The Gym Group London Wood Green Lordship Lane image

The Gym Group London Wood Green Lordship Lane

Gym Fitness center

😠 This gym is not welcoming at all. The business is running itself. I am a new joiner and there was no one to help me. No induction and no help. I was struggling to find a locker and I didn't know how to use the gym equipments. There were gym trainers who refused to help and said they are only here to... People often mention staff, good, friendly, class, great, classes, equipment, clean, Joel, machines,


Address

725 - 731 Lordship Ln, London N22 5JX, United Kingdom

Website

www.thegymgroup.com

Contact

+44 300 303 4800

Rating on Google Maps

4.70 (1.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (22) good (22) friendly (20) class (18) great (18) classes (17) equipment (15) clean (15) Joel (14) machines (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 You T. 2 years ago on Google
    This gym is not welcoming at all. The business is running itself. I am a new joiner and there was no one to help me. No induction and no help. I was struggling to find a locker and I didn't know how to use the gym equipments. There were gym trainers who refused to help and said they are only here to trained those people who paid extra for training. I'm sure they are loosing millions of customers. No one would come in this kind of gym which is not welcoming at all specially if they can't help new joiners to guide them how to use the equipments. I will cancel my membership.
    5 people found this review helpful 👍

  • 1/5 Lukas 2 years ago on Google
    Not enough leg machines. Rusty equipment. People sitting on machines doing nothing. Some lockers don't work with a padlock. No gym members only bike racks. And on behalf of my female friend who also visits, too many pestering macho types.
    3 people found this review helpful 👍

  • 5/5 Jayson D. 1 year ago on Google
    I decided to hit the gym 5 days ago and as a larger person I was nervous about coming into a space with so many healthier people. But the atmosphere has been fantastic, electrifying and welcoming. In particular Joel's Circuit class and my conversations and Introduction with Jose have been massive confidence boosters. The venue is clean, safe and is perfectly located in the centre of Wood green
    3 people found this review helpful 👍

  • 5/5 Pulkit A. 4 months ago on Google • 47 reviews
    I recently joined The Gym Group in Wood Green and had the pleasure of being trained by Aleksandra. Her expertise and guidance have been instrumental in helping me achieve my fitness goals. Her personalized approach and motivating attitude make every session enjoyable and effective. The gym itself is well-equipped and maintained, providing a conducive environment for a rewarding workout experience. I highly recommend The Gym Group in Wood Green, especially with the exceptional support of trainers like Aleksandra.

  • 3/5 Bonnie James (. 3 months ago on Google • 23 reviews New
    The gym is all on one level and quite small. Sometimes the machines can feel like they’re quite crowded together due to the small space being worked with. I personally find the layout discombobulating, but that’s my own opinion. In terms of equipment, I would say there is a greater variety at The Mall gym. Equally, I never find myself waiting around for a particular machine or equipment. By comparison, this gym is both cleaner and smells better so is preferred in regards to that.
    1 person found this review helpful 👍

  • 5/5 Tanya p. 1 month ago on Google • 21 reviews New
    Me and my friend have just started the gym at the beginning of the month and I must say the staff are very friendly and helpful. The environment of the gym spacious and safe. Staff are more than happy to help with using the equipment so you reach your full potential when exercising. Shout out to Joel and taz for being super friendly and making me and my friend feel comfortable when we come! The gym is very clean and the changing room for females. They have a variety of classes and equipment for the capacity.
    1 person found this review helpful 👍

  • 1/5 Σικανός 2 years ago on Google
    It used to be fine before the lockdown and now it's a horrible place. Scaffoldings inside, limiting the space that was already not big enough. No distance in between the machines as a consequence. They also put benches in the middle of the gym to make impossibile any social distance. The aircon makes you sweat like you are in a sauna. The customer service does not care at all and after years of membership I cancelled
    2 people found this review helpful 👍

  • 5/5 nightinvader 2 years ago on Google
    Always a great visit to this gym. I can check capacity prior to going to ensure the place is not too busy. Clean, functional interior with great layout & very good variety of machines. Highly recommend.
    2 people found this review helpful 👍

  • 5/5 Zhekov G. 4 weeks ago on Google • 32 reviews New
    Good

  • 5/5 Gabriela F. 3 months ago on Google • 27 reviews New
    Fantastic Stretching Class with Joel! I recently attended a stretching class with Joel, and it was an amazing experience! Joel's mindfulness and positive attitude created a welcoming atmosphere. He consistently ensured that everyone exercised properly, making the class both interactive and enjoyable. His friendly demeanor and constant smile added an extra layer of positivity. I highly recommend Joel as a personal trainer—you won't be disappointed!

  • 4/5 William O. 2 years ago on Google
    Decent gym, good spread of equipment and space. Reasonably clean, plenty of lockers. Hard to get a hold of staff at times.
    1 person found this review helpful 👍

  • 4/5 Stefan B. 2 years ago on Google
    No complaints, staff are very good. Machines are exceptional, the only reason for a lesser star is the size of the building. Quite small but not tiny.
    1 person found this review helpful 👍

  • 4/5 david pascual l. 2 years ago on Google
    Good price, nice and clean gym, very polite workers
    1 person found this review helpful 👍

  • 4/5 Yoseba A. 2 years ago on Google
    Great gym. Plenty of machines and never extremely busy. It would be nice a fount to where supply some free water though. Overall it's excellent for those who have already a set routine; the staff is friendly, but I never request their training, so I can't rate their training service. Is clean and safe.
    1 person found this review helpful 👍

  • 5/5 Fabiola C. 2 years ago on Google
    Love the it ppl very friendly 🙂 and gym very well cleaned and high standard ☺️
    1 person found this review helpful 👍

  • 2/5 Simona M. 2 years ago on Google
    Not enough equipment, so dusty and dirty everywhere. If you have allergy to dust, then absolutely not for you. Changing rooms good. Baths good. Staff polite. You can do your training anyway.
    1 person found this review helpful 👍

  • 5/5 Enoch Bugyei (. 4 weeks ago on Google • 13 reviews New
    Brilliant gym! Great service and easy equipment to use.

  • 5/5 Machanda D. 1 month ago on Google • 11 reviews New
    Excellent personal trainers who are always ready to help. The gym is really well maintained with all of the equipments required. If you are around Wood Green this gym is a must visit.

  • 5/5 Grace Cerlienco nee. D. 1 month ago on Google • 8 reviews New
    Love this gym! Has such a great community feel, and the classes are amazing. Great and friendly staff - shoutout in particular to Ricky and Joel who make the effort to remember your name and have a convo with you.

  • 5/5 Nathali M. 3 weeks ago on Google • 8 reviews New
    Thursdays, circuits classes are great, totally a full body burn workout and you'll never leave without a proper stretching that is key to not get injured! I absolulery recommend it! Thanks Aleks!

  • 5/5 Lucy F. 3 weeks ago on Google • 6 reviews New
    Safiyyah was great! She helped me set up my account again and was so helpful - thank you!!

  • 1/5 Shay T. 1 month ago on Google • 6 reviews New
    This gym needs to be closed immediately!! The amount of black mould on the ceilings is ridiculous and is unsafe! I’ve walked to the very back of the gym, up the 2 stairs and if you look on the right side of the ceiling there is copious amounts of black mould!! Im sure somebody will say, “oh it’s because there is no windows and it can get hot” wrong! Because the 4 other closest branches are mould free, and I won’t be coming back to the lordship lane one! God knows how much more mould is in the building, I didn’t stop to look!

  • 5/5 CHIXINTONG M. 1 month ago on Google • 5 reviews New
    I have been here over 2 years and the service is good, people are very friendly. Previously signed up the PT programs and lost 5 kg within 2 months. Highly recommended.

  • 5/5 Mert Berkay A. 3 months ago on Google • 5 reviews New
    Instead of going to the White Hart Lane branch right next to my workplace, I travel 15 minutes every day to come here. The employees are friendly. Nikolay, Ricky, Safiyah are all helpful people. Everyone is minding their own business, and although I have not locked my closet, I have not experienced any theft in 2 years.

  • 5/5 Ivanka B. 3 weeks ago on Google • 3 reviews New
    Great gym, lovely stuff, always willing to help. A lot of classes to choose from. Alekaandra’s class is great <3

  • 5/5 Aditya S. 3 weeks ago on Google • 3 reviews New
    The gym is a really good place to start fitness. Aleksandra is a really good trainer, She helped me a lot to understand the exercises.

  • 5/5 Kaana K. 2 months ago on Google • 3 reviews New
    I was visiting from Atlanta Georgia and had such a warm reception from Ricky at the Lordship lane branch in Wood Green. He made me feel so welcome and reminded me of what I missed most about England. A first class guy. I definitely will be back on my next visit. Thank you Ricky!

  • 5/5 Carmen A. 3 weeks ago on Google • 3 reviews New
    Friendly gym been coming here for 2 years and still keep going

  • 1/5 Walid 2 weeks ago on Google • 3 reviews New
    very unprofessional and rude manager. Doesn’t seem like anyone’s taught him manners he goes around trying to intimidate other fellow member. Ego is through the roof, after speaking to me in the such manner I confronted him and told him to mind how he’s speaking and use manners. Instead of listening he got very defensive and started saying “what are you gonna do” and saying he’s going to “block my account” which says a lot. Thats a boy managing a gym due to this me and fellow members will have to cancel our membership and not return to this gym.

  • 5/5 Mariana S. 1 year ago on Google
    I LOVE COMING TO THIS GYM!!! The instructors are just incredible, friendly and supportive. The gym is always tidy and clean, they have many classes to choose and many machines and equipment.

  • 5/5 Manuella M. 1 year ago on Google
    I have been coming to the gym for the last year and it's been absolutely great. It's been great having a personal trainer ( Taz) gave me the motivation I needed. All staffs are absolutely fantastic. Love it here.

  • 5/5 Marta Z. 1 year ago on Google
    💫 The Gym Group London Wood Green Lordship Lane 💫 AMAZING GYM!!! 💫 Such a family vibe as soon as you walk in the doors. The staff here is incredibly friendly, helpful and qualified! Great customer service can increase the overall value of your business and make a huge impact. Incredible customer service is what makes your business unique and it's the reason why members remain loyal to your brand. Well done to manager and team👌🏼 The best facility around!!!💫

  • 1/5 Vali M. 2 months ago on Google New
    Really nice gym. The biggest downside is that personal trainers kick you out of using the equipment for them to do their session with the client. Thanks, George!

  • 5/5 A D. 1 year ago on Google
    I found Laura’s Bootcamp sessions brilliant and motivational and same for Joel’s sessions too. Thanks a lot for this great experience as a new gym member. The gym is very clean, safe and pretty much found everything I needed here to workout.

  • 5/5 Mayeesha 1 year ago on Google
    Great gym, staff are super friendly and gym is always clean. Decent range of equipment/machines too, could do with a few more.

  • 5/5 Nicoleta G. 1 year ago on Google
    I`m very happy at this gym, I love the environment, the staff și so friendly the manager is very helpful 👍 Classes here ar a blast. I like so much Beatrice`s Classes, very hard but good this is what we need , she's my favourite.

  • 5/5 Denisa S. 1 year ago on Google
    I like this gym , always clean the staff are very friendly , the manager Helio is very helpful . The classes are amazing , full of energy. I love LBT with Beatrice , every time I leave the class in big pain but a good one.

  • 5/5 Michaela O. 1 year ago on Google
    Love it here, especially morning hours when it is quiet and empty! Very nice staff too, always smiley and helpful! Thank you for making my gym exercise enjoyable!

  • 5/5 Zuma Rodrigues de F. 1 year ago on Google
    It's a great place to trainings. Well equipped, clean bathrooms, not busy gym and cool temperature. Also if you are not in shape yet you don't feel uncomfortable about yourself there as you can see very diversity shapes and ages there.

  • 5/5 Ian T. 1 year ago on Google
    Well-equipped and functional gym. Their classes are a standout - have attended a few of Jose's classes now and his programmes are always great fun and challenging. He ensures that your form is good as well and he'll definitely tell you if it's off. Some of the equipment could use a bit of a refresh but otherwise am very satisfied with this gym

  • 5/5 Alexandra P. 1 year ago on Google
    AMAZING GYM, AMAZING WORKOUTS! The staff here is extremely qualified, not forget about Beatrice , very useful and friendly ! She knows how to push you to the limit in the best way possible with her workouts. You will not leave disappointed! Such a family vibe as soon as you walk in the doors – I highly recommend checking this gym out.

  • 5/5 Norbert T. 2 years ago on Google
    Clean and tidy. Good atmosphere.

  • 5/5 Ariadna Hueltes P. 2 years ago on Google
    Bigger than what I expected. All the equipment you need in a gym. Really clean. They also have personal trainers. Overall a good place and good price.

  • 5/5 saijah 9. 2 years ago on Google
    Very helpful and friendly staff. Clean and tidy gym. Very good variety of workout instruments

  • 5/5 Sofia K. 2 years ago on Google
    I love this place and I want to express my gratitude to Helio! He is my personal trainer and helps me to achieve my goals! Very professional, good communication, motivating, good results and he is amazing person! Thank you! The staff and customer service is on very good level as well, amazing atmosphere and staff, thank you !

  • 5/5 Mauro Bruzzese (. 2 years ago on Google
    Firstly I want to say THANKS to Nello, staff member, who has helped me today - He acted friendly and professional! I lost my key to open the locker and he sorted out in 5 minutes. Big relief ☺️ About The GYM is excellent, huge, clean and comfortable!

  • 5/5 Coman Oana M. 5 months ago on Google
    Really lovely class. Should be called Abs inferno because the blast come after. Beatrice really lovely and she know how to motivate us to not give up before the finish.

  • 5/5 Robert M. 1 year ago on Google
    Awesome gym! Incredible and inspirational staff who know their clients well and love to train anyone and everyone. No bad vibes from this gym and it's a good place to train!! Joel is awesome and loves talking to all gym new and existing members.

  • 5/5 Lo que el tiempo me d. 1 year ago on Google
    So enjoyable place. Big spaces, machines and classes with a complete equipment, spacious showers rooms, lockers, etc. Very clean indeed. Also machines to track your body composition and start your goals from there. I'm really enjoying.

  • 5/5 Ayse M. 1 year ago on Google
    Joel and Dale are main 2 personal trainers that stand out to me. They’re helpful, kind and overall caring towards the wellbeing of others. I recommend this gym in general

  • 4/5 unleashingthespirit 1 year ago on Google
    Wonderful gym with great staff and members. Could be better with an additional platform.

  • 5/5 Melanin T. 1 year ago on Google
    Best believe you better come to this gym, you have incredibly friendly staff like Ricky the legend with different types of circuit classes available to suite your needs. The layout of the gym is very simple so if you get lost there’s no need to be cross. You have staff at hand always available to lend a hand, especially when it comes to perfecting form I would know I’ve made a few mistakes but Dale, Ricky, Beatrice, etc have helped me in different aspects of the gym from fitness and health to mentality and wealth as we all know health = wealth. Don’t be shy as everyone’s needs will be met as the gym is also very well kept, salute to all the staff keep it up much appreciated.🫡 P.s if your having a bad day Joel’s always here to ask how was your day? 💯💯

  • 5/5 Tano D. 1 year ago on Google
    Nice class in Gym Group Wood green. Staff friendly and professional. I love follow the class. Lovely place

  • 5/5 Batuhan A. 6 months ago on Google
    Can someone help me? I love this gym. It has everything in it. The staff is incredibly good. Everything is perfect and deserves 5 stars. I received a notification from Gmail. I made everyone happy about the gym. And I encountered a problem. I am now 17 years old and I have the right to enter the gym, but since I did not have money, my father used his own card to open a gym account and I have been going to this gym for more than 2 years. Anyway, since my father opened his own bank account, he entered his birth year and I was banned from the gym I have been going to for 2 years and the reason is because of my father. Since I opened an account from the bank account, it was closed today after 2 years. This was one of the things that made me very sad. How did you realize this after 2 years? please someone contact me about this

  • 5/5 Nency B. 1 year ago on Google
    It's absolutely a very well built gym. You will find everything you need to work out and the team is very friendly, motivated and confident.Joel is so positive and helpful. He takes care of everyone and his stretching class is superb. He goes out of his way to help clients and he is always there for everyone.He is top notch. Highly recommended.

  • 1/5 Shipp A. 5 months ago on Google
    One day I went out in jeans, and happened to pass by this gym. It was a chest day, so I worked on my chest here. One of the staff, a white middle-aged male with long yellow hair, said that according to their policy, I could not wear jeans to their gym. I said I knew, and I would pay attention next time. Besides, I wouldn't use my legs today. However, he raised his voice and asked me to leave very rudely. I said, "aren't my jeans safer than your shorts? " He said it wasn't the fact that which one was safer, and it was just their policy but without showing the policy to me, so he had to ask me to leave 'politely'. LMAO, such an arrogant, rigid and rude man. Or maybe he's just being racism, since I'm Asian and he ignored some other people in the gym who were not dressed properly. It's very unethcial and unprofessional. What can I say?

  • 1/5 Jonathan C. 6 months ago on Google
    I have an issue with my membership I have been told I need to sort out in person. I have been down twice today 8.30am and 4pm, both times no one was there to let me in. When the notice on the door says support is available from 8am - 10pm. On Saturday the 3rd of September I had the same, membership wouldn’t allow me out of the gym and no one was there to help. Please let me know when I can come and sort out my membership.

  • 5/5 Stu R. 7 months ago on Google
    Love it! Great PTs, machines, and overall vibe. Gives me motivation to always better my physical and mental health! Joel is a fantastic PT!

  • 5/5 smarties p. 5 months ago on Google
    This gym is great. I really love and appreciate the stafff members especially Helio and Joel. The gym is always clean conveniently located near home.

  • 1/5 Jasmin P. 4 months ago on Google
    Hi Gym Group, I was very disappointed , Gym authorities scheduled evening classes 6:15 PM to 8:15 PM . I appreciate classes are important for training but only classes is not a priority for the gym , other members also important who not participated in class. I am facing shortages of kit and space for my body warm-up exercises due to all kit and space used by class members and trainer. I don’t know why they arranged classes on this time and this is the time where already rush hour at the gym. I hope understand my concern.

  • 5/5 Honeyboo 3 months ago on Google New
    Safiyyah is a great trainer I booked her for personal classes plus group classes and she is amazing . Pushes you hard to your ability and very attentive towards your needs . Fun , relatable down to earth and a great communicator. She is a credit to the gym.

  • 1/5 Casey C. 1 month ago on Google • 2 reviews New
    Would rate lower if possible. Came to this gym for the first time as I’m visiting England for about 3 months. I thought that I would be safe to purchase a membership from a gym with such good reviews. To my surprise, these reviews were almost misleading. First off, the email system wasn’t able to provide me with my code and so I had to go in within the hours of someone working there to help me out which was completely out of the way of my commute. Secondly, once I came back a second time to workout it became clear that the gym was obviously not cleaned enough. Unused dumbbells were scattered everywhere, the whole gym stunk, there was wet toilet paper around the sink in the bathroom, and I had to LEAVE instead of doing my last workout because the machine stunk so badly that I almost GAGGED. There are no cleaning rags around for people to clean off the machines that they’re using, the floor looks dirty, and a personal trainer at the gym was clearly being overly flirtatious with the client he was helping. While I do think he should have free rein to do that with his clients, especially if they are flirting back, it added to the overall environment feeling worse and dirtier. I regret setting this as my home gym and I think I will just cancel because it costs another £25 to change my gym to the other Gym Group around the corner and I am not willing to do that. I will be going to another gym that is less commercial and actually cares about the customers experience. I cannot believe there are not worse reviews on this gym.
    2 people found this review helpful 👍

  • 5/5 Shanaz C. 3 weeks ago on Google • 1 review New
    Enjoyed the class with Aleksandra (Friday HiIT), helped to boost my energy, balance and muscle building <3 I wish her all the best in her future <3

  • 5/5 Jack P. 3 weeks ago on Google • 1 review New
    Alex is always extremely helpful to me in the gym, helping me to unlock a new training method (drop sets for legs!!)

  • 5/5 Tara S. 4 months ago on Google • 1 review
    Amazing 10am class with Laura on Saturdays. Really hard class but she teaches you technique too so you can learn how to do the exercises on your own in the gym. A great way to start the weekend!

  • 5/5 Abdalla S. 3 weeks ago on Google • 2 reviews New
    Very good gym with good personal instructors especially Ricky Ferrari and Joel and alexandra

  • 5/5 Hamit L. 1 month ago on Google • 2 reviews New
    The gym has most of the equipment that I need which is great for me and helps me achieve my fitness goals. Joel was very helpful and informative.

  • 5/5 dilara t. 4 months ago on Google • 1 review
    Great gym class with Alexandra Every thursday, she instruct everyone by one by. She is super friendly and everyone attending the class where really welcoming. I wish i have more time to do personal training with her but I do not have time. Only attending her classes. Can't wait for thursdays. She gave a great class. Thank you.


Call +44 300 303 4800 Open on Google Maps

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