4/5 Yahel M. 1 year ago on Google
I
stayed
at
the
hotel
in
two
rooms
with
my
parents
and
I
cannot
give
enough
compliments
to
the
staff!
Upon
arrival
the
staff
was
very
welcoming
and
helpful
in
every
thing
we
needed.
My
parents
bathroom
was
a
bit
dirty
but
we
promptly
received
cleaning
services
from
Gabriella
even
though
she
is
a
concierge
and
not
even
close
to
maintenance
in
addition
to
a
wine
bottle
and
promise
for
a
great
stay.
When
my
parents
and
I
had
needed
to
stay
beyond
out
original
dates
the
staff
helped
us
make
a
booking
and
stay
in
the
same
rooms
we
had
originally
and
gave
us
a
discount!
The
hotel
is
very
much
in
the
center
of
the
city
with
close
proximity
to
2
tube
stations
and
a
ton
of
theaters
and
nightlife
around.
Although
the
hotel
and
staff
were
fantastic
there
were
a
few
difficulties.
1.
Due
to
the
fact
that
the
cleaning
staff
was
outside
hire
our
rooms
weren’t
cleaned
when
they
were
supposed
to
or
one
thing
we
asked
for
happened
and
another
didn’t.
Changing
one
towel
but
not
all
of
them,
taking
out
the
trash
but
leaving
something
else
or
making
the
bed
instead
of
changing
the
sheets
when
they
were
supposed
to
be
changed.
2.
The
rooms
aren’t
very
big
and
have
very
limited
storage
areas
so
take
that
into
mode
if
you
book
a
small
room.
Even
though
we
had
these
problems
they
would
not
prevent
me
from
visiting
this
hotel
again!
The
staff
and
location
are
unmatched
in
every
possible
way,
so
thank
you
guys
so
much
for
this
amazing
stay!
And
last
thanks
to
Gabriella,
who
was
absolutely
amazing
in
her
customer
service,
who
checked
to
see
that
everything
was
okay
with
my
family
every
time
she
saw
us
and
once
came
to
clean
my
room
after
her
shift
was
over
when
she
was
one
foot
out
the
door
ready
to
head
to
a
party!
Thank
you.
And
thanks
to
Eliot,
Samantha,
Rajish
and
more.
You
were
great
and
I’m
sorry
if
I
didn’t
remember
your
names
correctly.