4/5 L H. 1 year ago on Google
Stayed
here
for
3
nights
whilst
in
London
for
theatre
and
it
is
really
well
positioned
for
Regents
Park
open
air
theatre
and
the
west
end.
Also
equidistant
between
Marylebone
and
Baker
Street
tube
stations.
It
is
another
lovely
Kit
Kemp
boutique
hotel
set
in
a
row
of
terraced
houses.
The
rooms
are
a
bit
small
but
do
have
two
chairs
and
lovely
decor
with
a
pristine
bathroom
with
powerful
shower
cubicle.
The
beds
are
really
comfortable
and
the
sound
proofing
is
great
from
the
road
and
from
other
rooms.
The
only
negative
we
had
was
the
confusion
over
what’s
included
for
breakfast
at
checkout.
The
first
day
all
ok
with
the
Italian
breakfast
manager
-
all
included,
no
need
to
sign.
The
next
days
the
male
server
said
no
need
to
sign
either,
then
at
check
out
we
were
being
asked
to
pay
for
each
item
consumed
individually
including
teas
and
toast
without
any
allowance
deduction.
Indeed
a
shock
and
made
us
feel
bad
after
such
a
nice
break.
Fortunately,
the
manager
Luca
overhead
the
checkout
conversation
and
ratified
the
situation
that
breakfast
was
fully
included
and
that
this
was
an
error.
He
said
that
clarification
required
in
the
breakfast
room
to
prevent
any
recurrence
as
it
is
the
policy
of
Firmdale
Hotels
for
people
to
have
a
relaxing
time
during
their
stay.
So,
thank
you
Luca.
My
wife
uses
Kit
Kemp
a
lot
but
my
first
time
here
as
usually
at
No.
Sixteen
as
I
prefer
the
outside
facility
at
breakfast.
I
would
return
but
check
at
breakfast
for
no
further
shock!
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