Minar Jewellers image

Minar Jewellers

Jeweler โ€ข Jewelry repair service

๐Ÿ˜  They only guarantee for gold and not the whole product which is ridiculous and they donโ€™t tell this to the customer. How crazy that they will not take responsibility for their faulty product. Asked for a refund on a faulty product after buying it only 2 months ago. They are an absolute joke. Used to... People often mention service, Minar, jewellery, customer, ring, helpful, recommend, Jewellers, jewellers, time,


Address

181 Upper Tooting Rd, London SW17 7TG, United Kingdom

Website

www.minarjewellers.com

Contact

+44 20 8767 2142

Rating on Google Maps

4.70 (188 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (53) Minar (34) jewellery (30) customer (23) ring (20) helpful (20) recommend (18) Jewellers (18) jewellers (17) time (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 azal n. 4 years ago on Google
    They only guarantee for gold and not the whole product which is ridiculous and they donโ€™t tell this to the customer. How crazy that they will not take responsibility for their faulty product. Asked for a refund on a faulty product after buying it only 2 months ago. They are an absolute joke. Used to love them but theyโ€™ve absolutely ruined my experience with them. Wouldnโ€™t recommend anyone.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Daisy D. 7 years ago on Google
    Very happy with gold ring I ordered as gift for my daughter. Arrived promptly via post. Very happy with service. Will be returning to make more purchases online and if I'm in London I will definitely visit the shop :)
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Khunz R. 5 years ago on Google
    Absolutely brilliant, I bought my engagement ring from here. Very very helpful and there knowledge helped me make my decision. Highly recommend minar jewellers
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Yvonne N. 7 months ago on Google
    Just visited Minar Jewellers in Tooting SW17 and, as ever, received excellent, friendly customer service. As a long established jeweller, introduced to me by my mother many years ago, I have always trusted their knowledge and opinions. Buying gold and diamonds can be daunting but I have bought several beautiful pieces from them which I treasure. A really great place which is well worth a visit. Thank you to all the team at Minar! Hope to be back soon.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Humera B. 1 year ago on Google
    Good quality jewellery. The service was really . They explained everything in details and fast service to please my needs .
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Lisha M. 1 year ago on Google
    Cannot fault this company at all! Received outstanding service before & after my purchase. Not to mention the quality of my jewellery. Would highly recommend & buy from in the future!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 mac h. 7 years ago on Google
    Excellent service gift arrived well in time very impressed and will buy again
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Mike T. 6 years ago on Google
    Nice staff and reasonable prices but there's no on-site workshop so getting anything done takes a while for them to send off and get back
    1 person found this review helpful ๐Ÿ‘

  • 5/5 BenDGE 7 years ago on Google
    Very good customer service and the item was delivered promptly and securely.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kaya C. 7 years ago on Google
    Fast delivery and reasonable price.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Manjusha P. 7 years ago on Google
    Fantastic service. Quality of work is excellent. I had a bracelet custom made and not only was it ready within a tight deadline but it looks stunning!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Dev P. 1 year ago on Google
    I had such an excellent experience working with the team at Minar Jewellers while shopping for and designing an engagement ring. Pravin and Jaysal were extremely knowledgeable and explained everything in easy-to-understand ways. Throughout the whole process, I never once felt pressured into anything. I had a very specific idea of what I wanted the ring to look like, and Minar Jewellers made that dream a reality. The ring looks absolutely amazing and my fiancรฉ loves it. I would very highly recommend Minar Jewellers to anyone for their jewellery needs. I plan on choosing them again for any future needs!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Nana s. 6 months ago on Google
    I have been going to Minar for years and the service I receive from them never falls short of 5 stars. They always provide me with the best quality jewellery and make it their duty to ensure that I am always satisfied with my purchase and customer service!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Yara O. 6 months ago on Google
    Amazing customer service! Would highly recommend this jewellery shop. They have an amazing selection of everything, would definitely be returning in the future! Thank you Sweta for your help
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Nida S. 1 year ago on Google
    Thank you Donika for taking your time with me and explaining all the information I needed to know about my jewellery. Very helpful team. They are very knowledgable in their field. I donโ€™t need to go anywhere else.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kartik M. 1 year ago on Google
    Excellent customer service, which is never a doubt with a trusted name. Both Nishmaben and Daxeshbhai are a real asset to the company, providing outstanding personalised and friendly customer service to ensure we leave the branch with the products we love.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Krishan P. 5 years ago on Google
    Best service you'll ever get from an expert in making you happy. Well worth the trip for exceptional custom design
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Namita K. 4 months ago on Google
    Had the most amazing experience at Minar Jewellers. Donika who was looking after us was so lovely and friendly, she really made me so confident and comfortable trying jewellery sets and finding my own style. I was shown such a range of beautiful jewellery sets for my wedding. The service was so great and I was delighted to have found such a perfect set for myself. Will definitely be returning back soon!
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Sharif P. 4 years ago on Google
    Diamond and other stones specialists. Very good customer service.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Asaad Z. 1 year ago on Google
    The customer service and experience at Minar jewllers was great. They catered to our needs and provided the help we needed in finding what we wanted.

  • 5/5 Rosy M. 2 years ago on Google
    Undoubtedly the best jewellers I know. Amazing quality bespoke jewellery design and such fantastic customer service. Pravin and Jaysal have been particularly wonderful - thank you team! We'll be seeing you again soon I'm sure.

  • 5/5 Miguel B. 1 year ago on Google
    Excellent customer service! I came in to purchase a gift for wife for our wedding anniversary, Donika extremely helpful and so lovely during the whole experience!

  • 5/5 Helen G. 3 months ago on Google New
    Went in to get my necklace fixed. They were able to do it there and then. And Sweta was so polite and friendly and I even got a diamond lesson while I was waiting :)

  • 5/5 Jagruti P. 1 year ago on Google
    Bought my daughter's 21st birthday present from here today and everyone was really knowledgeable in helping us choose the right items. Jaysal and Dodina provided superb customer service and that particularly made my visit worthwhile, thank you Minar Jewellers!

  • 5/5 Riyal P. 1 year ago on Google
    Amazing customer service, specifically from Donika. I came to buy some earrings and Donika was very friendly, helpful and understanding. She provided me with a tailored and unique experience. Overall, excellent service from Minar Jewellers!

  • 5/5 Sam K. 1 year ago on Google
    I recently purchased my wedding ring from Minar Jewellers and was very impressed with their service. I was a bit unsure about buying a ยฃ700 22ct gold ring on line but based on their reviews I went ahead. I am so pleased that I did! I was on a very tight timetable so spoke to the store and they couldn't do enough to help, they ensured that my ring was made and hallmarked in record time and sent it to me on time. Unfortunately due to weight training and the hot weather my ring size changed, panicked I called Minar Jewellers and they were very obliging, they advised me to send the ring back immediately and they would try to stretch up 2 sizes failing that they committed to quickly make another one and would ensure that I had my ring back before my wedding in 10 days. Reassured I sent the ring back and they were able resize and got back to me within, 3 days. I would highly recommend using this Jewellers, they are professional, supportive and genuinely decent people who will go out of their way to provide a positive experience and provide high quality goods , the ring is lovely. Thank you.

  • 5/5 Zara S. 1 year ago on Google
    Fantastic service. Beautiful jewellery. I love going and highly recommend. Thanks Minar

  • 5/5 akash s. 2 years ago on Google
    definitely recommend this jewellers as the staff are really warm and friendly. They where really accommodating and had a very nice selection of items, I was served by Donika and she was very helpful with her product knowledge and recommendations and I will definitely be back for more. You canโ€™t find items they stock in other jewellers which is why I traveled 1 and a half hours to go there. Thank you Minar!

  • 1/5 Camilla C. 2 years ago on Google
    Your 15% off offers no working. I checkout and enter debit card details amount show same like before. Kindly help or change offer date. Thank you

  • 5/5 Neela M. 1 year ago on Google
    I made an appointment at Minar Jewellers to have my jewellery valued with some trepidation. I need not have worried however as Pravin bhai, the owner, explained the process to me thoroughly. He explained it to me in plain English and checked throughout the process that I understood what was happening. He offered advice about my jewellery and offered a good price for the pieces I wanted to sell. I felt no pressure to sell the pieces I wanted to keep. Payment was received into my account promptly as promised. I would have no hesitation in getting my jewellery valued at Minar again. If you are looking for a professional service and to be treated with dignity and respect, then look no further.

  • 5/5 Janet I. 2 years ago on Google
    Absolute diamonds in there. They fixed my very delicate Michael Korโ€™s watch. Really great customer service. So glad to have my favourite watch working again. Went there with my friend to drop off my watch and she left with a ring. Will be back to buy my engagement ring. Thank you!

  • 5/5 shamilah r. 1 year ago on Google
    Excellent service! I had a custom wedding band designed by Minar. The band was wishbone shaped to match my engagement ring. From start to finish Pravin and his team were brilliant to work with. They were able to recreate my design and they ensured it matched perfectly with my engagement ring. The price was much better than any of the other jewellers I had got quotes from. Thank you so much

  • 5/5 abhishek d. 5 months ago on Google
    Our experience was really positive. We went in quite late to the shop. Just 2 mins before closing time. But the staff was really helpful and patient. They helped in deciding. Overall would definitely recommend it.

  • 2/5 William GJ William G. 3 years ago on Google
    Expensive, out of touch, rude

  • 5/5 Hannah B. 3 months ago on Google New
    This jewellery shop is a total delight - the staff are so knowledgeable and helpful and absolutely know about quality and service. Well done everyone, and especially Sweta who helped me so brilliantly today.

  • 5/5 S.L A. 3 months ago on Google New
    I entered Minar in hope of finding something for my Wife for Christmas but not too sure on what to go for. I was welcomed in and Donika was extremely helpful in showing me different items and had some great recommendations one of which was perfect. Very good and trustworthy service and a quality selection of Jewellery.

  • 5/5 Sajeelah-Noor T. 8 months ago on Google
    Just popped in today and a very respectful lady called Sweta helped me out. She was so calm-spoken and listened to everything i had to say. She gave me full explanation of what i was choosing and looking for and was very helpful. I would really recommend this Jewllers shop to everyone. I will definitely be coming here more often.

  • 5/5 Anju K. 4 months ago on Google
    I came in asking for the most specific pendent that was a part of my childhood memories of my grandparents telling me and my brother magical tails of hanuman. I was looking for hanuman opening his chest to reveal Lord Ram. I was just trying my luck. Donika (the lady serving me) went to look at the back of the store. I was ready to make my disappointment face but like magic she came out with the most beautiful pendant of hanuman ji it was better than I could imagine. I wanted to cry with joy.... I did in the car after. This is more than a piece of jewellery it's a beautifully crafted gift. With lots of love and attention to detail. I'm so grateful and would recommend this shop to all my loved ones.

  • 5/5 Zayna A. 8 months ago on Google
    I highly recommend Minar jewellers. They were very patient and helpful when I was selecting my jewellery. Sweta was very polite and showed me exactly what I was after. My family has been coming here for a long time. Thank you Minar jewellers!

  • 5/5 clare l. 5 months ago on Google
    Fantastic experience with Minar jewellers. They were professional, knowledgeable and applied current market prices when purchasing my items on two occasions. Highly recommend to other customers.

  • 5/5 Priyanka P. 6 months ago on Google
    I had the pleasure of working with an extraordinary jeweler who not only designed the most exquisite wedding jewelry but also performed impeccable repairs on some sentimental pieces. After talking with the Minar Jewellers team, I knew I was in good hands. Mr. Pravin's passion for his craft is unmistakable, and his wealth of experience shines through in every detail. The wedding jewelry he created was nothing short of perfection. It was exactly what envisioned when we discussed the details of the design. Moreover, the care and precision with which he restored our cherished family heirlooms left us in awe. Mr. Pravin is a true gem of a person as is the rest of his team, and I am incredibly grateful for his artistry and expertise. Highly recommended for anyone seeking exceptional designs and meticulous repairs.

  • 5/5 Aisha T. 1 year ago on Google
    Great Service from all the people who assisted us with our jewellery needs. Very professional and helpful! Will be returning!

  • 5/5 Sunita M. 10 months ago on Google
    The best jewellery shop in Tooting. Modern designs, great prices and the customer service is great with no hard sells. They take time with you to find you the perfect piece and offer great advice.

  • 5/5 Leela N. 1 year ago on Google
    The service in the jewellers was absolutely A1, very friendly, helpful and truthful. The collections are amazing, reasonably priced and worth the visit to buy real timeless pieces... highly recommended ๐Ÿ‘Œ

  • 5/5 Sanjay S. 10 months ago on Google
    Minar Jewellers are one of the best kept secrets in London. They are my go to place if I want to buy or sell jewellery especially gold. Their customer service is first class. Highly recommend them.

  • 5/5 zara k. 10 months ago on Google
    Lovely staff, went looking for a new nose stud. Staff were really helpful. The shop is nice and clean and everything in display . My nose stud also came with its own paper work to identify the stone and gold .

  • 5/5 Shazia R. 10 months ago on Google
    I had the pleasure of visiting our family jewellers to get a valuation and possible sale on some jewellery I had acquired. I was born and bread in South London but due to circumstances in life I moved to East London. Even though I was surrounded by so many jewellers, I chose to go back to South to visit Minar Jewellers. My parents always spoke so highly of them so what better recommendation than that. My parents had already bought some of my wedding jewellery from them. In turn I did the same when my son got married. I kept the family tradition going. The customer service was impeccable. So polite and patient. They talked through the whole process of whatโ€™s involved with the valuation process and the options available if we were to sell. The whole team were very hospitable, kind and courteous throughout the process. Thank you so much.

  • 1/5 James E. 1 year ago on Google
    Probably a fine jeweller, but I took my watch in for a simple battery change. They sent it off to be replaced, but the watch came back marked / scratched. After pushing I got a refund, but was disappointed that my watch came back with damage.

  • 5/5 Lara 1 year ago on Google
    I ordered a nose ring online through their website. At first I was having trouble paying (on my end) so I phoned & Slywia was so polite and willing to help. Customer service is A1. When I received my order it came packaged securely and beautifully, and the nose ring itself is gorgeous. Sturdy but glamorous, it is exactly what was advertised. Will definitely be buying from here again. :)

  • 5/5 C D. 1 year ago on Google
    Perfect shopping experience! Helped me choose a gift for a family member and little something for myself. Shop is also well presented

  • 5/5 Marc G. 3 years ago on Google
    Excellent service in buying and selling gold at this establishment. I would highly recommend Jaysal as a kind and courteous salesperson. I am extremely satisfied and would certainly purchase from them in the future.

  • 5/5 UT D. 6 years ago on Google
    A lovely experience, helping staff and beautiful items. Items displayed on website are an accurate reflection of jewellery that are available for sale

  • 5/5 JAYESJ J. 6 years ago on Google
    Great quality 22ct gold items at good negotiable prices.

  • 4/5 Shaukat M. 5 years ago on Google
    good diamond collection

  • 5/5 Dipten P. 5 years ago on Google
    Goto place for indian (desi) style and designs of jewelry.

  • 5/5 Waris P. 5 years ago on Google
    Itโ€™s perfect collection hub for everyone

  • 5/5 N4ZIF K. 4 years ago on Google
    Very helpful.

  • 5/5 sarah w. 4 years ago on Google
    Very helpful service

  • 5/5 Angela P. 4 years ago on Google
    I required information throught their whatsapp number about a ring I wanted to make and they were extremely quick and helpful providing an answer. I will definitely visit their shop. Thank you

  • 5/5 Faraz 3 years ago on Google
    Honest and trustworthy jewellers which is very difficult to find in Tooting. Great customer service and lovely people. We will be back.

  • 5/5 Debs C. 6 years ago on Google
    Absolutely beautiful nose studs, delivered the next day in a lovely box, will definitely buy from Minar again.

  • 5/5 Ruhi J. 3 years ago on Google
    Excellent service ,designs and prices Strongly recommended

  • 5/5 Paven N. 3 years ago on Google
    Thank you Jaysal and family for your friendly and expert service in making our rings to the exact match and design we had chosen. We now have our beautiful rings, ready for our wedding day. We thoroughly recommend Minar Jewellers, well worth the travel from Manchester to London Paven & Zak

  • 5/5 Q A. 3 years ago on Google
    Love the purchases amazing designs .

  • 5/5 Kayur P. 3 years ago on Google
    I have repeatedly returned since I first visited in 2013. I have experienced excellent service with time taken to explore my options. I have managed to obtain customised pieces that I have not seen anywhere else and am complemented on them regularly. There is nowhere else I would go if I was looking for jewellery. All the staff are friendly and willing to help. Well done and keep it up.

  • 5/5 Vineeta C. 6 years ago on Google
    High quality jewellery, excellent customer service and knowledgeable staff. I've made 2 purchases from Minar and both times have been highly impressed. I have no hesitation in recommending them, and hope to use Minar again.

  • 5/5 Deepa A. 6 years ago on Google
    Good variety of 22 carat gold rings - esp. if you're looking for the dainty/elegant look - having said that they also have more traditional rings in pretty settings. The staff were very helpful and it was particularly heartening to know that all the materials used are ethical and conflict free.

  • 5/5 Salma S. 5 years ago on Google
    helpful customer service. really happy with my purchase. i wish i knew about minar jewellers earlier.

  • 5/5 Bella L. 4 years ago on Google
    Best prices, amazing jewellery and excellent service

  • 5/5 Iulia S. 5 years ago on Google
    Good customer service. Helped me make the right decision and be happy with my choice. The staff have a lots a patience and the jewellery they got are amazing.

  • 5/5 Wanzi M. 6 years ago on Google
    Stunning jewellary. Ordered gold nose studs . Quick delivery great packaging

  • 5/5 Rita A. 3 years ago on Google
    It's always a bit scary to order jewellery online but I'm so glad I went to Minar Jewellers. There was a query with my order (one of the items was out of stock) but they got in touch with me right away and offered a more than suitable replacement option. The items arrived promptly and well-packaged, and are clearly of very high quality. Overall very happy & will definitely be ordering again. Thank you!

  • 5/5 Lynn T. 3 years ago on Google
    I recently placed an order for a nose stud from Minar Jewellers. Itโ€™s arrived quickly and was beautifully and professionally packaged. The nose stud is lovely, well made and not cheap like a lot you can buy on-line for the very competitive price. I canโ€™t fault them and wouldnโ€™t hesitate at buying from them again.

  • 5/5 Laks S. 2 years ago on Google
    Minar Jewellers have been serving our family since the time of my grandparents, helping us to recognise some of the most memorable moments in our lives. Wonderfully professional and always a delight to speak to. I most admire their attention to detail, creativity and genuine consideration for what is in the best interests of their clients.

  • 5/5 Howard E. 2 years ago on Google
    The only place we shop for jewellery now. Their customer service is great, and they've delivered perfectly every time.

  • 5/5 Aparna M. 2 years ago on Google
    Minarโ€™s have been our family jewellers since our time in Kenya. They have always delivered a professional service and on our last visit Donika was extremely helpful. Thank you.

  • 5/5 Rajendra S. 2 years ago on Google
    Excellent service: Delivered the order in time. When we changed our mind, they offered exchange. Since my gift date was approaching, I went for a second order, while seeking the refund on first order. Someone in Minar read between the lines and ensured replacement arrives next day. Got a confirmation on refund of original order on the following day. Overall excellent experience and would definitely recommend them.

  • 5/5 Dann G. 2 years ago on Google
    Great service and good looking designed jewellers .

  • 5/5 Taranpreet K. 2 years ago on Google
    Best jewellery shop in tooting with beautiful designs โค๏ธโค๏ธ Best services by daxesh sir and other staff members We Will come next time definitely ๐Ÿ‘

  • 5/5 Raj P. 7 years ago on Google
    Always helpful and friendly. Great choice and service from all the team. Can tweak designs with no hassle.

  • 5/5 Faiz A. 1 year ago on Google
    Very simply put they are excellent jewellers. It's extremely refreshing to enter a store where the staff actually listen and cater to the customers needs. I could not be happier with the level of service I received. 5 stars all round

  • 4/5 Romario M. 6 years ago on Google
    Good service every time I have been

  • 5/5 Veronica L. 6 years ago on Google
    Smooth free transactions, I love the rings!.

  • 5/5 Andrew 6 years ago on Google
    Minar responded promptly to my order and communicated clearly and comprehensively when things would be sent. I received the ordered earrings and studs quickly. Very impressed.

  • 5/5 official H. 6 years ago on Google
    Great customer service

  • 5/5 Punam S. 6 years ago on Google
    A very welcoming and friendly place, with great knowledge. The craftsman-ship of the jewellery is beautiful. Have made a few purchases from Minar's and loved all the pieces. Would highly recommend this place!

  • 3/5 ZAMIR A. 6 years ago on Google
    Very expensive

  • 5/5 lauren A. 6 years ago on Google
    Trusted jewellers

  • 5/5 Mo B. 6 years ago on Google
    great service


Call +44 20 8767 2142 Open on Google Maps

Amenities


  • Payments
    • โœ“๏ธ Debit cards
    • โœ“๏ธ Credit cards
    • โœ“๏ธ NFC mobile payments
  • Offerings
    • โœ“๏ธ Repair services
  • Accessibility
    • โœ“๏ธ Wheelchair-accessible entrance
  • Service options
    • โœ“๏ธ Delivery
    • โœ“๏ธ In-store pick-up
    • โœ“๏ธ In-store shopping

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