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Featured Reviews


Frequently mentioned in reviews: time (8) nice (6) pasta (6) staff (6) pizza (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Corrado B. 3 years ago on Google β€’ 242 reviews
    Excellent service
    1 person found this review helpful πŸ‘

  • 4/5 God 4 years ago on Google β€’ 22 reviews
    I visited Vapiano Soho in January 2019, had the classic Bolognese, it was decent for the price and the quality of the ingredients was decent, nothing too exciting, though better than the average in London city center. the atmosphere was okay, the sentiment toward the guests could be a bit warmer. The concept of this place is that you wait in line, order your dish and immediately the chef prepares the dish from the grounds up in front of you while you watch his skills. it's a nice gimmick for a one time visit but creates a long line. My chef had a minor technical issue with the Pasta cooker which caused the pasta to overcook for about 25 seconds, a negligible matter, but that created an apparent tension between the chef and his manager which affected the overall experience. I recommend this place for a first visit in a Vapiano branch. I will come back again when I’ll accumulate many unread emails to read in the queue.
    1 person found this review helpful πŸ‘

  • 3/5 Vins P. 4 years ago on Google β€’ 451 reviews
    Saturday night, very busy and all very disorganised! Cutlery and glasses always missing and leftovers on the tables! I like vapiano a lot but you have to make sure that you have enough staff, especially on a Saturday night! Food was amazing as usual and the wait for pizza was less than 5 minutes! Well done for that!

  • 4/5 Yiannis R. 4 years ago on Google β€’ 412 reviews
    Pizza was nice , place was so crowded and you could see all people working in order to service them , Salad was alsonice . The triple chocolate sweet can be improved. Place is very crowded. I see an over utilized Vapiano , or an understaffed one for peak times. Waiting time was about 1 hour for pasta. 30 Minutes for the pizza.

  • 5/5 Sarah T. 3 years ago on Google β€’ 292 reviews
    Good place to go for inexpensive Italian food. I really like the concept: select your meal and place your order to your assigned chef who cooks it in front of you, eliminating the need of waiting staff. Usually busy given the very central location but the queues to get served move quickly and there's a fast turn around in the eating area and the efficient model in place so you can get the space you need quickly.

  • 5/5 GG 3 years ago on Google β€’ 287 reviews
    Best pasta ever

  • 4/5 Claire W. 5 years ago on Google β€’ 120 reviews
    Interesting Italian restaurant, the idea is that you order food at a counter and have it made fresh in front of you. The staff were very friendly and nice. But the downside of the model is that you do spend a lot of time standing around waiting for your food, whereas you may prefer to be able to sit down if you've been walking around a lot. It was nice to have such fresh pasta prepared in front of me though. If you order a pizza you do get a buzzer to take back to your table.

  • 5/5 Sammy K. 4 years ago on Google β€’ 74 reviews
    Lovely staff and service. Didn't have to wait too long for the food. Busy as always but would go again and definitely would recommend.

  • 5/5 Leon Z. 6 years ago on Google β€’ 55 reviews
    I Love this place. Order direct from the chefs and watch them prepare your meal. Fully customisable! Choose the type of pasta, add garlic or chilli. Whatever you like! Plenty of seating downstairs, with a lovely ambience.

  • 5/5 Dan A. 3 years ago on Google β€’ 47 reviews
    Beautiful place, grate Italian chefs. A little bit confusing but I personally love this Italian style. Maybe the waiting time is not that grate, but overall the Italian food that they cook in front of you such as pasta, gnocchi, and also pizza, make this place worth visiting!

  • 5/5 Hanna M. 4 years ago on Google β€’ 33 reviews
    Great food (as always!) and the people that prepared it were very nice to us. It's really cool to watch them make it for you. The prices are not too over the top and competitively fine for what you'll get in return. The card system makes it really easy, too. That way you don't have to worry about keeping track of what you got for yourself. Would and will visit again.

  • 5/5 Semplicemente M. 3 years ago on Google β€’ 30 reviews
    Not only did I eat great there, but I worked there for a few months and have incredible memories of this place. Super trained staff, very kind and I know for sure about the quality of the food. I miss it even though it was tiring for me! But it gave me so many memories and many, many emotions, as well as an amazing garlic bread!!

  • 4/5 Raweewan W. 3 years ago on Google β€’ 21 reviews
    Lots of space to sit but when its not buay the staff clean less, but the food is amazing.

  • 5/5 Sara L. 3 years ago on Google β€’ 16 reviews
    Compliments!! Very patient and friendly chefs!

  • 1/5 AndrΓ© S. 4 years ago on Google β€’ 13 reviews
    Cozy space, friendly servers and nice service, but food was terrible. My fiance and I shared a barbecue chicken pizza and a calzone β€” the calzone was okay but rather unremarkable (especially for the price), but the pizza was just awful: far too salty, barely any trace of proper barbecue, and - without any exaggeration at all - the "chicken" bits tasted of fish instead of actual chicken. Did not want to cause any fuss so I didn't bother speaking to a manager after being offered the option after giving feedback β€” this is the first and last time I'll be dining here.

  • 5/5 B K. 5 years ago on Google β€’ 10 reviews
    Vapiano is my all time favourite. Since I first tried this restaurant in Miami a couple of years ago, i felt in love. I couldn t wait to try Vapiano in London.But nothing dissapointing here <3The all time smiling chefs, I love this place..everything is so interactive, is like a farmer market (what is adore by the way) or is like when you got magical power and stay in your kitchen bjt you don t have to do anything you just tell them exactly what you would like to go in your food and a professional chef is doing it for you. You can have all the time fresh bread and extra cheese from them (for free) I mean cheezus, what else is important in life? :)) ouh and don't forget to have something for take away ,because their boxes are the best ones in the universe! They are pretty and 100% reusable. Is amazing quality for price (really!) I would highly recommend this place for everybody (meat and veg. lovers as well) .And even if you not that hungry , just step in and watch the real cooking show.


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