1/5 Samantha M. 5 months ago on Google • 3 reviews
Was
treated
with
complete
disregard
and
Dr
was
extremely
unprofessional,
she
gave
me
incorrect
medical
information,
and
when
questioned
and
requested
she
re
read
previous
notes
to
undrstand
why
I
was
attending,
she
said
oh
yes
I
mixed
you
up
with
someone
else.
Offered
no
support
for
the
reason
I
was
there
and
kept
diverting
off
on
other
things
to
take
attention
away
from
the
support
I
was
asking
for
and
then
I
was
accused
of
attending
for
more
than
one
issue
which
i
did
not
do.
Complete
waste
of
time.
I
provided
feedback
in
a
calm
manner
and
expressed
that
I
was
disappointed
with
the
appointment
today
and
felt
that
the
Dr
had
let
herself
down
in
her
duty
of
care.
My
feedback
was
on
the
basis
she
provided
no
support
that
I
asked
for
and
read
my
notes
incorrectly
twice
telling
me
incorrect
results
and
feedback.
Personally
I
feel
we
should
be
able
to
feedback
whether
we
are
happy
with
a
service
or
not.
I
did
this
in
a
calm
unthreatening
manner
-
it
was
purely
feedback
-
feedback
is
a
gift
and
every
professional
should
use
feedback
as
a
form
of
reflection
on
their
practice
-
positive
and
negative.
I
then
received
a
warning
letter
to
say
that
my
comment
was
deemed
as
abusive
and
threatening
from
the
practice
manager
without
any
consultation
with
myself
or
conversation
on
how
I
felt
the
appointment
went.
This
is
extremely
one
sided
and
actually
extremely
disappointing
that
the
practice
manager
did
not
investigate
this
further
before
issuing
a
warning
letter.
Where
is
the
patient
protection
and
the
warning
letter
for
a
Dr
that
acted
unprofessional.
I
have
never
in
my
life
received
a
warning
letter
of
any
type,
nor
have
I
been
abusive
to
any
staff.
As
a
professional
myself,
I
welcome
feedback
on
my
practice
and
find
it
completely
unacceptable
that
a
warning
letter
was
sent
to
myself
without
any
consultation
about
the
appointment.
There
are
always
2
sides
to
every
story
and
unfortunately
not
listening
to
the
other
side
is
how
poor
practice
goes
undetected
and
unaddressed.
I
will
be
taking
this
issue
further
and
am
extremely
disheartened
by
firstly
the
service
provided
by
the
Dr
and
then
the
accusation
letter
from
the
practice
manager.
I
must
state
that
I
have
never
had
an
issue
with
the
service
that
any
other
Dr,
my
actual
GP
or
nurse
at
this
practice
-
which
in
itself
speaks
volumes
about
the
treatment
that
I
received
that
day.
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