For what you’re paying, you’re not getting in return, but there aren’t any other viable options in the area. There’s no flow and if busy you’re ontop of eachother. The locker rooms are wrecked, with 1/2 the lockers either broken and constantly in use by members that leave their stuff in them 24/7. Hrs aren’t great if you need an early morning workout before going to work, that is, if they open on time. The weights are good, and pretty well maintained. Low ceilings make overhead work creative but doable. Not a ton of floor space if you are doing body weight/core exercises.

Can anyone advise why it is closed and when it will reopen?

Bad 'gym old gym equipment no so friendly staff no atmosphere lockers that are 23 years old manger was quite rude to me when I'm paying £85pm to use gym loud music so can"t hear your own sounds when in gym no air con on when hot when it cold it on don't make sense no soap in showers and doors broken peck times changing rooms in mess very disappointing so I cancelled my membership today. had to pay £30 when I been paying £85pm when was told leave at any time but needs be at the end of the the month with no fee to pay but had pay £30 to leave because I'm paying £85 pm that £1,020 they lost from me so sad it gone down hill so much

Don't waste your time or money. The staff are never helpful and always argumentative or have a sarcastic answer for everything. took a month to get a membership card. Their website for booking classes doesn't work. They have 2 foam rollers for a gym that caters to 100 people or more at a time. There isn't a working hair dryer in the place. stay the hell away and find a better gym

Wow, just read through the previous reviews and I'm not the only one they are trying to scam money from! I am moving out of the country and called to cancel my membership. The woman on the phone told me I had to send proof of a one way ticket before the first of the month to cancel. Immediately after our phone call I did and (luckily) cancelled my direct deposit. I just received a text saying my membership has outstanding fees. I never once received confirmation that my membership was canceled and now they are trying to take money and continue the membership! I called back and spoke with an unbelievably rude, condescending agent who happened to be the one I spoke with last time claiming I need to give notice one month out. How am I to give one month notice, when I've just bought a one way plane ticket? This is an extenuating circumstance, I won't even BE in the country...and yet they want to take money when they've received proof of this? What a total scam of a business and clearly I'm not alone in my experience. Do better Fitness First and stop trying to steal money from your customers. That is absurd.

Absolutely terrible customer service when it comes to signing membership. I signed on with the site manager who informed me in word and writing (a note on my contract) that if I presented a resignation email to the club I would be able to get my membership discontinued (I only had a few months left at my job and wouldn't be able to afford the gym when I left). When the time came to do this the club flat out refused to cancel my membership before 12 months (was at 10 months), they then asked for a P45 which took another 2 months for me to received before they would cancel my membership and in this time they continued to take payments from me. Honestly - this is a decent gym, but do NOT believe anything they say to you when you are signing up, read the contract carefully and be aware of what you are signing up for.

I WILL NEVER JOINED THIS GYM EVER AGAIN. THESE PEOPLE TOOK MONTHLY AMOUNT OF MY BANK SINCE OCT 2017 AND MY CONTRACT FINISHED WITH THEM SINCE SEPT 2017. IF I KNEW THEY DID THIS, I WOULD NOT JOINED THEIR GYM. I AM DISPPOINTED WITH THEIR STAFF AS THIS WAS NOT MENTIONED TO BE WHEN I AGREED TO JOIN. LACK OF CUSTOMER SERVICE AND MONEY GRABBERS. THE CEO OF FITNESS FIRST I HOPE YOU ARE READING THIS. YOU SHOULD BE ASHAMED. PEOPLE DO NOT JOIN, NOT WORTH THE HASSLE.

A great club with a large gym floor, wide variety of free weights and a sauna and steam room. Friendly and helpful staff and a clean club.

Joined this gym about 11 months ago and I couldn’t be happier. It is a clean and spacious gym. There are classes for everyone, the staff is always mindful of your level but will make sure that you push your own limits. Feeling welcomed as I step into the gym is a big part of my motivation as I know I can rely on the staff for any help needed or questions I could have. Zeus has been the one who has helped change my mindset and lifestyle just by pushing me out of my comfort zone, he’s always taking his time to make sure that your work out is qualitative.

I've been a member here for 6 years and only had to leave due to moving out of the city. This is easily the best gym in the Clapham, it has the biggest floor space, quality equipment and facilities of all the gyms in the area. Out of the two Fitness Firsts that are at Clapham Junction, this is the better of the two for the reasons above, not to mention Christian and the staff are are friendly, helpful and most importantly happy to give you guidance should you want it. I would not be leaving this place if it wasn't moving and recommend it highly to anyone thinking of getting into exercise.

Love this gym. Everything I need for a quality workout. Christian's classes are awesome. Love it. Keep up the great work 👍🏼

Serves purpose however having water pour through the ceiling during your workout isn't ideal. PTs are all fab but possibly only redeeming factor!!

OMG, I can’t believe I've been going to this gym for nearly three years. What an experience! I have to admit, the gym runs smoothly considering the lack of management over the past month. However, the remaining staff have been awesome and the atmosphere is amazingly accommodating. Would definitely recommend!!!

Very average facilities, over-priced for what it is. Cleaning is very spotty and hygiene levels in the locker and spa are none existent! Getting a contract is a very bad idea, they make cancelling impossible and intentionally drag it on to make you pay for more months.

Very spacious gym which is hard to find! The management including the MEM and GM are very welcoming and attentive. By far the best gym i’ve been too!

Better than the FF in Clapham Junction. CJ just seems to be a place to be seen than actually work out. It's also a lot less packed, so no rush too get your workout done

It takes an average of two months for the equipment to be fixed. Leg press and leg curl have been broken at least since Christmas. Besides that the place is way too crowded. The problem is they don’t have a lot of competition in the area, but I bet a lot of people would leave, if there were other options.

I've given this Clapham branch 4 stars because the staff are accommodating and approachable! Message to mgmt, the female changing room does require a serious facelift !!!

Very spacious club and friendly staff. Plenty of equipment to go round. Love the steam room and sauna to unwind after a good workout! Changing rooms are lovely and clean unlike some gyms I have been to.

Stinky shower rooms, very dirty changing rooms to the extent that you should be worried to catch something nasty. Staff are very friendly though equipment just alright

Not the best equipment in the world and the gym is heavily focused towards cardio equipment and classes rather than strength training.

This is an absolute scam. I signed in with the gym with the intention to try for a couple of months. 3 months later, I asked to cancel it and I was told that I had a 12 months contract and this wasn't possible. After arguing with them, they put it on hold for 3 more months (paying a monthly fee) promising to investigate why I wasn't presented with a written contract, but did absolutely nothing. I chased many times and they admitted that the contract was sent to a wrong email address. They started taking the full amount from my account AGAIN! They not only refuse to take responsibility to their mistake but the client have to pay for that. Tommy, the guy in the Head Office was so rude. He was trying to blame me and he would talk over me all the time. This is absolutely unacceptable! SHAME, SHAME, SHAME!

I had just gone here to check it out for the first time as it's near my house. There were 2 guys manning the front desk and one of them was called Mike/Michael and he was absolutely brilliant! I had already used parts of the gym, its clean enough and plenty of space and equipment to get in a good workout. By the time I was leaving Mike wished me a good night and his friendly demeanor made me ask about joining up fees. He went through it with me so I understood everything and saw I was a genuine person with genuine interests. Because of Mike this gym will have a new member.

I was going to write a bad review based on a member of staff who completely changed her energy towards me and the proceeding little gossip mongers who have too much time on their hands but I would rather focus on the things I can change and it wouldn't be fair or moral to write a negative review based on a isolated incident. I have been doing Brazilian Jiu Jitsu and Wrestling for 11 years so this gym has a few pieces of kit I, particularly, find useful from kettlebells, an assault bike, battle ropes and four different punch bags. They also have freeweights and machines upstairs so there is something for everyone. The only thing I would suggest, if I had to find something, would be move the squat rack downstairs for more space. This would free up space upstairs as there is more plates than holders so sometimes you have nowhere to put the plates back upstairs. Sometimes you don't need to upgrade just move things around. Hats off to James the manager. He makes his self known to you from the start and any issues you have from gym membership to general enquires he will do his best to sort out. The customer facing part of the business are usually very friendly and quick to have a laugh and joke with you or discuss your training etc. So if your reading this and thinking about joining. Just do it! ?

Same old good place with nice yoga classes

A great experience at Fitness First today for a lively Zumba class with Jenny and Antuan! It offers an excellent studio space as well well equipped gym spaces with helpful staff.

ask me a few weeks ago I would hav happily given a 5 star...but am tried and fed up of Male staff entering the FEMALE CHANGING ROOM and now via the SHOWER AREA ITS UNACCEPTABLE

These Zumba classes led by Jenny are seriously fantastic! Jenny's energy level in each class is contagious, turning every session into a party. Whether you're a Zumba novice or a dance pro, you'll fit right in. The gym itself is equally impressive, with spotless facilities and air conditioning throughout. The staff members are all friendly and helpful. I even spotted a dedicated cleaner in the ladies' changing room, which shows their commitment to cleanliness. Honestly, I can't fault anything.

Excellent Facilities and very friendly staff. The Zumba class on Sundays is especially good I think. Spacious studio, well air conditioned and with a teacher (Jenny) and programme which is both innovative and fun! Would highly recommend.

This gym has great facilities and the staff were welcoming and friendly. I especially loved the Zumba class which was full of energy, humour and excellent music! The coaches (Jenny and Antoine) were amazing! Their routines were so creative and fun. I burned so many calories and had a ball, win win! Thank you!

Jenny VDK is the best Zumba teacher I ever had! Love her energy, 🥹 no wonder her classes are always fully booked everywhere!! She brings out such a vibe which makes it so much fun to do fitness without knowing it’s a fitness 🥰 Thank you Jenny for all that you do!! 💖

This gym is fantastic! The facilities are top-notch, the staff is incredibly friendly and helpful, and Jenny's zumba classes are an absolute highlight.

This is a very big gym, but the floor space is not being used at all. Only one squat rack , one bench press machine, and 4 benches which are just not enough for the number of people that visit the gym. Expect to wait for equipment. Staff don't seem to maintain the weights area hence weights tend to be scattered all over the place and equipment tends tob e broken for weeks. The mens locker room is big, and they have now removed the automated locking system, hence you have to bring your own lock which is annoying, The toilets are disgusting and are not maintained. There is a lot of cardio equipment which is a plus.

Lovely big gym. With different levels, allowing it to feel much more roomie than most gyms I've come across. Great length of windows on all floors to let natural light in. Great staff and always welcomed with a smile. Love that there is a lift to help people to get to all floors Enjoy my time here and would definitely recommend this and its sister gym around the corner to people.

Recently updated the decor in the free weights area and looks sooo much better. A good session in there. Large studio and cardio area too. Recommended!

Been a member for just over 2 months after taking a big break because of Covid. After having so many issues with my back and posture due to working from home l,I have to say Tash total stretch class has really helped with understanding my body. So huge thank you to Tash and her knowledge.

My favourite Gym in South London. Professional staff, friendly environment, great equipment. One staff member, a very handsome tanned gentleman, is always very helpful and polite. I think his name is Christian. Would recommend.

Gym is alright, but I had to move out during the pandemic without being able to go to the gym and they were not helpful at all. I froze my account and did not realize that the account had been unfrozen after a period of time which they kept charging me. Very unsatisfied.

Staff are rude and feel entitled. You can often hear them all gossiping about customers and their manager . Floor space not used properly. PTs think they own the gym when they are with a client . Worst gym in Clapham

Its just my favourite place to pump iron, kiss my biceps and check myself out in the mirror. The staff are always on hand to spot me when I lift big, particularly that majestically tanned and chiselled Greek god (you know who). x x

Great gym, in a great location with great kit and not too busy. I’ve used a lot of gyms around south London and certainly enjoy this one the most. Great to see some noticeable improvements recently as well since new management came in

Excellent gym with amazing stuff who are very accommodating and make you feel motivated to workout to your fullest. Quality of the equipment is outstanding also, with a wide range option to diversify your workouts. Definitely recommend!

Just tried out this gym for the first time, and I've got to say it's the cleanest and most looked after gym I've been too. The equipment is fantastic and kept in excellent condition. The staff are very friendly, especially the MEM. Would 100% recommend this gym.

Fantastic facility. Equipment up to date and the most important thing for me is that the cleanliness of the club is well maintained. The staff are friendly as well. Makes it easier to do my early morning workouts when you actually enjoy the environment

Expensive, almost the same price as some top dogs like Virgin active or David lloyd but for the price you get a dirty gym, equipments are rarely cleaned, like I avoid certain machines as they are so dirty makes me wanna puke, sticky with sweat. The gym itself is nice and facilities are good but not kept to a high standard of cleaning. Gym instructors only stay in reception, they rarely come at the gym. Opening times are a joke, mon-friday it's ok although 10pm closing time a bit too early nowadays but weekends they close at 8! I mean pure gym is 24hrs and it's actually kept to a higher standard of cleaning still. Meaning this gym should cost £40-45pm Max and that's pushing it, Not £59pm. Nothing special.

Everyone is so friendly and relaxed here. I do a lot of yoga classes and love the spa and change room. They are always comfortable and clean.

It has a lot of classes during the day so you can find a slot to go. You have to book in advance so sometimes there is no space until the last minute. Staff is nice in general but not the manager. If you dont mind to pay a bit more per month, there's other fitness first bigger and better next to clapham junction station. 2 minutes from here

I have been training in this place since one year and can confidently say that it offers everything you need to execute excellent workouts. From lifting, to cross cables to sauna and steam room. The staff is friendly and welcoming, Hamza and Romaine are excellent Personal trainers, they have always been kind and willing to offer any sort of help and advices. I highly recommend this gym.

I went there for the first time two weeks ago to train and I enjoyed the experience highly. The staff were friendly & I liked the way the facilities looked as well.

Intended to join but info wasn’t helpful at all

Charlatans! Stay away!

I have been a member for 3 years at this gym, and i just want to say anyone that needs a gym in clapham i would highly recommend trying this one out. Staff are great and always willing to help, great facilities and lots of space

Average gym that gets quite crowded. Some friendly staff. Only one flat bench press is a bummer

I didn't even get an induction when i joined, it also took them about 6 weeks to put me in touch with a personal trainer when i joined (it was part of the joining package). It is very expensive, yet a pretty mediocre gym for the price. They have a strict cancellation policy, so not flexible.

Helpful and friendly staff, clean and spacious men’s changing rooms which caters for almost everything - iron, hairdryers, mirrors, showers, shampoo, bags for wet things and lockers. Gym can be a little cramped as only limited amount of machines. Floor space can be at a premium. Don’t pre plan your routines! Only 5 benches too in the free weight section. If it wasn’t for the changing facilities it’ll be very overpriced.

Staff very friendly

Great team and always a good vibe in club. Great layout and space that caters to any training style. Love that it allows me to vary up my training from boxing to olympic lifting to weightlifting and functional training. Like their Clapham Junction club, they have almost 100 classes, sauna & steam too. There was a small leak upstairs but it's quite an old building so understandable... At least they get any issues resolved very swiftly so can't fault it! Definitely recommend it.

Has everything one needs and the team are just great. Keep up the good work

Great Place

Great gym, friendly staff, great music!!

Good place to train. Very good trainers.

Very nice gym. Staff are helpful nice and clean.

The gym has started to become so packed it's insane. Weights machines are all occupied, every night, often with a second person waiting. It's become ridiculous.

Desperately needs maintenance or refurb. Changing rooms especially.

Facilitate tired and knackered. Trades on location and no alternatives. The day a Anytime or similar opens, this place is done. Quite pricey for what it is.

Good

been a member for over 8 years. Love the staff and energy the gym bring!

Honestly, it's a good location but they are missing a lot of equipment and it is often too crowded to get s solid workout in.

Friendly staff but does feel quite intimidating and often the steam room and sauna are closed

I love the gym and the trainers. Pretty old school gym with a lot of weights. Only issue I am having is still with my account and contract... awaiting feedback from head office for over a year now. I am sure this is due to COVID so will await patiently

Amazing gym facility. All the staff members are very friendly and I'd highly recommend this gym to anyone in the local area.

Has a very nice atmosphere and the staff are always friendly and ready to help . Having tried multiple gyms in the area I would definitely recommend this one .

Amazing Gym, Staff just as great!

Nice gym.plenty of machines and weights to workout.. all you need to complete a proper workout without stressing yourself because you can't get it done due to hoggers... People in there mostly down to business and that's what you want when you go to the gym..not kids taking selfies and jumping from Machine to machine to "try them out".

I like this gym. I can do most of my workouts without need to queue. Equipment is quite good quality overall. Staff is friendly. I like the location and the 3 level setting

Friendly and welcoming staff, airy and open space, huge changing rooms, perfect location for commuters.

Where do I begin. From the welcoming staff to the amazing clean facilities. Fitness First Clapham is the place to be.

Gym is awesome for the price you pay. Sauna, steam room and aroma therapy are nice little additions.

Friendly staff, good place to work out and wicked location. A bit small tho !!

In general, from my experience, staff are good and friendly. Should there be any issue, they will do their best to help and/or resolve the matter if they have the authority or responsibility to do so. Having been to this branded gym in past two decades across the U.K, I can say different gyms provide different experiences. For those who have been interested to sign-up and like the flexiblity to cancel, taking a staff word of mouth is one thing but having this in writing is a different matter that people should be aware and pursue. Regardless of what is mentioned in the cancellation policy, it does not always go accordingly to plan hence direct debit is the cheaper option but not the covenient option. Even if you notify them 30 days in advance. This entices people who are not interested or who have experienced bad cancellation issues with this gym or other gyms, hence strategic market value for an one month or 3 months one off payment as a whole for via cash is higher that majority would consider £95 per month on gym use is quite expensive than say £55, £65, £75, etc (dependent on the Tier and discount at the time of sign-up). It is a good gym, but individuals (people using facilities) need to be more responsibility for their actions because legal and contractual written terms and conditions, policy and procedure does not always go according to plan. Do expect the unexpected. Having heard cancellation issues from other friends, I am not surprised.

Staff are great and the equipment is reasonable. Sometimes pieces are out of order for a while which can be a bit frustrating.

The gym is okay. Quite small, with limited equipment. If you’re going after work be prepared to find it challenging getting on any weight machines.

I have moved to the area recently, a really good club and a big free weights area compared to other gyms that I have seen in the area. The club is clean and the staff always give a warm welcome.

Excellent facilities and very helpful and friendly staff. Large weight section with everything you need to complete a good workout, very clean both in workout areas and changing rooms. Would definitely recommend this gym to anyone in the area!

Really lovely staff and super helpful 🤍