Featured Reviews


Frequently mentioned in reviews: service (24) time (16) drinks (15) amazing (14) great (14) good (14) friendly (13) staff (11) cocktails (11) chicken (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Will H. 1 year ago on Google
    The food and drink itself was amazing, with choices for all. The serving staff were efficient and friendly. My issue is that when we sat down for our bottomless brunch the manager started giving us a speech about why we should all order the same drink at the same time to make it easier (they're were 11 of us). I can't say for sure but we were convinced that he was telling the bar serving staff to slow us down as there were several times we were waiting on service whilst nothing was happening at the bar.
    4 people found this review helpful 👍

  • 5/5 Kate H. 6 months ago on Google • 193 reviews
    We had a fantastic Turtle Bay experience! The food was absolutely delicious and there was a great atmosphere 👌 We loved the 2 for 1 cocktails and were made to feel so welcome by the staff! We especially loved our server Lorena who made us feel so welcome and gave some great cocktail suggestions too! Definitely will be back to Turtle Bay!
    2 people found this review helpful 👍

  • 5/5 T 1 year ago on Google
    Decided to see what has changed on turtles' bay menu. They seem to update it often. Had the Kingston fried chicken with fries and slaw. Or you could have it with mac and cheese. Was seated promptly and very polite staff. Food took a min but it was worth the wait. Absolutely the best fried chicken ever. If you want moist, tender and delicious fried chicken, then this is the place. The portions were just right. Can't wait to try it again.
    2 people found this review helpful 👍

  • 4/5 Bena R. 1 month ago on Google • 754 reviews New
    The food was great. Definitely tasty and well cooked. The drinks were OK. I am a massive wine and prosecco person... But they had run out of both. I could not taste the alcohol in the cocktails.... But they looked pretty. I do hate the food being served before everyone has a drink. It makes it seem as if the food is rushed and too fast foody. Also the place was quite empty so not sure why the drinks took ages.

  • 3/5 Mary-Diakiese S. 1 year ago on Google
    Just OK. Went for dinner for my friend's birthday, 2-4-1 cocktails are decent enough, service wasn't the best considering the time we arrived on Friday it wasn't super packed. Our waitress was nice enough when she did come over. Food overall was just OK, most of the dishes looked nice but the taste was just alright. I had the hot chick fried chicken burger, it was so dry I ended up putting my Slaw in the burger to give it some juice, but the heat in the chicken was nice. Sweet potato fries was delicious. I think I would go back just for the cocktails and maybe just order a couple of sides or small plates. Great DJ, lovely venue and atmosphere.
    2 people found this review helpful 👍

  • 5/5 Chantelle A. 6 months ago on Google • 59 reviews
    Went on bank holiday Monday, late afternoon wasn’t too busy but later picked up, the service from Cora was amazing , she was so welcoming and had patience for me when ordering and throughout the dinning experience,as I had a very lively 4 year old and a 3month old baby, I would say perhaps daytime it can be a kid friendly place, food was good, except the desert .. the brownies was terrible so dry and the ice cream had practically melted by the time it reached the table, but I would still dine here again just won’t order desert lol the salmon was good and my sister had something which I’ve forgotten but said was very good lol and the portions were good, the highlight for me was definitely Cora, good customer service will always have you coming back and I will be . Oh and the kids meal portion was very very generous
    1 person found this review helpful 👍

  • 5/5 Christian F. 8 months ago on Google • 23 reviews
    Here for a bottomless brunch. The drinks were excellent, and the service is noticeably quicker if your table can agree on a round of the same cocktail. However, even when we mixed options, it was still pretty speedy. Service and food were good, but I deducted a few points on the fried chicken, as it was a little bit dry and not the best cuts of chicken. The rest of the food was excellent.
    1 person found this review helpful 👍

  • 5/5 Louise R. 2 years ago on Google
    Staff super and drinks kept flowing. Lovely food. Recommend the bottomless brunch for £30 (Inc meal and unlimited cocktails).
    1 person found this review helpful 👍

  • 5/5 Blessed and Highly F. 1 year ago on Google
    Went for the Bottomless Brunch. Food excellent, lovely cocktails! Upgraded the food option to include a prawn starter. Staff very attentive, hardworking and friendly. Special mention to Aisha, although very busy, she still afforded my party the personal touch, nothing was too much bother. Very personable young lady. Well done Turtle Bay, Ealing!
    1 person found this review helpful 👍

  • 5/5 Natalia 1 year ago on Google
    A great place to relax where you won't want to leave, warm and cozy atmosphere and friendly staff, the food is very tasty and beautifully served. Well done guys!
    1 person found this review helpful 👍

  • 5/5 Mindsweeping The W. 1 year ago on Google
    Visited a few weeks ago, served by Jara who was hella solid. Gave us the lowdown on whats good and will suit our tastebuds. Super sweet, served us quick and had a great vibe. Cheesecake was banging- as she promised. I wonder why its not printed on the menus though? If you want dessert i'd highly rec it, it was banoffee. Drinks were also nice, can't go wrong with happy hour here.
    1 person found this review helpful 👍

  • 5/5 Michael G. 2 years ago on Google
    Fantastic experience. The staff are always friendly during my time here. Our server Kezia was also very friendly and warm and made our visit especially memorable. The food was also seasoned well and the portion sizes were very generous.
    1 person found this review helpful 👍

  • 5/5 Ellen Curtis (. 2 years ago on Google
    Went for bottomless brunch, which is definitely worth the money! Upgraded the meal option and had the curried goat hash which was delicious 👌🏻. Our waitress Jara was happy, attentive, smiley and really lovely. Great service. Will definitely be back again... and again. Thank you
    1 person found this review helpful 👍

  • 5/5 Adriana G. 2 years ago on Google
    It was my first time here even though I live locally, and I can’t believe I haven’t visited here sooner! The staff is so nice and lovely to talk to, the food was tasty and the drinks were amazing! I came here for a bottomless brunch, and I was very pleased with the service. You are only allowed to have one drink at a time, but the staff were ready to take our next drink order to be brought out to us right after we finished our prior drinks, so you get the most out of the brunch! Really nice, chill vibes in this place.
    1 person found this review helpful 👍

  • 5/5 Ryan H. 3 weeks ago on Google • 167 reviews New
    One of my favourite restaurants in London. They serve amazing Jamaican food with a wide variety of hot sauces. The bar also stocks some really good Agricole style rum.

  • 1/5 Marvellous M. 3 months ago on Google • 12 reviews New
    Good atmosphere and music 👍 Great floor team lead by an amazing floor manager named Scott. Great bar team apart from the bar manager David. He has a horrible attitude and refused to change my drink after making the wrong one. The 5 stars service are for the flawless team but the manager David ruined my night.

  • 5/5 Riiya J. 3 months ago on Google • 9 reviews New
    Turtle Bay is my to go place, always good food and drinks. Today I met Lorena and I must say she was absolutely amazing, I never had to wait more than a couple of minutes for her to come to serve me. She’s absolutely friendly and she did encourage my husband to treat me to another cocktail before we left.

  • 5/5 Ewelina Kostępskahu77 I. 1 month ago on Google • 9 reviews New
    Went to Turtle Bay this afternoon for a family time and it was a truly great time. As always - fantastic food and drinks, but we were absolutely in love with the service we received from Rachel. She was sweet, helpful and very kind, able to recommend us drinks matching our taste and help with anything we needed. She paid full attention to all her customers, worked hard during our visit and even found some time for chatting with us - what a great customer service Rachel! Thank you very much. We wish you all the best for your future. Definitely will be back here

  • 5/5 Leon 2 months ago on Google • 4 reviews New
    Came here for my cousin’s birthday as he love’s turtle bay. Food was amazing, restaurant was great vibes, staff service was lovely and drinks were 2 for 1. I had Zero complaints. Lorena and her colleague made our evening really nice and they done a great job with the surprise celebration.

  • 5/5 Christina G. 3 months ago on Google • 3 reviews New
    Chanel served our table. Beautiful girl, very friendly and polite, didn't leave us waiting around for anything even though it was super busy! Thank you for a great experience we travelled from Mansfield in East Midlands and the turtle in Nottingham has nothing on Ealing branch! Food taste better and the atmosphere was 100% 👌

  • 5/5 Dipak P. 3 weeks ago on Google • 3 reviews New
    Good food and great service by Rachel our server. Looked after us and made sure we got all our food and drinks in a timely manner. We will definitely return again.

  • 4/5 Sophie B. 5 months ago on Google • 3 reviews
    Was a lovely experience, food was lovely as always, although slightly spicier than i remember! Team were great especially Chanel and Giulia x

  • 5/5 Meet J. 1 month ago on Google • 3 reviews New
    Our server was Jaya and she was absolutely amazing. She made sure we got our food quickly and provided 10/10 service throughout. Great food also 10/10. Would definitely recommend :)

  • 5/5 Christopher H. 4 months ago on Google
    Been here loads of times, took my girlfriend here for her first experience, she loved it. Will definitely come back again. Nass was our waiter and he was exceptional

  • 5/5 Adrian W. 3 months ago on Google New
    This was my second Turtle Bay brunch experience and it definitely topped the last time I attended. This venue is clean, well staffed, easy to get to and great value for money. Our drinks kept coming and the service was very good. We didn’t have to wait long between orders. Thanks to Lorena for making this visit a good one. I’ll definitely be coming back.

  • 4/5 Shirley T. 1 year ago on Google
    First time visiting this restaurant and the food is delicious except for the dessert which was a brownie. The staff are nice and friendly however not as attentive as we expected. The dessert brownie was a bit dry and more like a cake than a brownie. The jerk pit wings are delicious. Mac and cheese is super yummy.

  • 5/5 Emma L. 1 year ago on Google
    First time here for my daughter's birthday (party of 4) and was blown away, everything was so good, from the service to the food and drinks. Amazing. Freshly made Mac and cheese without jerk gravy was made so thanks to the chef. Antonio and Richie were absolutely brilliant, a massive thankyou to them both, made our evening. Thankyou, we will definitely be back again.

  • 3/5 Food C. 1 year ago on Google
    Staff here are nice. I think that’s why it’s got a lot of 5 stars. However, the jerk chicken and ribs are blend. I still don’t know what jerk flavour is after having half a chicken and ribs. The garlic prawns were salty with INDIAN (not Caribbean) curry flavour. The roti under the prawns was rubbery. The fish balls were like rubber balls, too rubbery. The pepper sauce bottles were mostly empty. Perhaps supply chain problem or simply cannot be bothered.

  • 5/5 lindsey c. 1 year ago on Google
    What fantastic service from Jack. The main reason we come to eat here is because of the service Jack provides. He makes ur night! Of course food is great as expected. From the gorgeous girls...Lindsey and T ;)

  • 4/5 Nady K. 2 years ago on Google
    Lovely atmosphere, delicious cocktails which are weak. Our food was abit bland and you should be able to choose how slice you’d like the dish. I ordered half jerk chicken which was just ok. Our server Richie was a diamond! Always kept checking on us and was so friendly. Would definitely come back soon!

  • 5/5 kylie h. 2 years ago on Google
    Fantastic bottomless brunch cocktails and food were amazing but the service was what made it! Thank you to all the girls who made sure our glasses were topped up the entire time. Thank you Dheeya and the rest of the team xx

  • 5/5 TikTok Hype T. 2 years ago on Google
    Our group loved our time here in turtle bay! We had such a fun time and we where really happy by the time we where leaving. The cocktails tasted amazing and the Scottish girl behind the bar was very helpful and super FAST at making our drinks! Defiantly will be back here again!

  • 5/5 Manisha B. 2 years ago on Google
    Richie from Ealing Turtle Bay was so lovely and probably the best customer service I've recieved! Highly recommend this place xx

  • 5/5 Bhavika R. 2 years ago on Google
    Aisha was an amazing, loved the bottomless brunch! Service was brilliant! Thanks for an amazing day, will be back soon :)

  • 5/5 Melania Garcia P. 2 years ago on Google
    Very Nice service! very quick and delicious cocktails. JB was very attentive Super friendly! Thanks a lot

  • 5/5 Turufat Y. 2 years ago on Google
    Amazing , delicious food and the beautiful place to dine. The person who serve was Kezia and she was amazing and made us feel so welcome and comfortable. Well deserved 5*

  • 5/5 Hannah J. 2 years ago on Google
    Best local bottomless brunch we've been to. Felt welcomed from the moment we stepped through the door. The food and drinks were amazing and the staff were so attentive. Will definitely be returning ❤❤

  • 5/5 Sophia x. 2 years ago on Google
    Love it! You won't be disappointed... i recommended the buttermilk chicken soooooo good and the fruit punch! Thank me latter :)

  • 5/5 Milagro C. 4 months ago on Google • 1 review
    We had such a lovely dinner last night at Turtle Bay in Ealing, we received the best customer service from Lorena, she was so friendly and very helpful to choose the best cocktails and meals for the night! We definitely gonna come back!

  • 5/5 Lee 3 months ago on Google • 1 review New
    Turtle Bay exceeded all expectations! The vibrant atmosphere, delicious Caribbean cuisine, and exceptional service made our experience truly unforgettable. A special shoutout to Rachel, whose warm hospitality and attention to detail elevated our dining adventure. Her recommendations were spot on, and her friendly demeanor added a personal touch to our evening. We can't wait to return for another delightful visit!

  • 2/5 Alexandra da s. 1 month ago on Google • 1 review New
    I very good place for a drink and dine . The service on the other hand is very slow. We walked in and we waited 10 minutes for table. The manager always looks very unhappy he’s never happy to help, I don’t think he’s representing the place very well unfortunately.

  • 5/5 Carlos S. 1 month ago on Google • 1 review New
    Full rack of ribs was lovely. So was our server Chanel. Very helpful and gave service with a smile.


Call +44 20 3067 0007 Open on Google Maps

Amenities


  • Parking
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Late-night food
    • ✓️ Happy hour drinks
    • ✓️ Free water refills
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✗ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

Trends



Last updated:

Similar Restaurants nearby

Sky Garden image
1
Sky Garden
Scenic spot
Known as the walkie talkie due to its unique shape, this skyscraper features a top-floor restaurant.
4.60 (58.6K reviews)
Dishoom Shoreditch image
2
Dishoom Shoreditch
Indian restaurant
Buzzy destination for Indian street food in Bombay-style digs with vintage decor & upscale touches.
$$ $$
4.80 (23.2K reviews)
Royal Nawaab Perivale image
3
Royal Nawaab Perivale
Pakistani restaurant
Elegant, modern restaurant serving sophisticated Indian & Pakistani halal dishes.
$$ $$
4.40 (20.4K reviews)
Liberty London image
4
Liberty London
Department store
Tudor-revival building filled with high-end fashion and luxury homeware, with its own fabric line.
$$$$
4.50 (19.4K reviews)
Gloria image
5
Gloria
Italian restaurant
Italian fare in an elevated dining room with a marble bar, mirrored ceiling, & rich, eclectic decor.
$$ $$
4.80 (14.1K reviews)
Last updated:
()