I was a member of this gym but cancelled recently after growing very frustrated with the multiple aspects. People leave chewing gum and dirty paper towels on the machines (see photo), I have also never seen cleaners on premises. The Wi-fi is rubbish and I emailed management addressing the this but they never responded or acknowledged the problem. The gym is usually over crowded, too many people in a small space. Machines and equipment very average and at the best of times out of service. The place is poorly run and not looked after. Not worth it as there are better health and fitness facilities nearby for a similar price range.

Very messy, noone puts their weights away (even some of the PT's). It's going very downhill. I've emailed but they've done nothing to remedy the issues. The "put your weights away" signs have all been taken down (why!?). There is some decent equipment, some staff are friendly and it's affordable. But the mess and no one putting their weights away is creating a terrible gym environment.

Sorry but this gym is too hot 🥵 not air conditioning they turned off on this summer I can’t breathe during my workout I don’t enjoy the gym anymore …

Gym is always soooooo hot and over the past couple of months it smells like sewage. Tried to speak to a member of staff to tell them but couldn't find one.

Gym floor cardio area stinks of poo!!! on multiple occasions now it’s absolutely disgusting, masking it with air fresheners doesn't fix it just makes you feel sick, all the staff/ personal trainers are rude/screw face apart from the managers a terrible experience don't feel welcome at all.

Had a positive experience with this gym up until now but things seem to be going rapidly down hill lately. Please turn the AC on/up, especially right now when it's so humid, and provide more cleaning stations (and make sure they are stocked). One has suddenly disappeared, and the other never has any paper towels. Also, why has the music got so loud (I know I sound like an old man), but everyone has headphones in so it's not needed and currently overpowers them...

I just really love my Puregym everything in there. Nice friendly clean. Yeah that’s all love. Going to my classes thumbs up

Do not join this gym they make it impossible to quit charged me money for months even though I kept trying to quit because of having moved. And also when I did go, the staff often bother you, watch you and critique the way you do things

Nice gym but they never have the foam wrap for the weight bars so there's always a big line of people waiting to use it. Could you order new ones?

I use this gym everyday i find it alot better than the sydenham pure gym. The staff here seem to know what they are doing only negative is that it tends to get overcrowded around 6 to 7 pm

Safe, clean and friendly space to work out. I really love this gym! I was always the sort of person who had a phobia of gyms...all the fit people who know how to use the machines scared me. But when I bit the bullet and tried out Camberwell New Road I was so surprised by the cleanliness, the positive environment and the respect of the employees and other members. I have been going for over a month now and am so glad I joined. I feel healthier and happier and more able since I joined the gym. I also have grown in confidence as the weeks have gone by and I now don't feel afraid of trying new equipment. My entire experience has been in the pandemic and I truly mean it when I say that PureGym Camberwell New Road is one of the only public spaces I feel completely safe in. It's always clean and there are always plenty of sanitizer sprays, wipes and hand gels. I've even seen gym staff cleaning the equipment that's not in use and they regularly announce that they deep clean the gym every night. One very satisfied customer!

The gym itself is nice. Some equipments are damaged and getting friendly help from their staff on how to use the exercise machines turned into an argument. Two staff against me one. To defend myself all I could say is I came to the gym to relieve stress.

Staff at this gym are exceptionally friendly. Always clean, tidy and fresh. Classes great fun

Medium size gym. Has all the necessary gear you need for any type of training. Enjoy the space and atmosphere

Would like to know if the air quality has been tested in here. Underground and overpacked. Don’t drink from that flavoured water machine that can’t be good for you.

I've been struggling with my mental health at the moment and going to the gym is important to me. This has to be one of the most positive and friendliest gym's I've ever been to.

Very very friendly and approachable staff, can be a little messy and the whole of Sunday is unstaffed which means there's no toilet roll and the weights are left everywhere, but during staffed hours it's not as bad

Descent gym and good equipment but it's just that some stuff are too crammed in together.

Great gym I go every morning so it's quiet straight forward tbh.

Great gym, good quality equipment and a friendly vibe. I just wish that there were more machines.

Great classes, equipment and helpful trainers. So far am happy, just missing steam room and sauna.

Great choice of classes, spin class with Femi is amazing! and staff are generally very friendly and helpful.

Even if I have premium membership many times the keypad rejects my entrance and I have to wait like 30 min until it works. I tried to call the staff using the buzzers at the entrance but why would anybody bother to come at the door and see what the problem is?

Well stocked and clean. Wi-Fi is problematic as there is no phone signal downstairs and requires a sign in code. Be good if there were some exercise bands.

This specific gym does not have AC so don't come to this one. We are all here sweating like chickens in the oven. Apart of not able to breath fresh air..

One of the best gyms I ever been in London. When I started going to this gym few months ago I wasn' t sure about it. Being a Basement gym I didn 't feel that wow effect. But as weeks went by, I began to appreciate this gym a lot. Ok is a basement Gym and busy as any other gym ( especially pick hours time ) but the machineries are all brand new, always continuously cleaned and the guys who work there, from the management and the trainers are all fantastic. Great atmosphere. Attentive, friendly, approchable, helpful, always smiling with the public and between themselves . It a shame that I m moving out from this area of London , but where I am going to live still in London there is another Pure gym near by. Thank you guys and wish you all the best as this gym for me was the best.

Is a good gym and inexpensive, quite small for all the people, we need to wait but it's OK for the price. What I do have to say if you don't turn AC on next review will be negative. Im inside now and everybody is sweating like hell here!!!! Its really annoying in the last 2 weeks, we can't workout like this! Thanks