WORST GP SURGERY EVER. in order to get an appointment you have to call them in the morning, as they say at 8am and NOBODY answers as the line is always ENGAGED. After 40 minutes wasting my time to try to reach them, they tell you they do not have appointments and they ask you to call them back the next day at the same time. Not only they try to fool us, what is more, the personal working as admins are RUDE and USELESS. The Nurse Practitioner is also very incompetent and does not know how to address problems (once she prescribed me antibiotics to treat a candidiasis infection????) I never had a problem with the Medical team, though. Finally I took the best decision of my life: changing my gp surgery, and that is my advise for everyone.

Worst ever! You have serious health issues and they send you away! You get results from another doctor for treatment and they don't seem to care and you again need to call a zillion times at 8am in the morning, just to hear the line is busy and for them to tell you at 9am when you finally get through that all appointments are gone for the day and you need to call again tomorrow. It's like groundhog Day! Zero compassion for serious health issues someone is dealing with!

Its the worst Practice i ever seen. Doctors offer consultation only by phone, you need to wait 2-3 weeks untill they make some time for you to call you. They are lazy, doesnt care about people

Well I just reading all the review about Parkside Medical Centre which is my GP as well unfortunately I got the same treatment from the receptionist . They are no prepared to work on a public place specially in a health centres. The bad think is we have nobody to complaint about as the manager is one of the doctor. Unfortunately I have to give one star to published my review.

I have been waiting six months for them to send on my medical records to the surgery where I am now registered. Previously I failed in my attempt during CV19 to find out my NHS number. No reply. I complained via its own Complaints system. No reply. Not even my current surgery has been able to get Parkside to send on my records. I would avoid them though the treatment itself is not a cause of my irritation

What’s the point of this GP when you can’t get an appointment.Useless

Horrific patient care. Catalogue of blunders that have severely impacted my 82 year old Fathers health. And it continues …. The poor community nurse has spent her valuable time today ( that should have been spent with vulnerable patients) emailing , calling for his prescription - she even went over the chemist to try and see if they could sort anything. I will be back onto the ombudsman as they “investigated themselves” after their last catalogue of failures I reported ! They should be closed down! They put patient lives at risk !

An embarrassment to the NHS. Rude, incompetent reception staff. No duty of care. I regularly have to use an Urgent Care centre to receive proper medical care. I walked into reception for an appointment years ago and they thought I was the doctor... disturbing, but at least I would have been able to get an appointment!

The reception staff are so distastefully rude. They have no intention of helping and have very much a “computer says no” approach to everything and anything. It’s highly concerning that even with all of these terrible reviews, there isn’t some form of governance of the awful behaviour that is demonstrated. 1 star, purely because 0 isn’t an option. Shameful!

Iam sorry I can only give you one star because you deserve les than a minus grade for you terrible service and very rude staff, this practice should be closed because it provides nothing to patients not even sympathy.

Purely because I can’t rate less than 1 star. From the receptionists to the GP. Absolutely appalling. If you’re not ready to force them to help you, you will not get any help. And even then the bare minimum will be given.

I am satisfied with the care of this gp, I have never had any problems

The worst Practice I've ever seen, so rude staff, also the reception ladies are really awful.

Rubbish and horrible GP surgery ever I have been registered in the UK shame on you all Parkside, Medical Center, rubbish I will never take my family to this place ever again!

Initially this place is set in Camberwell Green London. It's an absolutely friendly place, with an ever so kind and understanding reception staff. The doctors have been there long term, and initially they like to show diligence with careful understanding and lots of empathy towards absolutely everyone who sees to seemingly visits there. A form of welcoming that can only be generally be described as anthropology attitude, as they are careful listener's to all societies and cultures and most interested in everyone's development as well as there biological and physiological characteristics. They initially take broad approaches to understanding the many different aspects of the human experience, as they always consider their past , a holistic approach towards that significant individual becomes they have significant beliefs that it is so important to be a listener's friend, a part of something that will always be intimately interconnected are a means to provide support that looks at the whole person, not just their mental health needs. But supportive in a way that considers their physical, social and spiritual well-being too.

In terms of getting an appointment, very very difficult and terrible phone system. You have to call, it's engaged, hang up, call, it's engaged, hang up, call and so on until you eventually get through. I've had to do this over 80 times! They need to introduce a call queueing system. However, once I see a GP, the service has been very good and referrals to hospital have been fast and without a hitch (so far).

I wouldn't even call this a service. No accountability, no interest in patients welfare. Truly shocking.