I’ve been a member for 5 year and This used to be a great gym with good value for money but unfortunately it has drastically changed in the last 5 months, seems like Nuffield is consolidating and cutting costs by reducing staff. Since 5 months ago the pool gets closed very often, the steam room breaks and takes like two weeks to get repaired, there’s no one to go to when something is needed and the few staff left take no accountability for anything. I'm thinking in cancelling my membership.

#nuffieldtraveller nice gym near Russell Square tube station, has a good but limit range of equipment with the weights and cardio area separate from the TRX/CrossFit area. Morning, lunch and after work would see this gym very busy and probably your fighting to get on the kit you want. Pool area is very nice with a calm atmosphere has a steam room but sauna placed in changing rooms, would be nice to have a jacuzzi but for the space they have their done well. Nice clean showers with only one body/hair wash dispenser, 3 of the showers I tried didn’t work but fourth time lucky. Lockers are fine with membership card locking so you just pop it in and take the key. Hairdryers and shaving areas. Staff friendly and helpful. The set up of the gym is on multiple floors which can be annoying (especially on leg day) but that’s down to the building and space. #nuffieldtraveller is just a reviewer who uses a lot of different Nuffield gyms across the UK and gives his own views and opinions.

Wish zero stars were an option. Absolutely filthy rotten dirty. Had the cheek to say I’ve never complained about the cleanliness before, only been attending two weeks also it’s a conversation that shouldn’t be had. Insects and mould in the soap dispenser and sewage down the walls. Hasn’t just happened throughout the day it’s clear it’s not been cleaned in a while. Also, refused to cancel my membership instead was ask to scan a barcode leaving me the the early cancellation fee.

Great quality at good prices! Gym is not very busy and they open on Sunday longer than other gyms. Swimming pool, spin studio and lots of different classes to chose from. Friendly staff!

Rotating door of staff, no manager, Steam room not working for 3 weeks, gym floor Unattended, the list goes on. This gym seems “abandoned”. It’s not cheap so Save your money, there’s much better options around.

Beware: Sharp practice on billing, ignore customer complaints! I joined on a 12 month contract, 1 Sept 2021 to 31 August 2022. On 30 March '22 I asked to cancel early. They asked why; i said the club was dirty; they said this was not a valid reason. I therefore replied on 31 March '22 “Ok, could you take this email as notice to end my membership by 31 August 2022? thank you." There was no reply at all to say this was insufficient to cancel... Yet when Sept 22 came around, they debited another £64 from my account! I pointed out my 31 March request to cancel, but they simply ignored the email, and refused to refund the £64.. I now face the hassle of having to go to my bank to reverse the direct debit and/or taking them to the small claims court. Really unsatisfactory. They also refused to provide the contact details of anyone in Nuffield Health centrally to whom I can raise a complaint!

I have been a member of this gym for over a year. When I joined the gym was good and not very crowded. There were still some issues, such as a limited number of stretching mats, but overall it was good quality for central London. After the refurbishment last year, the quality of the experience has dropped drastically. There are new machines everywhere, for a total of 60 on the main floor. The logic of how these machines were picked is still not clear, since a lot of them are rarely used, while others are used constantly. Instead of providing more stretching areas, they reduced the stretching area to FIVE mats on top of a mezzanine (yes, that's right). The mats are all super close to each other, and when you exercise it is not unusual to accidentally hit the person next to you. The area is not relaxing at all, and people are forced to squeeze small mats right next to the machines if they don't want to wait 30 mins. The gym is also starting to get overcrowded, and they are still showing people around as if there was space for more members when that's obviously not the case. The classes are generally good with some exceptions; there are some very good teachers (John and the gentleman teaching Pilates) but others are not very experienced/professional. The staff at the reception is generally nice. I am not clear what Nuffield business model is, but it is simply not working for retaining people.

Avoid this Gym at all cost. The money you pay for it does not make it worth while, you have to beg them for Towels ( thats if its even available) showers hardly have hot water and the staff are just the most useless bunch you will ever come across, cancelling mine and if your thinking about joining, look at orher local ones before here

Such a cute mini Nuffield Health club near Russel Square, good swimming and steam room and good gymbo equipment! And the staff are cool as a cucumber 🥒

Nice gym with all amenities. The space is a bit congested at times of crowd. Some people hog up the machines while using their phones and force their breath on you in this time of covid. Showers and changing room facility is decent too.

This gym cares about sales and scamming people they do not really care about clients goal but making a relationship with people. They made me join duting the covid and did not let me cancel so i paid a wholemembership for the whole year membership despite most of the time it being closed and did not even consider about my health. Most of the trainers do not have a clue on what they are doing they either follow each other or they copy social media on what excercises are trending what a shame nuffield the secrets got leaked by management.

A nice little gym

The gym staff are friendly and the equipment is good. However, a few minor tweaks are needed (1) for some time one of the two lavatories in the male WC area has been unusable (2) some of the lockers are broken and unusable and (3) the male showers smell of sewage which could down to the drains. In addition, they are antiquated and in desperate need of refurbishment.

This health club has been fairly good over the past few years but seems to have taken a turn lately. Most of the Technogym treadmills are consistently offline or broken, which results in error messages popping up mid-run followed by the machines shutting down. Also, there seems to be a shortage of small towels for the past few months. I understand if there is an issue once in a while but come on, buy some new towels if there aren’t enough!

I been going there for few months now and they haven't had towels and it's been frequently like this and when you ask for blue rolls they say its out of stock why is this is it because staff aren't really checking there stocks and on there mobile phones at all time and people are paying ridiculous amount of money for there memberships something needs to be done about this blue rolls are important to wipe things down please fill up the dispensers.

The gym is extremely dated - in need of a major upgrade. I won’t be returning!

Nice weight area. Squash courts. Friendly staff

I've been going to this gym for almost a year and I love it! There are so many really good classes, the staff is lovely and helpful, and I love that they give you towels. The changing rooms are clean and comfortable. It is a bit pricey but if you go often it is more than worthwhile.

I joined the gym two months now and I have no complaints! Staff are lovely and equipments are new. Overall I am happy of how clean and not too busy the place looks but timings are not the best. The gym usually opens at 6:30a.m. in the weekdays, preferred to be 5:30 a.m. or at least 6 a.m. , and 9 a.m in the weekend which is far late to open in a weekend. I hope this will be amended.

There’s a PureGym with 1/3 of the price and better machines in the same neighbourhood. No point in going here.

This gym is an embarrassment to the Nuffield brand. The whole location should be condemned. The remaining pile of rubble will be an improvement over this “gym”

I’ve been coming here off and on for 10 years. The locker rooms are exactly the same and some of the lockers are in need of repair. The showers were replaced about eight years ago, and the equipment has been upgraded over the last few years. There were initial efforts following the reopening to keep the equipment clean but one thing I’ve noticed is the amount of dirt that builds up on the elliptical machines and other machinery. Doesn’t seem to get a very good clean and it never has over the past 10 years.

Nice gym with lovely, friendly and helpful staff. Especially enjoy the classes - all the instructors seem great. I go to bodypump most nights here and all the instructors are brilliant. It's fairly easy to book on, not too busy like some central london gyms. Small pool can get crowded quickly but is great during quieter months.

Awful place and awful personal trainers (Kes) very negative approach to fitness where you should be promoting ones will power and motivating shaming someone doesnt work.

Staff were friendly. Gyms was nice. Pool is beautiful! And the inside changing rooms SAUNA IS AMAZING! This will be my new London gym when at work

I really like this gym. It’s not the biggest, though if you come at the right time you often feel like you have the place to yourself. The pool is great and the steam room a real treat. The staff are always super friendly too

Lovely gym, very friendly staff, good selection of classes, 19m swimming pool and sauna and steam room. Everything I need in a gym.

Paradise club A gem located in central london A wellness centre, gym, heated swimming pool, private sauna (male & female separated) Public steam room, classes, personal trainers, support and health Little things like Towels, private showers, friendly crowd and no locker lock required, all works with your card Simplicity and new gym equipments

I am absolutely disappointed for the service. I am been a members of Nuffield since 2018, but the service is drastically dropped down since February. The changing room is dirty, sauna is always out of service and never been cleaned, reception team are ignoring the members. I don’t recommend to anyone.

I have been a member here at Bloomsbury for over 15 years and this is my first review . Since the management has been taken over by Mr Hanlon and Svetlana there has been a noticeable improvement in the overall cleanliness and efficiency at the club. There is definitely a new positive atmosphere in the place