itsu - Wimbledon image

itsu - Wimbledon

Restaurant Fast food restaurant Japanese restaurant Sushi restaurant Asian restaurant Health food restaurant Japanese authentic restaurant

Japanese counter-service and takeaway chain for sushi, salads and noodle dishes. People often mention good, staff, service, sushi, Itsu, friendly, chicken, Wimbledon, clean, rice,


Address

Wimbledon Bridge House, London SW19 3RU, United Kingdom

Website

www.itsu.com

Contact

+44 20 3667 8309

Price rating

$$ $$

Rating on Google Maps

4.30 (589 reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 am to 10 pm
  • Sunday: 11 am to 9 pm
  • Monday: 11 am to 10 pm
  • Tuesday: 11 am to 10 pm
  • Wednesday: 11 am to 10 pm
  • Thursday: 11 am to 10 pm
  • Friday: 11 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: good (18) staff (14) service (13) sushi (13) Itsu (9) friendly (8) chicken (8) Wimbledon (8) clean (8) rice (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Francis P. 1 year ago on Google
    What have they done. No longer can you see the quality of the food, no longer can you pay with cash, not going back and as you can see from the other reviews the quality of the food is now terrible, because they don't have to show any of it to anyone until after they have purchased it so now they can give you any rubbish!?!
    3 people found this review helpful 👍

  • 4/5 Adnan H. 1 year ago on Google
    Healthy food at a reasonable price. Quick service. Good for lunches. Half price, half hour before closing.
    2 people found this review helpful 👍

  • 4/5 Oliver G. 4 years ago on Google
    Standard sushi does lack menu choice, also needs more types of sushi
    2 people found this review helpful 👍

  • 4/5 Pirooz K. 3 years ago on Google
    Large seating area with friendly staff. Tryaki chicken was not served steaming hot but tasted good. Overall pretty good and located opposite and very near to Wimbledon Station.
    2 people found this review helpful 👍

  • 4/5 Jyk W. 1 year ago on Google
    Nicely presented Itsu outlet, simple, stylish - just a stone’s throw from the station and not too far from the Centre Court Shopping Centre. Food moderately priced. Ample seating with views towards the high street and the railway station. Order food via interactive screens and collect at service counter. We had their salmon full house sushi tray, chicken teriyaki and gyoza miso soup. Soup was lukewarm when we got it – would have preferred it piping hot. The restaurant team and counter staff were extremely polite, eager to help and very cheerful. Overall this place is adequate. It’s a good pit-stop for meals after a bout of shopping.
    1 person found this review helpful 👍

  • 1/5 Albert R. 2 years ago on Google
    I love itsu , I do not appreciate when staff abuse with quantity , customers should be able to pay and buy same amount of product at any itsu stores . Anyone else had similar experience mostly on the bowls , Wimbledon store is to watch out for ,,, then their staff should deal with complaints better and professionally instead to refuse refund , excuses to of them following their orders and receipts to further discussions making situation even worst and uncomfortable . Not happy at all , ( see pic attch for comments ) Hopefully it will help others
    1 person found this review helpful 👍

  • 2/5 Victoria B. 1 year ago on Google
    I'm a regular at this branch as I work in the Village. It's not the first time I've ordered a sashimi set and the fish is full of bones. This time every single slice had at least one bone. I'm fully aware it's a possibility to find a one or two sometimes, especially if someone's not experienced in preparation. But this really takes away from the experience of eating sashimi, or any kind of sushi for that matter. The self service card screens also take away from the experience of being able to pick whichever set you'd like for yourself. Please start training your staff properly.
    1 person found this review helpful 👍

  • 4/5 Agnieszka S. 4 years ago on Google
    Nice place, good food and friendly staff
    1 person found this review helpful 👍

  • 5/5 Georges F. 1 year ago on Google
    Solid meal with flavors for a decent price. Quick turnaround too, food was ready within 5 mins!

  • 4/5 Rachel M. 4 years ago on Google
    Nice atmosphere and fresh sushi

  • 5/5 Lucia L. 4 years ago on Google
    (Translated by Google) The coconut soup (Original) La sopita de coconut😋

  • 4/5 brian S. 4 years ago on Google
    Always good, could do with some high chairs for the carpet commando

  • 4/5 Fola J. 4 years ago on Google
    Great space for an itsu. If u have been b4 to an itsu, this place won't disappoint. Great seating and quick service. A good favourite for take away and eat in

  • 5/5 Verena B. 4 years ago on Google
    Tasty food and nice and helpful service. The restaurant is very clean and tidy.

  • 4/5 Judi T. 4 years ago on Google
    Not the quietest place for lunch but tasty & filling rice bowl!

  • 1/5 Anne C. 4 years ago on Google
    Very tight on portion size!!!

  • 5/5 Daniel K. 4 years ago on Google
    Great place for a quick meal !

  • 5/5 Stuart S. 3 years ago on Google
    Half price after 9pm for really decent sushi. Get in before it's gone though.

  • 1/5 Nick S. 2 years ago on Google
    Update: disappointed on my second visit that my server seemed unbothered and messed up my order when I specifically said gyoza I received noodle soup instead which I must say was absolutely horrible their sushi is great had that too but the things other then that just avoid. The miso and noodles tasted awful, when their for 8 fried gyozas ended up with steamed gyozas in disappointing miso soup. Was it good yeah it was as expected from itsu. Loved the little bottle of soya sauce, instead of those peel off soya sauce packs. The food is better fresh but on the go takeaway Is also convenient and easy. The staff were welcoming even if it was just for a brief second. Hope to be back soon for more of the menu items.

  • 5/5 Vish M. 3 years ago on Google
    Excellent choice of healthy food as always... Been here after months due to the lockdown but it was almost the same experience in spite of social distancing etc. Highly recommended...

  • 5/5 M.Sheriff 1 year ago on Google
    Got a chicken teriyaki takeaway. Great food. Super good staff too. Will be going back there again

  • 5/5 Colin L. 4 years ago on Google
    Popped in for a quick snack and beer before going to the pictures.

  • 5/5 Linda K. 4 years ago on Google
    We stumbled across this eatery in Wimbledon across from the Wimbledon station. It deserves 5 stars for its unique concept...fridges of freshly made Sushi, salads and fruit with drinks. 5 stars for great interior designed seating area, compact yet private and minimalist. A fantastic hot food counter...for yummy bowls of rice, soup or noodle dishes !! Clean, healthy eating food, great flavours and well priced. Eat in or take away !! Excellent!!

  • 5/5 Ed E. 3 years ago on Google
    Delicious sushi, spacious and well organised seating area

  • 5/5 Vlada B. 1 year ago on Google
    love this place, food is so good and people are so polite and friendly. Loved welcoming atmosphere in the shop👍🏻

  • 5/5 Özlem Coşkun G. 1 year ago on Google
    I loved the sushi and green jasmine tea.

  • 5/5 Gambi C. 3 years ago on Google
    Sushi is also good as for the fast food standard.

  • 4/5 Uzo A. 6 months ago on Google
    I visited this Itsu store to enjoy a lovely lunch on my own away from the shoppers. I had a Teriyaki chicken rice bowl that came with some salad and this was a healthy treat. Though the meal temperature wasn’t hot and some rice grains were crusty/ hard, I was still able to enjoy my meal in a nice, clean and tidy environment away from the noise. Easy to order kiosks / self serve machines with the option to customise your meal and very short waiting time from order to collection.

  • 5/5 Ahmet E. 6 months ago on Google
    I am extremely happy to have discovered Itsu. The prices are decent 👌 and the quality is great. I thoroughly enjoy eating it here. First time in Wimbledon.

  • 4/5 Sun C. 6 months ago on Google
    The soft miso soup is fine with you directly to arrange such a warrior for me to digest this melted taster as well as free from viruses and other required networking. So aren't you working on this page yet so please let us meet up with your software than hardware here.

  • 5/5 Canal do P. 8 months ago on Google
    Excellent food ⭐️, also excellent service⭐️, very comfortable ⭐️, clean, organized space⭐️, the food was ready quickly, I tried several dishes, thai chicken rice, miso, chicken spring, warm salad chicken and sashimi of excellent quality⭐️ . This Itsu is really differentiated and I will recommend it on my YouTube travel channel. ⭐️⭐️⭐️⭐️⭐️

  • 5/5 Niall M. 5 months ago on Google
    Absolutely amazing! Food exceptional and very good prices. I want to give a big shoutout to the member of staff who was at the door greeting everyone and making sure that everyone was able to use the machines and even offered to take my bowl to the non once finished which I thought was fantastic service. Will be coming back often.

  • 4/5 Catherine 3 months ago on Google New
    Somehow I'd never tried itsu before; glad I did on this day. Easy to order from the screens; quick pick-up; tasty food. No complaints. I just wish there was a little more versatility to the menu, like more seafood options. Still, can't complain.

  • 5/5 Risa A. 2 months ago on Google New
    Visited for lunch, fast service and delish food! One heads up, there was a male staff cleaning tables and bars did absolutely wonderful job! All the tables were clean and I have never seen such organized and clean condiments bar in any fast food chain. Thank you very much!!!

  • 4/5 Yan G. 3 years ago on Google
    I'm suspicious to talk about this place.

  • 4/5 Esther R. 4 years ago on Google
    I like the concept of the dishes they do at Itsu and this time I tried a great promotion they currently do. A refreshing Japanese beer Asahi and a bowl for only £7,99 . I dont give 5 starts because the staff at Wimbledon started to clean up and spray nasty chemicals while people were eating and it was disturbing and unhealthy to say the least ......

  • 5/5 Angela K. 3 years ago on Google
    Wonderful team at Itsu Wimbledon. Great customer service and very friendly. They went out of their way to make a me a takeaway that was sold out! Obrigada Itsu!

  • 5/5 S P. 3 years ago on Google
    Love Itsu, food always quick, good and great value. Staff nice.

  • 5/5 Clémence A. 3 years ago on Google
    The sushi is good for a chain. What's great is the half priced sushi starting at 9pm, but get there earlier as it goes very quickly!

  • 4/5 MF U. 3 years ago on Google
    Not a real sushi person but the others are, but their was a good choice of other dishes.

  • 1/5 Secondary T. 3 years ago on Google
    Don't buy any food from ANY ITSU if you value your health. Shops selling food that is made from expired products for years and no one is taking it seriously. Head office is fine with this and covering up customer health issues for years because shops are reducing waste costs and pocketing money to themselves. Yes, they do have courses for legal procedures but same toxic people who conduct it don't believe in anything they say but rather do the opposite.

  • 5/5 Onuku W. 3 years ago on Google
    Go when its about to close to pick up some good deals.

  • 5/5 Ili P. 3 years ago on Google
    Lovely as usual

  • 5/5 Tiffany B. 3 years ago on Google
    Really wonderful service, the team are incredibly polite and helpful and assisted me with a voucher I wasn't sure about. Completely floored with the patience and kindness! I only came here for some sushi! (which is lovely btw)

  • 5/5 K0stj 3 years ago on Google
    Good place for fast and healthy food.

  • 5/5 Sarah F. 3 years ago on Google
    Enjoyed sitting with my son. Very friendly staff.

  • 3/5 Nikki E. 3 years ago on Google
    Tables weren't wiped, no chopsticks, wasabi or ginger. The little soya sauce in the box isn't nearly enough.

  • 5/5 alexis h. 4 years ago on Google
    Itsu is a chain but the Wimbledon branch is fantastic, mainly because the day manager is so welcoming he makes it feel like a friendly neighbourhood cafe. We love the food here. It is always clean and the staff are friendly. Would definitely recommend.

  • 5/5 Peter B. 3 years ago on Google
    Quick service

  • 1/5 D. W. 3 years ago on Google
    Quality has declined dramatically post lockdown. Sushi rice fell apart immediately upon unboxing. Salmon was full of gristle.

  • 5/5 Farida B. 3 years ago on Google
    Great food and healthy. Love the dumplings.

  • 5/5 Alan E. 3 years ago on Google
    Great food and clean I feel safe eating here

  • 5/5 Annabelle M. 4 years ago on Google
    Food is always fresh and very tasty! Staff really helpful and very kind.

  • 5/5 James F. 5 years ago on Google
    Good service and simple tasty food. Cosy place to seat in. I recommend it.

  • 5/5 Kathrynn N. 4 years ago on Google
    Delicious!

  • 1/5 Maxwell C. 4 years ago on Google
    Ordered an udon to take away, food was not heated properly. Ice cold like it had just been taken out of a fridge.

  • 5/5 Kol-C B. 5 years ago on Google
    10 + for seating area decor and for the Thai Chicken rice which consists of lightly grilled chicken pieces, green peas, shredded carrots and red cabbage, rocket leafs, and finely chopped spring onions and beansprouts on a bed of flavourful rice in a beautiful brown 'earthenware' type bowl. Equalling the well prepared dish is the good customer service. And that beautiful tray for serving the food. Excellent view. Outside seating and wheelchair accessible entrance. Allergen dietary requirements can be discussed with a member of staff. Overall adding a major contribution to a cleaner environment too by converting 'rubbish into energy' so many many Congrats for the approach to food options and towards the planet!! #cleanercity #natureinthecity Planetary thoughts, conscious setting Modest. Life choices pause. Reflect never regretting Accepted. Action of our footprints. #APoemADay

  • 4/5 mark jonathan L. 4 years ago on Google
    Can find good food for under a fiver. If you're looking for dinner, meals are between £5-8. Recommend the buns and the Teriyaki. Would go back again.

  • 5/5 Rosi Mariana C. 4 years ago on Google
    (Translated by Google) For those who like very good. (Original) Pra quem gosta é muito bom.

  • 5/5 Nina 4 years ago on Google
    Front team really friendly


Call +44 20 3667 8309 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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