City of London Jewellers image

City of London Jewellers

Jeweler

👍👍 Lovely Customer Service. Beautiful pieces 😍 Gorgeous crucifix white gold and blue topaz People often mention Peter, service, ring, recommend, jewellery, London, City, shop, Jewellers, beautiful,


Address

5 Eldon St, London EC2M 7LS, United Kingdom

Website

cityoflondonjewellers.co.uk

Contact

+44 20 7377 1011

Rating on Google Maps

4.90 (104 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 12:30 to 7 pm
  • Tuesday: 12:30 to 7 pm
  • Wednesday: 12:30 to 7 pm
  • Thursday: 12:30 to 7 pm
  • Friday: 12:30 to 7 pm

Featured Reviews


Frequently mentioned in reviews: Peter (43) service (40) ring (33) recommend (24) jewellery (24) London (23) City (17) shop (16) Jewellers (15) beautiful (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tom W. 4 years ago on Google
    Honest advice and quality products. Don't waste your time with the likes of H Samuel and Ernest Jones - with their sh*t hollow jewelry and misleading guidance. Speak to Peter - he is your man!
    1 person found this review helpful 👍

  • 1/5 John C. 4 years ago on Google
    Went in to get my ring size. Was informed I could buy a plastic gauge for £5.50. When I mentioned to the member of staff that I already had such a gauge and that I found it inaccurate, he kicked off about the fact that "people come in here all day long for their ring sizes". His attitude was disappointing, his tone was rude. It's a jeweller. I expect to get an accurate ring size. It barely takes a minute. I don't expect it to be a free service (I would have happily paid) and most certainly don't expect to be treated with such ill regard. I informed the member of staff that I would be taking my business elsewhere. It stands to reason ring size => purchase of a ring. For what it's worth, for £4 one can buy the full set of metal sizing rings off amazon. I don't like the idea of taking business away from bricks and mortar stores, but being turned away in the manner that I was makes me too embarrassed to walk into another jeweller to ask the same question.
    1 person found this review helpful 👍

  • 5/5 Maria S. 1 year ago on Google
    Lovely Customer Service. Beautiful pieces 😍 Gorgeous crucifix white gold and blue topaz
    1 person found this review helpful 👍

  • 5/5 John K. 2 years ago on Google
    Quality Service. Thank you Peter. Highly recommend anyone needing jewelry service to visit this little gem.

  • 5/5 Claire 1 year ago on Google
    I visited on the basis of Google reviews, and I'm so glad I did! This tiny gem (pun intended) in the centre of London is perfect if you are in need of any jewellery expertise! I needed a new silver chain for my Mum and ended up getting one for myself too! Don't hesitate to pop in.

  • 5/5 Lorna B. 1 year ago on Google
    Peter was so helpful. I needed a signet ring and for it to be engraved very quickly for my daughters 21st. We did everything by email and Peter was superb with his communications. I didn’t even have to visit the store. Peter arranged everything and then sent it by secure post ahead of schedule. I cannot recommend this company enough. They care about their customers.

  • 5/5 Louise B. 2 years ago on Google
    Took my late Mum's pendant in for cleaning and bought a chain for it for a gift for my sister's for her wedding day. I was treated with kindness and sympathy as I was upset. When I collected it the the work was beautiful, the pendant looked brand new. My sister has not taken it off. Thank you so much x.

  • 5/5 Steve J. 2 years ago on Google
    Great to see Peter still trading at City of London Jewellers- always helpful. keep walking that side of Eldon St folks! 💎 A diamond forever - thanks- Steve J

  • 5/5 Tony K. 2 years ago on Google
    Peter’s expertise (and patience) helped me find the perfect gift, and it’s so nice dealing with someone local and niche. I strongly recommend City of London Jewellers.

  • 5/5 Natalie L. 2 years ago on Google
    I am extremely happy with the jewellery I purchased and the professional service I recieved when using this shop. Peter answered my questions with no hesitation and was friendly and approachable. All around top quality products with top quality service you can't ask for more i highly recommend this shop.

  • 5/5 Philippa B. 2 years ago on Google
    I'm so glad I stumbled across City of London Jewellers online and bought a beautiful sterling silver locket for my god daughter's christening. I received a personalised email from Peter to say the item was in the post and was thrilled when I received it and I opened the package and he had thoughtfully included the perfect size of and prettiest wrapping paper to wrap my gift! The locket is also beautiful and the same as one I had been given some 40 years ago...

  • 5/5 Jesse P. 2 years ago on Google
    Very pleasurable experience. Brought in a damaged necklace. Was in and out within 5 minutes. Sturdy and beautiful repair. Seamless. Couldn’t recommend this place more 👏🏽

  • 5/5 Jo H. 2 years ago on Google
    Cannot recommend this place highly enough. Peter made me a stunning three stone diamond ring on a platinum band. I took my Mum’s engagement ring and my own. Peter then sourced a third stone to match and made the most beautiful ring. Wonderful service from a true craftsman, and one of the only remaining independent Jewellers in the city. Thrilled with my new ring.

  • 5/5 Louise H. 3 years ago on Google
    I first visited to buy a Christmas gift and was incredibly grateful for the professional and friendly service. (Not to mention the patience!!). I’ve since been back for some repairs and equally delighted. Highly recommend 👍

  • 5/5 Charlotte T. 2 years ago on Google
    Peter is a brilliant jeweller - really skilled and clearly passionate about his craft. I took in a fair few items that needed fixing, polishing, cleaning and resizing. He did all of this quickly and flawlessly. My late grandmother's old gold bracelet from the 50s in particular was almost unrecognisable - truly brought back to life! Will certainly be back in future if needs be.

  • 5/5 Danny B. 5 years ago on Google
    Thanks for repairing my cross - Great service and very prompt, thanks again Danny

  • 5/5 James Sobol K. 5 years ago on Google
    Really fantastic service, I've visited them many times over the years for wristwatch adjustments, repairs, and accessories. Friendly, professional and very efficient. Many thanks Peter!

  • 5/5 Isabella I. 5 years ago on Google
    Great service and professionalism. My grandmother’s ring needed repairing. The result was excellent - the ring looked even newer and shinier than before. I can recommend this jeweller for repair works.

  • 5/5 Dennis W. 4 years ago on Google
    I have been using the City Jewellers for over eight years now for all my jewellery and watch repairs. I have bought many gifts for my wife and family. They have always treated me in a courteous and professional manner. Their service is invaluable and Peter's input and expertise is a refreshing change to most of the high street shops. I would say that the C1ity of London jewellers are an excellent and reliable company with an extensive chioce of high quality jewellery Regards Dennis walker

  • 1/5 Arabella P. 1 year ago on Google
    I went in to this jewellers and asked for a price quote to resize a sterling silver ring. He didn’t seem as if he wanted to give me the time of day and said it “would simply not be worth the cost” as it was silver and then simply dismissed me. This ring holds sentimental value and I have since had it resized elsewhere with no fuss.

  • 5/5 Henry S. 1 year ago on Google
    Fantastic service from Peter and City of London Jewellers. I bought in a ring for polishing, resizing and engraving and it has turned out fantastic. Wouldn't hesitate to use him again!

  • 5/5 Judith N. 1 year ago on Google
    I was looking for a very special gold locket to house a picture of my son who has recently passed away. The locket I have purchased from Peter at City of London Jewellers is beautiful - just what I was looking for. Extremely quick and efficient service, especially as I was slightly concerned at making such a purchase online. However, the locket is exactly as described and of lovely quality.

  • 5/5 Vyn 1 year ago on Google
    So good. Loved this place - came in with two rings for resizing and they were done in a week! They look so shiny and polished and fit me perfectly. He also took the time to make sure I chose the right size before deciding to send it off. Would absolutely come here again in the future.

  • 5/5 Jarel A R. 1 year ago on Google
    Visited this place just the other day, and had a great experience - Peter was so helpful and I would recommend this shop to anyone looking for a good Jewellers in London.

  • 5/5 tashi h. 1 year ago on Google
    My favourite jeweller in London! Peter is such a gent and he has so many amazing stories to tell. Love my gold phone and football boot charms. Always a pleasure. Thank you!

  • 5/5 Lauren I. 1 year ago on Google
    My favourite jeweller. Always recommend this place - huge selection of jewellery and the guy is super helpful without being pushy.

  • 5/5 Martyn P. 7 months ago on Google
    My first order with City of London jewellers, very efficient service, easy to navigate the website and fuss free ordering. Very pleased with my sovereign mount and will be happy to do business with them in the near future. Thank you once again. Regards, Martyn

  • 5/5 Andreas Sofoklis W. 6 months ago on Google
    A shop within walking distance of London Liverpool Street. Absolutely great customer service is offered here. Thank you for repairing the bracelet. I could wait for it. It means a lot to us.

  • 5/5 T R. 1 year ago on Google
    My brother and I bought two silver bracelets from City of London Jewellers and we are very pleased with the assistance we received from Peter. We went back a couple of times and he was happy to have us try on the bracelets to help us decide if we liked them or not. We got each one sized, and my brothers fit well however my one was slightly too big. There was a slight mix up in the measurements written down but Peter was kind enough to adjust the size for free on this occasion and I was very pleased with the final result. Thank you again and I hope to do business with you in the future again.

  • 5/5 Federico Goretti (. 11 months ago on Google
    What a great find!! Peter is a master at his craft. One of the wedding rings had some flaws to fix and I was lucky enough to find City of London Jewellers. From the moment I opened the shop door, I felt like Harry Potter when he bought his first wand. Peter made the ring look amazing and now we need some sunglasses to look at it. City of London Jewellers is the best you can find both in terms of quality / price and customer service. I like to think of City of London Jewellers as my jeweller of choice. Extremely recommended. Ciao Peter

  • 5/5 Amanda R. 7 months ago on Google
    Lovely little shop full of treasures. I took a piece in to be mended and Peter carried out a beautiful repair in double-quick time.

  • 5/5 nigel p. 7 months ago on Google
    A good product at a fair price, delivered promptly (which was particularly important), with choice of two wrapping papers and bow - as it is a gift. A nice touch and complimentary.

  • 5/5 Nadia M. 4 months ago on Google
    Peter is brilliant - got my ring resized quickly and so perfectly, and he’s such a nice person too!

  • 5/5 Chelsea G. 3 months ago on Google New
    Charm was really reasonably priced and came within days! Super happy and Peter was super helpful! Will certainly be back for future purchases. 10/10 service

  • 5/5 JamieTearBMX 4 years ago on Google
    Friendly, helpful and knowledgeable service. Would highly recommend. Has a very good selection of jewellery, I found just what i wanted. Many Thanks

  • 5/5 Becca C. 4 years ago on Google
    I first came to this jeweller last year, to have a loose stone fitted back into a ring. The service was really good and price fair, so I recommended the place to a friend, who had several very sentimental rings in need of repair. The service again was brilliant. I collected the rings within the stated time frame, repaired just as promised, looking good as new, and for the price originally quoted. Will certainly return to Peter for any other jewellery fixes. Thanks!

  • 5/5 JT M. 4 years ago on Google
    Always a good experience at the City of London Jewellers, offer some of the best service around, simply wouldn't go anywhere else for business, 10/10 would recommend to anyone that is looking for good service and the best jewellery. Thanks

  • 5/5 Olivia A. 3 years ago on Google
    The service at City of London Jewellers is fantastic. We bought a pair of gold and pearl earrings from Peter and he was so friendly and helpful. The jewellery in store is displayed with such care and there’s a great range on offer. Just so nice to buy from a knowledgeable independent - feels way more personal and memorable.

  • 5/5 alice t. 3 years ago on Google
    Fantastic jewellery repair and expertise. Beautiful selection. 100% recommend.

  • 5/5 Hannah 3 years ago on Google
    I recently visited the shop for repair services and received excellent customer service. I loved the range of beautiful jewellery so am looking forward to visiting again to buy a unique piece. Would higly recommend this place. Thank you

  • 5/5 Osarogie U. 3 years ago on Google
    My visit to this store has always been a wonderful experience. Mr Peter Robinson is genuinely pleasant and very professional and certainly offers great service.

  • 5/5 Eric R. 3 years ago on Google
    Good experience.will definitely shop there again.Peter certainly knows his business. Wasn’t confident in choosing the correct type Of jewellery, but with Peters help& advice I bought the perfect gift . Will be shopping there again.

  • 5/5 Dave 4 years ago on Google
    City of London jewellers is tucked away just beside a church on south place near Liverpool Street station. I must have walked past it thousands of times on my way from the station to the Barbican and didn’t notice it was there. I was speaking to my brother asking him where he bought his engagement ring and he recommended this jewellers. I was amazed at the selection of beautiful rings they have. Peter the owner, was extremely knowledgeable, patient and helped me to pick the perfect sapphire and diamond engagement ring for my fiancée explaining how the wedding ring would fit close, which I never would have even thought of. All in all it was a stress free experience for me and my lovely lady was absolutely overjoyed with her ring . I would have no hesitation in recommending City of London jewellers to anyone, great service and great quality jewellery.

  • 5/5 Dmytro T. 4 years ago on Google
    Quick and reliable service. Very efficient and friendly

  • 5/5 James S. 4 years ago on Google
    Highly recommend this jewellers! I was recently shopping for an engagement ring, but had a particular style and type of diamond in mind (a black diamond). Others jewellers did not instill confidence in me (that they would be able to deliver on my requirements), this was the opposite with Peter. He listened to my desire intently and delivered exactly what I needed, at a very competitive price. The turnaround was quick which was very useful and the quality of the product is superb. My fiancée is over the moon with the ring, and we are now in the process of purchasing our weddings rings from here too. If you want a personal, attentive and quality service – this is the place for you.

  • 5/5 Brandon S. 4 years ago on Google
    Was recommended Peter through a friend, went into the shop and had some of the best customer service ever received, was willing to answer all my questions, also has a very wide range of jewellery, will definitely be coming back again, Thank You :)

  • 5/5 Simone M. 4 years ago on Google
    I could not recommend Peter enough. I came straight from work and he was super efficient and professional. Peter gave me a quote on my gold bangle and also fixed my watch within minutes. If I could give Peter more stars I would. See you soon! Simone

  • 5/5 violetgao 4 years ago on Google
    Peter has had the shop for 30 years. His knowledge and friendliness are so rare in this world where people “don’t care”. His shop is small but literally full of treasures. I’m grateful for him reminding us of the beauty of the “old world” , both because of his jewels and him as a person.

  • 5/5 Lexie G. 4 years ago on Google
    Was recommended by a family member, was patient and answered all the questions i had to ask. Quality service, Peter is lovely. Will be recommending to other family and friends. Thank You

  • 5/5 Karen L. 4 years ago on Google
    I was looking for a goldsmith to make a bespoke ring. i had mentioned to a couple of other jewellers and they did not seem to interested. When I explained to Peter what I was trying to achieve his first word was yes I can, he then showed me some pictures of rings he made , I explained to him how l wanted the ring to look he understood exactly ,he said leave it with me and that he would phone me when he had something to show me,within a few days he called me to come and have a look at some samples one of which was almost what l was looking for, I explained and within the week he had made the ring to my exact style I have been looking for. Thanks very much peter a fantastic job. I will definitely recomend to all my friends.

  • 5/5 Kate S. 4 years ago on Google
    This is the second time I have purchased jewellery from city of London jewellers and like the first time I am really happy I did. I am not someone who buys a lot of jewellery and I told the man serving me that I would never be a 'big' customer but despite this he was very patient as I took my time deciding what to buy my mother for her birthday and he answered all my questions without any pressure to 'part me from my money'. My mother and I have similar tastes and she really loves the beautiful gold pendant I chose for her! As I said, I don't buy much jewellery but the next time I do I will definitely go back the this wonderful 'traditional' jewellery shop.

  • 5/5 Jason M. 4 years ago on Google
    Went into this jewellery shop when i was up London a couple of weeks ago, the staff and service was great, willing to answer questions that i asked, have an amazing selection of jewellery to offer, would highly recommend to family and friends. Many Thanks

  • 5/5 Charmaine g. 4 years ago on Google
    Peter made my beautiful engagement ring from a photo my boyfriend showed him on his mobile phone. Unbelievable service we will not hesitate to recommend and use his service again. City if London Jewellers charged almost half the price of company that advertised the ring and we had our unique design incorporated. Thank you City of London Jewellers

  • 5/5 Katarina M. 4 years ago on Google
    Really friendly and knowledgeable service, fixed my ring on the spot. I will definitely go here for all future jewellery repairs!

  • 5/5 Clifford W. 4 years ago on Google
    Beautiful jewellery and very friendly

  • 5/5 Pam R. 4 years ago on Google
    Thanks for the new watch strap that you fitted to my Citizen watch. It's just like new and looks great again - Thanks Peter

  • 5/5 Rob G. 4 years ago on Google
    Couldn't be happier with my experience here today. My chain clasp was fixed on the spot, with no wait, and free of charge. That's rare anywhere these days but very rare in the city. Couldn't recommend highly enough - I will be back.

  • 3/5 Petra h. 4 years ago on Google
    Expensive battery for watch

  • 5/5 Ogechi A. 4 years ago on Google
    This shop was a great find in a super convenient location. Peter is lovely and attentive; would highly recommend. Sidenote: The background music in-store is also 10/10 - very pleasing!

  • 5/5 Peter G. 4 years ago on Google
    It was a pleasure shopping at this store. The staff were very helpful and I found just what I wanted

  • 5/5 Tony S. 3 years ago on Google
    Great repair prompt . My wife also bought a lovely silver marcasite brooch.good service Will be back very happy.

  • 5/5 Nicole W. 4 years ago on Google
    Visited a few weeks ago, service was very friendly and efficient - would definitely recommend.

  • 5/5 Ken T. 4 years ago on Google
    10/10 service,Known for years, wouldn’t go anywhere else. Very good selection of jewellery

  • 5/5 Daniel A. 4 years ago on Google
    Fantastic experience. The lad running the shop is godsent. Made the shopping experience a pleasure. Can’t wait to have a reason to return!!

  • 5/5 Natalie von G. 4 years ago on Google
    Best possible service and expert knowledge. Would definitely recommend.

  • 5/5 Bee 4 years ago on Google
    Really friendly and professional service, I got the best price in the city,, I researched other sellers. I would highly recommend buying from this shop.

  • 5/5 Ben P. 4 years ago on Google
    Friendly service, heard from a family friend, couldn’t ask for anything better, Peter was very helpful, Thank you it was much appreciated

  • 5/5 S B. 4 years ago on Google
    Excellent service and excellent results! I took in my grandmother’s tarnished and dirty ring hoping to get it cleaned up a bit. The results exceeded my expectations, Peter hand-polished the ring and it looks incredible! He also did it really quickly, I gave the ring in on Friday night and it was ready by Monday midday. I would definitely recommend this store for repairs/maintenance of jewellery.


Call +44 20 7377 1011 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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