Costa Coffee image

Costa Coffee

Cafe Coffee shop Coffee store

Counter-service coffee chain offering hot drinks, iced coolers, sweet snacks and sandwiches. People often mention service, Costa, staff, drive,


Address

Drive Thru, 123 London Rd, Bagshot GU19 5DH, United Kingdom

Website

www.costa.co.uk

Contact

+44 333 003 5883

Price rating

$$ $$

Rating on Google Maps

4.00 (360 reviews)

Open on Google Maps

Working Hours

  • Friday: 6 AM to 7 PM
  • Saturday: 6:30 AM to 7 PM
  • Sunday: 7 AM to 7 PM
  • Monday: 6 AM to 7 PM
  • Tuesday: 6 AM to 7 PM
  • Wednesday: 6 AM to 7 PM
  • Thursday: 6 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: service (10) Costa (9) staff (7) drive (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Peter F. 2 years ago on Google • 119 reviews
    Really nice Costa, highly recommend. Coffee and food always high standard. Helpful and friendly staff.
    5 people found this review helpful 👍

  • 4/5 Hannah W. 2 years ago on Google • 1804 reviews
    Very quick and efficient visit here. A good choice of hot and cold drinks and snacks. There isn't a huge amount of space to que but the service is really quick. There is an option to eat in as ell as drive through.
    2 people found this review helpful 👍

  • 5/5 Georgie S. 1 year ago on Google
    I recently drove through this Costa for two drinks... The guy serving us easily made both mine and my passengers day, he was so lovely and polite and darn right funny! He made this place a pure pleasure and would be the reason I'd go back! I'm gutted I didn't get his name. Because it's people like him who deserve the recognition!!!!
    2 people found this review helpful 👍

  • 5/5 Shakeel A. 2 years ago on Google • 518 reviews
    Nice cozy place along the main road. Great place to sit relax to a cup of coffee Very comfortable and clean seating options around the place Friendly staff 90 mins of free parking
    1 person found this review helpful 👍

  • 1/5 chris h. 1 year ago on Google
    Team member on duty lied, was rude and condescending to me in front of customer and staff, and tried to refuse to serve me when I tried to explain why I did not know how many sugars to take, he told me to be specific when I was being very specific and after telling the Manager, Hollie, how rude he was, he was sarcastically say " BYE" to me and waving sarcastically, all because I did not know how many sugar in a cup of Earl Grey tea for a work colleague. All on video. for future reference.
    1 person found this review helpful 👍

  • 4/5 Gary 1 year ago on Google
    Good coffee shop with both comfy and table seating. Just watch out for the silly carparking. You MUST register your number plate when you enter the shop and you can ONLY stay for 1.5 hours regardless of the fact you could be spending money with them all morning!
    1 person found this review helpful 👍

  • 5/5 YENOVER M. 1 year ago on Google
    Nice place, got my delicious cookie! And lovely coffee! Would highly recommend!
    1 person found this review helpful 👍

  • 2/5 vkatarya12 1 year ago on Google
    Extremely poor management and experience. Walk in to sit and suddenly you see a notice that there is no sitting available. Quite of instances stuff is not available. The service needs to be more consistent
    1 person found this review helpful 👍

  • 5/5 Rh H. 1 year ago on Google
    Lovely staff, very polite and friendly. Generally quite clean and spacious layout. Okay/standard costa/m&s food selection. Quick service.
    1 person found this review helpful 👍

  • 5/5 Nicky S. 1 year ago on Google
    This is our favourite branch of Costa and today we've been served by Theo. WOW. What a great experience, friendly and really polite, hope we see him again next visit.
    1 person found this review helpful 👍

  • 4/5 Bill R. 3 months ago on Google • 547 reviews New
    A small comfortable Costa. Fairly quiet when we went. It felt nicer than most. Probably as there is less "CostaBrown" decor, which is now looking so old.

  • 4/5 David B. 5 years ago on Google • 246 reviews
    Does what it says on the tin. Needs an automatic door closer fitted. Lost count of the number of imbeciles coming and going and leaving the door ajar on a super chilly and windy day. Long wait, like always, disjointed service but convenient location. So all is good in the costa hood. Annoyingly their app is pretty pathetic. Drove 3 miles out of the way to visit a store today to arrive at a petrol station with an instant machine in it. Algorithm needs a lot of work. Otherwise would recommend.

  • 2/5 Waseeq S. 2 months ago on Google • 54 reviews New
    Disappointed with today's chocolate brownie frappe from Costa. Normally a fan, but the quality and taste consistency were poor this time. The flavors seemed off, with an odd imbalance of ingredients. Especially disappointing considering its price at 4.55£. Hopefully, it's just a one-time occurrence."

  • 5/5 Gareth D. 6 months ago on Google • 53 reviews
    One of the best Costa’s in the area - clean and tidy, well stocked and helpful staff. Always manage to park and get seats indoors

  • 1/5 And G. 2 years ago on Google
    Queued at the drive through for 25 minutes during opening hours to get to the order machine to be told that they were closed by an automated message. Staff member seem to be having a bit of a breakdown at the front of the shop as we joined the queue but didn’t bother mentioning anything to us. Totally unprofessional. Half 3 on a Saturday afternoon, with no clue as to why they were shut.

  • 5/5 Kay K. 1 year ago on Google
    I love every visit here, the guys and girls are such hard workers.

  • 4/5 Jamie C. 2 years ago on Google
    Very efficient service - from placing the order, to collection and payment within a few minutes, very easy and timely. It makes a difference compared to others and the drive through system works well for those commuting. I particuarly liked the Chocolate Orange hot chocolate, served with a segment of chocolate orange to finish it off!

  • 1/5 Omair J. 1 year ago on Google
    Usually very good. Went to get my hot chocolate, as Costa do special's this time of year. Asked the guy what specials you do? Big girl behind him stated there's a board as you come in with all the hot chocolates. Bit of a rude person, it was dark and not very well lit, so couldn't see the board. Got a cold chocolate not a hot one. Drank half and threw the rest in the bin. The Big girl should really learn some manners or is that not part of your pronouns now? What I should of said is there's a gym called Active gym in bracknell you must of missed the board for that.

  • 1/5 Kuljeet D. 1 year ago on Google
    Very poor service waited 20 minutes for my coffee to be ready not friendly or apologetic staff didn’t know what they were doing massive queue customers complaining will not recommend this particular shop

  • 5/5 Branden M. 1 year ago on Google
    Great drive through. Friendly staff. They also have seating for those who want to stretch their legs. Would recommend if you are passing

  • 4/5 Kam S. 2 years ago on Google
    It's a nice place for coffee and stuff that does with it. The service is great. I'd happily give 5 stars if the place was was a bit more comfy and ambient.

  • 4/5 Declan-Lee S. 6 months ago on Google • 25 reviews
    Quick service through the drive thru. Sometimes difficult if wishing to dine in with the small car park and cars queuing for drive thru. Good customer service. Average Costa. Good location.

  • 3/5 Eletta B. 3 months ago on Google New
    The better of the Costa coffees. Convenient drive thru and good customer service!


Call +44 333 003 5883 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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