This is the worst hostel I think I've ever stayed in. It's gross and there were pubes all over the beds and quilts. It smelled pretty bad. There are only a few toilets and showers and there was a bit of a dodgy vibe about the place that made it feel a bit sinister and unsafe. Don't go here. It's cheap but just pay a bit more and go somewhere else.

It's a little harder to find, a small sign reception in the basement...

I tried to check my cousin in and they refused her, based on her not having ID. I made the booking and provided my passport. I finally accepted that I couldn't book her in and asked for my money back as they couldn't provide the service that I had paid for, and they refused! Bad enough that my cousin had nowhere to stay and just wanted somewhere to sleep for the night and have a shower, as she had recently been made homeless, but then to turn her away and refuse to refund me is disgusting. The man on the front desk -I have never experienced such a rude and heartless person in my life. Thieves. Just looking through the reviews as well, my cousin had a lucky escape as the hostel sounds disgusting. Please pay a bit more for a better accommodation and customer service and AVOID this place at all costs.

We turned up at 5am to check in and were refused entry without reason

I stayed in for 3 months in the place, there are 3 receptionists, 2 French, a Greek and a housekeeper, one of them is very cordial and kind, the other one which is also French but very rude and bossy, enjoys shouting and talking down to customers, yesterday he told me off in front of other customers because of a couple things that were going on, instead of speaking with me privately, and since is not the first time that is happening because there were also other clients complaining about the same receptionist. Today i had a conversation with the manager and explained the situation and he was laughing and making fun out of the situation, the place has a good point, because it´s quiet and it´s well located in the area with the central line and the circle line, the bad points are: the bathrooms are faulty, the kitchen is too small, there is no place to sit and hangout because it´s totally forbidden to bring visitors, and there is an extra need of being careful because there were reports of people being stolen inside the hostel, mainly from mobile phones, headphones, digital cameras, laptops which not including shampoos, beauty products and other small things, and once you complain, the reception says that there is nothing that they can do about it, because it´s a "hostel" and people come and go all the time, and "they have no control over it" To conclude, i would not recommend this place for anyone mainly due to the reception front desk and also due to the facilities inside the property which are faulty and poor.

Very strange hostel, seems as though some people live there full time. The cleaner is extremely rude. Bathrooms not very clean. Common room and kitchen are so tiny you can hardly move. WiFi doesn't extend past the ground floor. I give two stars because the bed is comfy and the location is good. Some staff are friendly but most are rude and very unwelcoming.

Cheaper place to stay in London Near to Kensington Garden and tourist areas. With Heating all day. Confortable beds. It's a shared room. There are almost 7 people per room. With a living room and small kitchen to prepare your meal. The bathroom also is to share. WIFI and very nice receptionist to help with everything.

A place 1 star, very cheap , good location.

We were 6 friends and we have stayed here for 1 night because it was not expensive. The beds are not confortable, a man entered in our room during the night, that was a weird experience. However the woman of reception is a very kind person, you don't have to hesitate if you have any questions. To conclude, i think it's a place for you if you are not a very picky person.

No disrespect :-)

Very nice, staff friendly taking all safety measures seriously so you stay can be remembered as best. Nice clean rooms and reasonable price. Good for short stay. Highly recommended

Very friendly clean well organised place to stay lovely area , people, would highly recommend, thanks for a wonderful staff on my London holiday A*******

It's rare to see a authentic and satisfying grafity filled hostel. Rooms are moderate and pleasant staff..

It's not worth it. I know it sounds like a deal until you actually get there. The guy who works there gives of a vibe like he genuinely hates you. Every time someone walks up a floor to get to a bathroom (unisex toilets and showers, not as fun as it sounds!) And flushes or uses any water it rushes through he exposed piping so loud it sounds like 200 rats shreaking and scampering. All night. A vagrant Frenchman with horrible hygiene lived full time in the room I was in. Imagine 2 jail cells together, now add 6 bunk beds. That's right 11 beds full of the world's lower class. No closets, sink, window! I had to sleep on my luggage. There's no space to put anything. People come and go, just name a time and it's lights on "sorry! Hey can someone turn this out when I leave?" (The single light is deep into the room and its a maze of beds.) Unisex showers might be a neat idea, but toilets in practice are NOT! Trust me, your bowel movement will be CLEARLY heard by everyone even on lower floors. Please don't go here. The desk agent, under no authority tried to get me to "surrender" my passport. He was gonna get it copied and sell it. Yes I'm not a native but I'm not biased. You'd feel the same, this guy tried to forcefully take it from me and pushed me! I'm glad my friend was there he checked that guy without any violence. Just some...loud commanding statements. He gave me my passport back as he had yanked it away, but told us we were "kicked out" for not letting him "file my passport" No refund. I paid for 10 days and stayed 2 days one night. So yeah did I save money? Ha, then after literally going door to door and approaching midnight, there was just "no room at the inn" anywhere. So we paid a regular guy the first car we saw to take us to the airport to spend the night. Not kidding the chairs there were Queen pillow tops compared to Central Hostel bunks. This is half of the zoo that is Central. Let's me just say the smell of the place and the people was..less than pleasant. I guess you get used to strange travelers breathing on you and coughing on you. That's what one "roommates told me. He didn't have to talk so loud I mean we we're maybe 65cm apart. I'll put my real name And reputation on all this being true. I can only hope it got better, but I don't see it. Ok one more and that's it...picture a big house built around or just after ww2. Big 3 story thing. Now imagine a cat lady lived there and didn't clean. Ok. Then she dies, they find her a week on, and the relatives think...this place could be a hostel! That's exactly what it smelled like. Foulness is embedded inside. Dang. I'm usually nice man who loves to laugh but poorly run places like that just get me mad. Please the least I can do is help your trip to be better. DONT STAY HERE PLEASE!!! Oh unless you'd like to apply as a housekeeper. The downside....you'll be the only one! Stay safe!

Not recommended! When we arrived the first thing we noticed was the disgusting smell. The woman at the reception told us we must not be surprised if there is any dust in our room as it was not booked the days before. There was hair in the fridge as well as a bottle of orange juice from the guests before. In addition, we discovered rat poison under the sink. There was only 4 showers, one of them had only ice cold water. You cannot lock them and women and men have to share this room. Mattresses are not compfy, duvet covers had holes. Staff made an unmotivated impression and once asked for luggage storage, it seemed to be a lot effort to her. Last but not least, you have to pay additional £ 1.50 per suitcase, if you want to store your luggage. Anyway, if you wish a restless night, a sore back and do not have any high expectations, please feel free to book. Otherwise, do not. Pictures shown on website do not represent the current state of the hostel.

You would be better off staying in the park across the street. One upside is that the bed bugs were free. Every single toilet was blocked, when I told the reception, they tried to give me a plunger. I was actually jealous of the homeless man down the street. Their strict no refund policy obliviously keeps them in business. Do yourself a favour and get arrested because you would get a better sleep in a cell. Unless you like cold showers, rats, broken windows and blood stained pillow cases, do not stay here.

nice and moderate the bed was very comfy i believe it is the best bed i have slept in among all the hostels i have visited in london but the hotel needs a serious refurbishment and upgrading to meet its standards i hope you get there soonest

The place is dirty, staff rude, not professional. Not comfortable, doesn't worth it. There are better places for better prices, I change to St.Christopher's and it is "other world", and cheaper.

DO NOT STAY HERE, it’s a health hazard & should be shut down. I am reporting it to ‘higher authority’ for investigation. If I could give a zero rating I would! 5 shared showers. Only 4 work (no brackets for shower hose though), and only 2 of them have hot water. People actually argue over the shower. I was there 3 nights and on 2 nights I heard arguments in the corridor over the length of time someone was in the shower because only 2 are warm and there’s too many people per working shower. There’s only a few toilets. 2 on the first level (shared) and 2 on the second level (male & female). The two on the first level don’t flush. The sewerage backs up and fills the toilet. They have a plunger next to the toilets instead of fixing the problem. The female toilet upstairs doesn’t close properly and the door handle comes off which means you can get locked inside. Mould EVERYWHERE, I’ve got plenty of photos to prove it. Absolutely filthy, only reason I stayed was because I prepaid and there’s a no refund policy (wonder why)! Mattresses are well past needing to be replaced. Springs sticking out and very uncomfortable. The bed don’t have lats, they have old springs which have been replaced by board. The old springs haven’t been removed and are hanging down. I was on the bottom bunk and kept ripping my hair on the springs hanging down from the top bunk. There’s no railings around the top bunks so it’s very easy to fall off. Also no ladders to top bunks so it is extremely difficult to fall out of bed. Rat poison under beds. Dropped my pillow off bed and found it paying on rat poison. Smells like damp foist everywhere. No atmosphere. Hardly any backpackers there. The only communal area is the first room you walk through when you enter the property. There is a table with a couple of chairs, permanently occupied by the same people on laptops. The “reception” desk is in the same room and is facing the chairs so you feel like you are being watched. Mostly immigrants living permanently in shared rooms, who are very aggressive towards backpackers. Also have an excessive amount of stuff under everyone else’s beds and are very fussy and angry about you coming anywhere near touching their stuff. Staff are very rude. I had to give my licence for a key deposit because I didn’t have any cash on me. When I checked out I was given someone else’s driving licence. I am a woman and the licence belonged to a man, which means they don’t even check ID properly and they don’t look after it properly. Feels very unsafe for visitors. I actually locked my suitcase to my bed with a bike lock. The kitchen is a poor excuse for a kitchen. It is just a sink & microwave. DO NOT GET FOOLED BY THE AWESOME PAINT JOB. This looks like a once thriving place which is now run down and in bed management. Very disappointed.

Travelled all the way from Newcastle for a music festival got there the hotel isn’t as it says it is on the advertisement. DO NOT STAY HERE! Graffiti all over the walls as if anti social behaviour has been going on. Men staying in the rooms so you have to share with people. I paid £80 went to have a look at my room which had graffiti all over, there was men who sleep in there. In my eyes this is a hostel! I wouldn’t even call it a hostel. Absolutely disgusting. Spider webs everywhere. I’m 10 weeks pregnant I’ve never been so scared in my life I was actually shaking that’s how terrified and scared I felt! This hotel needs shut down. And I will be taking this further.