British Tours image

British Tours

Tour operator

😠 This was absolutely the worst company from beginning to end. Out of the 5 private tours, on,y two guides were worth anything. Website was down, either Zero communication or the communication was wrong. I plan tours all over the world and have never had a worse experience. Embarrassing because t... People often mention tour, British, Tours, guide, time, London, tours, highly, recommend, experience,


Address

236, Linen Hall, 162-168 Regent St., London W1B 5TB, United Kingdom

Website

www.britishtours.com

Contact

+44 20 7038 0688

Rating on Google Maps

4.80 (72 reviews)

Open on Google Maps

Working Hours

  • Saturday: 8:30 am to 10 pm
  • Sunday: 8:30 am to 10 pm
  • Monday: 8:30 am to 10 pm
  • Tuesday: 8:30 am to 10 pm
  • Wednesday: 8:30 am to 10 pm
  • Thursday: 8:30 am to 10 pm
  • Friday: 8:30 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: tour (29) British (19) Tours (18) guide (16) time (13) London (11) tours (11) highly (8) recommend (8) experience (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jan F. 3 years ago on Google
    We had only one day in London with so much to see. British Tours arranged the perfect guide for our interests and our tour was exceptional in every way. It was worth every penny (schilling). We saw so much yet felt as if we had time to see what we were viewing. We have recommended their services to friends, and would not hesitate to again use their services the next time we are in their touring areas.
    1 person found this review helpful 👍

  • 5/5 Aliette H. C. 1 year ago on Google
    Our guide, Tom, took me and my two daughters (10 and 13) to Stonehenge and Hampton Court Palace. He gave us interesting details and kept us all engaged the whole day. I would highly recommend.
    1 person found this review helpful 👍

  • 1/5 Terri W. 1 year ago on Google
    This was absolutely the worst company from beginning to end. Out of the 5 private tours, on,y two guides were worth anything. Website was down, either Zero communication or the communication was wrong. I plan tours all over the world and have never had a worse experience. Embarrassing because this was for my boss and his wife. The hotel recommended them so I stuck with the, Big mistake. So much $$ for awful communication and tours we could have done on our own.
    1 person found this review helpful 👍

  • 5/5 Eric C. 3 months ago on Google New
    This was our second time using British Tours. They always do a super job and the guides are extremely knowledgeable. I would highly recommend using them!

  • 5/5 Laura B. 3 years ago on Google
    We used British Tours for a day trip during our layover at Heathrow airport. Our guide picked us up at the hotel (where went to freshen up after the overnight flight) - the van was very comfortable for the 4 of us plus the guide and all our luggage. We traveled first to Windsor and then to Oxford. We had a delightful time. Our guide was informative and interesting. He was flexible and kept our interests in mind as we visited these cities. He knew the ins and outs of finding the best picture spots, lunch and tea spots, and very importantly - where to park! The weather was beautiful and the tour was wonderful. We were able to arrange everything with ease via email. We're so glad we used British Tours! We recommend them highly and will be calling on them again the next time we're in the UK.

  • 5/5 Carolyn B. 4 months ago on Google
    Geoff was my personal tour guide and driver on a WWII tour. Since I wanted to see the village of Bassingbourn, the site of the airbase and its surroundings, and the Imperial War Museum in Duxford, he devised a personalized tour. We toured the Imperial War Museum in Duxford, and spent time at the American Air Force building, and the restoration building. In Bassingbourn, we stopped at the site of a WWII pub, and had lunch and a beer at the Belle Freehouse, its current occupant. We visited the Catholic church and drove around the village and the area of the airbase, closed to the public because it is an active RAF base. The defining moment came when Geoff showed me 323rd squadron memorial plaque, located in a field mearby. My dad’s squadron! Needless to say, when Geoff leads a tour, he does his homework! Thank you, British Tours (especially Geoff), for going above and beyond expectations. I heartily recommend British Tours to all who want a truly memorable WWII experience.

  • 5/5 Shawn W. 10 months ago on Google
    I hired British Tours to take my mother-in-law to Downton Abby (from London) and the surrounding area for her 75th birthday on a visit from the States. Her driver was Justin, and when she got home she absolutely RAVED about the service and treatment she received from him! He was super kind and accommodating to her and her traveling companion, and made sure their visit was beyond stellar. Great company to work with, great staff - absolute pleasure, highly recommend!

  • 5/5 Tonya G. 8 months ago on Google
    I originally reserved my tour in 2019 and it was supposed to happen in April 2020. The company was amazing about postponing for me and being very accommodating due to the situation. I finally was able to make this trip happen in May of this year and it was incredible!! Geoff was very personable, professional and went over and beyond to make sure my experience was everything I wanted it to be. I am so thankful for all that I was able to see and learn... they are highly recommended and I will definitely use them on my next tour!

  • 1/5 Thomas H. 7 months ago on Google
    This is tricky as the advertising for these tours. many selections come up when searching the real tour companies aren't mentioned in the ad only the tour. you go through a booking service who assigns you the tour companies. we had the Westminister Abby Churchill war room tours. you get an email telling you a meeting place there you must figure out who's the company that you're assigned to. we had City tours or something the flag was so faded it couldn't be read. we arrived early the guide was nowhere to be found another guide from a different firm advised us to stay. until he arrived. (you meet on a insanely busy London street corner and have to figure out who's who. he shows up found our name. says wait until others arrive. 10 minutes after the start time only 2 others showed. so we waited finally 30 minutes later. we moved on still with 4 people. ok here's the killer you walk to Westminister Abby. The guide walks you past it says a few words, and that's it. no entry, no inside tour, nothing. then he proceeds up Whitehall st. past the government buildings giving descriptions of each. takes you to the defense ministry to watch the calvary guard change. which can be seen for free. then back down Whitehall st to the Churchill warroom where your dropped of to tour on your own end of tour. 45 pounds, each rip-off

  • 5/5 Roger C. 4 months ago on Google
    We had an amazing experience at the War Rooms. Alexandra was a highly professional and knowledgeable guide. She assessed our interests, had a deep knowledge of history and people, added huge value beyond just this venue and related effectively. She was truly outstanding! Simon our driver was very professional, courteous and adaptable. The whole experience was exemplary Thank you AK and RR

  • 5/5 Robert M. 1 year ago on Google
    We just finished an 12 day stay in London and went on two full day tours with British Tours. Paul was our guide for both tours and he was incredible. Our first tour was to Blenheim Palace and it was incredible. It was the first day they opened it with their Christmas decorations which were incredible. Our second tour was to Windsor Castle and Hampton Court. Again, Paul was incredible in taking us through both locations. His knowledge and insights are second to none. Would highly recommend Paul and British Tours and we’ll be using them again the next time we’re in London.

  • 5/5 Richard S. 4 years ago on Google
    My family and I used British Tours for two day tours during our recent stay . Our tours were Windsor Castle one day and the other was Dover and Leeds Castle. We were very lucky to have our tours enhanced by Sam our tour guide. He was extremely knowledgeable and professional. That alone would have been enough. However, my family and myself really connected with him . We felt comfortable and at ease with him at all times. We are grateful to British Tours for adding Sam into our memorable trip. The whole experience was Brilliant!

  • 5/5 Murray W. 1 year ago on Google
    Tom Harrison was our Guide for a day of exploring Warwick Castle then on to Stratford on Avon for a chance to appreciate Shakespeare’s life and times. I wanted lunch in a Pub and the one he took us to was excellent! This is my second tour with Tom and I must say he always finds something extra to add to an already amazing day. I would give him 10 stars!

  • 4/5 Rania A. 2 years ago on Google
    Simple website including all information I needed

  • 5/5 Jaime F. 3 years ago on Google
    I can't say enough wonderful things about my experience (pre-pandemic) with British Tours. Every step of the process, from booking to tour completion, was absolutely seamless. I contacted the company via email from the US and received very fast and informative responses (Giulia and Aline were both extremely helpful). I was able to set up a custom tour of Bath and the Cotswolds for a fairly large group (11 people, ranging in age from 4 to 60), and there was so much to see and do that everyone had an enjoyable experience. We were collected and dropped off at our hotel in London and it was incredibly convenient. Alex, our tour guide, was fantastic! He was a wealth of information and so fun to talk with throughout the day. He was great about keeping us to a schedule without us feeling rushed, and our whole group was pleased with all the sites we were able to see. Overall, it was a perfect day and I wouldn't hesitate to book with British Tours again!

  • 5/5 Lizzie M. 3 years ago on Google
    Absolutely amazing tour company. We have used them on four trips to Britain and France over 10 years. Each and every time super professional, amazing tour guides that really let us do what we wanted, very kind, and overall a blast! We went to the best local croissant bakery in Paris, to an inside tour of the Tower of London, to the Cotswalds and Bath, to Windsor, to Harry Potter sites. We did all this starting when the kids were from 2 to 8 years old all the way until they were 11 to 17. Last time we included my parents and they loved it! Beyond worth it! Can’t wait to get back again!

  • 5/5 Annemarie G. 3 years ago on Google
    Had the Best day with Richard!! He was very friendly, funny and most importantly, extremely knowledgeable. We did both walking and driving. City very crowded as it was New Year’s Eve however Richard managed to navigate the city perfectly so we could see as much as possible in the only day we had in London. As for booking in advance from overseas, could not have gone smoother. The correspondence was quick and concise!! I would Highly recommend using British Tours and will use them again myself."

  • 5/5 Jon H. 3 years ago on Google
    In June 2018, we booked a private day-trip tour through British Tours. Our British Tour guide Marie Claire picked us up from our room in Paris and drove us to visit the D-Day battlefields in Normandy. She took great care of us, entertaining us with history and stories all along the way and providing a wonderful stress-free private tour of this amazing region. At the end of a long day, she returned us to our front door. In a vacation filled with many sights, this was a highlight and well worth it. I highly recommend British Tours, especially for private day trips.

  • 5/5 Barbara B. 3 years ago on Google
    As a hotel concierge for a global hospitality company, I am rather particular about selecting touring companies for both myself, and my guests. Coming across British Tours, is like finding the proverbial needle in the haystack. I corresponded with their lovely team via email and telephone, & my messages were always promptly returned, which is absolutely key for me. I finally settled on Hampton Court Palace from an unending list of options, & with Anthony as guide, I proceeded to have one of the loveliest days I have spent in the UK. Anthony is exceptionally charming, beyond knowledgeable, and could not have been a better travel companion. We drove out to the Palace from Central London, with Anthony describing points of interest along the way, as well as providing amusing little tidbits, on a variety of London topics. On our return to town, Anthony suggested an alternate route, so that I could have a different perspective. With so many tour options available in the UK, British Tours truly stands above the rest, an absolute 10/10.

  • 5/5 Louise A. 3 years ago on Google
    We booked the private plane Normandy Beaches Tour from London in 2018 because we were time poor but also because the tour started when you were in the air above the beaches. Our first two dates were cancelled because of bad weather, but third time lucky five of us were able to make the trip. On a gorgeous sunny day we took off to France for the day (for a group of Australians this alone was a novelty!). Our guide was incredibly knowledgeable and the tour was everything we hoped it would be. We still talk about what a fabulous time we had and how lucky we were to have been able to do it.


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