My recent visit was during the 151 years of the British Postcard Exhibition. A very nice, but small museum housing various collections of Postal History from uniforms and vehicles to Britain's famous curbside Postboxes. Interactive activities for children and a small cinema/theatre showing postal and telecommunications programs from years gone bye. Across the road is the entrance the Mount Pleasant Mail Rail System and exhibition well worth the visit, this is what your ticket mainly covers. Both parts of the museum have a decent shop with Post & Go Stamps kiosks, there is even a special postbox for the postal museums own postmark.

This is a lovely little museum situated on a tiny part of what was the largest postal sorting office in the country. It is separated between two sites on opposite sides of the same road. One site contains the actual museum and a cafe while the other site houses the rail ride and children's play area. Both sites have a gift shop. For us the rail ride was the best part of the visit. You get to ride in a converted postal train and follow a small part of the underground track that was once used to transport mail bags around London. Along the ride you get to learn more about the history of the postal rail system. The museum itself is rather small but well laid out. There are different stands showing how the postal system, stamps, delivery methods and uniforms have changed through history. The are many points where children can try on replica uniforms. Children can also design a badge and design a future uniform. I didn't see inside the play area but it was very popular and fully booked out for the time of our visit. It can be accessed separately to the museum and is a separate cost so you can visit the play area on its own if you wish which could be useful to local residents. We also didn't experience the cafe first hand but the food looked ok and prices were comparable to high street coffee shops. It was good to see that screen displays in the museum were signed for deaf people but this was not the case on the rail ride. In the museum section there were other facilities including lockers so you don't have to carry unnecessary items around with you, cycle storage and an area to hire for parties. Toilets were plentiful on both sites and were well maintained. Each was a self contained unit for use by males or females. Overall we enjoyed our visit and I would happily recommend it to others.

We manage to come even Train strike and it was not that busy. As family of 3, we had a great time here! Lots of fun and activities to play and touch around. Enlightening about how the Post started. First should ride the underground, then to the exhibits.

Great history. Ticket covers the Mail Rail train ride across the road. The pneumatic vents to transport the postal cylinders were most amusing. As were the Penny Farthing type 5-wheeler postal bikes. The first post was only delivered for King Henry 8th, so each town had 3 horses available to deliver messages only for the King. These 'posts' were the horses were kept is where the term comes from.

At the end of the summer holidays we decided to take a trip to the postal museum - the decision being mainly made around the fact that they have a train to ride... When we got there we went to the museum entrance to then be told we needed to be at the railway entrance, it's only just across the road - and a quick check of our tickets and we was down some steps near the railway. The trains are quite small, as you can imagine they weren't originally designed for rides... we got put in a compartment together, it was a little tight, but not too bad. (I'd imagine if you had older kids you'd probably need more than one compartment!) Upon entry you pop any bags in a locked cabinet and, once on train they then make sure your compartment is secure. The trains are electric / battery and follow a little route round with a couple of stops to tell you about the history. It was a good little ride, and certainly a bit different. I was surprised my son (who loves trains), didn't rate it very highly - I guess he just didn't like how dark it was perhaps? After the train, there are a few bits to look at before heading out of this building and back to the museum entrance. The museum lobby area has a cafe, gift shop and some toilets. There is a sort of children's trail that the kids can follow, and as they go round the museum there are a couple of bits that are interactive (create your own stamp for example). Kids found some of this interesting, but there was also a lot to read. I didn't realise there was so much history to even know about - but there was! Whilst we had a nice time, and glad we went, I'm not sure the museum quite hit the mark with the little people. I think on some of the interactive bits there were things missing (even just paper to send messages on the air tube thing), that if fixed etc. would have made the experience better.

Had an absolutely brilliant time at the postal museum. The exhibition is full of information but is also interactive, visually stimulating, and easy to just read what peeks your interest. The ride on the train is well worth paying for. It was fascinating and fun. Kids would love it here, but adults too! 100% would recommend this as a fab trip out.

(Translated by Google) Attraction using a very narrow postal line of the postal subway called "Mail Rail" is fun. There is an entrance to the building on the other side of the road. It is a feeling that the width of the subway Victoria line has been reduced to one third. From the transparent roof you can see all the narrow subway tunnels. The tunnel is so narrow that it may be painful if claustrophobic. When you arrive at the station, the projector will broadcast a movie showing the history and prosperity of the mail rail (view it in the car). At the colorful museum like Lego block, you can learn more about the history of Royal Mail through experience. In addition to real posts and post carriages, the world's oldest stamp "Penny Black" is on display. The history and the war are also displayed clearly through photographs. You can also write a letter and send it with a delivery tube. The special souvenir is a cute “mouse doll”. Because many small rats live in the London Underground. You can use your London Pass. You can get on the e-mail rail with an admission ticket (limited to one day). London is the birthplace of modern postal mail, so I would like to recommend it with priority. #letsguide #London Pass #Famous Place #Origin (Original) 「Mail Rail」という非常に狭い郵便専用地下鉄の廃線を使ったアトラクションが楽しいです。道路を挟んで反対側の建物に入り口があります。 地下鉄ヴィクトリア線の狭さを３分の１に縮小した感じです。透明の屋根から狭い地下鉄トンネルをくまなく観ることができます。あまりに狭いトンネルなので、もし閉所恐怖症なら辛いかもしれません。駅に到着するとプロジェクターでメールレイルの経緯と繁栄のムービーが放映されます（車内で観覧します）。 レゴブロックのようにカラフルな博物館のほうでは、体験を通じてロイヤルメールの歴史を詳しく知ることができます。実物のポストや郵便馬車はもちろん、世界最古の切手「ペニーブラック」も展示されています。歴史や戦争についても写真を通じて分かりやすく展示されています。手紙を書いて配送チューブで送信する体験もできます。 名物のお土産はカワイイ「ネズミの人形」です。ロンドン地下鉄には小さなネズミがたくさん住んでいるからです。 ロンドンパスが使えます。入場券でメールレイルに乗ることができます（１日の人数制限あり）。ロンドンは近代郵便発祥の地なので優先でオススメしたいです。 #letsguide #ロンドンパス #名所 #発祥

We went on the evening tunnel walk and it was great. The guides had loads of interesting facts about the rail Mail history and the walk along the tunnels was creepy and fun. It would be amazing if the guides were ex postal workers! I'll be back for the daytime tour and train ride.

For me and my daughter the best part was the new attraction the mail rail. I suggest booking tickets in advance, I paid around £25 for both of us, this is an annual ticket. (Which I think is worth it). Just have to book in advance next time for the mail ride if I wish to go again. They have other fun events for the little ones, with a trail, construction area and crafts. During the summer. There is a cafe at the postal museum but I took a pack lunch, there is an indoor and outdoor seating area. For the summer holiday it wasn't overcrowded, I went around 10:30. The postal museum and mail ride is less than a minute walking distance from each other.

Managed to a space allocation for the family. Great place for the kids to spend the day. With the ticket, you get to visit 3 things - kids place room for 45 minutes, 20 minutes underground postal ride which you have to book a time slot in advance and the postal museum with history and such. The museum is interactive and kids do enjoy it.

It’s a bit out of the way for most visitors to London, but it’s totally worth the journey for adults or kids! The main attraction for many is the mail rail train which is an incredibly unique actual train ride with a bit of history mixed in. It can be mildly claustrophobic for some, so just be prepared. The main museum segment is geared more to families but anyone with even a passing interest in mail, the stamps or history in general will find it well worth the money. Many interactive exhibits help make it even more memorable. They have a good gift shop and a small snack stand as well. Allow for 2-3 hours and go visit!

Really enjoyed our visit to The Postal Museum in London. The mail rail train ride was great and quite informative. It did stop in the darkness and the voiceover didn’t say anything for about a minute. Turned it out it was supposed to be so that you could imagine what it was like if there was a power cut. I could imagine some people being scared by this so I’d probably change the voiceover to say it as soon as we stopped so people aren’t scared. Really informative exhibits and lots of interactive things to do. I can imagine kids liking it. All the staff were lovely and really helpful. There were a lot of children there so I’d say going in the afternoon might be better if you’re looking to avoid this but it didn’t bother us.

Riding the Mail Rail is fun but a little on the short side - it's just a thrill to be completely immersed in something so odd and once so hidden. But the permanent exhibition itself is truly exceptional and worth visiting. As somebody with minimal interest in the Royal Mail, it managed to stay completely engaging and informative and I easily could have stayed another hour. Lots of comprehensive information here with enthusiastic docents. It's fascinating how the postal service touches practically all aspects of modern history in this country. Highly recommended.

Not to be confused with the Mail Rail ride, that is in another building across the road, this is the museum, stuffed with memorabilia from the beginning to the present day of the Postal service. Brilliantly laid out and clearly informative, there are many interactive things for the little cherubs to play with. Even as an adult, I was enthralled. The café and gift shop add a small respite from the absorption of all that information. Nice to sit outside too on a dry day whilst waiting for the train time slot to approach. Yes the ticket for this part of the museum is valid for a full 12 months. So plan it for 2 birthday treats!!!!!!

Excellent museum telling the story of 500 years of communication in Britain. From travelling on Mail Rail, short films and hundreds of artefacts, there is much to interest and delight. The temporary exhibition '151 Years of the British Postcard' was an added bonus. There is a shop on both sites, and a small café with both indoor and outdoor seating at the museum site. The staff were all lovely, friendly and helpful. Note: the museum is open Wednesday to Sunday.

Great fun going around on the rail mail train and learning about how the post office got their own tube line.

A very interesting museum which feels you and lets you experience the royal mails underground postal system and how mail was and still is delivered, sorted and sent around London. You can buy tickets online but also in the museum it’s self which is a couple pounds more. Even better it’s an annual ticket so you can visit whenever you want however if you want to go on the train again you have to pay £6. I wouldn’t recommend taking babies on the train or if your claustrophobic as it’s quite tight going through the tunnels. It’s a really fun experience going through the tunnels under central London and seeing how they sorted the 4 million letters a day. Once you finish On the train, you walk down the road to the next part of the museum where you can find lots of information about delivering mail. Lots of the museum is interactive too which is great. Overall a good experience and I would recommend but I can say I would skip the cafe, the foods not to bad but it’s quite overpriced.

We didn't know what to expect but were really impressed. There's a train ride in a mini subway tunnel, enhanced with audio narration and stops where short film sequences are shown. The actual museum areas are really well done, with interesting examples that are engaging for kids and adults. We spent about almost an hour in total but could have stayed longer.

What an amazing day for us & the kids! There’s lots of activities (dressing up, interactive installations, games, etc) for the kids next to the beautiful & informative exhibition. My recommendations: 1. Don’t miss the mail train part of the museum. When possible - schedule a ride for the mail train in advance. This is a unique experience! 2. Send as many postcards from there as possible - to friends, family & to yourself. Everyone gets excited about it over the following days :)

The Rail Mail ride was the highlight of our time. The story was masterfully told while rolling along on the train. I really enjoyed stopping in the old stations and the projectors displaying video of the past. And the surrounding audio telling the story. It was such fun to imagine the operation at full power. The Postal Museum was very nice. As an American, I enjoyed seeing King Charles's new stamps and printing plates. But I suspect the regular Postal Museum would be more meaningful to an older British person as the exhibits would take them back in time.

The Postal Museum offers a nice ride, but the exhibition is somewhat small, though still decent. It seems to cater well to kids with plenty of interactive elements. With a National Art Pass, the £8 admission is reasonable, but I agree that it might not be worth the full £16 price. The highlight is definitely the mail ride. A tip would be to keep an eye out for 2-for-1 deals that National Rail often offers, which can make the visit more budget-friendly.

Would recommend this place for young and old. The train ride was excellent and the videos/audio were well done. The museum and train access are on opposite sides and just down the road from eachother. There are plenty of toilets and staff were really helpful. It was smaller than I had anticipated, but very interactive and kept a 9 and 11 year old entertained. They particularly enjoyed the pod vacuum to send messages. Probably wouldn't visit again unless I was taking different people.

The museum was very interesting and great for families with children. It’s also not expensive if you book online. The negative point was we had to queue for over 45 minutes to ride on the train. Whilst queuing there was nothing to do. If however there were some videos to watch or activities to do then the wait would not be a problem even if it was longer than 45 minutes.

A hidden gem! The mail rail is a unique experience for anyone who is interested in the postal distribution system and /or an up close and intimate look at some underground rail tunnels. The information and exploration section after the rail ride was well laid out and suitable for a variety of ages. Great to have the hands on activities - we enjoyed learning how to move the rail cars around.

I love this place. It's a hidden gem and great for a team event. Everyone can take part so no one is excluded. We booked a team tour of the mail train. We got to go and look around the postal museum first. We booked a curator for the tour who was passionate about the museum. I would recommend going around by yourselves after as there is a lot of interactive elements. The train ride is amazing. It was so informative and unique.

Loved the mail ride!

A lovely little museum. Although the actual museum itself isn't that extensive, there's a nice history and some vehicles and theyve put a few things in to keep it entertaining like the "design your own stamp" computer game. The highlight for us was the Mail Rail - a converted mail train ride of about 15mins which goes underground and through deserted underground stations, projected films into the station walls go into a lot of history and I actually found it really interesting and learnt quite a lot! We also loved the soft play too, such a nice new/clean area where the little ones can sort and post mail with lots of push carts, conveyor belts and pully lifts to keep them occupied for 45 mins. There's is a small cafe with outdoor tables too, the cafe sells some nice fresh wraps, toasties, sandwiches, salads and hot drinks. We took our own picnic and they were fine with us eating at their tables. Buggies are welcome but only a small buggy park at the softplay. The main museum doesn't take that long so I'd advise doing the mail rail and Sorted! soft play one after the other, and then having a mooch around the main small museum and cafe. We had quite a gap between and ended up having to go and find a local park to pass the time as we had completely done the museum. Loved the Tibs The Cat history too, and nod to all the mail office cats. Good covid safety and wonderful staff. Lots of new clean toilets too. I just wish they were in line with other museums and had a water fountain somewhere to help keep plastic bottles down and allow people to refill as needed.

Well worth it, such an interesting piece of history. The production value of the little informative videos that play on the train ride was really surprising! I'll definitely be taking people, what's great is your ticket grants you free entry for a year, with top up train rides available for £6. I'd definitely ride the train again! All the staff were super friendly too.

This is an excellent way to learn about the history of mail in London! Super fun ride on the mini train and lots of material for an interactive learning and curtirla visit ! Súper recommended !

Some interesting bits to view and read. Possibly needs a few more interactive or playful type things for younger ones, there is a couple of things but not much. You won't be here too long though so they shouldn't get too bored! Note that the mail rail is in a separate building (just one min walk) so don't be confused by some reviewers and photos talking about it at this building. All included in one price though.

I loved it. Rail Mail was my favourite bit!

So much fun!! You can hop aboard an underground Mail Rail and travel through unused tunnels running under London! Have a new appreciation of the Royal Mail and the postal service! Highly recommend for a fun day out.

Great for children. Loved the train - the child within me! I would like a bit more exhibits for the adult. A bit small exhibitions. But Brilliant exhibition interactions and display, holds your attentions two hours well spent!

Great day out for children. Warning - the mail rail (a train ride underground in the historic mail tunnels) was quite dark at times and quite scary for young children. Other than that, the exhibition was well curated for children with lots of levers and things to touch. However they only had stools for young kids to step on so they could see, which could be tricky when it gets busier. All in all fascinating learning about Royal Mail and it’s history.

We turned up and bought tickets on the day only £17 for adults on the day. You start off on a ride on the old mail rail great fun but a little cramped. Then you cross over the road for the history of Royal mail. There are lots of hands on exhibits for small and big children and extremely interesting stories. At the end there is a section of letters sent by children in 2020 to children in 2030 explaining about covid and its affects on yhete lives some are funny others very emotional but very very good exhibit!! We will revisit this dome day as a lot to take in.

The overall experience was great. We waited for 10 - 15 minutes to get on the train tour. The tour was really amazing, and they had an incredible experience as they explained how workers use the train and how many letters were processed each day. I highly recommend this to anyone who loves trains or if you just looking for a day out with the kids. The only criticism was that the tickets were quite expensive (£27 for an adult and child).

Great museum we had a fantastic time. The underground train was brilliant. You pay once and can go again for a year for free. The staff were so helpful, friendly and welcoming. You would be making a great choice to visit.

The museum is free The Postal Museum is a great museum to explore the history of British Post. It has many small interactive areas to engage with. The pneumatic tube is great. It also has an area where you can dress up. The highlight of the museum is the Postal Rail for which you have to pay an entrance fee. The very small train is a very great, unique experience. During the ride in the small train, the history of the Postal Rail is explained in small scenes and videos, after the ride you can go through a small exhibition on the subject of the Postal Rail Very friendly staff.

A real hidden gem. Staff were all friendly and knowledgeable, and there was lots of them around. The train ride is fantastic for all ages, great insight to what it would've been like working down there. There were plenty of hands on and interactive activities throughout and the dressing up items were particularly fun. The play zone was great value for money, who knew pretending to deliver mail would be such fun! A brilliant afternoon out, definitely one we'll return to and recommend to others.

This was a really interesting journey back into the history of postal services from back in the days. It is a very vibrant little museum and it requires some time inside if you want to read everything. Sadly, we were there nearly to the closing time, but I would surely want to revisit if I'll have another chance in the future. It's so impressive if you think about how communication started across the world and where we are now with all the technology at hand, making contacting anyone so easy and in no time. Probably one of the most nostalgic thing nowadays will be receiving a letter in the post and actually taking the time to read it and why not, write back to sender!

The mail train network was impressive at that time and run from East to West London. Train ride was about 15mins in mini train that is clean. If you are claustrophobic or big in size I won't recommend it as the seating area is really tight. Overall, if you have been taking the Tube, this is no difference to it ...

Would really recommend this fun museum to visit and especially worth going on the little Rail ride across the road too! Totally worth going slightly later in the day since it's quieter and you'll be able to enjoy and engage with the exhibits more. Definitely buy tickets for the rail in advance.

Just wonderful. My son and I had the best 3 hours wondering around. Worth every penny. We’ll be back as have an annul pass 👍🏼

Worth the ticket price! I visited with my 8-year old son and he enjoyed a lot. There are many interactive sites so children learn by experiencing. Train ride was extremely nice and well thought out. There were also narratives and shows during the ride which makes it more memorable.

It was a very interactive experience. The mail rail was definitely the highlight. I thought my daughter would cry when it was quite dark in the tunnel but she actually enjoyed the journey. You will learn a lot in terms of the sorting / delivery of the mail in the tunnel. It was fun. The museum itself deserves a good 2 hours of visit. We will go back at some point since you get annual pass upon purchasing a ticket. Will recommend to everyone who has kids above 2YO. Oh we haven’t tried the soft play area but looks really good. Will probably try next time.

Feb2020. Very well done. Anecdotes, videos, fun facts, history behind the obvious. Definitely yes. You will learn and remember few things for sure. Loved it.

horrible place. CEO completely out of her depth. paranoid omnishambles

Got a curator led tour of the postal museum (because my mom has niche interests like that 😁) which was excellent and very informative, not only on how the postal system in the UK works but also how it's development and advances mirror the development of the country's roads and other infrastructure. The coolest part was the "train" ride through the abandoned mail tunnels that used to be critical to the movement of London's mail.

Nice day out to this ancient postal museum with very interesting history. There is a 20 minute ride on the Mail Rail underground train and kids will love it. The ride and the museum are 2 separate building which are close by maybe a minute walk.

hated this place. nightmare to work under current ceo Laura - paranoid nightmare. toxic environment. avoid like the plague

Last year I visited here, my facebook reminded me on morning and I remembered it was very nice and had fun there. Will visit there again

Fantastic musuem and mail rail. Able to securely lock up bikes in their bike shed. They've made everything covid secure on the mail rail and also you get given a Stylus pen on arrival so you dont have to physically touch anything. Recommend this and cafe on site, 2 hours max including cafe time, add an hour if have kids.

A very enjoyable experience for the whole family. The train ride was particularly fun, would highly recommend this place for a family day out in London.

Enjoyed the mail rail and all its history!

Steal the stamps and sell then, great way to make money

What a great place!

Last year I visited here, my facebook reminded me on morning and I remembered it was very nice and had fun there. Will visit there again

(Translated by Google) The exhibition is also very good, but the underground post office train should not be missed. (Original) A kiállítás is nagyon jó, de a föld alatti posta vasútat nem szabad kihagyni.

A nice enough museum but maybe not that engaging for younger children, there is a separate train ride on the underground mail railway which you can do, depending on what time you go there can be a bit of a wait.

Not a big museum, mostly targeted to kids and education. Wish they add more adult targeting exhibitions. The Mail Tunnel is very fun to ride on.

Super for chilfren. The train under London is unforgettable.

Interesting but not really worth the time and money. The little tour on the tiny train though the tunnels that used to carry mail is a nice thing to do. Waiting in a queue for 45 min just to get on that train, after paying 16 pounds on the ticket? Not my thing!

Really interesting, especially the underground train ride

This museum has a train ride and it was a blast even for grown ups.

So much more, and more interesting, than I'd expected

Enjoyable visit. A lot bigger than it seems as there are 2 parts to it. Mail Train was good fun. Plenty to do and read.

Absolutely great day out, truly fascinating. The museum is so well put together and laid out.

A great experience riding the mail rail

Really interesting little museum... And a great little train ride under the streets of London. Quirky.

What a great place! Not a stamp album in sight! Riding the little train along the tunnels is good and a look around the Museum afterwards reminds you just how far we have come in communications. I guess its primarily aimed at young people but the old exhibits were hi tech when we were growing up. Good cafe in the Museum too.

Top dollar different very interesting one of londons hidden treasures you must visit theres a train ride through the tunnels what used to be operational for distribution of mail

Fantastic adventure with the kids and loved the history

(Translated by Google) It is an "unthinkable" and suggestive place (Original) É un luogo "impensabile" e suggestivo

Lovely

Very unusual venue and great to learn new information in a novel way.

Very interesting and really worth a visit.

I very much enjoyed my visit with one exception. The cakes in the cafe were uncovered exposing them to visitors and staffs coughs and sneezes. I am sure food hygiene regulations state food must be wrapped or covered in some way. Given the current virus scare it would be even more important to cover food at this time.

Great themed play area for kids, mail rail rides is really fun and interesting. Café is over capacity and could not serve any food because of being overwhelmed with orders. Not that near any other cafes.

Interesting history of the Royal Mail. Quite expensive for the amount there is to see

Really interesting but a bit expensive, especially for families. Not all the interactive displays were working properly which was disappointing after paying quite a lot to get in. Very accessible to disabled people, liked the portable seats at the entrance, tho the train is obviously not accessible for many.

I enjoyed this museum. You can ride the postal train and then visit a small museum charting the history of the Royal Mail. Very informative

Interesting history and tour of the underground postal network. Worth a visit for some surprising London history.

A few interesting things to see, including a quite expensive ride on the old mail rail network. We had been because there was a detective trail for children advertised, and we traveled across London to see it. However, it really wasn't worth it for that, and the postal museum itself didn't have enough to capture my son's attention. We did learn a few interesting things about the history of mail though, especially in Victorian times and during the world wars

Very nice place making the most of what it's got. The underground mini electric train ride is a highlight, exploring this secret network of transport under London aside from the main Tube. In the other building there are interactive activities for various ages, a cafe and a bit of outdoor space for when there is good weather. A very enjoyable and informative day out!

If you're interested in Royal Mail or the system of post, you'll love it. The little ride was fun.

Fascinating for old and young alike. Your entry ticket includes return visits for a year - you'll need it as there's too much to squeeze in over the course of a couple of hours. You only get one trip on Mail Rail, but it's a brilliantly immersive experience, with the bonus of additional exhibits after you alight.

A great little museum to visit. The Rail Mail part is amazing. We really enjoyed the train ride and learning about the history.

Was a nice day out very interesting but would of liked to seen more of the tunnels and spent longer on the train but a great insight into how the post office start and how it was run

A hidden gem within the city. Great interactive displays. The mail train ride is fascinating and well laid out, despite it never being designed to take passengers. Their is also the complete train ride on a big screen with seating and spaces for the disabled or infirm to enjoy the same ride and information if they are unable to board the narrow guage train ride. You need at least 3 hours to enjoy your visit, but could spent half a day there, as there is a cafe, and many slide shows and exhibitions and archieve films to watch. Both exhibition entrances are disabled friendly. No steps. There are plenty of staff on hand. All were incredibly helpful and friendly. I'm glad this site became a working interactive museum and not have its history or existence erased.

Lovely place to visit. Train and videos you see on the way are very informative. Didn’t realise this was constructed so long ago. Lots of interactivity for young kids (ours is 3) and museum bits aren’t too long for boredom to ensue! Worth a visit

Really interesting museum and the Mail rail, which is part and parcel of the ticket price is really good and thought-provoking. Well laid out exhibition and friendly knowledgeable staff. Nice little cafe, too, & the shop has gifts for all pockets. Will book for help with researching some ancestors for my next visit.

Unusual and rare walking tour of the old underground postal rail system. Excellent guide. Expensive but worth it for something different.

Great day out. Super quiet at the moment (went on a Sunday afternoon). Well worth the trip, the mail rail is very interesting!

Absolutely brilliant!!!! A real find. The whole story of the mail train under London and the ride on it is fascinating. And I loved the postal museum explaini g the history of our post. The cafe was nice too.

Extraordinary day included a ride on the Royal Mail underground train; explored the (two) museums covering the engineering of the underground and the history of the Royal Mail.

Fantastic couple of hours spent here exploring & learning about our wonderful Royal Mail. Family friendly hands on displays, play room & dressing up in one building. While across the road there is the secret tunnel with the tiny Mail Train ride!! Great learning trip with info films on the tunnel walls. The cafe is here & a picnic garden.... All in all a truly worthwhile visit!

Loved this experience that is unique to London. A bit of a hidden treasure if you ask me. Great for young kids and plenty of history to read about for adults. The Mail Rail itself is a very fun experience. The ride is definitely not for those who do not like tight/cramped/dark spaces.

What a wonderful day at The Postal Museum. Plenty to see and do for all of the family. Very interesting and great value for money. Will definitely be back.

Went on tunnel walk today. Brilliant.

I first went when this place first opened up, years ago. Honestly, it's only got better. The little train ride is brilliant for kids and big kids. There's loads of information about the old railway and in the museum over the road, loads of postal stuff! Great all rounder for a day out, at £16 a pop. Bit on the expensive side but as a one off, it's worth it.

I was expecting only exhibition part of the museum but they also have a second one where you can take a train underground and learn more about how was post delivered! I didn't know how many stories delivering the post can have. It was amazing!

Lovely little museum. Me and my son (6 years) enjoyed the royal mail train ride. Lots of interactive fun things for kids. Recommended

My friend and l had a great time today at the Royal Mail's tunnel walk tour. We did the mail rail train tour in 2019 and enjoyed that too 😀 Such amazing facts to learn and things to see, deep down under the bustle of the city above. We also found out that its been used for filming, weddings, TV fund raising events and more! TRY THE ROYAL MAIL'S TRAIN AND TUNNEL TOURS! 😊

Coming from a family who has over 100 years of experience with Royal Mail/Post Office this was a super special visit. It was interesting, interactive and fun .. especially the train ride!! The only downside of the visit was the staff member at the café was extremely rude to us when we were ordering food even though we were very polite with her. Other than that it was worth visiting!!

Excellent museum and great train ride which used to be the mail train to Mount Pleasant. Very interesting visit showing post through the years, including through the war. I was a bit worried about the train as other reviews said it was daunting and cramped. It is small but I felt comfortable in it and had plenty of head room and leg room. I am 5ft 6. I took my niece and nephew aged 11 and 13 and they really enjoyed all the interactive activities in the museum. We grabbed a meal deal from Tesco on route and ate it in their outside picnic area as I felt prices for sandwiches were a little pricey but then again it is London so was expected hence the pack lunches.

We had so much fun visiting, we started our day with a trip on the rail mail, which was brilliant, it's a little bit of a squeeze but you sit in rows of two when you go on a short ride. A recording tells you some of the history as you go around. After we got off the train we had a look around the exhibition, which had lots of interactive activities for children (and grown ups) you can also dress up in various outfits. Our children (6 &8) had a play in the play area, which you have to book. It was fun, however my children appeared to be the oldest, but certainly fine for up to 8! We then looked around the museum, (which is on the other side of the road) it was very informative, again with lots of interactive activities for the children. Overall a great day out for families.

Great museum. We spent about 2 and half hours between both building and enjoyed the train ride. Kids loved playing at the sorted play area. The building across the road where the exhibition is, was running an art and crafts workshops which the kids loved. If you book online, don’t be late otherwise you might miss your slot.

The mail rail tour was absolutely awesome, even for our teenage kids and us. The train ride was educational and the museum was so much fun. The rotary phones were a HUGE hit with the kids.

Immensely exceeded my expectations. It’s a two-parter. First you’re directed to go on the “mail rail” which is incredible. You ride on the tracks of the now defunct underground mail transport system. It’s a whole experience and they project a video on the wall for you while you’re in the little train! So fun. The, you enter the museum which is really well done + has a lot of interactive exhibits. I went as a solo adult but it was just as fun for me as it was for the little kids. The gift shop is great and they of course sell exclusive stamps to mail letters and postcards back home. It is mailed with an exclusive postmark + you can pop it in the mailbox right on site. I had a blast!! If you love mail, trains, stationery, this is a great place for you.

Wanted to come here for a while now, and must say I wasn't disappointed. The museum isn't very large but gives a good history of the postal service, there isn't a huge collection of stamps to see though if that is what you are expecting. Their mail rail train ride is a treat and although isn't very long was an added bonus for train and stamp fans. The train is definitely a hit with kids, and there were plenty of kids here when I came and they were all loving it. They also have a play area for kids as well as other facilties, so is a family friendly venue. Recommend you book online especially for the train ride and the kids play area.

Gem of a museum, but a little expensive for what you get. I get that the ticket is valid for a year, but you could be in and out in less than an hour if you so chose to. Unfortunately the exhibition with the new stamps featuring King Charles III was shut off. But we enjoyed the train and became children using all the interactives.

The Postal Museum is a fascinating and informative place to learn about the history of the postal service. The museum is located in two sites, the Mail Rail site in Whitechapel and the Postal Museum site in St. Martin's Le Grand. The Mail Rail site is the most popular part of the museum, and for good reason. It's a unique opportunity to take a ride on a disused underground mail sorting railway. The train ride is short but informative, and it's a great way to see how mail was sorted and transported in the past. The Postal Museum site is also worth a visit. It's home to a variety of exhibits on the history of the postal service, from the earliest days of sending letters to the modern era of email. There are also interactive exhibits where you can learn about how stamps are made, how mail is sorted, and how the postal service works today. The Postal Museum is a great place to visit for people of all ages. It's educational and entertaining, and it's a great way to learn about a part of British history that's often overlooked.

Something different for a family day out or a trip yourself for a fun experience learning about how postal history. Bit of a difficult location to get to, requires some walking from bus/train/tube. A great experience on the train, interactive but claustrophobic! Wouldn't recommend if you have claustrophobia or heavily pregnant. It lasts around 15 minutes and it is a pretty cool way to learn the history of how mail travelled. Lots of interactive activities and a play area for the kids. Definitely recommend a trip 😊

A fun and interesting experience! From the day of the exclusive Royal mail to the present, it shows every aspect of posting, sorting and delivery. It even includes a bit of telecom, although minor. A lot of interactive and media-driven exhibits make this a great half-day experience.

This was a very lovely experience. The Rail Mail ride was very impressive; there's a great balance between the authentic, preserved railway and informative production bits. The latter ones are of high quality and very well implemented into the experience. The exhibition, which can be accessed after the ride, is also well crafted and both informative and entertaining. There are also plenty of interactive elements that would probably be interesting for children. The pricing is more than fair, in my opinion. As an extra, the bathrooms were spotless and tidy when I visited, far better than at most public places in this city I've been to so far. Overall, the experience exceeded my expectations, and I can warmly recommend it to everyone who's interested in this piece of history :)

A very good day out. I purchased just the tickets for the museum which although quite expensive they last a year so it is the ticket that can keep on giving. I should have also purchased the mail sort tickets and cannot comment on this but it is an added attraction which children seem to love. The restaurant is very small with a limited selection but there are many restaurants that cater for all tastes in the very close area.

We went over half term with my 5 year old, she was very excited to ride the Mail Rail , we had to queue for around 20-30 minutes. I felt a little claustrophobic inside the mail rail and there was a slight odour of fumes. We wanted to go to the Play Room and thought we could purchase tickets on the day however the cashier was not very helpful, by this time we were a little tired so ended up not going! I would recommend for children and history enthusiasts, it’s not very overwhelming like the bigger museums.