2/5 Katie M. 1 month ago on Google • 11 reviews New
I
had
a
great
time
at
the
Dreamcatcher
show,
but
it
was
their
own
staff
that
had
to
essentially
control
everything
because
Troxy
security
was
awful.
Nobody
seemed
to
know
where
people
needed
to
queue
and
the
security
guard
who
decided
to
take
control
of
that
was
very
abrasive
with
everyone
despite
the
crowd
being
just
confused.
We
also
saw
him
arguing
with
other
security
guards
over
where
people
needed
to
line
up
because
we
were
told
to
line
up
in
different
places
by
different
staff
members
VIP
ticket
holders
were
left
at
the
back
of
the
venue
for
a
long
time
before
the
event
organisers
themselves
came
to
take
us
to
get
our
VIP
wristbands.
The
Troxy
security
guard
who
decided
he
was
in
charge
of
taking
people
for
VIP
wristbands
seemed
to
vanish
after
leaving
us.
The
staff
doing
wristbands
were
confused
why
nobody
was
coming
up
because
we
were
made
to
wait
down
the
street
by
Troxy
staff
and
were
told
we
could
only
go
up
when
he
came
and
got
us
in
small
groups,
which
he
was
doing
at
an
alarmingly
slow
rate
considering
it
takes
5
seconds
to
get
the
wristband
and
we
had
a
specific
time
window
to
collect
them
in.
Whilst
going
in
for
our
VIP
meet
&
greet
people
were
pushing
and
getting
dangerous
and
made
some
people
in
the
line
panic,
and
when
someone
asked
security
to
step
in
they
claimed
that
it
wasn’t
for
them
to
deal
with.
I’m
not
sure
why
security
was
even
there
since
they
didn’t
try
to
keep
things
safe.
It
seemed
like
the
head
of
the
event
staff
had
to
take
over
crowd
control
and
organising
lines
for
the
whole
day
and
had
a
lot
of
issues
with
the
Troxy
staff
herself.
The
only
good
thing
security
did
was
hand
out
water
from
the
front
of
the
stage
throughout
the
show.
Overall
it
felt
extremely
disorganised
and
unsafe
at
times
and
I
would
try
to
avoid
attending
a
show
at
this
venue
going
forward.
The
reason
I
gave
the
2
stars
was
the
accessible
bar
and
good
view
of
the
stage
(though
we
only
got
to
stand
that
close
because
of
Dreamcatcher/MMT’s
staff
organising
the
crowds).
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