1/5 Jack W. 11 months ago on Google • 16 reviews
As
a
member
of
6+
years,
I
can
no
longer
recommend
this
gym.
-
A
noticeable
decline
in
class
quality
while
prices
have
increased.
-
An
unprofessional,
confrontational
owner
with
a
comically
over-the-top
authoritarian
teaching
style,
who
doubles
down
on
poor
behaviour
to
protect
pride
rather
than
seek
reasonable
resolution.
I
have
experienced
hundreds
of
classes
in
Dalston
from
various
coaches
who
have
come
and
gone.
This
came
to
an
end
this
week
after
a
strange
interaction
with
Carlos
Moreno.
During
his
class,
I
was
unclear
on
a
activity,
so
after
the
first
round
I
asked
my
partner.
In
the
next
round
I
made
a
joke
about
messing
it
up
before.
Neither
were
during
a
briefing
or
otherwise
disruptive.
Out
of
no-where,
Carlos
said
he
was
'sick
of
us
talking
all
the
time',
sentencing
us
to
100
push-ups,
and
threatened
to
remove
us
from
the
session.
After
30
of
the
push-ups
our
arms
were
shot,
I
suggested
we
return
to
the
previous
activity.
Carlos
then
told
me
to
leave
the
gym
for
talking
again
and
not
finishing
the
full
100.
His
behaviour
in
those
few
minutes
was
absurd.
It's
a
boxing
class,
not
a
labour
camp.
It
was
surprising
given
all
previous
classes
were
generally
light-hearted,
social
and
fun
on
a
foundation
of
competitive
hard
work.
Instead,
I
found
myself
in
a
poorly
written
and
awkwardly
acted
boot-camp
scene
out
of
Jarhead
or
Full
Metal
Jacket.
I
requested
a
refund
of
my
membership,
He
agreed,
and
I
left.
Later
Carlos
calls.
I
assumed
it
was
to
keep
the
membership
intact.
Instead,
he
explained
why
he
thought
he
was
right,
and
that
he
had
asked
the
other
participants
if
they
thought
so
too.
Any
reasonable
person
would
have
found
his
behaviour
obtuse
as
I
had,
and
I
noticed
he
uses
this
'groupthink'
tactic
to
justify
poor
decisions
or
behaviour
when
replying
to
criticism
via
e-mail
and
negative
reviews.
You
can
see
for
yourself.
I
told
him
that
aside
from
the
confrontation,
what
was
detrimental
to
the
class
was
the
first
10
mins
where
we
were
all
waiting
around
while
he
was
on
the
phone,
followed
by
25
mins
of
poorly
organised
sprints
which
had
all
but
one
of
us
mostly
stood
around
at
resting
heart.
Carlos
took
the
criticism
personally.
He
monologued
on
how
little
I
knew
of
boxing
and
asked
how
many
championships
I
had
won,
before
hanging
up
before
I
could
respond.
A
text
message
followed
to
say
that
I’m
banned
from
the
gym
(as
if
I
was
planning
to
return).
On
the
plus
side,
the
refund
was
handled
promptly.
Before
the
class
I
had
read
all
the
class
descriptions
to
see
if
any
changes
had
been
made
and
chose
TIB
for
the
technical
aspects.
This
class
had
almost
no
correlation
to
the
description.
Either
the
class
was
correct
or
the
description,
not
both.
Had
I
known
it
was
going
to
be
a
half-baked
cardio
class
I
would
have
trained
at
home.
Although
I
am
no
coach
or
'boxing
champion',
he
seems
to
forget
my
many
previous
attendances,
which
give
me
a
decent
perspective
on
what
to
expect
with
different
classes
and
coaches.
Carlos's
were
always
hit
and
miss.
I've
had
some
good
ones,
including
a
1to1,
where
he
seemed
present
and
prepared,
and
others
where
he
seemed
distracted
and
unprepared
such
as
this
last
session.
All
had
a
sprinkling
of
clichéd
or
nonsensical
philosophical
ramblings.
I
didn't
care,
if
the
training
was
decent.
Up
to
this
point
I
was
content
with
my
membership,
otherwise
I
wouldn't
have
spent
the
£1000's.
However,
after
this
recent
episode
I
was
reminded
of
other
points
of
friction
over
the
years
regarding
cancellation
fees,
contract
wording,
price
contradictions,
expiration
of
PT
packages
during
covid,
auto-renewing
of
contracts,
and
inability
to
freeze
memberships
over
holiday
periods
when
the
gym
was
closed
-
all
were
resolved
but
it
was
clear
that
income
protection
is
Carlos's
primary
concern
(unless
you
question
him,
apparently),
and
to
be
careful
with
future
purchases
or
be
prepared
to
argue
on
the
side
of
common
sense,
fairness
and
loyalty
if
any
issues
arose.
To
me
it's
equally
important
who
represents
a
company
as
to
the
actual
product.
It's
clear
now
that
both
leave
much
to
be
desired.
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