Reiss image

Reiss

Clothing store

Fashion brand known for its modern takes on classic, casual & formal designs for men & women. People often mention staff,


Address

Unit A15, A15 Prince Charles Dr, Brent Cross, London NW4 3FP, United Kingdom

Website

www.reiss.com

Contact

+44 20 8202 9615

Price rating

$$$ $

Rating on Google Maps

3.90 (104 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 8 pm
  • Saturday: 9 am to 8 pm
  • Sunday: 12 to 6 pm
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 el m. 4 years ago on Google
    It’s such a shame because Reiss is my favourite shop, and this branch is almost on my doorstep! However, every time I go back in it reminds me why I either shop online or go to another branch. The staff are so bothered about their Comission it effects the customer service. For a high end store, the shopping experience should be chilled and relaxing but these ladies put my blood pressure up with how pushy they are.
    4 people found this review helpful 👍

  • 1/5 Alexander O. 3 years ago on Google
    Shopped at this branch twice and both times were quite stressful experiences. The manager is the problem. She is stressing out her staff, whom you can see don’t like her much as a result, which consequently creates a very odd and tense experience for the customer. Reiss HQ : you might want to retrain this person or find someone more suitable for the job. This manager puts customers off.
    4 people found this review helpful 👍

  • 1/5 FARANAK A. 1 year ago on Google
    Rude and unprofessional staff! I’ve been Reiss central London particularly King’s road and Regents street customer for many years but sadly their Brent Cross boutique doesn’t live up with Riess reputation at all. A white big built staff, who refused to give us his name, ignored us and walked away when we asked for his assistance! We heard him making fun of customers with his colleague. We raised the concern with the duty manager Paula but she started defending them! It looked like Discriminatory and bullying behaviour of staff wasn’t an issue to her.
    1 person found this review helpful 👍

  • 4/5 Richard C. 5 months ago on Google
    Nice clothes although limited availability in the store. I usually order online and pick it up there so I can use the fitting rooms and return immediately if required. Expensive clothes but good quality. Best to buy when there's a sale on!

  • 5/5 Declan M. 7 months ago on Google
    Shen was fantastic on the phone when assisting me with locating an item. So professional and lovely. A true asset to Brent Cross!

  • 5/5 Naresh H. 10 months ago on Google
    Had a great shopping experience here, staff were attentive, fun and jovial. I won’t hesitate to shop here again

  • 4/5 Andrew K. 1 year ago on Google
    The merchandise is always good at Reis's but unfortunately, their sizes do not fit as they should. Today, I didn't make a purchase there but then went to Ted Baker and found my sizes and bought two T shirts. 🥴

  • 5/5 K M. 4 years ago on Google
    Leah helped me pick out several items of clothing on my recent visit and was incredibly helpful without being pushy. She was able to select pieces which I wouldn't necessarily have picked but was pleasantly surprised when i tried them on. The fit and quality of the material is vastly superior to that of other stores and I feel it's good value for money.


Call +44 20 8202 9615 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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