1/5 Jummy O. 1 year ago on Google
I
got
there
for
my
11am
appointment
and
everywhere
was
hot
congested
and
jam
packed
with
people
sitting
on
the
floor
no
seats,
children
crying
everyone
looked
distressed.
I
had
to
stand
for
hours
because
there
wasn’t
a
seat
and
I
went
with
children.
Only
one
person
checking
documents
of
more
than
300
people!!
The
process
is
not
working,
change
it!!
Employ
and
train
young
people
that
are
agile
and
passionate
to
work,
fill
up
all
the
counters
with
people
who
are
ready
to
work!!
The
male
toilet
bulb
light
went
off
and
people
had
to
use
their
phone
flashlight
to
go
into
the
toilet!!
Let
the
waiting
room
upstairs
be
partitioned
and
add
more
biometrics
stand.
Can’t
we
scan
our
documents
to
you
and
just
come
in
for
Biometrics??
The
woman
collecting
postal
envelope
left
the
till
to
go
chat
at
some
point??
Let
at
least
3
people
attend
to
collection
of
postal
envelope.
One
of
the
clock
wasn’t
even
working!!
Please
you
need
to
do
an
overhaul
of
the
process,
redecorate
the
place
and
employ
more
people
in
the
UK
or
outsource
instead
of
bringing
few
people
from
Nigeria.
Make
provision
for
wheelchair
users
and
buggy
users
it’s
the
law
and
right
thing
to
do!
We
finished
the
whole
process
past
4pm
exhausted
and
tired
after
traveling
in
from
outside
London.
If
people
don’t
have
NIN
don’t
let
them
in,
tell
them
at
the
door
so
they
don’t
waste
their
time
and
others
before
realizing
they
can’t
be
attended
to
.
Reduce
the
number
of
appointments
to
fit
the
seating
capacity
of
the
building.
Overall,
It
wasn’t
a
desirable
experience
at
at
all.
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