2/5 Charmaine M. 2 years ago on Google
Visited
the
slug
&
lettuce
in
richmond
for
a
joint
birthday
brunch
for
15
people.
Booking
was
straight
forward
and
we
were
able
to
be
all
seated
together.
Although
we
booked
for
15,
there
was
someone
that
we
wished
to
add
on
last
minute
but
the
venue
refused
to
accommodate
even
though
there
was
seating
available
and
the
additional
person
would
be
paying
as
everyone
else
was.
After
numerous
complaints
the
staff
agreed
to
allow
the
additional
person
to
stay
but
made
it
clear
that
they
werent
happy.
I
paid
a
deposit
for
the
brunch
and
then
a
separate
one
for
the
drinks
reservation
after
the
brunch
however
i
did
not
get
my
deposit
back
for
the
drinks
and
had
to
call
the
customer
service
team
to
get
reimbursed
which
was
very
inconvenient.
I
would
however
say
that
we
were
served
by
a
lovely
gentleman
throughout
our
visit
who
was
lovely
and
very
attentive;
definitely
an
asset
to
company.
Food
was
lovely
and
a
good
portion
for
what
was
included
in
the
price
but
not
sure
that
we
would
return
due
to
how
rude
the
bar
manager
was
and
the
overall
experience.