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  • 5/5 Russell L. 1 month ago on Google • 106 reviews New
    This is a popular and busy Ibis, but nonetheless efficiently run and an attractive place to stay in central London. It has all the usual advantages of Ibis, including an excellent and reasonably priced breakfast. The reception and bar/café area is spacious and nicely laid out. Good location near to Blackfriars and Southwark stations, and right by bus stops.
    1 person found this review helpful 👍

  • 4/5 Stacey B. 4 months ago on Google
    A no-frills hotel that provides basic comfort at a reasonable price (for central London standards). It is clean, and the cleaning lady cleans on a daily basis and changes the towels and sheets upon request. I was here on a business trip and offered all I needed as it was in walking distance from the office. The staff are extremely friendly and helpful and they gave me an early check-in after a tiring flight. It is true that the breakfast is an extra charge but with such close proximity to major cafes, you won't need it! :) The location is definitely prime as I mentioned, especially with the Southwark tube station being a 3 minute walk.
    2 people found this review helpful 👍

  • 5/5 Francis B. 2 years ago on Google
    Lovely hotel not far from Waterloo so great position for us. Quiet roads and room was comfortable and perfect for a few nights in our Capital. Buffet breakfast had a good choice of freshly cooked food, no fried eggs though sadly, just scrambled mush. Will stay here again.
    2 people found this review helpful 👍

  • 2/5 Caitie P. 2 months ago on Google • 10 reviews New
    You get what you pay for. £100 for a double room (ie. two people) in the heart of London is very good but the rooms were horrible. We didn't even have a curtain over our window. Needs a fresh paint. Also, there were silverfish..... But staff very friendly and check out fast!
    1 person found this review helpful 👍

  • 5/5 richard m. 5 months ago on Google
    Situated handily for buses and underground to get pretty much anywhere else in London quickly & easily. Hotel is warm and clean with very comfortable public rooms, bar and restaurant on site, Bedroom clean with facilities provided well thought out and maintained, comfy bed and good quality towels and bedlinen. Breakfast plentiful and a great selection of hot and cold food.Staff friendly. efficient and helpful. 3rd stay here and plan to visit again in December. Well done Ibis.
    1 person found this review helpful 👍

  • 1/5 Claudia D. 3 months ago on Google • 3 reviews New
    I stated in an ibis before in Paris and although it was a budget hotel it was quite lovely and nice. The Ibis Blackfriars was not the same. The rooms are small and look like student housing. The mattress is an exposed and worn and has a topper which serves as the actual bed. The bathroom is a step up and a slightly large version of an airplane bathroom. There is no storage and hangers are on a metal exposed bar. On top of that, you are only provided only 2 pillows and 2 towels … no hand towels. While I stayed there was construction which was never mentioned and they were nice enough tho change me to another floor, but unfortunately that did not help. They also lost my pajamas and even though I would go ask every morning, it didn’t appear that anyone cared to really look for them. Nice staff but I will not be staying there again. It’s more like a hostel than a hotel.
    1 person found this review helpful 👍

  • 5/5 Amy M. 4 months ago on Google
    Great hotel, location made finding it and getting to various locations in the city really easy. We were allowed to check in a little early and received great service from the team. 2 days out of our stay we chose to have breakfast, there was a good selection of options available, only thing that was missing was decaffeinated tea. If we visit London again we would look to stay in the same hotel. I would like to call out the great service we received from Iko, nothing was too much trouble for him. Keep up the good work!
    1 person found this review helpful 👍

  • 3/5 Audrey 3 months ago on Google New
    Rooms were small with tiny pod bathrooms. Internet sucked! If you need to be online, bring your own hotspot. On the positive side, this hotel is within walking distance of the River Thames and two underground stations (Southwark, Waterloo). Breakfast was good.
    1 person found this review helpful 👍

  • 3/5 bradley b. 6 months ago on Google
    Good location, hotel was nice but some improvements could be necessary. First, they should give more towels (more specifically head towels, not just 2 towels total), more pillows are needed and a better bed. The ac was great, the room had plenty of space. The bathroom reminded me of a cruise ship, with the size, step up into it, shower, etc. you can hear everything from the hallway and the neighbors flushing the toilet, which is very loud in middle of night. Good for a night or two.
    1 person found this review helpful 👍

  • 2/5 Catherine M. 5 months ago on Google
    Staff were amazing and really helpful but the room was basic. The bed pushed out from the wall every time you sat up in it. In all fairness I would have recommended it except the plumbing and pipes were so noisy I had to move to a different room the second night. The second room was a lot quieter so I guess it’s luck of the draw which room you get. Location was fantastic and staff were helpful when I asked to move.
    1 person found this review helpful 👍

  • 4/5 Joachim L. 1 year ago on Google
    Nice and practical hotel without any unnecessary extras. Rooms are modern and comfortable, bathroom is a bit tiny but ok. Very nice central location, easy to reach by public transport and on foot. Hotel bar is serving local craft beer and international beer (Dutch Stella)as well as a selection of food and snacks. Staff was very friendly and helpful.
    1 person found this review helpful 👍

  • 4/5 PRATEEK G. 3 months ago on Google • 80 reviews New
    Ibis London truly stands out as a budget-friendly gem. The value for money here is exceptional, offering comfortable accommodations without breaking the bank. The rooms are clean, well-maintained, and the staff is friendly and accommodating. The hotel's convenient location adds to its appeal, making it a practical choice for budget-conscious travelers. With reasonable rates and quality breakfast , Ibis London proves that affordable accommodation can still deliver a positive and enjoyable experience. Highly recommended for those seeking a wallet-friendly stay without compromising on comfort.

  • 4/5 steve s. 3 months ago on Google • 27 reviews New
    its not hard to go around when you stay in this hotel, especially on the new year eve, so lucky to chose this hotel and able to move around in the packed of london new year eve goers. One of my memorable experience is when they assist me with extra pillow which makes my sleep so much better. The housekeeping staff is super helpful, kudos to her. And the bonus cookies from her, which cheer mu in the rainy season of London.

  • 4/5 Isabella P. 1 month ago on Google • 13 reviews New
    Great location, fast check out, however is the first hotel ever that I don’t see any outlets near the bed, also no plugs near the tea pot…? I would wish the hotel had enough umbrellas to borrow, during my stay they ran out… is London c’mon But you get what you pay for. The restaurant was great :)

  • 4/5 Cindy S. 6 months ago on Google
    Great location, close to the tube and lots of attractions. Breakfast is well worth it with lots of variety and was even better than some other 4+ hotels. Bathrooms were tiny however and you can't use the lounges unless you purchase f&b from the hotel. You also need to be careful outside! Many guests sit outside on the seats and one night someone rode past on a bike and snatched my husband's mobile right out of his hands, it would be good if the hotel gave a warning or notice to be cautious.

  • 3/5 Josh S. 2 years ago on Google
    I'll start with the good. The bartenders downstairs were great. The woman at the check in desk was very nice and helpful as well. The rooms were clean. The bed was comfy. The location wasn't bad. The issue was, the toilet in my room didn't work. It didn't flush or anything. I went down stairs to ask for it to be fixed and the woman said it would be. It was a different woman than the one that checked us in. We told them we were going out to get food. She said it would be done by the time we got back. When we got back we were told it was fixed. It wasn't. The toilet still did not flush. We asked again and they said someone would go up and fix it. Well why did they say someone already had? By the time we had to check out, still no one had fixed it. It is just generally annoying to not have a functioning bathroom in your hotel room. It just seemed dishonest and kind of a mess in general with coordination and maintenance. Very expensive for such low maintenance. Kind of want a refund after having to spend so much of my time there trying to get maintenance to help in some way. The lobby was nice however and I had a great conversation with a bartender who had a lot of knowledge.

  • 4/5 Hassan A. 1 year ago on Google
    Good price value and hassle free check in/out. Room has good space, though bathroom is a bit small. Iron board, but no usb sockets. The best piece is the location. If you are planning on exploring city, this hotel is close to everything.

  • 5/5 Corentin C. 1 year ago on Google
    It's an Ibis that punches above its weight. It feels more like a Novotel, and even better than some. The breakfast is an upgrade compared to normal Ibis', and the rooms, although standard Ibis, are very clean and convenient. The staff looks so happy to work here that it feels like being among a group of friends sometimes. The lobby is great to get some work done, with plenty of space and large tables with sockets. Coffee is complimentary. It's very close from the underground, the Thames walkway, and many bus lines. Highly recommended.

  • 5/5 Danny W. 2 years ago on Google
    Never stayed at an IBIS before but it was one of the only hotels in London to offer cancellation on the day of arrival which is a huge comfort in these times. The hotel looks fresh and has a lovely reception area, the room was a very good size for the price and was exceptionally clean and well appointed. Staff were helpful and polite. The breakfast was plentiful and really lovely. Location is a stones throw from Southwalk underground. All in a great stay here and would book again. The mattress could be considered to be on the firm side for some, I quite like a firm bed but this was a foam overlay on a stiff mattress. Nothing else to report.

  • 4/5 Snir M. 1 year ago on Google
    Great location, about 8 minutes from Waterloo station and 2 minutes from the tube. Rooms were OK, service of the staff was phenomenal. Breakfast was nice, but could be better. Would consider to stay here again in the future

  • 5/5 Ana S. 1 year ago on Google
    Absolutely delightful! I stayed during the heatwave and was so grateful to have a nice, cosy and very cool air conditioned room. I slept like a baby. The staff were exceptional - always smiling and ready to help. Breakfast consisted of continental and English breakfast buffet and was delicious.

  • 3/5 Sercan 1 year ago on Google
    The hotel is OK. Breakfast is nice. But no water in the room is annoying! Arrived at 11 pm and no complimentary water in the room. I had to go all the way down from the 8th floor to the bar and purchase. That’s a shame... How much is that man? Just put it in the room and charge if necessary! Consumer centricity? No sir..

  • 1/5 Jan V. 6 months ago on Google
    Left out the distance to city centre or underground, this place is nothing but a disgrace. If you like poorly cleaned rooms, worn out beds, damaged furniture and a plastic wet cell (like at a campsite), you’re in for a great deal. With prices between 115£ and 230£ you can be assured to have a bad deal. On the second day, the toilet seat was broken. While trying to get it fixed, some colourful mold was discovered. All of this rounds up the room to a place you should stay away from. After the first night you should get up in time to secure one of a few seats to have your breakfast. Otherwise you might be in for an adventure park experience with waiting times of around 30 minutes. And If you achieve to sit down and eat, you better make it quick. As soon as your plate is empty, you’ll be asked to make space. My recommendation is, stay away from this place and look at hotels a little outside of the inner city. Half the price, double the experience. P.S. Check the other one star reviews. Especially of floor 7. It sums up what you can expect.

  • 5/5 Marc H. 6 months ago on Google
    Great hotel. Was paid for by my employer so can't comment on the price. Beer price very good for a London pint. Food was excellent. Breakfast was exceptional. Bacon at breakfast was to die for. The best streaky bacon I've possibly ever had. The tall waiter guy at evening meal time has a fantastic memory. He took nine orders from our table which were all different with none of this and none of that but some of this and some of that but he didn't write anything down so we had a running joke amongst ourselves as to whether we would get what we wanted. The food turned up at our tables and everything was exactly as ordered. He did the place proud.

  • 2/5 Sam S. 2 years ago on Google
    Generally ok, but the rooms and the hotel location are really inconvenient. No reason to come back, considering the competition. Firstly, there is a subway and bus station nearby, but you will use the Waterloo station 99% of the time, because the places you want to go to in London are only easily accessible from there. So you pretty much have to walk every single time to the Waterloo station, and back when you return. That's 10-15min walk every single time in one direction. The second issue are the super inconvenient rooms, especially for men of size L and above, I would guess. Simple example, when I sit strait up in my bed and lean against the back of the bed, the bed slowly slides away from the wall because the bed can be freely moved around without resistance. So you can't lean against the back. Another issues is the garbage bin, it is literally the size of a small bowl, looks like a toy, absolutely ridiculous. Next issue are the bathrooms, which is not a room but a small cabin within the hotel room itself and especially the toilet is TINY, so tiny that I regularly rather use the toilet in the lobby than the one in my room. Since the bathroom is also no "room" but a thinly walled cabin within the room, you hear every single thing that is happening inside of it, with 10x amplification... The room has also no fridge and there is no ice machine somewhere easily accessible. Has zero extras. Only a toy-sized 1£ water cooker. Also, when we arrived, the sink was clogged and the sink plug stuck inside the sink. So that had to be fixed and the water wasn't still really easily going down well. We won't come back again, at this location at least. It's just too many inconveniences. Also for my taste, the staff is chilling too much in the lobby. A little more formality and not randomly standing around or watching soccer on the big screen would certainly improve the impression that customers get. Nobody seems really in charge of the user experience at Ibis, so you get what you create..

  • 4/5 Wayne H. 1 year ago on Google
    Nice hotel food was a very good standard two evening meals 1 pizza and house salad very good. And Calamari and Sirloin Steak n fries also very very good. Rooms budget but clean n tidy comfy bed good nights sleep . Thank you all staff at Ibis Black friars for a very pleasant stay

  • 3/5 Liz T. 4 months ago on Google
    I regularly stay at this hotel. On this occasion, I was disappointed by the time I had to wait before I could access my room. Despite having gold membership and ringing the previous evening saying I would arrive early, I was not able to get access to my room until 15.30 - 30 minutes after the normal start of check-in. I was happy with my room and service generally, but on my final evening was somewhat disturbed when all the screws fell out of the bottom of the chair I was sitting in. Worrying on health and safety grounds! Despite these mishaps, I will be staying at this hotel again. The staff are always welcoming and friendly. The evening food menu is limited, but adequate, and quality of food is good. The seating in the foyer enables informal work meetings. The location is extremely good.

  • 4/5 Filipa Martins R. 1 year ago on Google
    Good rooms, spacious, very clean. The bathroom is a little small and does not ventilate well. The breakfast is good for a 3 star. The location is convenient. The staff is really kind and helpfull

  • 4/5 Ana Rita G. 5 months ago on Google
    The location of the hotel is very convenient, less than a minute away from the Southwark tube station. It's very close to Tate Modern and you can easily walk to the main tourist attractions. There are also very nice restaurants nearby. The room was clean and warm I appreciated the complementary biscuits. The bathroom in the room was a bit awkward: it seems to be a module installed in the room. There was no towel for hands or face, just two big towels for the shower and one for the feet. The shower was convenient as it didn't make the floor wet. The hair dryer was very good, not one of those weak hotel hair dryers that takes forever to dry the hair. The bed was very comfortable. The staff was kind and helpful.

  • 5/5 Lieze N. 1 year ago on Google
    Absolutely amazing room! We can see Big Ben! Very comfortable and large. Modern hotel just steps from tube and train station. Cannot recommend it more!

  • 5/5 Canada I. 1 year ago on Google
    We are used to walking a lot, so for us walking 30 or 40 minutes to get to the most iconic sites in London was not a problem. So, for us the location was fine. Anyway,, there is a bus stop and a subway station nearby. There are some nice restaurants (Prince William Henry and Nando"s) within 5 minutes walking distance. Also, there is a Tesco just around the corner. The service at the hotel was nice. The rooms were nice too, but we had to change rooms because it smelled as if someone had been smoking there, but the girls at the front desk understood the situation and changed the room right away. In the new room, the toilet moved a little bit, though, but at the end not a big problem. All in all, we would definitely consider going back to that hotel if we ever go to London again.


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