1/5 Laura S. 1 year ago on Google
To
those
of
you
who
don’t
want
to
read
the
whole
review,
the
moral
of
my
story
is
that
you
should
avoid
this
place
like
the
plague.
Chapter
couldn’t
care
less
about
student
wellbeing
and
customer
service,
all
they
care
about
is
money
money
money.
The
facilities
are
incredibly
limited
and
worn
down,
they
put
no
effort
into
their
social
events,
and
you
could
find
nicer
and
quieter
rooms
at
the
nearest
psychiatric
hospital.
Save
your
money
and
sanity
and
pick
another
student
accommodation
instead
or
share
a
flat
with
your
friends.
Firstly,
the
management
at
Chapter
are
some
of
the
most
cowardly
and
insensitive
people
I
have
met.
My
laptop
was
stolen
at
reception
nearly
7
months
ago
while
I
was
away
on
holiday.
Approximately
three
weeks
after
the
incident
occurred
I
ask
the
manager
to
check
the
cctv
footage,
she
waited
over
a
week
to
finally
check
and
then
told
me
that
the
cctv
couldn’t
retrieve
footage
over
a
month
old.
How
convenient.
I
then
started
the
gruelling
six
month
process,
which
is
still
ongoing,
of
asking
the
Chapter
team
to
look
into
the
situation
and
find
the
person
who
stole
my
laptop.
They
continuously
ignored
my
emails
and
my
calls,
and
still
are,
and
would
feed
me
lies
and
false
hopes
when
I
asked
about
it
in
person.
7
months
later
and
nothing
has
come
of
the
“investigation”,
I
am
still
without
a
laptop
and
the
funds
to
replace
them.
Secondly,
the
noise
levels
in
your
room
are
unbearable.
Of
the
9
months
I
lived
there,
the
only
days
I
could
sleep
peacefully
were
when
the
construction
stopped
on
Sundays
and
thats
if
I
was
lucky
enough
to
not
have
drunk
people
yelling
outside
my
window.
I
emailed
the
team
about
this
and
they
said
that
the
noise
would
tone
down
in
two
weeks,
which
surprise
suprise
it
didnt,
and
they
wouldn’t
allow
me
to
move
rooms.
I
eventually
had
to
leave
to
live
with
a
friend
because
I
couldn’t
handle
the
noise
and
lack
of
sleep.
And
yes,
9
months
later
the
construction
noise
is
still
ongoing
so
unless
you
want
to
wake
up
feeling
like
you’re
in
the
front
line
trenches
of
WW1,
avoid
staying
here.
Lastly,
I
can’t
emphasise
enough
how
much
of
a
rip
off
this
place
is
for
the
horrible
facilities
it
offers.
First
of
all,
they
claim
to
have
all
these
social
events
but
they
will
always
cancel
or
“reschedule”
them
last
minute
because
they’re
understaffed.
The
only
events
you’ll
be
getting
here
is
a
plastic
fold
out
table
with
tea
and
cookies
once
every
other
month.
Secondly,
the
rooms
resemble
more
of
a
highway
motel
than
a
student
accommodation
that
charges
360
pounds
and
over
per
week.
The
shower
was
filled
with
mold
when
we
arrived,
we
had
to
clean
it
with
bleach
ourselves,
and
the
beds
gave
me
back
pains
they
were
so
incredibly
small,
thin,
and
springy.
My
friend
stayed
over
and
got
a
literal
bruise
from
the
protruding
springs.
And
to
the
Chapter
member
that’s
going
to
reply
to
this
review,
don’t
even
bother.
Nothing
you
say
can
cover
up
how
badly
managed
this
place
is
and
the
other
reviews
vouch
for
it,
and
no
I
will
not
send
you
my
feedback
via
email
because
you
just
won’t
reply!!
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