, expensive, dirty, uninspired experience. The β€˜museum’ is a dingy basement with little to no information on the history of chocolate. The workshops are dire. The quality of the chocolate you work with is WELL below edible standard. This place should close down and they should send apologies to all us poor folk who wasted their time going there.
    3 people found this review helpful πŸ‘

  • 1/5 alex r. 5 years ago on Google
    Tiny, not very interesting at all. Kids were not impressed.
    3 people found this review helpful πŸ‘

  • 3/5 Eve 5 years ago on Google
    Visited for a 3 hour workshop as a Christmas present. Overly long session from very domanering woman but fairly enjoyable and left with a bag of goodies I made.
    2 people found this review helpful πŸ‘

  • 2/5 Denise H. 4 years ago on Google
    Very rude staff Overpriced for what you get The phone conversation was shocking The visit was applauding Need to brush up on customer service skills
    2 people found this review helpful πŸ‘

  • 5/5 manne o. 5 years ago on Google β€’ 97 reviews
    Fantastic birthday party!! Brought 13 six year olds for a birthday party. They all had a really amazing time! Staff Imogen and Sophia were fantastic! Really great with the kids despite the inevitable sugar high. Highly recommended! A solid 5 stars for an awesome experience!!!!
    1 person found this review helpful πŸ‘

  • 5/5 R. W. 1 year ago on Google β€’ 86 reviews
    I was there in a working capacity as I work in a school (I am currently in year six) and I thought it was a most informative, interesting and ultimately Chocolate/Cocoa laden experience. We learned some of the Maya history of Chocolate and to make our own from Cocoa Nibs and other ingredients and to ultimately take away our own hand made Cocoa creations! Amazing.
    1 person found this review helpful πŸ‘

  • 5/5 Belinda K. 5 years ago on Google β€’ 44 reviews
    A great time spent here this afternoon. I would advise arriving after the peak period of between 2-3:30pm to enjoy a relaxed educational experience. There are museum exhibits in the basement which give the background history of chocolate and the opportunity to participate in making your own chocolate creations. For myself and my daughter this cost Β£15 which was good value for money. One to recommend.
    1 person found this review helpful πŸ‘

  • 4/5 Marie Brown (. 1 year ago on Google β€’ 137 reviews
    Sophie guided my group through a taste exploration of the different beans and how this changes the subtleties of the chocolate. We then split into three groups to have a go at creating our own hand dipped chocolates. A fun, if messy, way to spend an afternoon and the little bags of chocolates we made would make excellent gifts. This particular venue wasn't fully wheelchair accessible due to its age, but through discussions in advance we established where we could access facilities should they be needed. They also have a shop and the museum is moving to a new location this year so any access issues will be addressed in the move. The pace was very inclusive and although we were a group of colleagues this activity would also be good for schools, clubs, family outings etc.

  • 5/5 Claire H. 5 years ago on Google
    Had a great time today, interesting and funny. Thank you for a good time x
    1 person found this review helpful πŸ‘

  • 5/5 Ceri Louise M. 5 years ago on Google
    We have just spent this morning at the Chocolate Museum workshop making truffles and learning all about tempering chocolate. We have thoroughly enjoyed our experience and took home our delicious chocolates 🍫 Really great experience and fun way to spend some quality half term time with my 14 year olds.
    1 person found this review helpful πŸ‘

  • 4/5 Michael S. 5 years ago on Google
    Good fun and you actually learn a bit about chocolate and how's it made! My daughter's 8th Birthday (9kids) was a great success!
    1 person found this review helpful πŸ‘

  • 5/5 Livy 5 years ago on Google
    Came here with the school on a trip, the children loved it and were education on the history of chocolate. They also made some yummy treats which was messy but awesome!
    1 person found this review helpful πŸ‘

  • 5/5 Buddy E. 2 years ago on Google
    Great fun to do with adults and or children. All explained and hands on. Easy to create yummy treats within a short space of time.
    1 person found this review helpful πŸ‘

  • 5/5 adam l. 5 years ago on Google
    Nice place, cosy with friendly service. And great chocolate :)
    1 person found this review helpful πŸ‘

  • 5/5 Elena B. 3 years ago on Google
    Myself, my sister and my nephew all came along to this little hidden gem in Brixton today. After reading some of the reviews before attending we weren’t sure what to expect but we had such a lovely time!! The host, Craig looked after us and took us through the process patiently and gave us enough space to get on with the chocolate moulding and decorating. He was very polite and friendly. I would honestly recommend going to this little museum and taking part in the chocolate work shop. The truffles were to die for!! And my nephew loved the lollypop moulding too. Very hands on and some informative information downstairs too if you’re interested. 10 out of 10 from us three, thanks!! :)
    1 person found this review helpful πŸ‘

  • 3/5 Rachel L. 5 years ago on Google
    This was a bit different to what we’d imagined but it was still fun. If you’re looking to learn a bit more about the history of chocolate and play a fun game at the end where the victor eats chocolate buttons this is for you.
    1 person found this review helpful πŸ‘

  • 5/5 Khowaja Obaid I. 4 years ago on Google
    This was such a fun experience for parents and kids. And the chocolate we made was excellent quality.
    1 person found this review helpful πŸ‘

  • 5/5 martin k. 4 years ago on Google
    Great for kids. Learn about and create their own chocolate from moulds and toppings. Excellent for small birthday parties.
    1 person found this review helpful πŸ‘

  • 5/5 Janeen G. 4 years ago on Google
    A delightful and friendly place 😊
    1 person found this review helpful πŸ‘

  • 5/5 Ben M. 4 years ago on Google
    Fab day out for the kids
    1 person found this review helpful πŸ‘

  • 5/5 La hija del P. 4 years ago on Google
    It's not certainly Willy Wonka's chocolate factory but when you're able to make your own delicious bonbons it feels like a magical afternoon. A great place to go with curious children as my nieces and nephews are
    1 person found this review helpful πŸ‘

  • 5/5 Adam P. 4 years ago on Google
    A lovely tour and we loved making our own chocolate
    1 person found this review helpful πŸ‘

  • 5/5 Joana D. 1 year ago on Google β€’ 28 reviews
    I don't bake, so this was a unique and fun experience for me. The workshop includes shaping ganache, tempering chocolate, coating and decorating. It was overall fun. They also have an interesting and educational gallery at the basement.

  • 5/5 Caroline S. 1 year ago on Google β€’ 21 reviews
    My daughter and I had a great time making our chocolates in the workshop. And they were delicious too. Very friendly lady who runs the workshop

  • 3/5 N 2 months ago on Google β€’ 8 reviews New
    Hope they find a new venue soon, the replacement one is quite small and dark. We went a couple of times as the kids love it but the valentines workshop was rather overwhelming in such small space. The lady teaching us was lovely though and quality of the chocolate still really good.

  • 3/5 Kae E. 1 year ago on Google β€’ 4 reviews
    Went along with my son on his school trip. Was a lovely place to learn about the history of chocolate and the children did make there own chocolate which you can take home, however the session seemed rushed it was more a workshop than a museum. The staff were very friendly and patient and the kids had fun.

  • 5/5 Daniel P. 4 years ago on Google
    Best hot chocolate ever! Super thick with no cornflour. Would be nice to have some thing to dip in it, but as my wife pointed out, you are given a spoon... The museum is limited but interesting, worth a visit. Looks like s good spot for kids parties.

  • 1/5 Erika R. 3 years ago on Google
    I tried to call a workshop this morning their phone number said the number you have not is not recognised,I went to their website and sent a whatasap message that I understand if you are busy you will not read but someone read the message and not get back to me I would expect at least sorry we are fully booked,not really good for first time experience,I was expecting to bring my boyfriend there he loves chocolate!!!!

  • 5/5 Libby g. 4 years ago on Google
    Had a fabulous time with four 9 year old girls doing a drop-in truffle making session on a Sunday morning. Supervised by (charming and informative) Chiara, who was great with children, we made gorgeous truffles and lollipops. Thanks for the brilliant experience.

  • 4/5 Claire J. 3 years ago on Google
    Brought my children here on Saturday as they love anything chocolate. Craig (I think that was his name πŸ€¦β€β™€οΈπŸ€£) was lovely and patient with them and taught us step by step. They all had a great time making and eating the tasty truffles and lollies they made. Thank you 😊 Can't comment on the "museum" area as it is upstairs and can't access it in a wheelchair. But mine were more bothered about making chocolate anyway. πŸ‘

  • 1/5 El M. 2 years ago on Google
    So disappointed in this place. Paid a deposit for a birthday party pre-covid closure and now they won’t respond to emails or phone calls to see if we can rearrange. Tried knocking on the door but they won’t answer even when they are in!

  • 5/5 Savio L. 3 years ago on Google
    The Chocolate Museum is a real and hidden gem of the colourful and vibrant Brixton neighbourhood. This independent museum established here in 2013 and its collection consists of a range of objects and memorabilia acquired over many years from different merchants and collectors. Here you'll find a range of ethically sourced chocolates produced by independent bean-to-bar makers and focus on single origins chocolate bars, from Ghana, to Ivory Coast, to Ecuador, to Venezuela that blend fruits, spices and herbs. What I also really love about this place is the programme of workshops offered for families as well as for schools, or special occasions where you will learn many things about cocoa and how to make chocolate out of it. In addition to this, my 5 stars go to the lovely and professional ladies running this unexpected and tasty chocolate museum.

  • 5/5 Daniel F. 4 years ago on Google
    If you go to make chocolates you will not be disappointed. Absolutely delicious!

  • 5/5 Margaret R. 4 years ago on Google
    We did a Workshop. Very interesting, informative, fun, nice bunch of people, sociable, delicious, lots to take home. Quite messy, like play group for chocaholics!

  • 5/5 Peter W. 5 years ago on Google
    Great fun for the kids and nice chocolate

  • 1/5 Frey Frey R. 4 years ago on Google
    Don't be fooled by the museum. It is a room downstairs no bigger than a large living room.

  • 5/5 Ladi D. 4 years ago on Google
    Great place, almost secret gem of a place to learn the basics of this timeless, delicious sweet

  • 5/5 Nicola A. 4 years ago on Google
    Loved this place. Great experience for adults and kids!!

  • 5/5 Anna P. 6 years ago on Google
    Great place to bring kids and to make your own sweeties

  • 5/5 Pauline W. 4 years ago on Google
    Took my granddaughter here for an afternoon out. She absolutely loved it!! The staff were amazingly friendly and patient 😊

  • 5/5 Charlotte O. 4 years ago on Google
    Very good experience, well worth doing!

  • 5/5 Lawrie Park R. 5 years ago on Google
    The chocolate buttons are to die for

  • 5/5 Liz R. 5 years ago on Google
    Small place bit pricey

  • 1/5 Dinsmore F. 4 years ago on Google
    Manager is astonishing rude. Simple questions with intention to spend money (which I thought small businesses wanted) was meant with such rudness. The manager must be very unhappy in her own life to treat people this way, sad and shameful really. It's not a museum, it's a room with a few bits and bobs. Great if you have 30 minutes to kill, but that's it. Keep your expectations low if visiting.

  • 5/5 Christopher C. 5 years ago on Google
    Children loved the chocolate making experience

  • 5/5 L B. 5 years ago on Google
    Super fun chocolate making course with kiddos!

  • 5/5 jennifer w. 5 years ago on Google
    A chocolate lovers dream

  • 2/5 Adrian C. 1 year ago on Google β€’ 1 review
    Not a museum, more like a room with some information about coffee. Can't even buy something special from there.


Open on Google Maps

Trends



Last updated:

Similar Museums nearby

The British Museum image
1
The British Museum
Museum
Huge showcase for global antiquities, including Egyptian mummies and ancient Greek sculptures.
4.70 (149.4K reviews)
Science Museum image
2
Science Museum
Museum
A vast treasury of science & invention, famous for its state-of-the-art interactive exhibits.
4.50 (64.8K reviews)
Victoria and Albert Museum image
3
Victoria and Albert Museum
Art museum
Blockbuster exhibitions and permanent decorative arts collection, with design shop and ornate cafe.
4.70 (55.7K reviews)
Imperial War Museum image
4
Imperial War Museum
Museum
Recreations of WWI trenches and the Blitz, many tanks and planes and revolving military exhibitions.
4.70 (27.3K reviews)
Kensington Palace image
5
Kensington Palace
Historical place
Royal palace and gardens, with exhibits on former residents like Queen Victoria and Princess Diana.
4.40 (26.7K reviews)
Last updated:
()