3/5 Michelle 4 months ago on Google • 13 reviews
We
booked
a
table
for
the
Queen’s
Masquerade
on
the
rooftop
bar,
and
high
promised
us
a
‘cosy,
heated
wigwam’
-
what
we
got
was
5
groups
of
people
at
5
separate
tables
too
cold
to
at
any
point
take
off
their
winter
coats,
hats,
and
scarves.
Every
time
someone
asked
about
heating
with
the
bar
staff
they
were
told
that
‘the
heating
is
on’
-
however
there
clearly
wasn’t
any
heating
inside
the
wigwam,
just
inside
the
actual
building,
some
of
which
made
it
out
the
open
door
to
the
wigwam,
but
then
also
straight
out
the
wide
open
tent
flap,
into
the
cold
night
air.
We
had
booked
a
table
for
5pm,
however
stood
on
the
street,
outside
the
closed
doors,
until
after
5
o’clock,
before
they
venue
finally
opened.
If
you’re
not
going
to
have
the
venue
ready
and
open
just
before,
or
at
least
for
5pm
on
the
dot,
then
maybe
don’t
take
your
first
bookings
until
5.15pm.
Easy
solution.
The
member
of
staff
at
the
bar
was
perfectly
pleasant
and
very
jolly,
considering
the
frigid
conditions
he
was
working
in,
however
when
we
tried
to
order
one
of
the
hot
cocktails
on
arrival
we
were
told
they’d
need
another
20
minutes
to
heat
up
properly.
Again,
maybe
make
sure
that
stuff
is
ready
for
5
o’clock,
if
you’re
going
to
allow
people
to
book
tables
from
5
o’clock.
The
drinks
and
food
were
very
nice,
hence
the
5
star
rating,
and
reasonably
priced
for
the
area
and
type
of
establishment
(the
food
especially).
The
service
wasn’t
bad
as
such,
but
there
was
one
person
manning
the
bar
and
everything,
including
the
food,
was
self
service,
which
would
normally
be
fine,
but
was
made
extra
difficult
by
the
slippery
slightly
icy
outside
area
of
the
rooftop,
hence
the
average
rating.
The
satin
drapery
and
mask
and
feather
decorations
were
cute.
I
didn’t
exactly
feel
transported
to
the
magical
world
of
the
queen’s
masquerade,
but
it
was
cute
enough.
However
we
left
over
an
hour
earlier
than
we
had
planned
to
leave,
because
we
were
so
cold
it
had
started
to
become
difficult
to
chat
through
our
chattering
teeth,
and
really
all
we
wanted
was
to
go
sit
in
a
warm
coffee
shop
for
30
minutes
and
get
the
chill
out
of
our
bones
before
starting
the
journey
home.
So
yeah,
I
suggest
fixing
the
heating
and
giving
the
timing
of
everything
some
serious
thought.
People
are
going
to
stay
longer
and
spend
more
money,
if
they’re
not
worried
about
frostbite.
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