SmoothRed image

SmoothRed

Tour operator

👍👍 Our second wine tour with SmoothRed and it was just as good as the first one. Our hotel in Bordeaux was lovely and very central. Our two wine guides were charming and knowledgeable and the various chateaux SmoothRed arranged for us to visit were fascinating. Transfers and everything else went like c... People often mention trip, SmoothRed, guides, tours, planned, time, France, recommend, experience, great,


Address

1 Garratt Ln, London SW18 4AQ, United Kingdom

Website

www.smoothred.com

Contact

+44 20 8877 4940

Rating on Google Maps

5.00 (104 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 5:30 pm
  • Tuesday: 9 am to 5:30 pm
  • Wednesday: 9 am to 5:30 pm
  • Thursday: 9 am to 5:30 pm
  • Friday: 9 am to 5:30 pm

Featured Reviews


Frequently mentioned in reviews: trip (25) SmoothRed (22) guides (10) tours (9) planned (9) time (9) France (9) recommend (8) experience (8) great (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kate K. 2 years ago on Google
    Our second wine tour with SmoothRed and it was just as good as the first one. Our hotel in Bordeaux was lovely and very central. Our two wine guides were charming and knowledgeable and the various chateaux SmoothRed arranged for us to visit were fascinating. Transfers and everything else went like clockwork. I can't recommend SmoothRed highly enough.
    2 people found this review helpful 👍

  • 5/5 Dennis W. 5 years ago on Google
    When visiting Carcassone we also wanted to try the wines of the area. SmoothRed have arranged previous successful tours so again was our first port of call. There organisation from flights, hotel to wine tours was exceptional. They are without doubt value for money with the quality you receive. If the region is unknown to you then I recommend a visit as the wines have improved to a good quality. On one of the visits we arrived with the grapes and willing joined in the line to unload to the press. It was at Mas Gabriel where we tasted the juice of the freshly pressed grapes. There were many other beautiful sites and Carcassone itself is a must although you can no longer see the art attached to the walls. Highlight for us was a feast amongst the vines prepared by tour guide Marcel's wife Petra.
    1 person found this review helpful 👍

  • 5/5 Robin F. 1 year ago on Google
    I can thoroughly recommend SmoothRed. COVID messed our plans up for 2 whole years, but the whole experience of changing and rescheduling was totally painless. Once we were underway the app with the day-by-day itinerary, links to maps and restaurants and contact details was brilliant. The hotels and guides were all superb. The whole experience was smoooooooth from start to finish. If you want to explore a region and learn about wines from friendly experts with access to all the right people and places, then give them a call!
    1 person found this review helpful 👍

  • 5/5 James B. 5 years ago on Google
    Outstanding! Great visits in Bordeaux and a well planned itinerary. We particularly appreciated a very comfortable hotel and the restaurant recommendations. Nothing too much trouble. We will definitely use Smooth Red again.
    1 person found this review helpful 👍

  • 5/5 Rhonda W. 1 year ago on Google
    We had a wonderful vacation in Bath, London, Paris, Avignon and Nice we planned through SmoothRed. They did a great job of understanding what we wanted from our trip and arranging great tours, activities and accommodations. We appreciated that they were very responsive when we asked questions while traveling. The SmoothRed app was great with links for our tickets, hotels, activities, directions, etc. We will definitely use SmoothRed for future trips!

  • 5/5 Brian B. 10 months ago on Google
    We planned a trip to Reims and Bordeaux for a short wine tasting week. Smoothred took our agenda and planned a great trip. They listened to our requests and gave us a day to search the cities for free time. The events they planned had us tasting some amazing wine with great tour guides. It's my second time using them and I would easily use them again.

  • 5/5 Janna D. 9 months ago on Google
    We have just arrived home from a glorious 5 days in France. This is the second time we have used SR, the first being my husband’s 50th birthday treat. What I especially like about this company is that once all the arrangements have been made, they leave you alone to enjoy your break but you always know that they are there…just in case. This is because their app is brilliant and loaded with all the information you need and updated as soon as a change is made. It is an incredibly valuable tool and includes maps, restaurant suggestions, photos of the places that you are due to visit and also allows you to post any photos should you wish. In addition, it keeps you up to date with your flights, gate number etc. I definitely recommend this company for experienced and novice travellers and would use them again without hesitation.

  • 5/5 Chris N. 9 months ago on Google
    Our recent trip to France with SmoothRed Travel was an unforgettable experience, all thanks to our astounding travel agent, Chris Rigge. I worked with SmoothRed to plan this once-in-a-lifetime trip for myself, my wife, and my parents. From the vibrant city of Paris to the serene landscapes of Aix-en-Provence and the charming coastal town of Cagnes-Sur-Mer, each destination was expertly planned and executed, making our journey an absolute delight. I cannot express enough the level of professionalism and dedication demonstrated by Chris during the months-long planning process. His patience was remarkable, his flexibility unparalleled, especially in the face of very opinionated people who knew very little about France. Despite balancing the coordination of our trip and his own wedding planning, he was consistently quick to respond to all our inquiries, even during off-work hours. The resulting seamless nature of our journey is a testament to his commitment and adeptness. Every step of our trip was meticulously arranged, from private transfers, efficient train travel, and intimate guided tours to exquisite dinner reservations and luxurious hotel accommodations. The remarkable efficiency ensured that we could fully immerse ourselves in the French culture and scenic beauty without a hint of worry or discomfort. Chris's excellent recommendations left us with unforgettable memories. A highlight of our trip was an exquisite dinner cruise along the Seine. Initially, we were somewhat skeptical, but Chris's enthusiastic endorsement swayed us, and we are beyond grateful it did. The food, luxurious setting, and Paris's enchanting night skyline, was nothing short of a dream, especially for our first activity of the trip after a long day of travel. Our evening at the Moulin Rouge was exhilarating. The vineyard explorations in Champagne and Provence immersed us in the unique viticulture, providing an insight into the making of some of the world's finest wines, along with more than a few tastes. A boat ride in Marseilles offered an unmatched perspective of the beautiful Mediterranean landscape. These are just a few of the countless well-orchestrated experiences that enriched our journey, making it a truly comprehensive and authentic French experience. Our stay at the incredibly charming hotel in the historic Cagnes-Sur-Mer was nothing short of a fairy tale. We were interested in finding a town in the French Riviera that felt less touristy, off the beaten path, and uniquely beautiful, and Chris beyond delivered with this recommendation. We couldn’t imagine a more perfect way to finish off our trip. An unexpected bonus was the user-friendly SmoothRed app, which served as our virtual travel companion throughout the trip. From housing vital information and digital versions of our train and show tickets to offering recommendations for leisure days, it added another layer of convenience to our journey. This trip to France with SmoothRed Travel, orchestrated by the incomparable Chris, was nothing short of magical. The attention to detail, relentless dedication, and unwavering commitment to our satisfaction truly set this experience apart. We highly recommend SmoothRed Travel and, more specifically, Chris, to anyone looking for an exceptional travel experience.

  • 5/5 Jason O. 9 months ago on Google
    We had an absolutely wonderful time in France. The trip was seamless and spectacular. The app made everything so easy. Every component ran completely on time and without issue. Our drivers were usually early and always on time. We loved the accommodations and restaurants. The hotels were especially great. Our wine guides were very knowledgeable and helpful and spoke perfect English. It was great to get private tastings at all of the small family owned vineyards. The recommended restaurants were delicious. The recommended boat cruise was the absolute perfect way to end the trip.

  • 5/5 Angelina Z. 9 months ago on Google
    Sira Coulibaly and the team planned such a wonderful experience for me and my daughter for Switzerland and Paris. The tours and accommodations were beyond amazing! Every detail and helpful planning helped us get so much from our vacation. Everything was uploaded to their app and was seamless. Will definitely use them again!!!

  • 5/5 Patsy C. 1 year ago on Google
    Highly recommend using SmoothRed on your next trip to France. Everything was done exceptionally well and they went above & beyond. All our bookings from hotels, to Champagne tours, drivers & tour guides were awesome! I will definitely use them again for any trip to Europe!

  • 5/5 jeff h. 1 year ago on Google
    I can't say enough good things about Smooth Red. We just returned from our trip to Lisbon and Porto Portugal. Delightful and knowledgeable guides and a perfect blend of organized tours and free time. Truly an unforgettable experience. Highly recommend. A first class company!

  • 5/5 Sallie W. 1 year ago on Google
    We had a wonderful three-week trip to France (Normandy and Paris) and Italy (Umbria and Rome) with our children and grandchildren. The whole team at SmoothRed pitched in to make it just perfect. They arranged accommodations, transfer and guides - and then helped when the inevitable glitches arose. we will definitely use them again.

  • 5/5 Adrian P. 1 year ago on Google
    This is the second time I've used SmoothRed and the service remains outstanding. They organised a 3 week trip through Spain, France and Switzerland for us. Their communication was excellent, their selection of accommodation and tours/guides was spot on and the new phone app made it super easy to follow the itinerary! Will definitely use again for our next trip! Thanks guys!

  • 5/5 April F. 1 year ago on Google
    SmoothRed provided exceptional vacation planning! Contact with them was easy and efficient. SmoothRed organized great experiences using knowledgeable local guides and reliable transportation. They have a very handy app that we were able to access our itinerary, tickets, passes, maps as well as provided 24 hour contact number. It was nice to enjoy our trip and not have to worry about stressful details! We will use them for our next trip!

  • 5/5 Laura Y. 1 year ago on Google
    Brilliant holiday of Wine tasting to Bordeaux! Tour guides were exceptional. Everyone at SmoothRed was so helpful and went that extra mile every time we needed something. Highly recommended will definitely use them again. Great Value for money.

  • 5/5 Diana C. 1 year ago on Google
    SmoothRed was incredible to work with and planned the perfect 10 day to trip to France for us. Everything they arranged from tours to restaurants to drivers to accommodations was outstanding. Their level of customer service, knowledge and professionalism was top notch. They were prompt to reply to all of my questions and made me feel like we were VIP's. Their app was remarkable. Easy to use, they updated it when necessary and it provided so much detail about our itinerary. We had a relaxed and amazing trip planned by SmoothRed. I highly recommend SmoothRed to anyone planning a trip abroad and will use them again in the future.


Call +44 20 8877 4940 Open on Google Maps

Trends



Last updated:

Similar places



Similar Tour operators nearby

SANDEMANs London, Free Walking Tour image
1
SANDEMANs London, Free Walking Tour
Tour agency
👍👍 I have been to many tours all around the world, but this one was absolutely brilliant. Adam was extraordinary, a real intellectual. answered all our questions perfectly and gave fascinating explanations. I just loved how he gave his point of view about things and the stories about his family and the...
4.90 (5.1K reviews)
Southall Travel image
2
Southall Travel
Travel agency
😠 Pathetic customer service. I used to book from them before but will never again using there service. They don’t understand customer situations. I had to cancel my tickets which was not in my hand and they charging us 550 pounds for that. Awful service and will ask my friends and family not to book f...
3.80 (4.4K reviews)
City Unscripted image
3
City Unscripted
Tour operator
👍👍 My family and I had an amazing trip around Tokyo. Mariana was such a great tour guide, she catered to everything we wanted to do in Harajuku and Shibuya and even recommended and did more! The tour was nicely laid out and paced in 6 hours. Even with 8 people total in the group, everyone was able to f...
4.90 (1.2K reviews)
Star Tours image
4
Star Tours
Tour operator
🫤 We booked 4 days Scottish Highland tour (18.07-21.07). We were upset from the beginning of the trip since we were given last seat in the coach. Unaware of the seat allocation we would have never booked the tour. We were on last seats from beginning to the end of the trip. Secondly the manager (Shahj...
4.00 (1.2K reviews)
Thames Rockets image
5
Thames Rockets
Boat tour agency
👍👍 Fantastic. They take care of you from beginning to end - fun, friendly with facts as you go slow to Tower Bridge but then the fun begins. I was nervous but no need. It’s a thrill without danger. Took my 10 year old great niece and she also loved it. We didn’t get wet and we just had the ride of our...
4.90 (819 reviews)
Last updated:
()