Waitrose & Partners Canary Wharf image

Waitrose & Partners Canary Wharf

Supermarket

Supermarket chain for fresh British produce, groceries & baked goods, including store-brand items. People often mention Waitrose, store, selection, Canary, shop, Wharf, staff, great, quality,


Address

16-19 Canada Square, London E14 5EW, United Kingdom

Website

www.waitrose.com

Contact

+44 20 7719 0300

Price rating

$$ $$

Rating on Google Maps

4.40 (1.6K reviews)

Open on Google Maps

Working Hours

  • Saturday: 8 am to 9 pm
  • Sunday: 12 to 6 pm
  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm
  • Friday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: Waitrose (13) store (13) selection (11) Canary (10) shop (9) Wharf (7) staff (7) great (7) quality (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 whY2G 2 years ago on Google
    The family has shopped here many times over the years and the experiences have always been good, nothing bad can be said about the services provided nor the quality. Getting here isn't too hard, for public transport, Canary Wharf via Jubilee, Canary Wharf via Docklands Light Railway (DLR) and buses, Canada Square North (Stop H) caters to buses D3, D8, N277 and N550, while Canada Square South (Stop J), both caters to buses D3, D7, D8, 135, 277, N277 and N550. You could also use their parking bays which cost a fee of course. Recommended if nothing else.
    4 people found this review helpful 👍

  • 5/5 Velena N. 1 year ago on Google
    The best Waitrose! We love going there as the shop is massive and they have everything. We went there on 05/05 looking for some fresh burgers for an upcoming bbq. We needed 30 burgers but it was very last minute, however they tried their absolute best to make it happen including calling other shops to arrange a pickup. At the end we decided to get the packaged ones as they were available there, which was also a suggestion from the floor manager Sarjis, who took a lovely care of us. He also gave us a box of fancy chocolates because they couldn’t get us the fresh burgers. That was such a nice gesture. We are very pleased with the service and the attention. The staff in the shop is great!
    2 people found this review helpful 👍

  • 5/5 Fusigidane �. 11 months ago on Google
    I bought these delicious chocolates from Waitrose as a UK souvenir as they were 20% off. At £5.2 each for this quality, they are too cheap! I ate them as soon as I could and they were delicious and great, highly recommended. I like the look of the packaging and how light it is. I would like to give a set of British teas as a gift to my overseas friends.
    2 people found this review helpful 👍

  • 5/5 Leighton S. 1 year ago on Google
    An excellent Waitrose shop. Quite good at handling large volumes of people. Great selection of foods, including cheese, meet and bread counters. I’ve been coming to this store for six+ years and have never had any complaints. Decent selection of beers. Staff are generally fairly friendly. I happily shop here.
    2 people found this review helpful 👍

  • 3/5 Locations with A. 1 year ago on Google
    Usually come here to get my water melon but of late the selection as been a bit tasteless, but still love there pineapple juice. Most of the staff are happy with a few of them looking like theirs some personal issues going on that they should not be bringing to work with them. The member of the team that helped us was wonderful even went to the store room to see if there was any stock that as not been brought out. Thank you for that Parking is free for 2 hours if you spend over £10 in store. Nice location big selection of goods with pop up brands in the store Center which is nice Thank you for having us Ajla-Rae
    1 person found this review helpful 👍

  • 5/5 S I. 4 months ago on Google
    I use Canary Wharf Waitrose regularly and can always say that the staff are always super kind, diligent and welcoming. In particular I have received excellent customer service from Amy who works on the tills. The store is always well stocked, clean and staffed by a brilliant team. We are lucky to have them in Canary Wharf, and I hope they get recognised for their hard work by management.
    1 person found this review helpful 👍

  • 5/5 Jacqui O. 5 months ago on Google
    I always love going to this supermarket because they sell a great variety of high quality foods and drinks..Plus it always looks very clean and well presented.
    1 person found this review helpful 👍

  • 5/5 Anne-Jolie 3 months ago on Google New
    🌟 AJ's Customer Review: More Than Just a Supermarket 🌟but check prices on festive products: their Christmas stuffed chicken on tin is yummy, but price is £10 more than the usual chicken on tin of £6! Waitrose, where shopping is a delightful experience. From their own affordable and top-notch products to surprising treats like Turkish Delight ice cream, Waitrose delivers quality and joy. Explore their rotating promotions for easy access to great deals. Don't miss their organic produce, fortified eggs, and seed-filled breads. The friendly and helpful staff add an extra touch of warmth. 🛒🌹🍨 ✨ Quality Products and Pleasant Surprises ✨ 🌹🍨🎁 🔄 Rotating Promotions for Easy Access 🔄 💰🛍️🔄 🌱 Love for Organic Produce and Fortified Eggs 🌱a supermarket that cares about providing healthier choices for its customers. 🌿🥚🥦 😊 Friendly and Helpful Staff 😊 🌲 AJ's Suggestion to shop: Complimentary Coffee & Tea 🌲 AJ suggests resuming complimentary coffee and tea to reward loyal customers. It's a small gesture that goes a long way in fostering a sense of appreciation and building customer loyalty. ☕🛒😊
    1 person found this review helpful 👍

  • 4/5 Rich D. 1 year ago on Google
    Big Waitrose. Waitrose is one for the people. Although I’m this case that’s the people of Canary Wharf, which is an odd place at the best of times. Anyway, a good place to buy the fancy ready meals and lunchtime sandwiches. A strange option. Take a healthy eating tour of the store. Presumably they point out vegetable to you and that beer is bad 🤔 Anyway. Large supermarket which does everything you’d want it to. Fancy cupcake place outside.

  • 5/5 Eddie R. 1 year ago on Google
    A large Waitrose in Canary Wharf. The food and drink department is on the lower floor. They already are gearing up for Christmas with trees and decorations. Also a good selection of toys and gifts for younger children.

  • 5/5 Una M. 1 year ago on Google
    Anyone with a sweet tooth trying to watch their weight needs to try "Sweet Freedom": you will find it in the baking isle, it's a natural fruit syrup that's very versatile so can be used for porridge, coffee or baked goods. It's nicely packaged in a bottle with different woodland creatures on the front such as owls and foxes. It's perfect for coffee as a sweet alternative to sugar. I don't take sugar but I'm a coffee addict but sometimes I buy coffee that's a too bitter and this is the perfect addition.

  • 5/5 Philip K. 1 year ago on Google
    I went with no real intention of buying anything but got drawn to the wine area selling wine and beer to eat with a small menu. Very nice idea , I had a selection of cheeses with some crackers and bottle of alcohol free beer. The shop was nice and clean and well stock and my interaction with the staff a met was positive.

  • 5/5 Gail W. 1 year ago on Google
    The staff at this store go above and beyond what you would expect! I called just before Christmas, and asked for something I was expecting to be a big deal. And knew it was a big ask, to buy some flowers over the phone & drop them off with my daughter, who works in the Boots store opposite Waitrose. As she’s been suffering with her mental health & physical health recently, and I wanted her to have a nice surprise. I spoke with Stacie, who was a lovely girl, and asked me to wait, whilst she asked her store manager. He said it was ok, and Amber got her flowers within 30 minutes! I want to thank both Stacie and her manager from the bottom of my heart, for their very generous gesture, and will definitely be in to see them and thank them in person, when I’m next in London. Customer service in certain companies, has disappeared. Not at Waitrose! You are amazing!

  • 5/5 Julia S. 4 months ago on Google
    It’s an honest supermarket super easy. You’ll find everything online and walk-in. You will find loads of fruits, veggies ( but some of them have a hint of chemical tastes, anyway you need to clean it well. My all time favorite thing is the seafood shelf Lobsters, tuna all kind of fish and muscles. Love it! 🍋🍇🥒🌶️🦞 🐠🐙🦑🦀🦐🍣🍀🥰💖

  • 4/5 Martin W. 6 months ago on Google
    It's not just a food shop at this place. As part of a partnership you can get a selection of items sold in larger John Lewis stores. Kitchen accessories, technology,fashion,gifts ,children's clothes,and not forgetting the only toy department in Canary wharf. I also was pleased to find that having spent over £10, I got two hours free parking (Mon-Fri) and three hours at the weekend. My only small inconvenience was I couldn't pay fir my john lewis products through the waitrose tills. A store worth a visit in Canary wharf.

  • 5/5 Mr. S. 10 months ago on Google
    This is one of the best supermarket in London and it has all required things in all price range 😀. They are open more time than other stores and groceries here are amazing.

  • 1/5 Jason R. 5 months ago on Google
    Good deals on groceries, great selection and great quality. HOWEVER, I was disappointed with the checkout service I received at the Waitrose in Canary Wharf on Tuesday. The cashier lady did not greet me or respond when I said hello. She also did not say thank you or acknowledge me when I left. While everyone has off days, basic manners and customer service skills are important for front-facing positions. I hope the store will look into additional training on courtesy and engagement. With some improvement in this area, the shopping experience will be much more pleasant.

  • 5/5 Ruben C. 1 year ago on Google
    Good quality products and a great selection. The wine section is fantastic. The voucher scanning/ user interface needs improvement. It makes no sense to have to scan the membership card and each individual voucher as well

  • 4/5 St G. 1 year ago on Google
    A good store. A large selection of products. Prices are at the level of waitrose. When a lot of people in the store are crowded .

  • 5/5 Dao T. 2 months ago on Google New
    Waitrose Canary wharf is one of my favourite if not the best place to shop. It's such a treat to be able to do all your shop under one roof and then stop for cheeky drink at the bar. The staff are super- very friendly and efficient and knowledgeable about the extensive wine selection. June is a wonderful, happy bar tender and it's a pleasure to be served by someone who loves their job and makes you feel comfortable. Would definitely recommend taking a little break while shopping and have a glass of bubble or two....


Call +44 20 7719 0300 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Prepared foods
    • ✓️ Organic products
  • Recycling
    • ✓️ Batteries
    • ✓️ Plastic bags
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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