4/5 FM P. 9 months ago on Google
Update
on
my
previous
review
last
year.
I
complained
to
the
Chairman
of
the
Board,
John
Lawlor,
who
governs
the
Tavistock
and
Portman
Trust.
He
agreed
that
my
complaints
were
valid,
so
arranged
an
online
meeting
with
a
senior
team
member
in
February.
Sound/picture
terrible
and
team
member
didn't
believe
me
initially,
but
must
have
changed
his
mind
as
a
follow
up
appointment
with
the
lead
Psychologist,
Professor
Richards,
has
been
made
for
May,
when
I
pointed
out
that
I
am
not
available
in
July.
Watch
this
space.
.
.
Update:
May
appointment
was
an
absolute
disaster,
Psychologist
was
not
very
pleasant
and
criticised
me
for
being
late,
even
though
I
suffer
Autism,
had
a
bad
night
and
sweats.
Plus
I
had
a
90
minute
appointment,
which
apparently
had
been
overlooked
by
the
Psychologist
and
admin
staff
-
had
I
been
seen
immediately
on
arrival
at
the
GIC,
all
might
have
been
well,
but
they
kept
me
waiting
for
half
an
hour
before
calmly
informing
me
that
the
appointment
was
not
going
ahead.
I
challenged
them
on
it
and
demanded
that
I
speak
to
someone.
I
also
had
a
bout
of
Asthma
and
had
to
use
my
Reliever
Inhaler
due
to
the
pollution
and
stress
I
was
under
-
another
reason
why
I
am
unable
to
attend
this
clinic
ever
again.
So
they
went
off
to
find
someone,
the
Psychologist
in
question
came
and
we
spoke
with
result
mentioned
at
the
beginning
of
this
paragraph.
She
really
was
objectionable
and
I
made
it
clear
to
the
Appointments
team
that
I
did
not
want
a
face
to
face
appointment
with
this
Psychologist
in
the
future
when
I
was
offered
another
appointment
in
June.
I
asked
for
an
on-line
appointment,
but
they
said
it
had
to
be
in
person,
reasons
not
given.
Not
much
good
for
someone
with
Autism,
especially
as
it
was
obvious
the
Psychologist
did
not
understand
it.
I
wonder
exactly
what
the
NHS
is
paying
her
for,
when
the
service
is
not
fit
for
purpose
and
never
will
be
until
the
clinic
gets
its
act
together.
I
am
now
taking
further
action
against
this
person
who
calls
themselves
a
Lead
Pyschologist
and
another
person
who
calls
themselves
the
Head
of
Clinic.
I
have
also
asked
for
a
transfer
to
the
Northampton
GIC
which
is
easier
to
get
to,
which
they
are
sorting
out
at
present.
Head
of
Clinic
wrote
a
letter
of
referral
to
the
Northampton
GIC,
which
depicted
me
as
an
unreliable
patient,
again
unacceptable.
They
won't
let
me
have
an
online
appointment
with
another
specialist
at
London
GIC,
to
bridge
the
gap
while
I
wait
for
Northampton
GIC
to
offer
an
appointment,
which
is
so
wrong.
And
even
the
Receptionist
is
rude,
so
have
tendered
a
Complaint.
My
advice
is
to
stay
away
from
London
GIC
and
its
horrible
staff.
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