1/5 Lindsay C. 6 months ago on Google
What
can
I
say
except
do
not
stay
at
this
hotel!!!
The
rooms
do
not
look
like
the
website
looks.
This
is
truly
a
bait
and
switch
situation..
We’ve
had
nothing
but
problems
and
terrible
service
since
the
minute
we
got
here.
At
check-in
we
were
advised
that
we
were
welcome
to
go
to
the
bar
since
our
room
wasn’t
ready.
After
a
long
day
of
traveling,
we
were
delighted
to
go
to
the
bar
and
get
an
ice
cold
drink.
What
we
found
at
the
bar
was
a
number
of
people
seated
at
tables
with
no
drinks
of
any
kind,
including
water.
A
female
bartender
was
president
doing
some
kind
of
inventory.
We
asked
her,
“
are
you
serving
drinks?”
She
huffed
and
said,
“yes”.
She
then
proceeded
to
walk
back-and-forth
multiple
times
without
making
iContact,
knowing
we
wanted
to
drink.
She
literally
never
said
another
word
to
us.
We
obviously
ended
up,
leaving
and
going
somewhere
else
to
get
a
beverage
and
cool
down.
The
air
conditioner
in
the
guestroom
simply
doesn’t
work.
We
have
called
maintenance
and
the
front
desk
multiple
times
for
assistance.
We’ve
been
told
it’s
fixed
by
one
employee
and
an
honest
employee
advised
there
old
units,
it
won’t
go
any
lower
and
it
won’t
blow
any
harder
than
it
is
right
now.
We
are
miserable
and
nobody
at
this
hotel
seems
to
care
whatsoever
about
our
comfort
or
service
of
any
kind.
We
called
at
7:30
to
ask
about
room
service.
At
which
time
we
were
told
it
closes
early
on
Sunday.
I
asked
specifically
what
time
is
closed
on
Sunday
and
was
told…
Just
early.
I
asked
to
see
some
kind
of
documentation
as
to
what
time
it
was
open
and
was
told
we
don’t
have
any.
It
is
very
hard
for
me
to
write
this
kind
of
review
because
I
have
been
a
Hotelier
for
over
22
years.
However,
I
would
hate
for
another
couple
to
stay
here
the
last
night
of
their
European
vacation
only
to
have
it
runs
like
it
ruined
ours.
There’s
also
supposed
to
be
some
kind
of
exclusive
access
to
a
club
lounge,
which
is
stated
on
the
website.
When
I
asked
the
front
desk
agent
where
the
lounge
was,
he
had
absolutely
no
idea
what
I
was
talking
about.
He
said
I
could
go
to
the
bar.
Now
seven
or
eight
hours
later
I
think
it’s
important
to
note
they’re
still
not
a
bartender
in
there.
🤦🏼‍♀️
Do
yourself
a
favor
and
stay
somewhere
else.
I
wish
we
had.
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