2/5 Ronald 2 years ago on Google
Positive:
Drag
performance
was
good.
Drinks
service
at
the
bar
downstairs
was
quick
which
is
great
because
no
one
likes
slow
service
when
it’s
busy.
Negatives:
The
staff
attitude
seriously
needs
some
major
improvement.
The
lady
collecting
entry
fees
did
not
look
at
customers,
didn’t
say
hello,
let
alone
have
a
smile
on
her
face.
Didn’t
mention
the
price.
Literally
just
shoved
the
payment
device
into
your
face
and
then
rudely
handed
over
the
wristband.
Maybe
due
to
covid
she
was
asked
not
to
put
it
on
for
guests.
I’m
not
sure.
But
that
first
impression
was
already
so
bad!!!!
She
either
needs
to
take
on
another
role
or
just
move
on
to
another
place
because
a
bad
first
impression
is
hard
to
make
up
for
eventually.
And
it
didn’t
stop
there.
When
waiting
in
line
to
store
our
belongings
at
the
cloak
room,
security
rudely
said
“store
your
bags
or
get
out”.
That
was
uncalled
for.
Oh
and
it
certainly
didn’t
end
there.
The
lady
working
at
the
cloak
room
had
such
an
attitude.
She
didn’t
smile.
Simply
asked
for
initials
and
shoved
the
device
in
your
face
and
gave
you
the
ticket
and
told
you
not
to
lose
it.
While
I
can
understand
That
it
is
not
the
most
exciting
job
in
the
world,
at
least
give
a
fake
smile
and
a
simple
thank
you
and
not
bring
that
silly
attitude
and
negative
vibes
to
a
place
where
people
just
want
to
have
fun
and
de-stress.
I
am
always
polite
and
friendly
to
anyone
in
customer
service
because
there
is
nothing
worse
than
a
sh*T
customer
who
is
rude.
I
say
my
please
and
thank
you.
But
to
be
on
the
receiving
end
of
receiving
sh*T
customer
service
,
that’s
not
right.
Would
I
tell
people
of
the
bad
experience
at
Freedom?
Of
course.
Because
I
don’t
want
others
to
experience
the
lousy
attitude
and
service
from
the
handful
of
employees
who
bring
the
business
bad
reviews
when
majority
of
the
other
employees
are
probably
amazing.