2/5 Terra P. 3 years ago on Google
Reviewing
EGA
-
the
maternity
wing
of
UCLH.
Should
be
1.5
star.
Incompetent
and
unprofessional
clinical
staff
most
of
the
time,
with
may
be
two
or
three
exceptions,
after
many,
many
medical
staff
I've
had
the
misfortune
to
deal
with.
You
don't
generally
see
the
same
person
twice,
it's
lots
of
different
people
who
come
in
with
random,
ill-informed
and
confused
ideas,
overruling
each
other's
decision,
and,
on
at
least
one
occasion,
consultant's
choices,
who
don't
know
what
they
treating
nor
able
to
explain
their
choices.
No
idea
who's
talking
to
you,
many
times
no
name
or
maternity
Notes
left.
Twice
clinical
errors
with
medication
have
occurred
in
that
they
prescribed
the
dose
that
should
have
never
be
prescribed
in
pregnancy,
with
the
person
doing
it
not
understanding
medical
history
or
what
exactly's
being
treated,
luckily
discovered
by
a
consultant
but
only
after
a
week.
Most
clinical
staff
do
not
have
sufficient
communication
skills
to
answer
simple
questions
or
may
be
they
are
just
lazy
and
can't
bothered
e.g.
about
the
risks
or
contraindications,
and
can't
explain
their
choices
or
reasons.
Lack
of
competence,
if
any
present
at
all
in
junior
doctors,
next
to
impossible
to
get
hold
of
a
consultant,
though
consultant
care
indicated
by
the
NICE
guidelines
in
my
case.
On
two
occasions
junior
doctors
(no
notes
or
names
left)
changed
the
plan
of
care,
without
having
taken
information
needed
for
the
decision,
and
completely
ignorant
of
the
problem
being
treated.
No
midwife
or
doctor
follow
up
booked
for
months.
When
complained,
they
sent
complaint
to
the
doctor
(no
idea
of
the
role
though
as
they
never
say
who
they
are)
who
overlooked
it
instead
of
the
antenatal
lead
it
was
addressed
to.
The
same
doctor
then
telephoned
and
called
me
a
liar
and
said
she
could
see
followup
has
been
booked-
indeed
it
was,
after
the
complaint
went
through
it
was
indeed
booked
promptly,
probably
by
herself.
Also,
prior
to
that,
at
booking,
midwife
was
supposed
to
order
bloods
for
a
chronic
condition,
said
would
do
so,
but
she
forgot
to
do
it
until
queried
by
me
weeks
later,
meantime
again
I
was
on
the
incorrect
medication,
and
wasn't
feeling
well
so
had
to
revert
the
dose
myself.
This
wasn't
rectified
and
test
remained
not
done
till
questioned
by
me,
this
was
for
a
thyroid
condition
where
incorrect
medication
can
mean
irreversible
damage
to
the
baby's
brain.
So,
I
was
on
incorrect
doses
of
medication
for
two
different
problems
twice,
who
knows
what
long
term
harm
has
been
done
to
the
baby.
The
GPs,
the
outstanding
practice,
so
far
haven't
been
able
to
make
head
or
tail
of
what's
written
to
them
or
requested
to
prescribed
by
EGA,
so
I
have
spent
hours
of
my
time
liaising
between
the
two
and
explaining
what
those
letters
might
mean
and
what
the
hospital
are
asking
them
to
do
or
to
prescribe.
Every
single
request
had
to
be
resent
and
clarified
by
me
to
be
understood
by
a
GP.
Luckily,
most
times
they
copy
you
in,
but
when
they
haven't,
I
simply
had
to
wait
for
medication
for
two
weeks
due
the
delays
it
caused
as
they
GPS
haven't
been
able
to
understand
their
most
confusingly
and
concisely
written
requests.
The
quality
of
care
is
very,
very
low,
except
for
a
very
small
number
of
midwives
or
doctors,
and
is
that
of
a
third
world
hospital,
lacking
in
the
most
basic
knowledge
to
do
this
job.
They
are
okay
for
the
simple,
straightforward
things
most
women
can
deal
with
themselves
but
are
absolutely
useless
at
anything
else.
Most
women
will
go
on
to
have
a
good
pregnancy
even
without
any
antenatal
care
but
if
you
have
complications
or
underlying
conditions,
or
want
to
have
confidence
in
the
care
you
receive,
please
book
elsewhere.
Wish
I
had
gone
to
the
previous
hospital
because
this
level
of
incompetence
is
simply
shocking.
Am
sure
someone
from
PALS
or
similar
will
be
over
shortly
saying
what
amazing
care
they
usually
give,
and
can
I
give
more
details
just
so
to
dismiss
everything
later.Check
their
CQC
reviews
("Unsafe"
Oct
21)
and
you'll
see
the
level
of
care
is
almost
always
inadequate.
I
have
no
confidence
in
their
ability
to
manage
my
pregnancy.
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