Featured Reviews


Frequently mentioned in reviews: room (69) hotel (47) staff (39) rooms (35) great (32) stay (29) clean (29) location (25) good (23) breakfast (20)
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  • 4/5 Stuart D. 8 months ago on Google
    This was a new concept for myself and just about worked. As hotel prices in London this summer (2023) are extortionate, I struggled to find anything for less than £150 a night and therefore found myself here. The concept is based around doing the “basics” extremely well but in a compact and high tech environment. You are encouraged to use self check-in but staff are available if needed. The room was extremely small but the space was used very intelligently. A lot of thought has gone into the design, with clever lighting, multipurpose furniture and a digital display next to your bed to operate everything. Your bed is deliberately half-made with the duvet neatly tied in a bundle (I’m sure staff arranging it like this takes just as long as them laying it out on the bed). The showers is a ‘rainfall’ type and the temperature was very good. There is no space in the room to lay out a large suitcase but there is storage space under the bed. The location is excellent and just a short walk from King’s Cross. There is a Italian restaurant next door but the hotel also has a good selection of food and drink in its bar as well. Overall, I was sold by the idea but prices certainly need to be cheaper in future (this is a London wide problem).
    5 people found this review helpful 👍

  • 5/5 Alyssa O. 7 months ago on Google
    My husband and I were looking for a simple hotel close to Kings Cross and actually switched to the Hub after reading some bad reviews at our booked hotel. We were blown away by the Hub's cleanliness, fantastic location, friendly staff, no fuss setup, comfortable room and amazing breakfast... and it all was cheaper than our original reservation! We had the best time with a few specific call outs: - The shower was amazing. Exactly what we needed after long flights. - Our own room air conditioning was much needed (got up to high 70s) as well. The preloaded movies was a nice touch. It was so quiet (like are we the only ones on this floor quiet). - The aesthetics/decorations were thoughtful around the hotel and made the place feel like home. - Breakfast was a huge bargain as well.
    5 people found this review helpful 👍

  • 5/5 Alice H. 1 year ago on Google
    I have stayed at this hotel a couple of times. I have always had a pleasant experience, but my most recent experience has been so fantastic I really wanted to share how lovely it has been. Upon arrival I got chatting to a staff member (Rita) about our stay and mentioned it was my friend's (the other guest) birthday. She pulled me aside and asked for my room number and told me she would do something special. When we came back from an evening at the theatre we found that Rita had placed confetti, birthday banners, chocolates, prosecco and balloons in our room. When we went down to thank her she took the time to chat to us and made sure we had everything we needed. When we mentioned we were staying a few nights she asked if we had booked breakfast for the morning. When we said we hadn't she sorted it so we had a complimentary breakfast for the next day. She made us feel so welcome and homely, it really made me emotional. With all that is going on in the world at the moment, it restored my faith in humanity to have someone do such a selfless act just out of the kindness of their heart. I will never stay at another hotel in London again. This hotel is superior by far. Thank you so much Rita and the team for making our stay so enjoyable.
    4 people found this review helpful 👍

  • 5/5 It’s I. 1 year ago on Google
    When we arrived to check in we was greeted by a lady called Rita , she had the warmest smile and from the moment she spoke made us feel truly welcomed , she showed a genuine interest in what we was in London for and said she would put something nice in Our room for our return , thinking no more if this we went out for the evening and upon our arrival back in the room there was a lovely tray with some treats as she had promised but more than that she had addressed a handwritten note personally to us. Rita is a credit to this hotel we would come back in a heartbeat because of her service alone. The room is lovely , clean bright and a comfy bed, the location is perfect too right next to the stations. Definitely recommend mostly thanks to the wonderful Rita!
    4 people found this review helpful 👍

  • 4/5 Howard G. 2 years ago on Google
    I love Premier Inn's hubs. They are smart, well designed and very comfortable for a short stay. This one is no exception. One of the key advantages is that they are all the same. You know exactly what you will be getting. Breakfast is a reasonable choice but well cooked and tasty. Having said all this, room 5022 had a serious issue with the overhead shower leaking and spraying water over the top of the screen all over the room. Everything was soaked. I did report it so if you get allocated this room make sure you ask them if they have sorted out before you accept the room!
    3 people found this review helpful 👍

  • 4/5 Shaz K. 1 year ago on Google
    Booked the standard room for one night. Room was new and clean. Bed was huge and comfortable. Spacious enough for one person. Might need a bigger room if more than one person. Love the use of space. You can store your luggage in a space underneath your bed. The electronic touch screen to control lighting and temperature is very cool. The lady when i checked in at the reception was super friendly and enthusiastic. Was allowed to check in early which was nice. Complimentary self serving coffee and tea as there is no kettle in the room. Didn't use the hotel bar but asked a question about filling up hot water bottle and got a rather abrupt answer from a young man working at the bar. Overall would use this hotel again.
    3 people found this review helpful 👍

  • 4/5 Mike B. 1 month ago on Google • 378 reviews New
    Perfect place near both Kings Cross and Euston national rail stations, servicing East and West coast lines respectively. These are modern and comfortable rooms designed with people in mind - digital controls for A/C and lighting near both sides of the bed, with handy plug sockets. Good in-room digital entertainment too, with a smart TV that can connect to media devices. Free tea and coffee 24hrs a day, and only £7 for the breakfast. Astonishing in London. My one gripe is that we checked into the room where the heating had been on so it was very warm, and so we set the A/C on cool, put on 'Do Not Disturb', and left for a bit. When we got back, someone had been in the room, reset the A/C, turned off a plug socket, and cancelled the 'Do Not Disturb'. Not great.

  • 4/5 Andrew S. 3 months ago on Google • 334 reviews New
    This is in a convenient location next to the station. Can’t hear any noise from trains or traffic. The rooms are fine. We upgraded this time to a larger room - this was fantastic- really luxurious. Staff were helpful and friendly.

  • 4/5 whealton23 1 month ago on Google • 162 reviews New
    You can’t beat this location. A quick and easy walk to Kings Cross Station and lots of restaurants. The rooms are very small. Literally a bed and chair and just enough space for one person to walk by. But the price and location were great and we only slept here so it worked. Breakfast is not included, but includes hot and cold food for £7. Free coffee and tea any time. They do not clean the rooms daily…even if you have your do Not disturb light off. You have to request it. We requested cleaning two days and no one came so that was a big negative.
    1 person found this review helpful 👍

  • 5/5 Amber R. 3 months ago on Google • 9 reviews New
    Can't put into words how thankful I am that my partner and I chose this hotel for our London stay! Yes, the rooms are smaller than usual rooms but it was great coming back after a long day to a extremely clean, good smelling, and comfortable hotel. We felt safe here, even walking to it at night, and it's right next to the station so the convenience, price, and kindness of the employees at the front desk is really hard to beat. The bed was super comfy, but I have to note that the movies on the TV were extremely laggy and we were unable to watch any of them so we watched movies on my iPad. The shower pressure is excellent but doesn't get hot-hot. Thankful for the early check-in as well, so we didn't have to lug our heavy backpacks around all day... and it was an understanding price for early check-in. If we take another trip to London, we won't even be looking at other hotels. Thank you for caring about the upkeep and condition of your hotel.
    2 people found this review helpful 👍

  • 5/5 James A. 7 months ago on Google
    Excellent hotel located in a perfect place to access Kings Cross station. The room was comfortable and we chose a king. The place was very clean and the staff friendly and helpful. The lounge made for a great place to socialize and have a reasonably priced drink. We did not partake in any of the food but it looked great. Buffet breakfast is priced right too. I would not hesitate to use Hub by premier in the future.
    2 people found this review helpful 👍

  • 5/5 Clare R. 1 year ago on Google
    Fantastic hotel, staff and value for money. My husband and I stayed here and will definitely be going back. First time staying in a 'Hub' and we were very impressed. Very comfortable bed, well appointed room and spotlessly clean. The breakfast was amazing in the 'lounge' which was very trendy and well designed. As an added touch the staff delivered balloons, treats and champagne to our room as it was our wedding anniversary. They did this without us asking, they happened to hear us talking and took the initiative. What a great set of staff to do that! Highly recommended.
    2 people found this review helpful 👍

  • 5/5 Truth 1 year ago on Google
    Great hotel for cheapish visits to London where you just need a clean place to lay your head. This location is a bit off the beaten path and a little harder to find than I'd hope, but it's still a great little place. Once inside the tiny lobby, there are self-serve computers for check-in, where you confirm your info and receive and program your keycards, although there seems to always be a person on staff behind a small desk for personalized assistance. There are several floors and two lifts. Two of the floors are below ground - only some have a window into a small, vertical courtyard. Rooms are very small, but that's typical for mid to cheap London hotels. They were, however, modern, clean, and smartly functional given their size - a coat rack, a place for shoes, and a pull-out drawer under the bed that could fit a suitcase. Water pressure was also good and water hot, although it leaves the tiny room humid for a bit. Several light level options. TV. Air conditioner did well in the summer heat (29C/84F). No mini fridge, so cram down any potential leftovers! There are several cafes nearby for breakfast through dinner, including an attached restaurant that has £7 buffet breakfast as well as drinks and food for later in the day. Nearer the train station, there are several more options for coffee, a morning market, and a huge number of restaurants and pubs. It felt totally safe at night. Traffic is light on the hotel's street, but regular foot traffic. And it's a few minute walk to Kings Cross Station, so while you may not be within walking distance of the big name attractions, you're an easy (and cheap) subway/tube ride to anything you could desire in the city, plus the airport or a train to Edinburgh, etc. Simply a great option if you just need a place to hang your hat at night. A bit problematic if you don't have a window and are claustrophobic!
    2 people found this review helpful 👍

  • 4/5 Lauren M. 2 years ago on Google
    Really enjoyed this hotel! The rooms are very small, more like a studio feel than a traditional hotel room but they are very modern and the room was spotless. Bed was really comfy as well and room had a good sized TV. Easy check in and a less than a 10 minute walk from Kings Cross Station. This was perfect for us as we didn't spend much time in the hotel room anyway. Would definitely stay again as I felt it was really good value for money.
    2 people found this review helpful 👍

  • 5/5 Andrew R. 5 months ago on Google
    By no means is it a luxury accommodation but it doesn't claim to be nor does it charge like one either. The room was super neat and clean, the staff at both check-in and the bar were very friendly and helpful. The hotel is located within easy walking distance of Kings Cross station and at Pancras station (even with luggage it was easy to get too!) If you a looking for accommodation close to the stations and want something clean and modern this place is perfect. Would happily stay again.
    2 people found this review helpful 👍

  • 5/5 jessica m. 2 months ago on Google • 3 reviews New
    The service at check in was amazing. Rita, the lovely lady who checked us in, went above and beyond making sure that we felt welcome. She even gave us a little welcome gift of prosecco, chocolate and a bag Haribo with a hand written note. She always has a smile on her face and will always engage in a conversation with us. Rooms are clean and the location is great as it's close to kings cross but tucked away to the side so you can't hear the noise of the city. This has honestly been one of the best hotels that I've stayed in and the customer service is 5 stars. Thank you Rita and the premier inn staff for making this trip special.
    2 people found this review helpful 👍

  • 4/5 Shawanda W. 3 months ago on Google • 105 reviews New
    The hotel has self-check-in kiosks, which were easy to use with multiple languages, so that was great as we checked in quickly without a problem. The king-size room is small but has efficient ways to store items. I wouldn't suggest it if you travel heavily with more than two bags each. The bed is soft, and it is very modern with the technology in the headboards, which I always love. I only gave four stars for the size and, honestly, the ability to only go to 18°C/64°F in the room, and it not working properly. I get 🔥 🥵 at night, and with the room being so small and two adults giving off heat, the room was hot most of the night, and the air wasn't kicking in. They only have comforters, so there is no sheet option to remain covered but not hot. So, I slept without any type of coverage, which I hate, but I would rather have the air than sweat like I'm in a sauna.
    1 person found this review helpful 👍

  • 4/5 Mish K. 2 months ago on Google • 192 reviews New
    Check in was a bit disappointing, staff was unfriendly and dismissive. Room was clean and functional, comfy bed, good shower. No drinks making facilities - you have to go to the bar for free hot drinks. Breakfast was varied but hot food not hot. Good price though. Worth staying as good location and a good nights sleep.

  • 5/5 Natrom 3 months ago on Google • 37 reviews New
    Very convenient, comfortable and clean. Superb location to explore London. A lot of food places within walking distance. Handy cafe bar downstairs. Free hot drinks for hotel guests. Great quality beds, bed linen and towels. Perfect shower with shower gel provided. The hub beats some traditional 4 star hotels in quality, service and comfort. Rooms are small but have everything you need. Will definitely stay again and try out other hubs in London. Stayed on third floor, but all rooms are similar. 2 rooms, the larger and standard - for three adults. Would be great to have an email to contact for bookings with special requests like early arrival, floor level, etc. Found it impossible to get in touch with anyone prior to arrival, central helpline open business hours only. But we were sorted on arrival and really enjoyed it.
    1 person found this review helpful 👍

  • 5/5 Kim T. 1 month ago on Google • 185 reviews New
    Cheap 'n cheerful. Comfortable beds, and you know what to expect - always consistent. Staff are helpful and friendly. Great location for accessing the Eurostar early. You can upgrade to a larger room for a small price as well as checking in from 11am for £10.

  • 5/5 Deb G. 1 year ago on Google
    Perfect location for us, we lucked out and had an end of corridor room so perfectly quiet. For what we needed, it fitted the bill perfectly. Breakfast for £7 gave plentiful choice, meat perhaps not the highest quality but great value for money. Dining area was full but found seating in time. Lovely touch from the lady that checked us in with g and t and chocs left in the room too
    1 person found this review helpful 👍

  • 5/5 Liz H. 1 year ago on Google
    Staff amazing. Clean and super comfortable rooms. The standard room was plenty for two adults stay. Well designed easy to use rooms. Location the best. Easy access to all public transport. Great walk along the canal to Camden lock well worth it. This hotel exceeded my expectations. Only downer. The touch screen reception system was not working so long queues at check-in. The phone charges on the restaurant tables all broken.
    1 person found this review helpful 👍

  • 5/5 Tim C. 1 year ago on Google
    The best budget hotel We have ever stayed in. We booked the larger room with its own bathroom- be aware some rooms have shared bathrooms. Friendly smiling helpful staff at reception. Free luggage drop before 3.00 check in. Smart clean, quiet (triple glazed) room. Only criticism would be air con does not go below 18deg, too warm for us.
    1 person found this review helpful 👍

  • 5/5 Martins D. 2 years ago on Google
    Where do i begin... The room was spectacular, size was perfect for a tourist as all you want from a hotel is a great shower and a HUGE bed, which both were there. Check in was super easy as well as check out... Breakfast was wonderful, typical English breakfast but what more do you need to load up on your day! The bar was quite reasonably priced and the staff were incredible! 100% will book a stay again for when im back in London around Kings Cross area! Very public transport friendly with a few stops just outside and Kings cross metro/train station about 2 min walk. Best hotel in London for me at this stage!
    1 person found this review helpful 👍

  • 5/5 Bernard J. 9 months ago on Google
    Don't forget to use HotelTully.ᴄᴏm when booking any room. This website will compare hundreds of booking websites and typically will have prices much cheaper compared to others! Thank me later on! This place is the best rated in this area. I have been coming here for a long time. If you stay for a few nights you for sure won't be let down. Very modern and clean but small rooms. Bed against one wall at the side and bottom. Coat hangers on the wall for clothes. One chair. TV on wall mounted.
    1 person found this review helpful 👍

  • 1/5 Daniel S. 1 year ago on Google
    ‘Disabled accessible’ room absolutely tiny. Seriously, has anyone with any actual knowledge or understanding of disability and electric wheelchairs been involved in this design? We are regular travellers. This was grim. Bar closed because ‘only two staff on’. No food available as ‘only two staff on’. As a life- long trade Union member I am always on the side of the workers but give me strength. With a disabled guest you can’t just ‘ pop out and get a take away’. Hugely disappointing. The hotel staff deserve better. Beware people. Never again.
    1 person found this review helpful 👍

  • 5/5 K S. 1 year ago on Google
    We were looked after by the wonderful Rita who after finding out we were celebrating our anniversary put some treats in our room including a hand written card.. We were blown away by the interest shown to us. The rooms are clean and beds are comfy, the downstairs bar offers a chilled atmosphere, Rita is one of kind and amazing! Will definitely be coming back.
    1 person found this review helpful 👍

  • 5/5 Kate D. 1 year ago on Google
    Very handy location and a brilliant refurbishment of the building into a smart, modern hotel. The rooms are cleverly designed to maximise the use of the storage and with touch panel controls for heat/cool, lights, housekeeping state etc. Cleverly, there's a large drawer and shelves under the bed for your clothes and other bits. Also a tiny rail on the wall for one or two hanging things. Even the waste bin is tucked away in a cupboard in the bathroom. With no tea, coffee or fridge in the rooms (which really helps to save space), the 24 hour complimentary tea and coffee can be found in the bar. The bar itself is really nicely designed and decorated - super inviting to spend hours in there noodling on a laptop, or having a few quiet drinks. I really wouldn't bother with the food though. With a few nice eateries literally next door, there's no real need.
    1 person found this review helpful 👍

  • 4/5 Anthony M. 2 years ago on Google
    Great hotel, had a quiet room. In the room the TV and bathroom are good. The lounge/bar area is great. Location is amazing next to the station down a quiet road. Plenty of eateries about the area. Staff 10/10 everyone welcoming and friendly. Only reason it's 4/5 is because of the bedding. I always strip the bed before leaving, and the quilt was stained so badly it was pretty gross. The carpet was also a bit dirty. Deep clean the rooms and change the bedding more often and it's a 5/5. Can't comment on breakfast but from what I saw it was plentiful. Oh and the free tea and coffee downstairs was great!
    1 person found this review helpful 👍

  • 5/5 Karen W. O. 1 year ago on Google
    Remember to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking your hotel. They compare thousands of booking websites and usually will have rates much cheaper than others! Thank me later! This resort is the best rated in this area. I have been staying here for a long time. If you stay for a few days you definitely won't be let down. Perfect location for us, we lucked out and had an end of corridor room so perfectly quiet. For what we needed, it fitted the bill perfectly. Breakfast for £7 gave plentiful choice, meat perhaps not the highest quality but great value for money. Dining area was full but found seating in time.
    1 person found this review helpful 👍

  • 3/5 Paul A. 1 year ago on Google
    Great location and rooms were very modern and clean. The staff were exceptionally friendly. The reason I only gave three stars was because, the batteries in the TV remote were flat, the two rooms I booked only had one towel, the check in booths did not work and there was a long queue to check in (shame the booths did not work). I would also like to say a special thanks to the night porter who was super friendly and helpful, he made our stay all the more pleasant.
    1 person found this review helpful 👍

  • 5/5 Derek T. 3 months ago on Google • 106 reviews New
    Small but adequate room for an overnight stay. Very clean and the electronic control panel for lights, Aircon, do not disturb etc was simple and effective. Breakfast is cheaper than the usual premier inn offering and has less options. E.g. only scrambled eggs not fried or poached. It was still good value for money. Staff were friendly and helpful. We will use again.

  • 5/5 C J. 2 months ago on Google • 97 reviews New
    The room is, as expected, compact but workable. The bed is as good as a standard premiere inn and digital controls are used for the lights and heating as well as the do not disturb sign. The shower is powerful and has an adjustable head. Although no tea and coffee facilities are provided in the room you do have unlimited 24/7 use of the costa coffee machine in the lounge first free. You have plenty of USB and UK plug points as well as an EU plug socket. Breakfast is great value, £7 on our visit and that included continental and cooked, sausage, bacon, beans and scrambled egg. The lounge does get busy and can be difficult to find a table. The bar is well stocked. The hotels very clean and relatively easy to navigate. It has 3 lifts that service all floors, 6 upper and 2 basement. Also provided is a machine to purchase any items you may have forgot to bring like mobile charge cable, toothbrush and past and razor etc. You can drop off your luggage prior to check in at 3pm but if rooms are available for a small charge (£10 at time of travel) you can get a room early. The staff are excellent and helpful. All together it is a great option for a stay in the capital with access to the city via the underground and bus.

  • 5/5 Suzie M. 3 months ago on Google • 63 reviews New
    Very friendly staff. Clean throughout and well designed rooms. The breakfast smelled wonderful but we had to leave before it was served. Free tea and coffee was very welcome though.

  • 5/5 Nina J. 4 months ago on Google • 25 reviews
    Extremely convenient for Kings Cross & St Pancras stations. Rooms were compact (smaller than normal Premier Inn) but really well equipped and modern. Liked the walk in shower rather than shower over bath, and the lighting controls in the headboard. Only downside for me was no hash browns on the breakfast buffet! 😂

  • 4/5 Rina p. 2 months ago on Google • 16 reviews New
    - very clean - really cool bar but they don't - - keep any shot glasses - some staff lovely and efficient but some staff really slow (and look like they don't want to be there) and can tell as the service is super slow. - the cleaning staff / house keeping staff are wonder and polite. - 2 years ago, there was a false fire alarm and was no compensation or acknowledgement / apology - 3 years ago without my permission I found 2x workers in the room in the day time doing some maintenance work. The bed was upside down and my stuff was moved aside. I had complained but had no response. - you only get 1x complimentary water bottle per stay and not per day - ground floor has poor WiFi Provided nothing goes wrong it's great BUT there is no customer service or response to anything when things go wrong.

  • 4/5 Lee R. 1 month ago on Google • 10 reviews New
    This was the cheapest central London hotel we could find at the time. Very close to Kings Cross station which is good. Check in was easy and we managed to do the whole check in and check out process without having to talk to a single member of staff, although they are available if you prefer to go through a person. Room was tiny, barely bigger than the bed, and we paid for a "bigger room" but quite honestly, if you just want somewhere to sleep then it's fine. It did however feel very modern with controls for the lights and AC on the wall behind the bed. Wifi was free, didn't require an annoying log-in and while it wasn't super fast, it actually worked enough to watch a YouTube video. Only a single pillow on each side of the bed was disappointing and the shower wasn't as hot as I would have liked but no other complaints.

  • 5/5 karen J. 2 months ago on Google • 6 reviews New
    Absolutely fantastic customer service. Very warm welcome. When Rita checked us in and descoverd it was my daughters birthday she asked for a few minutes to sort the room out and when we arrived she'd done this for us. Comfortable stay fantastic breakfast. Thank you for our stay Premier inn hub kings Cross fantastic team xx

  • 5/5 Caroline D. 3 months ago on Google New
    Friendly and helpful staff. Rooms are small but wonderfully clean and welcoming. The bar area is lovely. Free coffee and teas. Light bites/ snacks are available. Thoroughly recommend.

  • 5/5 Martin S. 2 years ago on Google
    We chose to book the larger room. Great choice as turned out, very nice room, great design clean and more than a step above the normal premier inn rooms. Love this hotel, staff friendly and helpful. The bar area is really nice and open until 12 unlike its big brother up the food. Bar prices cheaper and you can get a full breakfast for £7. Recommend this hotel to anyone. Great value, lovely hotel!

  • 5/5 Derek B. 1 year ago on Google
    My daughter and I had a room each, they are not huge but have everything you need in comfort. The shower and bed are both great. Hotel bar could do with a few more options on food, but I understand why it's limited as its not your normal premier inn bar and restaurant. Would definitely stay in one again.

  • 4/5 matty mick g. 1 year ago on Google
    Great hotel. Perfect location if your travelling to or from London from King's Cross St Pancras Train Station, also great for grabbing the underground from the station too. Staff were friendly and helpful. Only little thing was the desk/bottom of the bed, I'm 5"7 and found when lying down my feet sometimes ended up touching the desk/bottom of the bed. But thankfully the bed is super comfy and didn't stop me from sleeping. Also the area is quiet, no noise whatsoever, even though it is a bit of a busy area. Would definitely recommend.

  • 5/5 Martin S. 1 year ago on Google
    A very enjoyable night’s stay. I like the well-designed, modern, compact rooms, the exceptional cleanliness. The staff team were outstanding - all genuinely friendly, helpful and efficient even under pressure. A special shout out for the man in the breakfast room team who went out of his way to look after an elderly man in a wheelchair.

  • 4/5 Ann I. 1 year ago on Google
    I've only given 3 stars for room because beds are small but rooms were clean compact and for centre of London very reasonable. Would consider staying again. Not disturbed by noise to say it was full. Nice little bar in foyer too.

  • 5/5 Michael H. 1 year ago on Google
    Fantastic hotel to stay at, easy to book, easy to check into and out of. A nice distance from the train station with plenty of staff around to help if you need anything. Room was modern and cozy with tonnes of nice little features most hotels just totally lack.

  • 3/5 Ben C. 9 months ago on Google
    Done the job, felt more over priced for what you got and the quality, location was good, service was good and reasonably priced. Breakfast wasn't as good as what you'd get at a regular premier inn. Air con I'm the room was basically useless unless you were stood under it. Good shower. Good Bed. Due to there being no ventilation with rooms and fresh air, woke up both mornings with increasing amounts of dust over things. Also reported to reception that someones door was left a jar for them to investigate. Several hours later, the door was still ajar so no idea if it was intentional or not, but no idea if the front of house actually done anything about it. Bar staff were the friendliest and most welcoming of the stay.

  • 4/5 Ross G. 11 months ago on Google
    Pretty decent hotel. The rooms are comfortable and modern. The cleaning of the rooms wasn't very thorough, but not so bad as to be a major complaint. The common areas could use a refresh as they are starting to show wear. The restaurant is fine and the breakfast is great value for what you get- you probably can't beat the price anywhere nearby. Having free coffee and tea always available is nice. Probably best for single travelers or a couple- the beds aren't huge. Wouldn't recommend it for older folks or anyone with mobility issues as the beds are a bit higher and the atmosphere in the common areas can be loud. The main attraction is its location which is fantastic. Kings Cross railway/subway is about a 5 minute walk away. There are plenty of restaurants and pubs nearby. We enjoyed our stay.

  • 5/5 Andrew H. 9 months ago on Google
    Not a place to use to enjoy as such, but as somewhere to lay your head on a business trip or coming down for a sports/music event this place is absolutely perfect. I enjoy the modern cosy space they provide at the hub hotels. This hotel is a 3minute walk to Kings Cross Station which is absolutely key to the convenience and a no brainier if you have an early train.

  • 5/5 Sheena S. 1 year ago on Google
    Lovely clean room. Fantastic breakfast for the price and the bar is reasonable for where it is. Location is great. Only problem we had was that the air conditioning sounded like a running tap all night, but it wasn't the end of the world. Have stayed a couple of times and would definitely stay there again.

  • 4/5 MEL J. 9 months ago on Google
    Despite booking in April, we arrive to hear, sorry the only room we can is in the basement. It was little more than a cupboard. After asking politely to be upgraded, or moved to another hotel, or magic up the room we booked..... We got a better room. The word of warning is just because you book it and get a confirmation, it doesn't mean it's available when you arrive. Thanks to the staff for doing what to they could, but guys you need to improve.

  • 5/5 Kevin c. 6 months ago on Google
    Modern, clean, fantastic value in a great location.. probably the friendliest staff you’ll find in any hotel anywhere. Gives you everything you need for a city break when all you need is somewhere to lay your head and freshen up. Love the space saving hi tech concept of the rooms.

  • 5/5 Susan S. 3 months ago on Google New
    Tiny rooms, but they do the trick. Great price for breakfast and cocktails at the bar. The location is key, easy to walk to the station, and Coal Drop Yard is a great place nearby for shopping and dining.

  • 5/5 jd 11 months ago on Google
    I was really surprised by this! I thought it would be quite small but I would actually say it’s really compact and well thought out. Also no noise from other rooms! Quite incredible considering how many there were. All the staff were kind and helpful. Breakfast is £7 which is great value and a nice selection of food available. You can pay on the day of and not pre order it. It’s a great location with bars, food, coffee and groceries all in walking distance. There was a fan which wouldn’t turn off which was on all night and the TV is too old to support apple airplay - even though the function is there. But these were minor issues. Overall I had a great time!

  • 5/5 Nick D. 5 months ago on Google
    Being cheaper than regular premiere Inn you might expect that you get smaller rooms as well as smaller service. Not so. The rooms, whilst spacialy efficient don't feel small and there is plenty of room while the service was amazing. I've never seen so many happy, helpful people working at 7.30. Karen in particular is a real credit to this hotel and she was the kindest, most genuinely helpful person I've encountered in any hotel. Thank you.

  • 5/5 Krystallia G. 5 months ago on Google
    Spotless clean and smart tech equipped room. Comfy sleep and noise free even though I was given a room on the 2nd floor. Breakfast was very good with freshly made ingredients. Hotel's reception was very helpful, even though it was busy. Great location!

  • 4/5 James A. 6 months ago on Google
    Stayed for two nights and overall was happy. It's a slightly more 'urban' edgy flavour for Premier Inn designed to attract younger professionals (I assume). Rooms are basic but comfortable and modern with good showers. Breakfast is perfectly decent with friendly staff. Only gripe is gimmicky touch controls on the headboard - looks flash but in practice confusing when you're tired and just want the a/c to switch off. Overall I'd recommend.

  • 5/5 martinfryer927 7 months ago on Google
    The staff on the desk was busy but brilliant!! Very cheap for location, clean and modern rooms, very comfy beds, very quiet rooms.. and a good shower, what more do you want for the money? Great for a night or 2 when on layovers or got an early euro star train, can't fault this place.

  • 4/5 peter h. 5 months ago on Google
    Great rooms at a great price. The only problem was the fancy lights, controlled by the headboard. If one of you leave to get coffee the light come on! The other niggle are the lack of signs to the lift. Its like a maze and if you miss the one sigh you can be wandering for a while

  • 5/5 Dave S. 4 months ago on Google
    Had the best stay for 3 nights on business. Apart from the amazing location and reasonable rates, by far and away the hotel's greatest asset is their staff. I've never met a lovelier bunch of people who truly seem to care about their guests'comfort. Congratulations to all of you, keep up the good work.

  • 5/5 S R. 8 months ago on Google
    Stayed in late May 2023 for a conference in London. Short walk (~5 minutes) to the tube and Kings Cross making it very accessible to get around London. I needed it as a base to work from in the evening and sleep, and it did just that. Room was ample size and had all amenities for what I needed. Free use of the coffee machine and the breakfast included were both perfect for the long days ahead. Reception staff were extremely friendly, a credit to the site going above and beyond - they brought me up a small tray of chocolates and a drink to my room and were very welcoming. I lost the card with the name of the member of staff who did this, but would be happy to be contacted by the hotel to ensure that she is recognised for her great service.

  • 5/5 Seun A. 6 months ago on Google
    Really nice hotel with good service. Rooms were very small but this was expected. We got to the hotel early but were able to leave our bags until check in opened. The staff were quite nice and warm. The lounge was very nice and breakfast options were quite good. Location is great; Right next to Kings Cross Station. We will definitely stay here again.

  • 5/5 Helen J. 6 months ago on Google
    We regularly opt to stay at the Hub due to the fab room, cleanliness, location and price but our recent stay last week surpassed this further. The friendly and incredible level of service from the team, most specifically Rita was amazing. I heard her interaction with other guests whilst waiting for a lift so know she was providing a 5* service across her shift but she made us feel so welcome, well looked after and after learning we were off to an awards ceremony that evening she went out of her way to make us feel special, leaving a drink and chocolates in our room. Such a memorable stay and I can't name a time I've had a nicer and friendlier service than at the Hub. Wouldn't hesitate to recommend this place.

  • 5/5 Holly D. 6 months ago on Google
    Absolutely fantastic hotel - right in the middle of London and so quiet. I unfortunately had food poisoning when I was staying there (nothing to do with Premier inn!) And slept most of the time, it was a good sized clean room and everything worked well. Thank you to the lovely receptionist, super friendly, a breath of fresh air, thank you so much for your kindness. Would highly recommend.


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