1/5 Senada K. 10 months ago on Google
The
worst
experience
ever,
just
awful.
DO
NOT
STAY
HERE.
I
travel
with
work
and
stay
at
hotels
all
the
time
and
this
was
an
unacceptable
experience.
Not
for
the
facilities,
but
because
of
the
treatment
i
received.
Their
customer
services
is
incredibly
inconsiderate.
I
booked
Pavilion
Hotel
and
when
i
arrived
the
door
had
a
sign
to
go
to
a
next
doors
hotels
where
I
was
told
that
my
room
will
be
at
that
hotel.
As
i
had
a
long
journey
after
work,
that
did
not
bother
me
at
all.
However,
the
issue
was
when
there
was
time
to
pay
for
the
room.
They
wanted
me
to
pay
online
when
I
had
selected
to
pay
upon
arrival
and
they
were
asking
me
to
pay
by
cash
instead
and
they
were
not
accepting
apple
pay
either.
There
was
a
lot
of
back
and
fourth
and
at
the
end
the
person
that
handles
the
Pavilion
hotel
arrived
and
took
me
to
the
other
building
to
pay.
While
i
was
explaining
to
him
that
this
is
very
inconvenient
and
quite
terrible
customer
service,
he
raised
the
voice
and
told
me
"you
are
being
rude
and
we
have
the
right
to
request
the
money
however
we
want".
They
affected
my
evening
plans
as
this
was
time
consuming
and
with
their
negative
energy,
my
mood
was
equally
affected.
I
had
booked
to
stay
next
week
as
well,
but
I
have
just
cancelled
my
stay
and
I
will
avoid
stay
there
again
at
all
costs!
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