The Gym Group London Tottenham Hale image

The Gym Group London Tottenham Hale

Gym Fitness center

😠 This used to be an amazing, value for money gym, but as of recently, it’s become a no value gym. Out of 20 or so treadmills, 10 are constantly out of service, 5 fail to reach the desired speed, and the remaining five are always taken. Same goes for the elliptical machines. The weight area is also ba... People often mention staff, great, equipment, Rose, friendly, clean, classes, good, machines, class,


Address

Ground Floor, Emily Bowes Court Lebus Street Part, London N17 9FD, United Kingdom

Website

www.thegymgroup.com

Contact

+44 300 303 4800

Rating on Google Maps

4.30 (743 reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: (Good Friday), Open 24 hours, Hours might differ
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (28) great (28) equipment (26) Rose (21) friendly (17) clean (16) classes (16) good (15) machines (13) class (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Andrew K. 10 months ago on Google • 14 reviews
    This used to be an amazing, value for money gym, but as of recently, it’s become a no value gym. Out of 20 or so treadmills, 10 are constantly out of service, 5 fail to reach the desired speed, and the remaining five are always taken. Same goes for the elliptical machines. The weight area is also barely accessible, as the weird positioning of some machines has closed off any passage to it. Last, but not least, the weight section used to be regularly cleaned up and the weights replaced by the staff, but now it’s impossible to find any dumbbells in the right place, as they’re constantly scattered. Hopefully someone reads this feedback and takes some action, especially since the surrounding area is getting so densely populated with all the high-rises coming up.
    9 people found this review helpful 👍

  • 2/5 Francisco R. 11 months ago on Google • 25 reviews
    Big gym. I miss some machines but most are fine. However, a machine can stay off for several weeks awaiting repair. Weights are always VERY disorganized. Some private PTs will hold 2-3 machines at a time and it seems the gym staff doesn't care. Some users have a really bad attitude and again staff doesn't seem to care. Some lockers are permanently locked. And finally, showers... what a terrible smell sometimes - I have found shaving blazers on the floor!
    5 people found this review helpful 👍

  • 4/5 John 1 month ago on Google • 96 reviews New
    Good gym with a great selection of equipment. The staff are really nice too. I can only give this a 4/5 though because it does get very busy in the evenings and the men’s toilets are not great.
    1 person found this review helpful 👍

  • 2/5 Emma C. 7 months ago on Google
    Title: Not Happy with Recent Changes Rating: ⭐⭐ I used to really enjoy this gym, but things have gone downhill since they closed it for renovations. We've lost a bunch of machines, and even after they reopened, many of them are still broken. The gym's new look is nice, and the staff is friendly, but there aren't enough machines available, and they don't seem to be taking good care of them. The gym is spacious, but it could definitely use more machines to make the most of the space.
    5 people found this review helpful 👍

  • 3/5 Lars H. 2 years ago on Google
    Decent equipped gym and superficially pretty clean, but unfortunately nobody gives a damn about social distancing, let alone about wearing face masks (when not on a workout station). Literally to the point that staff (wearing face mask) will give potential new customers tours around the gym without those wearing face coverings. Pretty disappointing on that side since the gym operators were amongst the loudest to shout for re-opening over the last months always banging on about how safe it was...
    4 people found this review helpful 👍

  • 1/5 Andy 3 months ago on Google • 3 reviews New
    The gym's equipment seemed like it hadn't been upgraded in years, with many machines showing signs of wear and tear. The overall cleanliness left much to be desired – dirty floors and uncleaned equipment were not what I expected. Additionally, the staff's lack of attentiveness and unhelpful attitude made the atmosphere less welcoming. Considering the high membership fee, I expected a much better experience. Overall, not a place I would recommend for anyone serious about their fitness journey.
    3 people found this review helpful 👍

  • 4/5 Leena H. 1 year ago on Google
    Been my home gym for a few years and is known as the better option in the area. It is spacious and has a range of equipment but in comparison to a lot of newer gyms, the equipment needs to be upgraded. There is no hip thrust machine, bulgarian split squat machine, even a seated row machine (weight ones). Busy in evenings as expected with all gyms, friendly staff but I'm starting to find issue with just having the basic machines and spend a lot of time setting up equipment that they should have already, if I find this doesn't change in the coming months, I'll probably move.
    3 people found this review helpful 👍

  • 5/5 Meena V. 1 year ago on Google
    Recently joined the gym again after a year and a half off from recovering from surgery. I decided to take up PT again and decided to go with Rose after going to one of her brilliant weight lifting classes. This class is new but very needed so a great addition to the classes. Rose has been amazing in so many different ways. She is motivating, encouraging, creative with exercises, commited and dedicated to you reaching your goals, friendly, knowledgeable as well as being a very inspirational individual. When I don't feel like training, training with Rose immediately picks me up. It's only been a few weeks but I'm already really thankful to Rose. Really looking forward to achieving my goals with the help and support of Rose.
    3 people found this review helpful 👍

  • 3/5 jennifer Solares s. 4 weeks ago on Google • 50 reviews New
    Prices a little excessive but good

  • 5/5 Thomas N. 3 weeks ago on Google • 6 reviews New
    Regular member for years and it's a really good gym. I don't bring headphones for religious reasons so I hope you can turn down the music when possible.
    1 person found this review helpful 👍

  • 5/5 Hector D B. 1 month ago on Google • 24 reviews New
    One of the best gyms I ever been. I do live far from this gym but I love to come with my friends or my girlfriend as everyone including staff are pretty friendly always really to assist, they mainly decent clean and they have a pretty variety of machines ñ, dumbbell or equipment for anything you may need. 100%recomended

  • 4/5 Aqib Mikail z. 3 weeks ago on Google • 23 reviews New
    Great gym. Just 2 key points which drop it a star. 1. It took 1 hr 20 mins from the time of paying, till i could actually enter the gym. 2. There is no kick bag, for people practicing martial arts. Only a boxing bag. If it had this, it would defo get 5 stars. This is a very important piece of equipment which is unfortunately missing. Now ill have to change to a different gym which does have a kick bag.

  • 5/5 Klaudia C. 1 year ago on Google
    I highly recommend exercises with Rose, she has a lot of knowledge about exercises, body structure and equipment on which she exercises, exercising with her is a pleasure, she makes sure that you make progress and have fun and joy at the same time. I really enjoyed trainings with her.
    1 person found this review helpful 👍

  • 5/5 Comewell P. 1 year ago on Google
    Joined The Gym 3 months ago. The staff have been amazing and supportive since the start. But especially the PT Micah Harris has been one of the best trainers I have ever got. He goes above and beyond with his job, while being respectful but also professional. He teaches you the right way and form to exercise with each gym equipment. Continuously motivates you, gives you training advices for your non-session moments and also nutritional suggestions. He helped me build a Food Diary to slowly change my eating habits and fit my needs as well. He's totally worth it and I would suggest anyone searching for a PT near Tottenham area to consider him. It has been 3 months but I already feel so much better with myself. Thank you Micah!
    1 person found this review helpful 👍

  • 5/5 Razia C. 1 year ago on Google
    Just recently joined and it's a really nice gym. It has a lot of space, lots of machines and weights, and the facilities are clean. I've just started sessions with PT Rose and she's been really lovely. She's made a plan for my training which has challenged me and I'm looking forward to seeing how much I improve.
    1 person found this review helpful 👍

  • 5/5 Meghan M. 1 year ago on Google
    The gym is in a great location being across the road from the retail park. The classes offered are a lot of fun and have helped keep me motivated/inspired. All of the trainers at this gym are supportive, friendly and great to chat to! I have really been enjoying the class Rose takes on a Sunday. She is great fun, with so much energy and keeps everyone on track. Whenever I leave her class I feel really positive about the day ahead. Kia and Vijay and Micah also have been a great help. Believe me, all of the instructors are fantastic and promote a positive atmosphere in the gym, I highly recommend this gym to everyone in the area!
    1 person found this review helpful 👍

  • 5/5 Shahed K. 1 year ago on Google
    Great selection of equipment , spacious with lots of windows. There are two other Gym Groups in the area and this one is my favourite by far, windows are a big sell for me. The staff are friendly and approachable. Special shout out to PT Rose who I met whilst running and dancing on the treadmill. Rose makes this Gym feel like home, always greets me every morning, she is an absolute ray of sunshine ☀️
    1 person found this review helpful 👍

  • 5/5 Paulina K. 1 year ago on Google
    I've had a PT session with Rose cause I've just recently joined the gym and was concerned about my injured shoulder, I didn't want to risk injuring it even more by using bad technique. Rose could not be more helpful! She tailored the exercises to my needs, pushed me to do things I never knew I was able to achieve, she was just so helpful and encouraging, but the best part was her excitement about making me stronger. Rose is just about the most enthusiastic person I've met, who's clearly very passionate about her job and her expertise made me feel safe and super motivated. Could not say enough good things about her, can't wait for more sessions with Rose now!
    1 person found this review helpful 👍

  • 4/5 Michael P. 1 year ago on Google
    Decent gym, especially for the price! However, the whole time I’ve been here the mens toilets have absolutely stunk and lack soap in the dispensers (one broken too?). You need to sort this please. Get a plumber to look at your drains or something because it’s unbearable. Apart from that, the staff seem nice and it doesn’t have an overly masculine vibe; very female-friendly place.
    1 person found this review helpful 👍

  • 4/5 Gokul Ram M. 2 years ago on Google
    The classes are really great, staff friendly and helpful always someone on hand to help. The gym itself is clean. Shower facilities good. There is a bit of equipment that's out of order but once that's sorted no complaints at all.
    1 person found this review helpful 👍

  • 5/5 Lance 2 years ago on Google
    Going atmosphere members are very helpful and also the staff
    1 person found this review helpful 👍

  • 1/5 Hasan A. 4 weeks ago on Google • 12 reviews New
    5 the most rubbish songs playing over and over every time I come… sometimes you don’t wanna put on headphones you know… the woman whom I guess is the manager could definitely choose/update better songs in 2024 to get users motivated and inspired while working out instead wasting her time randomly picking up on me to put the weights on the rack

  • 5/5 Diego C. 1 month ago on Google • 12 reviews New
    Good gym. Equipment works, generally no trouble alternating sets with people even when it's busy because the crowd is friendly. Adem is a great PT.

  • 5/5 Osita O. 1 month ago on Google • 7 reviews New
    Really good gym, great staff! As with any gym avoid during peak hours if you can, but otherwise no reason not to join! Plenty of equipment too since the refurb.

  • 5/5 OE U. 5 months ago on Google • 6 reviews
    One of THE BEST Gyms!! AMAZING Community!! And I’ve been a member of MANY a gym. The equipment is varied, lots of great ventilation, great lighting, music shears on point and it’s super clean. The staff are FRIENDLY - definitely a family vibe and they’ll attend to issues whenever you have one. Special shout out to KINS who showed me the ropes when I started, is an amazing trainer and all round fitness guru. Couldn’t swap it for another branch talkless another gym!

  • 4/5 No lyfe b. 2 months ago on Google • 5 reviews New
    Good gym does everything right never had a problem with staff they are always nice and helpful when needed and I also notice them clearing the gym floor of weights and equipment seems to always work would be 5* but the music is too loud sometimes and they don’t have a seated row machine😔

  • 5/5 zawdie m. 4 weeks ago on Google • 4 reviews New
    Staff are always helpful, always willing to go to extra mile to make sure you have a really good workout equipment standard, but if you know what you’re doing The Gym, you’ll get the job Tottenham ale gym you can really gain

  • 5/5 Francesco C. 1 month ago on Google • 4 reviews New
    Nice and spacious gym, clean and welcoming environment.

  • 5/5 Danilo C. 1 month ago on Google • 4 reviews New
    Great space where to workout!

  • 5/5 gabriela f. 3 months ago on Google • 3 reviews New
    Micah led a fantastic "Legs, Bums, and Tums" class where he excelled at explaining exercises, ensuring correct execution, and offering personalized guidance. His encouragement, combined with a great music selection, made the class enjoyable. Bonus points for his undeniable handsomeness. ☺️ Definitely recommend his classes for a fun and effective workout experience! 🏋️‍♀️🏋️‍♀️🏋️‍♀️

  • 5/5 Natalie Lisa I. 5 months ago on Google
    The Gym Group at Tottenham Hale has a great ongoing community and long-term retention for a bulk of members. The staff are friendly and helpful and the Personal Trainers are top notch. In particular, Kins O is an amazing all-round trainer with a wealth of experience and an abundance of charisma to make the ideal training buddy. Attentive and focused, he helps all his clients achieve their desired results with many laughs along the way. I highly recommend his expertise!

  • 5/5 Machanda D. 5 months ago on Google
    Best trainers who are very friendly and helpful. The gym is well maintained and the staff like I said were very helpful to me when I started. Located in a lovely area of Tottenham Hale village, this is the perfect gym for students living close by and also for the local residents of Tottenham.

  • 5/5 Monika F. 7 months ago on Google
    I've been going to this gym for years and they've recently made improvements, which is why I decided to write this review: things have genuinely improved. It feels more spacious, many machines have been replaced with newer, properly working models. My biggest gripe is with people not reracking their weights, but that's an issue everywhere, especially in the cheaper gyms. Overall for the price, this is surprisingly decent.

  • 5/5 Noor A. 1 year ago on Google
    Excellent experience at the gym. I have been training at the gym with Micah my personal trainer for 3 months. He is a great coach, motivating and enriched with knowledge about fitness. He has the capability to tailor each session to the clients needs and help reach fitness goals you aspire for. His sessions are challenging but also fun and engaging. He has a friendly and respectful approach I would highly recommend Micah to anyone who is serious about reaching their fitness goals.

  • 5/5 Rose B. 1 year ago on Google
    Jake, the General Manager, has a calm and understanding approach, and equally respects all. He takes great care of staff and members, and any issues you may have, however big or small, you can talk to him in a confidential, non-judgemental, non-biased environment. The gym itself is great! Fab classes, friendly members, and a real community feel!

  • 5/5 Shaun Tyler F. 1 year ago on Google
    Great facility and equipment. Staff were very welcoming and took the time to show me around and answer my questions. Thanks!

  • 3/5 ml K. 2 years ago on Google
    Limited range of equipment but definitely more than enough for its capacity. Staff are helpful and the place is always clean.

  • 5/5 Yohan K. 2 years ago on Google
    Signed up as 24/7 need this spot at least 2 times per week as my gym starts 9 am Machines ok Weights ok Clean environment Paid £11 for month as promo on Decent

  • 3/5 Martyn L. 5 years ago on Google
    Good value but following its mini refurb they've lost the spinning bikes with the coaching screens. I'm not certain it would have saved them that much by removing them. It's big and has everything you need, for a very basic gym experience.

  • 5/5 Kalin K. 2 years ago on Google
    It's good so far, I hope it will be so in the future.

  • 1/5 Jack 1. 2 years ago on Google
    Used to go there but the management is useless and only there to get paid, not a single mask inside

  • 5/5 Mo G. 2 years ago on Google
    Great gym, 24 hour access lots of equipment and always clean

  • 5/5 Ahmed E. 2 years ago on Google
    Great place. Lots of equipment. Sanatising tools available. Parking available at the retail park. 3 hours free parking. Only 1min walk from the gym. I normally go from 7am -8am. It's not very busy. Showers are clean. The only downside is that the aircon is very strong in the changing room which can be quite annoying after coming out the shower. The shower also works with a sensor which turns off so many times even when standing in front of it. Apart from this I cant fault the place.

  • 4/5 Natalie Straughn (. 1 year ago on Google
    I recently moved to this gym and I'm glad I did. There is a lot more equipment and space in comparison to the previous gym I was attending belonging to the same group. Another bonus is that you can park in the retail park for up to three hours and just simply walk across. At this gym, I find it to be generally clean and orderly. The staff I have engaged with have been friendly so far.

  • 4/5 Shannon A. 1 year ago on Google
    I’ve been going here for a few weeks now, training with Rose. Working with Rose has been great, She is professional, knowledgeable, and already I’m starting to feel fitter and more confident. The gym is clean with lots of equipment available and a variety of classes

  • 4/5 Joe H. 1 year ago on Google
    Good facilities, can get busy but the WiFi is terrible and you don't get signal which is really frustrating if you want to pump to your own music. Tried giving feedback via the survey sent out but ironically couldn't click it because the WiFi sucked

  • 5/5 Vivina Joseph S. 1 year ago on Google
    10/10 for PT Micah I have been doing Micah's gym classes for a while now, and I have to say they are amazing! He was very knowledgeable, and his classes were informative and engaging. He was always willing to answer questions and provide helpful feedback. He was also very encouraging and made sure everyone was getting the most out of each class. I highly recommend any of his classes/PT/ if you're looking to get in shape and learn more about fitness.

  • 5/5 BALLER A. 1 year ago on Google
    The facilities is very good and excellent and Manuel is one of the best coach and PT and Big Jake is the best general manger and Kia is Excellent Assistant Manager Also Clem is one of the best PT Aswell

  • 5/5 Federica G. 1 year ago on Google
    I go to this gym since more than 3years still happy to go,clean all around good and friendly staff and great classes! I love fit pump on Thursday with Kins! It's super makes feel great! can't miss one!

  • 5/5 Luigi L. 1 year ago on Google
    It's a well established gym. Usually is busy that's why I prefer to train early morning, it's really quiet. The place is very clean, you will never see any rubbish on the floor. The staff is friendly and helpful

  • 5/5 Emma O. 1 year ago on Google
    So happy with the class I just attended which was run by Micah. Amazing instructor, so encouraging and my legs feel like jelly so I’m guessing that means it was a good workout!

  • 5/5 Beatbox19Jay 1 year ago on Google
    I think it's a great space for working out and provides a good choice of classes to help reach you goals. Nice, friendly personal trainers including, Rose Schwarcz and Manuel Savastano...

  • 5/5 Harpreet Kaur K. 1 year ago on Google
    Recently joined this gym and love how spacious and clean it is. I’ve been training with Rose. She’s a great PT, very attentive, knowledgeable and super sweet - love training with her! I’m a complete beginner and never felt like not going so far because Rose keeps me motivated and focused on my goals!

  • 5/5 PHILIP F. 1 year ago on Google
    A very clean and maintained gym. One of two in the area. With certain memberships you can choose an alternative location. This one is a little small but can hold at least 120 members at any one time. Handy App will let you know roughly how many are currently in the gym, so you could always use the other one on the High Road, if you like it less busy, and if your membership allows you to.

  • 5/5 Keisha S. 1 year ago on Google
    A great gym, this isn’t my closest gym but I go here because of the amazing staff and inclusive community. Whether your starting out or advanced in the gym your welcomed their and the staff don’t hesitate to help you out. Kihns, Kia and Micah have been extremely welcoming, helpful and there to put a smile on your face when you not in the gym mood

  • 5/5 Bianca A. 1 year ago on Google
    I've been taking Micah's gym classes for about 3 months now and I am so glad I did! He has so much energy and has a talent for making a workout fun and interesting. I feel like I am always learning something new and challenging my body. He has a great attitude and is encouraging throughout EVERY class. He also gives great instruction, always willing to answer questions and switches routines up based on requests. I highly recommend his classes / have him as a PT for anyone that is looking for a change. KEEP UP THE GOOD WORK MICAH! P.S Please do an ABS class!

  • 5/5 Lara 1 year ago on Google
    Really lovely gym, and the class weights for women by Rose and ‘fit pump’ with Kins are the best way to familiarise myself the best exercises and get weightlifting again after a long pause ( ankle surgery with metal plates 😩) . Really love the challenging moves and Rose gives many options, but you re a really good fitness test and a great way to see progress week to week even at my least motivated. Great classes and it gets easier and easier even after leaving my gym or 10 years, I love being here. Thanks so much! 🥰

  • 1/5 Lucas Paniago de S. 5 months ago on Google • 2 reviews
    👎🏼👎🏼👎🏼 I was excited to join the gym for the first time and paid for off-peak membership. On the first day, I couldn't get in the gym as it was 6pm and I thought the off-peak was until 6pm. Then the following day, I went earlier like 5:20 but I couldn't get in, so I searched the website and figured out that off-peak is 5pm. Then the following day I went at 4:05 and I again couldn't get in, I called the instructors (a man and a woman on the evening shift) they said I couldn't join the gym, I showed the screenshot that it said 5pm off-peak, they said it's from another location and showed to me the correct time which is actually 4pm. Then I apologised for my mistake and asked for a one-off for a gesture of kindness. They didn't let me in, say "no". It was so frustrating and it killed my enthusiasm of joining this gym. I was hoping for some human attitude which didn't happen. I didn't feel even welcomed (I had already explained all the stuff to the staff but nothing happened, zero reaction). Overall, the facilities are really bad, the toilets smell terrible every time I go to workout. The equipment is reasonable, but I believe what holds the clients is their experiences. My experience at this gym? As you can see, high ego from the staff, no connection between staff and clients, and the email support was really bad when I asked to push forward my billing date when this gym went closed for their update. There are many reasons that I could give less than 1 star for this gym. Today I am cancelling my membership. This gym is good for equipment but has a big lack of customer service (I work at a boutique and luxury gym and I understand the policy etc hence I got frustrated due to their service customer which I would never do the same to clients coming to the gym where I work, I believe it always depends on some circumstances).
    4 people found this review helpful 👍

  • 5/5 Erin N. 4 months ago on Google • 1 review
    I was really nervous about going to the gym because I'm not really that kind of person but with the fantastic support of Micah Harris-Allen (one of the personal trainers), I'm going in regularly for personal training sessions now! It's a very clean and welcoming space with a large variety of different equipment.

  • 5/5 Natalie G. 1 month ago on Google • 1 review New
    I love coming to the gym at Tottenham Hale! It’s a friendly gym and has a lot of great machines. The PTs offer great classes I particularly like the circuits class! Friendly good vibe gym! Recommend!! Xx

  • 5/5 Gonca O. 1 month ago on Google • 2 reviews New
    Great gym with all the equipment you could need! Friendly staff, Kem in particular is an excellent PT and has helped me reach my fitness goals in the last couple of years.💪

  • 5/5 Norman P. 4 months ago on Google • 2 reviews
    I have recently joined the gym & decided to take a Circuits class with Micah. I have to say that it was absolutely fantastic. Not only is it fun & enjoyable but Micah pushes you past your limits to help you to excel. He understands your weakness & drives down into it to give you the BEST possible workout. I highly recommend his class. Thank you Micah.

  • 5/5 Jay S. 1 month ago on Google • 1 review New
    Amazing


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