1/5 MELISA M. 1 year ago on Google
Sadly
our
night,
01/05/22,
was
absolutely
ruined
and
we
did
not
get
to
see
Louie
Vega
DJ.
When
it
was
time
for
Louie
Vega
to
go
on,
it
quickly
became
clear
that
something
had
gone
wrong...
Security
staff
were
preventing
and
telling
hundreds
of
people
that
we
could
not
go
into
the
Club
room,
because
it
was
fully
packed
and
they
would
only
be
letting
people
in
on
a,
one
in,
one
out,
basis.
Myself
and
my
partner
bought
tickets
with
our
hard
earned
money
and
were
being
told
we
cant
see
Louie
Vega,
well
as
I
am
sure
you
can
imagine
we
were
not
happy.
Understandably
there
was
much
upset
and
outrage
from
many
ticket
holders
and
the
security
staff
clearly
did
not
know
how
to
handle
the
situation.
I
repeatedly
asked
to
see
a
manager,
but
my
numerous
requests
were
ignored.
It
was
clear
to
me
and
my
partner
and
many
others
that
too
many
tickets
had
been
sold
and
now
the
room
was
over
capacitated.
After
some
time
waiting
in
the
corridor
we
were
allowed
entry
into
the
Club
room,
upon
entering,
the
room,
was
horrendously
packed,
bursting
beyond
capacity,
overheated
people
were
packed
in
like
sardines
and
there
was
no
standing
room.
Myself
and
my
partner
were
squashed
and
almost
tipping
over,
it
was
impossible
to
get
to
the
bar
for
water.
There
was
a
real
lack
of
consideration
and
judgment
from
some
of
the
security
staff,
no
one
wanted
to
listen,
or
try
to
find
a
solution,
and
the
prison
guard
energy
of
some
of
the
security
staff
made
us
feel
unsafe
and
unsure
of
where
this
could
go.
Then
to
add
insult
to
injury,
we
gave
our
coat
ticket
to
the
security
staff
member
who
was
escorting
us,
she
went
to
get
our
coats
and
returned
with
two
items
that
were
clearly
not
our
coats.
We
were
then
held
at
the
cloakroom
for
literally
15
minutes
while
the
staff
tried
to
locate
our
coat
and
jacket.
Thankfully
my
partner
had
wisely
taken
a
picture
of
the
tickets,
so
we
had
some
proof,
but
this
did
not
seem
to
make
it
easier
for
the
staff
to
find
our
coats.
We
did
eventually
get
our
items
back
and
the
security
staff
member
who
was
with
us,
I
have
to
say
she
was
very
kind
and
did
listen
to
us
and
did
apologise.
I
did
make
a
written
complaint
to
the
POW
manager,
but
I
felt
I
was
dismissed,
no
empathy
or
understanding,
shown
by
the
person
who
wrote
back
to
me,
and
not
even
an
apology!
Dreadful
customer
service!
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