2/5 Helen H. 1 month ago on Google ā¢ 7 reviews New
Iāve
known
about
Proud
for
a
long
time
and
I
havenāt
been
before
due
to
the
price.
My
fiancƩ
and
I
chose
to
come
for
our
end
of
year
date
night
as
a
treat
and
we
left
feeling
really
disappointed.
Firstly,
the
booths
we
were
shown
to
were
tiny
with
very
little
leg
room
or
table
space
-
we
spent
the
evening
moving
items
from
our
table
due
to
the
lack
of
space
and
generally
feeling
quite
uncomfortable.
I
didnāt
see
the
space
restriction
highlighted
anywhere
when
booking
(and
apologies
if
this
was
missed),
but
we
would
have
certainly
upgraded
had
we
known
about
this.
This
wasnāt
a
great
start
and
certainly
didn't
make
us
feel
very
special!
I
donāt
believe
the
food
and
service
on
the
night
reflected
the
price
of
the
tickets
or
the
15%
service
charge
we
paid.
We
had
multiple
staff
members
repetitively
ask
us
what
package
we
were
on,
how
many
courses
we
were
having
and
if
we
wanted
a
drink
when
weād
already
ordered
one
-
the
staff
seemed
like
they
hadnāt
been
trained
and
hadnāt
been
informed
about
the
event.
I
wasnāt
able
to
find
the
menu
on
the
booking
confirmation
or
online
before
attending
the
event,
so
I
didnāt
know
what
we
were
going
to
be
eating.
We
also
werenāt
told
what
each
course
was,
when
it
was
quickly
thrown
onto
the
table
in
front
of
us.
There
was
no
organisation
to
the
food
service
and
tables
around
us
were
getting
food
whilst
we
sat
waiting.
For
our
meal,
there
was
at
least
an
hour
in
between
starters
and
mains
being
served
and
as
the
ham
starter
was
very
small,
we
were
then
starving
by
the
time
mains
finally
arrived.
The
Christmas
dinner
main
course
was
dry
and
cold
and
really
disappointing
after
waiting
that
long.
The
dessert
was
the
nicest
part
of
the
meal,
but
it
was
served
late
and
right
at
the
end
of
the
show,
so
it
felt
like
we
were
rushing
it.
Further
to
this,
after
opening
your
doors
at
6:30pm,
we
and
the
table
next
to
us
were
told
that
youād
run
out
of
all
beer
and
lager
by
7:30pm
with
a
full
night
still
ahead.
Finally,
I
feel
that
the
marketing
for
the
show
itself
was
misleading.
It
was
promoted
as
an
'All
Stars'
show,
but
there
were
more
'filler'
acts
than
big
performances.
The
quality
of
the
show
wasn't
necessarily
the
issue,
it
just
wasn't
what
we
expected
from
an
'All
Stars'
show.
After
paying
Ā£380
for
our
tickets,
our
total
bill
on
the
night
came
to
Ā£550
-
a
very
expensive
night
out
for
anyone!
We
reached
out
to
your
team
privately
out
of
respect,
but
as
Iāve
still
not
heard
back
from
you,
I
am
happy
to
leave
the
review
here
as
well.