1/5 Rajeev S. 2 years ago on Google
Currently
I
am
paying
for
a
'two'
bedroom
property.
Unfortunately
due
to
a
severe
leak
I
reported
in
08/21
one
of
the
two
bedrooms
is
completely
unusable
due
to
the
reoccurring
leaks,
and
the
severe
damp
as
a
result.
It
is
now
29/10/21
almost
3
months
later
and
the
problem
still
has
not
been
resolved.
I
reported
the
issue
for
the
third
time
on
05/10/21
but
as
of
21/10/21
the
Landlord
seemed
to
think
the
issue
was
solved.
In
the
meantime
I
have
been
paying
the
full
rental
price
for
a
two
bedroom
property,
yet
for
3
months
I
will
have
been
unable
to
use
a
significant
part
of
the
property
-
a
younger
family
member
now
has
no
bedroom,
yet
I
still
have
to
pay
for
it.
I
have
asked
the
landlord/agent
to
consider
a
temporary
rental
reduction
due
to
the
above
reason
however
this
has
been
flat
out
refused
on
multiple
occasions.
Despite
many
emails,
phone
calls,
photo
and
video
evidence
I
shared
with
Winkworth,
the
landlord
still
appeared
to
think
the
issue
was
solved.
This
tells
me
that
Winkworth
must
be
very
selective
on
what
information
they
choose
to
pass
on
to
the
landlord,
or
the
landlord
doesn't
mind
dragging
on
this
issue
for
longer,
and
thus
incurring
significantly
higher
remediation
costs.
This
issue
was
first
reported
in
August,
it
is
now
nearly
November,
and
the
fact
that
it
has
taken
this
long,
and
the
issue
is
still
not
resolved
will
have
undoubtedly
incurred
additional
costs
to
tenant
(My
possessions
now
have
mould
on
them
and
I
now
have
to
find
another
bedroom)
and
landlord
(Has
many
more
remedial
issues
to
deal
with).
My
next
step
will
be
to
report
all
of
this,
making
complaints
to
the
Property
Redress
Scheme
and
seeking
legal
advice.
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