2/5 Joe M. 1 year ago on Google
Start
with
the
good
-
breakfast
was
very
good
compared
to
most
buffet
breakfasts
and
the
bar/kitchen
staff
were
all
nice
and
smiley.
Unfortunately,
I
can't
get
past
the
fact
that
the
hotel
left
me
with
nowhere
to
stay
tonight.
I
had
originally
booked
for
3
nights,
things
changed
and
I
needed
to
add
an
additional
night.
I
rang
a
few
days
before
arrival
and
was
told
on
the
phone
that
was
fine
and
was
all
sorted.
Move
forward
to
today
and
I'm
told
the
extension
was
never
done
and
they
have
no
room
for
me.
The
woman
also
repeatedly
told
me
if
it
were
her,
she
wouldn't
wait
until
the
day
to
ask
for
an
extension,
despite
me
repeatedly
telling
her
I
had
sorted
it
before
I
even
arrived.
The
hotel
it
turned
out
was
actually
overbooked
by
2
rooms
too
and
they'd
have
to
turn
2
people
away,
so
I'm
not
sure
who
is
in
charge
of
bookings
but
it
seems
a
shambles.
The
room
itself
was
a
tiny
box
room
with
very
little
in
there.
2
single
beds
pushed
together,
no
kettle
or
tea/coffee
and
a
shower
that
overflowed
all
over
the
bathroom
floor
if
on
for
longer
than
90
seconds
as
it
didn't
drain
quickly
enough.
As
I
left,
I
was
offered
an
extension
and
that
they'd
add
a
3rd
room
to
the
overbooking
list
instead,
but
that
it
would
cost
me
£280,
which
was
double
what
I
paid
originally.
For
1
night
in
a
tiny
box,
I
passed.