Pool is poor. Not in good shape and equipment little bit exhausted. LivingWell? Come on. Hilton London Metropole discriminated me and hide all their bad doings. They are bad. They made people LivingBad

3 stars for friendly staff. But the changing room is like a joke. The shower has no separates nor has a door or a curtain. While having a shower a little kid can come up after swimming, giving you a weird smile an run away. It is a tiny gym so do not expect any weight lifting equipments because there aren't any. Good for cardio days

Good gym equipment. Pool is on the small side and often half is taken up with swimming lessons in the early evening. Steam room and sauna are nice. Lacking a jacuzzi.

Quite run down, you need to leave your id if you want to enter (is that legal?), Gym is super small no equipment at all, shower near sauna is not working, theres suspicious smell....

Whole place needs a referb. The only plus side is that the swimming pool is chlorine free. Sauna and steam room out of order for more then 6 months. Nice staff.

Very unhygienic since equipment is not properly cleaned. They incorrectly deducted a fee from my account in November and as of January I am still waiting for the refund. Would not recommend!

This Is a truly awful gym speaking from a men’s perspective - the actual gym room is small but adequate if not dated with its equipment. The staff are generally busy and unattentative- not at the front desk when you need to get in or on their phone when you are their and need to wait . The actual changing and showering facilities are disgraceful - embarasssingly bad - no money is spent on upkeep - lockers are tiny and showering takes you back to prison styles of the 70’s . How Hilton could allow this is frankly an indication of their movement - the fact that refurbs could have been done during lockdown but instead they did nothing amazes me and I wonder where the money from the gym memberships went to. Don’t even bother trying to call - wouldn’t go here if it meant I put on 10 stone of weight I’d rather keep eating than work out here

Pool can get very busy with hotel guests. Steam room not be working for several months now and locker room is small. However, staff are friendly and helpful and gym room have all the basic equipment.

Gym is small some of the machines need to be repaired. Steam room is not working and now shower near the sauna. Hotel needs to update, male chamging room, is a corridor woth lockers and two small showera. Soap dispenser broken and needs to be replaced.