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Fitness First London Bridge (The Shard) image

Fitness First London Bridge (The Shard)

Gym Fitness center Personal trainer Spa and health club Sauna Leisurecentre

😠 We wanted to cancel our contract because we've moved and they requested us to send them the flight confirmations. We have send the boarding passes. After that they didn't answered and after two months we founded out from our previous landlords that we received a letter from a credit recovery company... People often mention staff, classes, great, friendly, good, time, equipment, Fitness, work, small,


Address

Bridge Hotel, Basement Level, 8-18 London Bridge St, London SE1 9SG, United Kingdom

Website

www.fitnessfirst.co.uk

Contact

+44 20 3096 7588

Rating on Google Maps

4.30 (228 reviews)

Open on Google Maps

Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: staff (33) classes (27) great (25) friendly (22) good (18) time (16) equipment (16) Fitness (13) work (13) small (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Liviu P. 7 years ago on Google
    We wanted to cancel our contract because we've moved and they requested us to send them the flight confirmations. We have send the boarding passes. After that they didn't answered and after two months we founded out from our previous landlords that we received a letter from a credit recovery company. We have contacted First Fitness again and they told us that those are not considered flight confirmations without telling us this thing first time when we send it and what kind of other confirmations is acceptable. As far as I know and I've flight many times, there are no other confirmations necessarily when you fly. We have send them more than one week ago all the forwarded correspondence from the flight company that we've used but still no answer. We are really affected by this situation and we want to solve the problem as soon as possible.
    8 people found this review helpful 👍

  • 1/5 getmizanur 4 years ago on Google
    At first, I liked it. Then the problem started. The sauna in men's changing room stopped working for 3 months and no sign of trying to fix it after repeated complaints - it's still not fixed. Shower heads are sagging and clogged. The toilet smells bad. The staff will lie to your face to keep you as a member. It is not the type of service I expect from £65 membership. If I could, I would have like to have given them zero stars. Stay away from this gym.
    5 people found this review helpful 👍

  • 4/5 Alex C. 1 year ago on Google • 41 reviews
    It's actually convenient if you are working locally. Before or after work. I'm giving it a try out for free with their March promo trial. So far so good. The only down side there is a contract of 12months with a fixed price. And the lifts is broken. Not good for disabled clients. Free use of towels not consistent.

  • 1/5 Tim G. 5 years ago on Google
    Comfortably the worst gym I've been to. The gym floor is tiny and very crowded. Several machines are out of service. There is no signage so finding the changing rooms was a mystery in itself. After 10 minutes of searching I finally located a small spot in which there was space to work out. Moments later I was told by a less than polite member of staff that I had to make way for a class. Why such a small gym thinks it is appropriate to run 3 classes simultaneously at peak time is a mystery - there was nowhere left for people to work out. I certainly won't be coming to this branch of Fitness First again.
    4 people found this review helpful 👍

  • 5/5 Hajera R. 1 year ago on Google • 23 reviews
    I love Gabriella’s (Gabi) classes! She has so much energy and positivity and her classes are always so challenging but fun. They’re so good I followed her to this gym! I love the facilities in this gym, can’t believe there is a sauna. Small things that count!
    1 person found this review helpful 👍

  • 1/5 J K. 6 years ago on Google
    I used to really enjoy going to the London Bridge Fitnesss First. I joined fitness first for the ability to use different gyms near to work and home, and for many years it was a great experience. However, as time has gone by the standards have slipped, and the level of customer care has declined. On my latest visits to the London Bridge gymt the changing rooms were dirty and poorly maintained. And the gym was vastly overcrowded, making it difficult to work out. Fitness Firsts customer service has also slipped. They recently sold off the two closest gyms to my house, and so when I was forced to cancel (what other choice is there when their next nearest gym is over 40 minutes drive), I was pretty disgusted to find they want to charge me a months notice for the privelige. Apparently its in their terms and conditions, and it would be "unethical" to not charge me, and to charge other members. I'm not sure why the customer support team made a call to "ethics". If we're going to go down that route, what's ethical about selling the gyms I had access to, and then penalizing me for a situation out of my control. Ultimately, if they wanted to maintain a good customer relationship, they would forgo this charge. At this point, its not about the extra charge, although it stings, its about the years and years of customer loyalty and relationship that was built up. This feels like a slap in the face. Its not often you get customers who stay with you for almost a decade. And when you do, it makes sense to look after them, not treat them like dirt.
    3 people found this review helpful 👍

  • 1/5 S F. 6 years ago on Google
    Gym floor is tiny and they don't let you out of your 1 year contract early once you've grown entirely fed up of the mess and lack of space.
    3 people found this review helpful 👍

  • 1/5 M G. 3 years ago on Google
    I signed up to a contract stating that I could cancel my membership if my 'situation' changes (If I move address or leave my job). I've done both of those, I'm now nowhere near a fitness first and hence have attempted to cancel my membership on three occasions. The first time I walked into a gym and cancelled it, only to find out 3 months later that the receptionist paused my membership for 3 months and have now started taking out monthly payments. I then tried to cancel online but they want me to pay off the rest of my contract (even though the agreement was that I could cancel at no cost if my situation changes). I then tried to cancel it over the phone with head office (on 3 separate occasions), each time I was told someone would call me back 'tomorrow', it's been 4 weeks now and no still no call back or email. Just a couple of other things to note, when I first signed up I was told that there would be no joining fee (a January offer), they then charged me a £20 joining fee in February lool. (this actually made me chuckle so it didn't bother me too much). Then I was told I would get the commission back if I referred friends etc, I referred around 5 people who joined up and still no commission refund. I thought I'd give them the benefit of the doubt but fast forward 6 months and I've realised this gym and most people who work here (that I've communicated with so far) are absolutely atrocious. Don't get blind-sighted by good deals as these are only a way of pulling you in, and then the rest is history for them.
    3 people found this review helpful 👍

  • 5/5 Andrew S. 1 year ago on Google • 30 reviews
    The gym and facilities are very nice and well maintained. The staff was super welcoming too. The only down side was the size of the gym; there is not a lot of room for multiple people doing similar exercises. I would recommend this to anyone looking for a nice, smaller gym, with all the equipment and amenities needed for a routine workout.

  • 5/5 Al N. 1 year ago on Google • 13 reviews
    I have been coming to fitness first for a very long time. The team here are very supportive and driven. Jacob welcomed me and helped me to achive my fitness goals. He always gives me advice and checks up on my training programs. Never allows me to be complacent. His helped transform my body which helped me build confidence. The gym is very clean, makes a big differences when training. Keep up the good work guys. Bravo👏
    1 person found this review helpful 👍

  • 1/5 Alister 7 years ago on Google
    Dodgy sales practices of the staff, do not trust them.
    2 people found this review helpful 👍

  • 1/5 Camilla S. 7 years ago on Google
    Terrible , shockingly small. My living room is bigger then the gym floor. Only 7 threadmills of which 1 broken. Packed of people but none can actually have a nice workout. No steam room and the sauna again is house standard and for use of only 2 people max at time.
    2 people found this review helpful 👍

  • 2/5 Sam S. 5 years ago on Google
    Happy with the gym in general albeit a bit busy. However the 2* rating comes after the instructor running the FGT Core session at 7.30 this morning rudely asked my to leave the space I was using. Firstly, a please and thanks wouldn't go a miss. Secondly, its professional to have the foresight to mention to clients that they are required to move. Should you have some foresight and kindly mentioned that a class was happening at 7.20, this would have not been an issue, but the manner in which this was handled was quite frankly poor. Finally, the space I was using was not used for the class and it was subsequently used by another gym member once I had moved (shocking, i know!). All in all a sub-par experience, please address this in the future.
    2 people found this review helpful 👍

  • 5/5 Vee 1 year ago on Google • 18 reviews
    Jacob challenged me to do something a bit different! The gym challenge was hard but he was very encouraging and also got me to commit to coming back next week to track my progress! Very motivating and friendly from the moment i walked in!

  • 2/5 Jay K. 5 years ago on Google
    Firstly I would like to say the staff here are lovely really friendly. But the facilities are some of the worst I have encountered. Anywhere. It's over crowded hardly any equipment ques for showers. Classes can only fit 10 people. Not even an iron. Useless.
    1 person found this review helpful 👍

  • 1/5 Marc L. 5 years ago on Google
    WARNING, they will sign you up in 30 secs but cancelling is a nightmare, still don't know where I am after not being there for 4 months, they carried on taking out direct debits for 2 months after I cancelled so I cancelled it on my end. I did what they asked, sent a ticket of me leaving the country then got told a month later that they couldn't open the attachment. Sent it again and apparently it got forwarded to head office, 1 month later and another payment goes out then I email them very angrily to be told I'm being inappropriate (HA!). Sent them the attachment again and still haven't heard from them, doubt I am going to get reimbursed and they will probably still have me in their system as active... absolutely useless. Gym itself was not to bad but 100% DO NOT RECOMMEND
    1 person found this review helpful 👍

  • 5/5 Stephen C. 5 years ago on Google
    Nice gym good machines and friendly staff
    1 person found this review helpful 👍

  • 5/5 Adeem A. 1 year ago on Google
    A lovely clean gym with plenty of equipment for all your training needs. The customer service I received from Jack was amazing, he was extremely polite and answered by questions and eased any concerns I had
    1 person found this review helpful 👍

  • 5/5 Frank M. 6 years ago on Google
    It's friendlier branch than most FF I've been to.
    1 person found this review helpful 👍

  • 5/5 Luke S. 2 years ago on Google
    Have been going to Fitness First at London Bridge since April last year, and cannot recommended it enough. They’ve a diverse range of classes hosted by a really friendly and knowledgeable team who always go above and beyond to put you through your paces! Have been to many gyms but few offer this level of community. Fantastic gym run by fantastic people! Special shout out to Coral, Claudio and JJ! 👊
    1 person found this review helpful 👍

  • 5/5 Elisa C. 1 year ago on Google • 10 reviews
    The gym and the facilities are just great and the staff is even better! Great vibes all around, amazing classes and every single member of staff makes you feel welcome and well looked after! Special thanks to Jacob, JJ, Gaby and Tommy I highly recommend this club, especially to those who work in the area and are looking to spice up their lunch breaks like I do :)

  • 5/5 Clare S. 1 year ago on Google • 6 reviews
    Great gym and really friendly staff! I joined just over a year ago because the location is so convenient (right by London Bridge Station). I've been training with Jacob for a year who's lovely and so enthusiastic - he's completely changed my approach to exercise! It's really built my confidence with weights and different equipment. Great environment and not intimidating for women at all!

  • 5/5 Grace C. 1 year ago on Google • 4 reviews
    Lovely gym. Have recently started working out there was I’ve been off work a couple of weeks and it’s closer to home. Have enjoyed the daytime classes, as they are quite small groups and Jacob, the trainer is outstanding and very motivating !

  • 5/5 Will P. 1 year ago on Google • 3 reviews
    This is my regular gym and I can’t fault it. I have regular PT sessions with Jacob and he’s fantastic. He’s incredibly enthusiastic and attentive and has really transformed my fitness. I don’t do classes myself, but I have heard nothing but positive feedback from other members.

  • 5/5 Zara C. 11 months ago on Google • 3 reviews
    Amazing gym with really friendly staff! Perfect for newbies trying to get fit and regular gym goers.

  • 5/5 APCITY 11 months ago on Google • 3 reviews
    Absolutely adore the PTs for their sheer positivity, uplifting spirits, professionalism, friendliness and countless other great attributes. Special Shout out to Jacob for being a source of energy and light on those hard challenges he likes to offer to me every time I come in. His attitude towards fitness and people as a whole makes him a poster boy for the fitness industry. He is truly appreciated :)

  • 5/5 Elsa H. 1 year ago on Google • 3 reviews
    Have been going to this gym since 2019 and couldn't recommend it more. Claudio, Tracey and the rest of the team are fantastic, so helpful, and any trainers that run the classes (of which there are many and super varied, great for all people of different abilities) are really great. The gym itself is very nice, clean and has lots of equipment, machines and space for your own workouts. Its right next to London Bridge tube and train stations so super convenient, as well as having extensive opening times during the week so great for pre and post work sessions. Couldn't recommend it more!!

  • 5/5 Mary B. 1 year ago on Google • 3 reviews
    This is a great little gym. Equipment is good quality and new. The staff are amazing. Claudio, Kaye, Akin to name a few. They correct and teach form and push you during the classes, I’ve gotten so much stronger and more confident since joining this gym. Thanks guys :)

  • 5/5 George S. 1 year ago on Google • 3 reviews
    Fitness First London Bridge offers top-notch facilities and friendly instructors, making it a perfect spot for fitness enthusiasts. Though the venue is a bit small, it doesn't take away from the overall gym experience. A great choice for a centrally located gym with a variety of machines and group classes!

  • 5/5 LEWiS G. 2 years ago on Google
    I was visiting the area today and fancied a work out in this Fitness First and was amazed at the great customer service from Claudio. He greeted me when I entered the gym as if I was part of the Fitness First family already! Then he gave me a tour and answered all my questions about the gym in the best manners I have been spoken to with in a long time! He went the extra mile to make my first visit to the gym the best it could be, and even made sure I had everything I needed before I started my work-out. Just off this alone made me want to become a Fitness First member :). As for the gym it is a nice two-floor gym with clean facilities and a great variety of equipment to hit any type of work-out you desire. It was definitely worth it.

  • 5/5 Thanh Tuan T. 2 years ago on Google
    The gym has everything you need for a good workout!! The classes are amazing!! great location!! Team are so welcoming and knowledgeable. Big shout out to Claudio, Coral, Kay, Rasida and Alan!! :)

  • 5/5 Gaurav P. 2 years ago on Google
    Amazing place for swimming!

  • 5/5 Mike B. 2 years ago on Google
    Awesome really like to train there

  • 4/5 Laurence 2 years ago on Google
    Love the staff positive attitude and energy. Great classes foe yoga and pilates. Missing the body balance though... The company itself did amazingly well for their members during the pandemic . Still do. Kudos to the way they did and do manage the crisis.

  • 5/5 K W. 2 years ago on Google
    Good gym, has everything you would need for a good cardio, free weight, resistance training. Very clean. Towels and shower gel included. Also an ironing board and iron which is dead handy.

  • 5/5 James H. 2 years ago on Google
    Always a pleasant and clean place to workout

  • 5/5 Jagdeep S. 1 year ago on Google
    Not my regular gym but went here when I was in the area. Stark difference to the one I am currently using, and this is solely down to the staff. I had a few questions of which the the person I spoke to was amazing in explaining and helping me with. I think the colleague was Jack. Facilities were clean and well kept. Keep up the standards team London Bridge, great look!

  • 5/5 Naeem P. 1 year ago on Google
    Great atmosphere of professionalism throughout all staff and other gym members. A totally different vibe compared to my past experiences in other F.F branches. Would strongly recommend this gym!!

  • 5/5 Usman F. 1 year ago on Google
    Best gym ever, super friendly and welcoming staff. they have everything you need for a great workout. Amazing classes too!!

  • 5/5 chris k. 1 year ago on Google
    I have been a member of this branch for over two years and totally enjoy working out here. The space holds enough facilites for you to carry out whatever workout you choose, along with a very good range of equipmnet to help you. The staff are very professional but very friendly with it......I have a great rapour with all of the staff/instructrors. Always willing to help and have a quick chat with you. I mainly go to the gym for the lessons, and this is where I think this branch comes into it's own. They have a very good stable of instructors who are very knowledgeable and offer a good variety of classes, which are both fun and very challenging. Because each instructor has their own way of instructing classes, classes feel differnt each time.....other than totally pushing me and making me sweat out heavy calories. I have been been to othe branches, namely one of the main flagship branches (Cottons). And where they have great facilites and instructors, for me London Bridge branch will always come out on top and that is because of the staff that make it work. So thank you Claudio/Kamil/Kay/Akin and the rest of the team! I hope my glowing review will bribe you into going easy on me next session!

  • 5/5 Kassia A. 1 year ago on Google
    Excellent gym. I went to this gym twice while staying at the London Bridge hotel. Akin and Claudio welcomed me on arrival and provided outstanding customer service both days, ensuring I had all I needed during my training sessions. There is a weights room downstairs and cardio/dynamic exercise room on the ground level. All equipment is new. The gym and facilities are perfectly clean and it doesn’t get too busy, even at peak times. I would highly recommend this gym.

  • 5/5 Tee T. 1 year ago on Google
    This a small gym but the atmosphere and the staff there are so amazing. I put in so much weight during lockdown and I felt embarrassed to go back to the gym. On my first day I was shown around and showed how to use equipment. They greeted me by my name when I got there and paid close attention to every question I asked. Thank you so much For making me feel so comfortable

  • 4/5 T X. 1 year ago on Google
    Good small gym, and staff are really nice and helpful. Sauna was lovely however shower facilities could be improved as they were dated and full of limescale building up. The layout of the gym threw me off also but that's just personal preference :)

  • 5/5 Abdu M. 1 year ago on Google
    Been going to this gym for a week and it's been amazing. On the monday Tracy and her colleague were really friendly and welcoming. I would highly recommend, the equipment is great and the changing rooms and sauna are amazing

  • 5/5 Sam D. 1 year ago on Google
    Honestly the best gym I have been to by far, even though it’s quite small it has the standard machines required and staff are especially helpful, polite and professional. Especially Claudio who is never afraid to spot or assist you, he is a true credit to the fitness first team and makes the experience so much better!

  • 5/5 Sabine R. 1 year ago on Google
    Signed up, got a great induction, the gym's spread out over three floors, all great - except I ended up training at another Fitness First location closer to home. Tracy helped me sort out my change despite the fact that it wasn't for her to sort out. She was super friendly, helpful and patient. That's great customer service! Thanks, Tracy!

  • 3/5 Camille R. 4 years ago on Google
    Welcoming staff, good classes. Convenient location. Gym spread over 2 floors, weight area is small and easily crowded. There is frequently a bad smell in the ladies changing room. Equipment takes a long time to be repaired.

  • 4/5 Swag H. 5 years ago on Google
    Best Gym in London!

  • 1/5 Assal A. 5 years ago on Google
    Hardly any space or equipment. Extremely small gym.

  • 5/5 Harriet H. 3 years ago on Google
    Manager and the team are very welcoming and overly helpful. Good range of equipment and classes available. Studio space is free during the day for use. Really clean and well looked after facility. If you want to avoid the busy clubs at peak hours I would recommend visiting London Bridge.

  • 5/5 Tehirah B. 4 years ago on Google
    Great Gym. Almost the same ranking as Fitness First Tottenham Court Road. Clean and complete with a swimming pool. The staff members are very helpful indeed. I highly recommend. Go check it out!

  • 4/5 Carl F. 4 years ago on Google
    Great cycle classes

  • 5/5 Paul B. 4 years ago on Google
    I love the team there they are all very well trained assist you with any questions and help you if you're in pain or have any back issues I recommend everybody should join this job DW Fitness First five stars for me all the way.

  • 4/5 Kim S. 4 years ago on Google
    Good choice of classes and great variety of equipment.

  • 3/5 Kalam S. 4 years ago on Google
    Nice place but a little small. Good for quick workouts.

  • 1/5 Myrtou P. 5 years ago on Google
    No hair dryers at the female toilets for 2 days, the spinning instructor was late and did not spin - was just giving high fives and changing the music. "Lucky coupons" at the reception to win 15 min workouts with PTs. No thanks

  • 1/5 Num W. 4 years ago on Google
    £20 entry fee for one day entry, and only wanting to sell you a month or 3 month membership. ???? Thanks, but no thanks. Just continue a few hundred meters and get to King's Sport Gym.

  • 5/5 Nickell 4 years ago on Google
    The place was really looks great and friendly trainer..

  • 5/5 kabilan d. 5 years ago on Google
    I'm getting in proper shape now and the credits goes to Fitness first. Very nice workout area, free weights, cardio etc. Pool is so nice at Cottons. Nice PTs too. Want to get fit, hit FF

  • 4/5 BJK 8. 5 years ago on Google
    Affordable and nice equipment. Not the cleanest change rooms, which is a real shame. Use it for over 12 months and continue to do so. Worth checking out.

  • 5/5 laura c. 5 years ago on Google
    Staff very warm and friendly. Gym clean, and staff gave me some good advice. I will definitely join.

  • 4/5 Barbara J. 4 years ago on Google
    Great spin classes and friendly staff

  • 3/5 Philip H. 4 years ago on Google
    Good gym with decent range of equipment which they've crammed into the surprisingly large basement. The new cardio room lighting is cool and makes you feel like you're in a Tron movie or a maybe even a Lucozade advert. Unfortunately, while they have a few new machines, the older ones (particularly the bikes) need some TLC. Staff on the front desk are good but not so much on the gym floor Did see a mouse once. Grim.

  • 5/5 Jamie H. 7 years ago on Google
    Brilliant location

  • 5/5 Maria M. 2 years ago on Google
    Amazing Gym and very clean, the staff are the best.

  • 5/5 Natan N. 2 years ago on Google
    Lovely gym, staff and my congrats for the manager as so nice to me, thanks a lot for all the attention.

  • 3/5 Molebedi S. 4 years ago on Google
    Decent enough just not as much space in weight room as youd expect

  • 5/5 L N. 2 years ago on Google
    Great variety of weekday lunchtime classes run by knowledgeable and enthusiastic trainers. It’s a smaller gym as well so you get a more personal experience, no waitlists etc and they know you by name. Much friendlier than a lot of the larger, flashier Fitness Firsts!

  • 4/5 Nige W. 3 years ago on Google
    Clean, friendly

  • 5/5 Katie T. 7 years ago on Google
    Such a friendly gym - I love training here!

  • 4/5 James O. 5 years ago on Google
    Good

  • 4/5 Francisco V. 6 years ago on Google
    It's not the best of the clubs, a bit small

  • 3/5 Godwin P. 6 years ago on Google
    Smaller than the other branches and can get very busy at lunch time

  • 4/5 szymon s. 6 years ago on Google
    Great gym for students but lack some equipment

  • 4/5 Sohail N. 6 years ago on Google
    Decent facilities, good staff, can get crowded at popular times.

  • 3/5 Ivette -. 6 years ago on Google
    (Translated by Google) Passable (Original) Pasable

  • 5/5 Sherif O. 5 years ago on Google
    Cute little gym

  • 2/5 Nilufer G. 5 years ago on Google
    Was okay. Too busy.

  • 4/5 Sandra F. 5 years ago on Google
    Nice basic compact gym

  • 5/5 Sophie M. 1 year ago on Google • 1 review
    Been a member here for a week now and i’ve loved every visit, even from my first time, all the staff made me feel so welcome. My introduction with Akin, was well worth it! Even if you know what you are doing, its always good to brush up on your knowledge. Akin showed me a variety of machines and mat workouts, so I now feel comfortable using the equipment and know what i need to do to see results. Great team, always professional and friendly too. Definitely a gym i would recommend! 10/10! Akin and Kay know their stuff!
    1 person found this review helpful 👍

  • 5/5 Pelumi M. 11 months ago on Google • 2 reviews
    Had a lovely first time experience. The team was particularly welcoming especially Jacob who gave me a tour of the facilities and helped me work on specific aspects i was lacking. Lovely facilities, great energy and vibes and very motivational. Stopped all second thoughts of quitting and kept me determined to come back daily.

  • 5/5 Jenny R. 1 year ago on Google • 2 reviews
    I needed help with my membership and Tracy was very kind and wonderful to help me. I really appreciate how she took care of it and resolved my problem. Also she was very nice and took the time to show me around the gym. Makes going to the gym fun being around very friendly and smiling staff like her. Also special thanks to Gurdeep who is as amazing as Tracy! See you both at the club! ❤️❤️❤️

  • 5/5 Moheb M. 1 year ago on Google • 2 reviews
    A small cosy gym with great classes. Staff and instructors are very friendly and personalise the experience for everyone. Kay has been our first point of contact since the beginning and keeps on being motivating and encouraging to this day. His classes are always amazing and he brings great atmosphere to the whole gym.

  • 5/5 Bailey A. 1 year ago on Google • 1 review
    Great gym!! Really friendly, helpful staff and a great variety of classes - really enjoyed the trax class with Jacob!

  • 5/5 David L. 1 year ago on Google • 2 reviews
    Shoutout to Jacob, Tommy and Anton. Motivated me to beat my PB in the weekly challenge and nice friendly environment overall!

  • 5/5 Ines A. 1 year ago on Google • 2 reviews
    Great staff and gym! Smashing classes and challenges! Jacob always tries to push me to reach my limits. Definitely recommend boxercise class!

  • 5/5 Alma D. 1 year ago on Google • 1 review
    Super friendly staff! First time here and got roped into 2 back to back classes by the manager Jacob. He was super supportive and pushed us all very hard.


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