1/5 Maryam 4 years ago on Google
Review
for
Better
York
Hall
Swimming
Reception:
We
went
there
two
months
before
and
there
were
no
issues.
This
time
with
my
sister
and
my
mum,
my
mum's
card
was
renewed.
Mine
and
my
sisters
had
to
be
renewed
from
last
time
but
the
staff
were
really
nice
last
time
and
did
not
delay
our
swimming
due
to
it
and
allowed
us
to
go
through.
This
happened
04/02/20
trying
to
pay
for
the
7:30pm
-
9:30pm
swimming
women's
only
session.
This
woman
from
what
I
heard
was
Shameema/Shamima,
her
entire
approach
towards
most
of
the
individuals
coming
for
swimming
were
really
rude,
she
was
speaking
with
an
attitude
the
entire
time.
Later
on
at
the
pool
a
lot
of
the
people
were
mentioning
how
other
staff
members
have
been
nice
except
her.
Her
colleague
this
white
guy
(looks
a
bit
like
Justin
timberlake)
he
was
really
nice,
he
was
helping
us
set
up
the
membership
which
wasn't
working
for
me
as
they
didn't
have
a
student
option
entirely
available.
He
called
out
to
her
many
times
and
she
did
not
respond
at
all,
before
that
when
it
came
to
responding
to
others
things
she
replied
immediately
to
him
and
my
one
was
a
two
second
question
and
she
waited
until
it
was
20
minutes
in
to
the
swimming
slot
that
we
had
to
go
to
the
front
again
for
her
to
actually
help
us.
Then
she
tells
me
I
need
to
do
the
adult
one
when
I'm
a
student,
just
when
I
say
it
didn't
work
every
single
time
we
answered
her
questions
she'd
say
"let
me
finish"
or
"just
wait
a
moment"
with
so
much
attitude
in
her
tone
whereas
the
same
situation
with
her
colleague
he
was
kind
and
did
not
speak
in
such
a
way.
As
soon
as
I
mentioned
I'm
just
going
to
go
home,
she
tells
me
she
can
do
the
pay
as
you
go
as
£1.35
this
time
as
though
she's
doing
a
massive
favour
on
me
when
she
delayed
us
in
to
going.
Previously
they've
allowed
it,
she
made
it
sound
like
it
was
impossible
to
renew
straight
away,
she
delayed
our
renewal,
didn't
even
work
for
me
and
then
tells
me
it's
fine.
Shows
she's
a
liar.
It
was
also
our
mother's
first
time
and
she
got
lost
because
the
girl
told
her
to
just
go
right
ahead
without
us
even
though
she
mentioned
it's
hard
for
her,
she's
an
old
lady
who
doesn't
know
English
and
you
could
see
how
lowly
she
was
treating
people
of
the
Bangladeshi
community
especially
the
ones
who
did
not
know
English
well
enough
to
respond,
she
may
be
of
the
same
race
but
she's
a
coconut
for
sure.
Her
white
colleague
was
a
lot
more
kinder
and
helpful
than
she
was
and
very
reassuring
about
any
male
life
guards
as
previously
there
have
been
male
life
guards
so
we
just
wanted
to
confirm.
I'd
like
to
end
it
on
a
good
note
as
not
all
of
your
staff
are
bad
however
I
don't
really
wish
to
come
back
to
York
hall,
I'd
rather
join
a
gym
elsewhere
rather
than
use
the
facilities
as
the
York
Hall
one
has
Shamima
as
one
of
the
employees
and
I
would
not
like
to
encounter
with
her
abnoxious
personality
again.
You've
had
some
really
nice
staff,
there
was
this
bearded
man
previously
don't
know
if
he's
still
there
but
he
has
always
been
very
welcoming
and
always
provided
us
with
the
right
information,
when
we
wanted
to
know
about
any
camera
privacy
issues
in
the
pool
or
spa
he's
always
reassured
our
worries
and
when
it
came
to
male
life
guards
guarding
female
sessions
he's
told
us
before
hand
and
we
would
come
back
and
ask
again
as
he'd
always
be
very
kind
and
tell
us
it's
not
always
like
this.
The
ladies
downstairs
at
the
spa
have
always
been
very
kind,
sometimes
things
delay
but
they've
always
been
helpful.
Also
I'd
like
to
say
one
final
thing:
"I
choose
a
gym
that
gives
back
to
Tower
Hamlets."
that's
on
your
banners
at
a
variety
of
places.
People
like
shamima
do
not
represent
such
a
statement.
They
are
the
complete
opposite
of
it!
You
guys
probably
won't
do
anything
about
her,
but
hopefully
it
gets
to
everyone's
ears
about
how
disrespectful
she
is
as
a
human
being
and
how
you've
lost
one
member
and
probably
many
more
due
to
her.
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