1/5 ld p. 1 year ago on Google
I
would
rate
this
hotel
a
zero
if
I
could.
I
have
stayed
in
hotels
ranging
from
the
Premier
Inn
to
the
Corinthia
and
this
is
the
worst
hotel
I
have
ever
stayed
in.
Check-in
experience
was
rushed,
details
are
provided
in
a
letter
which
by
talking
to
other
guests
no
one
takes
the
time
to
read
beyond
the
first
few
lines.
What
they
call
the
mini
bar
is
just
an
empty
fridge,
ours
wasn't
working
so
another
fridge
was
brought
up,
it
is
clear
to
me
the
rooms
are
not
inspected
before
guest
arrive
as
the
terrible
couch
bed
was
also
broken
and
this
was
also
not
noticed.
Breakfast
was
poorly
managed,
tables
were
not
being
cleaned
so
queues
were
just
building
up.
My
family
all
got
ill
after
breakfast,
culminating
in
my
daughter
throwing
up
in
the
room
that
night,
and
I
am
now
off
work
with
a
bout
of
gastroenteritis
(reception
said
they
need
to
investigate
this
with
the
kitchen
staff).
The
breakfast
itself
was
a
poor
offering,
the
premier
inn
breakfast
is
head
and
shoulders
above
it.
Definitely
not
worth
£21.
The
pool
which
was
the
main
reason
for
me
choosing
this
hotel,
apart
from
the
location,
was
cold
so
it
was
not
enjoyable
and
the
surroundings
were
not
clean.
The
last
straw
for
me
was
the
children's
movie
night
the
hotel
put
on
which
I
thought
was
good,
we
were
told
by
the
manager
we
could
leave
the
children
there
and
have
a
drink,
went
to
check
on
my
children
halfway
through
and
they
had
been
left
completely
unattended,
anything
could
have
happened
to
them
or
someone
walked
off
with
them.
I
work
in
Customer
Experience;
honestly,
this
is
the
worst
I
have
ever
experienced.
The
hotel
has
the
potential
to
be
good,
but
it
is
beyond
poor
currently.
Absolute
waste
of
my
money
and
ruined
what
was
otherwise
a
great
weekend
in
London.