This was and still is, in a lot of ways, a nice gym. The staff are friendly, the equipment is clean and in good condition. But recently it’s become increasingly busy and is consistently fully booked during peak hours. Due to the nature of my job, I need to be flexible in terms of when I go to the gym and don’t want to book up a slot if I’m not going to end up being able to use it. This means I’m often having to wait until much later in the evening to use the gym which I pay for, which is a tad frustrating. One of the selling points of this gym when I signed up was that they said they’d limit membership to ensure it wasn’t overly busy. It seems like they’ve gone back on this decision.

The gym is in a great location and has a lot of potential. But consistently disappointed by music that makes your ears bleed, members with poor etiquette and faulty machines and false promises from management. The only reason I'm still a member at present is that it's slightly better compared to a budget gym... although I couldn't possibly recommend it as I find myself increasingly complaining - often with no response - for things like music so loud you can't hear your own and the machines that have never been cleaned. Dust bunnies on the weights stacks and weights never in order (a sign both of poor management and long established poor gym etiquette). The owner sounds lovely when spoken to. But that's not what you're paying for if you're thinking of signing up. I like it here but often with gritted teeth- so it's a mixed review. Remember that a lot of company reviews on Google are written by clients and friends - which skew the rating. I have no idea if this happening here obviously but my experience has been very different to many of these reviews. Think about what you want from your experience compared to cheaper options.

Jetts!.. started off as something really nice really different and very very helpful in so many ways specially during covid. Now? Now it’s more like Ministry of Gym (Sound as well). People that work long hours and wanna go train in the evening after to work - forget about it. There is no limit on the people inside the gym anymore so it’s almost pretty much always packed apart from two hours on the day that most of us are usually on meetings. You guys have amazing sound system we have realised that but you don’t need to demonstrate it at this level. It’s not a nightclub and some people do like to listen to their own podcasts or music whilst training. It’s so disappointing to see something that started off with so much potential going down cause greediness got the best of it. On the bright hand side - some PT’s of the gym are actual gems.

In terms of equipment, this gym is pretty impressive. It’s got a range of things and it’s all quite modern. There are however a few downsides, it does get busy so I haven’t been able to go at the times I’d like. It’s fairly small so even though there aren’t too many people, it does feel busy. You do sometimes have to wait to use the things you want. There’s not really space for them to hold classes, so they just do them in the middle of the gym, which is pretty annoying trying to walk past everyone. I also signed up to a class to try them out and they cancelled it very last minute because not enough people had signed up, which I don’t think is fair. Also, if you don’t want to use the water fountain for COVID reasons (I didn’t have a bottle), then there’s no where to get bottled water. Their fridge is just full of protein products etc. I asked for them to get in some bottled water which they agreed to, yet haven’t seen any in 2 months. Trying to get hold of staff here is very difficult. I asked to cancel my membership because I’m moving, and emailed the only email address I could see on their website. Weeks later there was no response and after multiple attempts of calling, finally got through to someone who said that was an ‘unmanned’ email address - well it’s on your website! This gym is OK for the money, but I expected a bit better after reading some of the reviews.

Very impressed. Great gym very clean and well maintained. With all the equipment you need. However- the club music is so loud and intrusive!! I’ve heard a few guests complain of it between eachother. I can hardly hear my own music when I’m wearing headphones. Without this- it would be one of the nicest gyms I’ve been to!

Came to London for a week as I may be moving down here with my partner. Thought I’d check Jetts out as I’ve never heard of them and I am blown away by my experience. I met with a guy called OJ who I believe was the manager and he was so welcoming, he cared about what I want and just made me feel so welcome. The music was brilliant with lovely atmosphere. I must say after this I really am excited to move as this gym will be my number one choice on day 1. I just hope the team haven’t changed by time I get there

Gym seems to have tipped into that imbalance of size and too many members. Hard to find equipment and space now even during the quiet times. At this point, I’m paying for the convenience of the gym location rather than the actual experience. A bit disappointing really

Music incredibly loud - audible even when wearing headphones Other clients have complained, nothing has changed. The staff care more about themselves than customers, evidently. Considering cancelling and changing gyms Not sure what there is to "understand" - the music is too loud mate !

My local gym, great location and 24 hours. Straight forward sign up process (Thanks to Rafic who signed me up). High spec facilities, always clean and tidy. Private showers and free classes. The current booking system is easy to use via the app, I can always get a booking and it never seems to get busy, I use the gym around 5.30am in the week which is quite early so I wouldn’t know how busy it gets at the usual ‘peak’ times. I did visit twice in a day once and at 5:30pm it was still fairly quiet! I work in the industry (for a competitor) and I would highly recommend Jetts. Thanks Ryan & team!

Quite a small space but generally isn't too rammed as long as you go outside the core hours all gyms are always busy (7-9am and 6-8pm). Unfortunately it is starting to feel a very tatty in places. Eg ripped foam padding on the lat pulldown machine not being replaced for months and very dirty walls. Most of the benches in the free weights are ripped and some of the flooring is coming apart. Also some of the lockers have never had doors on them since the gym opened 3 years ago. Meanwhile, some locks on the lockers that do have doors have been broken for as long as I can remember. It's a shame but it is just all starting to feel quite unloved and trying to do the bare minimum.

Good local gym. Not too busy during peak times. Does have only one of each machine (aside from cardio) but is decent price. Staff are always friendly.

Silvia has been an excellent personal trainer for me this spring. She provided advice on my diet and listened to what I wanted to achieve in our sessions. Sessions were varied and interesting and she was always positive and encouraged and motived me to push myself to do better. I'm now much more confident around free weights and the other pieces of gym equipment I was unsure of. The facilities in the gym are very good although on occasion it has taken a few weeks for certain broken pieces of equipment to be fixed.

Jetts is a friendly local gym with great classes and personal trainers. When I joined, I got a tour and PT consultation with Silvia and decided to train with her from the off. She has been the most supportive and motivational personal trainer I have ever experienced. With her coaching I have been able to achieve my goals and learn constantly along the way. Her enduring positivity and approach to guidance during our sessions were two things that I valued most about her training style. She was completely expert in answering all of my questions and consulting me with me at the start through to closing off our sessions at the end. I’d recommend training with Silvia to any of my closest friends and would love to train with her again in the future.

One of the best gyms I have been to for a long time! Jetts has all the facilities and equipment I need. I was particularly impressed with the HIIT functional training area the the range of machinery. The staff were also really friendly and accommodating.

I’d say this is the best gym I’ve been a member of and deserving of all the 5* reviews. Excellent range of high spec equipment and plenty of it. The gym is kept really clean, it’s never too busy, has a nice vibe and represents great value for money for what you get. Would 100% recommend. Gutted to be leaving but moving out of the area (and even leaving was handled super efficiently). Please come and open in East London!!

All the staff at the gym are incredibly friendly, helpful and professional. The gym is never too busy, and you can always use the equipment you need without waiting for very long at all - unlike other gyms! There's plenty of space to do all sorts of different types of workout - would definitely recommend joining to anyone in the local area!

Excellent gym, don't hesitate to call in and meet the team for a tour. Excellent equipment and lots of it, I've never waited for a machine. Cleaned to a meticulous standard. I recommend upgrading to the Pro membership for the app, which is a great aid if you're new to training as I am. Simple and easy booking process, which helps to keep numbers manageable given the current pandemic. Classes are included in the membership, though I haven't used yet. No pressure to use PT services, but all seem great from what I've observed on the gym floor. 24hr opening puts icing on the cake. This is my first gym membership and I can't endorse Jetts highly enough.

Joined recently and so far pretty impressed, especially with the array of modern weight machines. The staff seem friendly and eager to help when required. The only negatives so far concern the basement. Unlike the airy and light ground floor, it is (perhaps understandably) really rather dark and I have struggled to identify weight values at times. I also dislike the dumbbells they have (very unshapely which makes certain exercises more difficult, plus annoying even numbering for the weight), but that's just personal preference.

The best gym around Clapham by a mile. I have used both the Pure Gym and Virgin Active and Jetts is by far the highest quality for the best price. The place is clean, has great facilities and is never too crowded. The staff are helpful but not too in your face or overbearing. Would 100% recommend joining if you are looking for a gym in Clapham.

Great space to workout out with just the perfect training equipment from the smallest to the biggest bit, Jetts has it all! Always super tidy and clean and every member of the team is always super helpful and friendly. Love it and would highly recommend to join !

Great gym, all new equipment and very clean. Staff are super friendly and attentive. Can't wait to try all the new classes.

Good gym. Not very big and downstairs smells a bit odd but lots of good equipment.

This is truly a great gym and definitely one of the better experiences I have had with gyms in the past. The team are very helpful and not pushy especially OJ who was a pleasure to be around. He was very friendly and showed true proffesionalism when catering to my needs and expectations from jetts. The gym itself is very clean and tidy which is a tick in my books.nothing worse than a run down gym where machines are out of use,sweat all over the floors ect but everything is well maintained and I have to admit OJ does a fantastic job managing the staff and customers. The rest of the team seemed very good at what they do also but as I was dealing with OJ I can't fault him. Would highly recommended this gym for anyone interested in joining around the Clapham area.

I came in for a tour as I was thinking about joining a gym and what a phenomenal experience! Me being fairly new to training, OJ was very patient with me, and made what has been a daunting fear of mines, an extremely pleasant and easy going experience . OJ made sure I was fully familiarised with what the facility had to offer. He showed me around, answered all of my question in depth but with ease for it to be digested! I can truly say after my visit I feel inspired and confident enough to keep going know. What a great club, great experience and great team member! Much thanks for the experience OJ! Will most definitely recommend!!

Great gym with fantastic clean facilities and a wide range of training equipment. Jetts is an amazing place to workout. The staff are super helpful, encouraging and very friendly.

Great gym, would recommend to anyone in the area, great facilities, OJ was really nice and helpful guy appreciated his efforts.

Jetts is a great gym, the staff is very helpful, friendly and professional. The gym is kept clean and has great facilities and equipment. I trained with Rafic for three months and I would highly recommend him. He helped me boost my motivation and change my body. He was very supportive, but also pushed me over my limits. He got the best out of me and made me achieve results I didn't even imagine were possible. Totally recommended!

I only signed up this morning. Gym seem to be a decent size, equipment well maintained. Staff members were friendly and very accommodating :) Thanks to Filip for being patient and helping to problem solve my memberships 🙏🏼

I highly recommend it. The gym is always kept clean and has a pleasant atmosphere which makes working out a breeze. They've got all the necessary machines and equipment. and lockers are free. I absolutely love working out on the treadmill while gazing out of the windows. Great value for money.

Have been struggling for a while to find a new gym as my most recent one closed down, was abit sceptical about Jetts but is really convenient to my work so had a free trial yesterday & was not disappointed! The gym is in great shape, with brand new equipment, clean facilities, great music & fantastic atmosphere! The tour in particular was the highlight for me, with the manager (think his name is OJ) giving me a great welcome & even giving me some cool workout tips! I’m now a new member & look forward to my next workout, thanks guys!!!

Jetts is a great gym, its never too busy, equipment is great and the staff are super friendly. Rafic has been training me and I highly recommend him. He has helped me achieve great results that I never thought were possible and is very supportive!

Went here a couple of times on a promotional offer to check out the gym. The staff were unfriendly, unhelpful and arrogant. At one point the receptionist was downright rude to my friends face. After my trial membership was automatically turned into a full time rolling one (not made clear in the misdirecting marketing) I then had to pay another months fee. Only reason why I didn’t give it a 1 star is because they showed determination!

Laura B- 28yrs- Female. I’ve been a member of jets for a while and decided to get a block booking of 1-1 PT sessions with Silvia. I had a complimentary first session where she went through my goals and got to know me. My main aim was to get more confident in the gym and ensure my technique with lifting was correct. She is so friendly, and the sessions were always well planned. My confidence has improved so much, and I have enjoyed working with her. I look forward to putting everything she has taught me into practise and I’m sure I’ll have more sessions soon. Would recommend to anyone working with her if they are needing a boost or help to get back on track!

Accidentally charged my card for another members fitness session for £60. Very apologetic member staff, however, HQ have completely ignored my request for a refund despite several follow up emails.

Spacious gym with lots of equipment and free weights to exercise including squat racks, treadmills, elliptical, steppers.

Jetts gym, has a very warm and welcoming atmosphere. I began training with personal trainer Paulin Rotava, less than 2 months ago and the results I have experienced in regards to my muscle strength and tone have been remarkable. Paulin really puts in the effort to know his clients and works with them to achieve great results. He is a great motivator! Paulin implements weekly training programmes for me to action, even on the days I am not training with him and constantly checks in with me, encouraging me to take the next steps. Going to the gym has become an enjoyable experience.

Fantastic facility with loads of brand new equipment. Doesn't get busy which is great for training and means no waiting for equipment. Excellent staff, was super helpful and welcoming on my first session. Can't wait to train again.

Good, smallish gym but with all the equipment and space you'd need. Usually not too busy and staff very helpful. 24 hour access is great.