The Restaurant at Sanderson London image

The Restaurant at Sanderson London

Restaurant Bar Breakfast restaurant Vegetarian restaurant Lunch restaurant Lounge Organic restaurant British restaurant

Design-led hotel restaurant and courtyard with long pale wood tables, serving Malaysian street food. People often mention amazing, great, staff, cold, good, experience, asked, salty, ordered, hotel,


Address

50 Berners St, London W1T 3NG, United Kingdom

Website

book.ennismore.com

Contact

+44 20 7300 5588

Rating on Google Maps

4.30 (111 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 to 10:30 AM, 12 to 10:30 PM
  • Thursday: 7 to 10:30 AM, 12 to 10:30 PM
  • Friday: 7 to 10:30 AM, 12 to 11 PM
  • Saturday: 7 to 11 AM, 12 to 11 PM
  • Sunday: 7 to 11 AM, 12 to 10:30 PM
  • Monday: 7 to 10:30 AM, 12 to 10:30 PM
  • Tuesday: 7 to 10:30 AM, 12 to 10:30 PM

Featured Reviews


Frequently mentioned in reviews: amazing (8) great (8) staff (8) cold (7) good (6) experience (6) asked (6) salty (6) ordered (6) hotel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dylan Z. 1 year ago on Google • 32 reviews
    I love this place! It’s vibrant, young, artistic and classic! I know, it’s a lot but all true. The space have very classy furniture and the lighting is charming in the lobby and the bar. The food is amazing too, the slow cooked beef was spot on and tasty. The chips were very good too. The chocolate gateau was amazing, with cream in between the buns. Delicious. The only thing I dislike is the white light in a small part of the dinning space. It makes you look terrible, like you’re in a hospital with pale white skin.
    4 people found this review helpful 👍

  • 4/5 LYNDA C. 5 years ago on Google • 279 reviews
    Mad Hatters tea was a great experience. Lovely courtyard setting with Flamingos and water features. Very busy so booking is essential. Great for groups or couples. Fabulous good, great selection of savoury bites and sandwiches and cakes were to die for. The tea selection is based on character's from Alice in wonderland and were superb. One of my favourite afternoon tea's in London!
    1 person found this review helpful 👍

  • 1/5 Samantha M. 5 years ago on Google
    Mid week shambles What I can only describe as a utter mess. We booked a table for a birthday dinner - they had a special offer for 50% off food for showcasing a new chef. My view based on all elements: The venue - really lovely vibe but very cold. It was warmer outside. We asked the waitress to address the temperature. Nothing happened. The staff - not sure what they were doing too be honest. There was so many of them yet it took us 30 mins to get a spirits menu and forever for our drinks to even turn up. The only beverage menu they provide is wine and cocktails. The waitress couldn't tell you what dishes had dairy or what dishes didn't (the menu had about 8 starters and main courses). When I placed my order for fillet, she didn't bother asking how I wanted my meat cooked??? Definitely some training needed I feel. The food - well. what a mess. Everything was absolutely drenched in salt. Starters were - octopus and burrata - both were so so salty. The octopus was overcooked, salty, burnt and cold. For main course I had fillet steak - which basically was rare (not medium rare which I ordered). It was cold and salty. We also had the sea bass and the cod - both were cold and salty. We ordered the steamed veg which was also cold, when we asked to have some warm veg they put the veg in the microwave and sent it back. We got to the point where we were really disappointed with cold, salty, overcooked food. We told the waitress and the manager came over and insisted all the food was recooked. And no surprise here - the food came back on a warmer plate....however it was luke warm and salty. What a mess. Considering this was supposedly profiling a new chef it was pretty terrible. All we got offered was a free drinks round and I wasn't even drinking. Lack luster staff. Busy doing nothing. Pretty awful food. 5* star hotel. I can without a doubt say we will not be going back.
    2 people found this review helpful 👍

  • 5/5 David M. 6 months ago on Google • 69 reviews
    Excellent food and service. Surprised this place wasn’t busier on a Thursday night. Excellent set menu and prices

  • 5/5 Peter K. 3 months ago on Google • 6 reviews New
    Great diner. Good staff, thanks Flavio!

  • 1/5 Angela P. 4 months ago on Google • 4 reviews
    I've been in the restaurant with my partner last Monday. At the beginning everything was going well, we ordered a bottle of wine and accidentally the waiter broke the cork, he went to the bar to ask for help, and he came back with the same bottle but unfortunately when he served it was some cork inside the bottle so we asked if he could change it. our surprise was when we seen the bartender taking a bottle already opened, straining the wine that we send back and refilling it.. as we saw this we asked to the waiter for a new bottle… He changed without problem but the bartender seem really upset about it. when the food came it was a bit cold but we didn’t complain at we thought it was already to much, for our surprise when the steak that we ordered came, it wasn’t cooked at the point we asked but again we just ate it, two bites because at the third we noticed a weird flavour, as if it was off… we just asked for the bill and went out. We really do not recommend it at all!!

  • 5/5 Simen M. 4 years ago on Google
    A lovely place to catch up- great food, drinks and service, highly recommend.

  • 4/5 Vanessa W. 8 months ago on Google
    Delicious lunch on the Terrace, made special by our helpful friendly waitress Antonella nothing was too much trouble. We’ll be back.

  • 1/5 Aparna R. 1 year ago on Google
    Truly shocked at the quality of food served to us yesterday. I ended up sending both courses back. Ordered the Calamari tempura which tasted like I was eating rubber. For the main course I had ordered the braised short rib of beef. I was expecting tender fall apart meat drenched in a red wine sauce. Instead we got served meat that was impossible to cut with a knife and fork. Truly appalling food served at what they call a 5 star established. 24hours later and I still can’t get over my shock!

  • 4/5 Christina L. 10 months ago on Google
    Yea was amazing! And the service outstanding! Andrew was very attentive. Unfortunately, the food was not to our liking though the scones and some of the sweets were great!

  • 5/5 Trkk B. 8 months ago on Google
    The breakfast, lunch and diner is just simply amazing. The dry aged rib-eye and angus burger are a must try. The ambience is really chill/laid back but chique. Wiem has been very kind and was very helpful!

  • 5/5 Tom K. 1 year ago on Google
    Amazing stay, really nice friendly staff who were so accommodating especially Melody in the restaurant she is so amazing, made us feel all welcome and very attentive especially by making sure my children were happy, highly recommend

  • 5/5 Jason W. 1 year ago on Google
    Exactly how service should be. We had a great dinner last night, and highly recommend going in for the Sushi … and then having the burger! So glad to see this hotel reopened! Looking forward to coming back.

  • 5/5 Rich J. 1 year ago on Google
    Melody was absolutely brilliant and gave us the best birthday experience

  • 5/5 Nissa 1 year ago on Google
    Went there few times, courtyard garden with Flamingos and waters features is beautiful, the best fried calamari ever, would go back again & again just for that treat :)

  • 5/5 Alexandru A. 1 year ago on Google
    Sofia was the best, amazing and really really nice

  • 5/5 laura S. 1 year ago on Google
    This is my 4th time here and the staff are lovely! Breakfast buffet has plenty options to everyone’s tastes and they are happy to accommodate for special wishes as well! See you soon !

  • 5/5 paula L. 1 year ago on Google
    I love the restaurant and bar normally on a Friday its very busy tonight it was quite empty .

  • 5/5 Laura E. 1 year ago on Google
    This place is absolutely amazing. The sanderson itself is worth a trip to London. The staff is super nice and the food delicious. But the icing on the cake is the beautiful decor and the little garden they have. If you have time, give this a visit definitely!!

  • 1/5 john B. 6 years ago on Google
    Service was rotten. 2.5hrs for a 3 course meal. And it wasn't because the food was sitting on our table waiting for us. 20 mins before server even came to the table! 1 hour wait for a little 1x1 square of chocolate moose!!!! Rotten. Never come here again!!!!

  • 3/5 M l. 11 years ago on Google
    A very design orientated hotel. Some great artistic pieces - the red lips chair and bubble seat. zebra seat in the pool room. The rooms are very neutral looking ie white, lovely swan chairs Breakfast in fabulous but expensive £25

  • 5/5 Rebeckah T. 3 years ago on Google
    Never disappointing ! This is our go to place for date night, and the staff take incredible care of us. Beautiful surroundings and the perfect place for a romantic evening.

  • 5/5 Sarah T. 6 years ago on Google
    Went today for the mad hatters afternoon tea and it was amazing!! From the minute we entered the hotel the lovely man on the door greeted us and was very helpful to the waiter and waitress serving us that were so attentive!! Food was fabulous and service was superb!! Such good value and a wonderful experience.

  • 4/5 C 10 years ago on Google
    Went there yesterday for the Mad Hatter's tea party. The staff was very friendly and made sure we were treated well. The food looked and tasted great. The jelly selection didn't really taste great.. but everything else was fine! Overall it was a good experience!

  • 5/5 Roger B. 11 years ago on Google
    Went there 2 weeks ago. No complaints really. Food was excellent, service was excellent. The place is in the hotel which is not apparent when you're standing outside. Some of the best satay the wife and I have had. We'll recommended for Malaysian food, albeit its not cheap.

  • 5/5 Eran M. 4 years ago on Google
    The breakfast at the Sanderson was good. The waiters were super nice, and the food was good!

  • 5/5 brawder p. 2 years ago on Google
    Good food

  • 5/5 K D. 5 months ago on Google • 1 review
    Had the MOST wonderful time at the Sanderson and especially breakfast at the restaurant - it’s top notch! Specifically we had the pleasure of meeting Sanyogita, our spectacular server who went above and beyond and just made the whole London experience perfection! Thank you!!

  • 5/5 Daniela S. 6 months ago on Google • 1 review
    We enjoyed our 3rd stay a lot. We had breakfast every morning in the Restaurant and especially Sanyog Ita made our Restaurant experience very special. She was always kind, friendly and attentive. It was a pleasure to meet her.

  • 1/5 Sidharth N. 2 months ago on Google • 1 review New
    Absolute disgrace, The food is mediocre. The portions are so disappointing and lacked flavour. I ordered the Grilled Octopus and would not recommend. It’s a shame because the hotel is really nice,


Call +44 20 7300 5588 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Takeout

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