1/5 Nick S. 2 years ago on Google
An
absolutely
abysmal
experience.
This
offers
the
antithesis
to
that
of
a
‘luxury
hotel’
experience
on
both
service
and
cuisine,
yet
it
does
offer
the
price
tag.
My
recommendation
-
do
not
dine
here.
I
ate
at
the
40
Elephants
on
a
Sunday
with
6
guests.
Regardless
of
the
extra
footfall
from
the
London
Marathon
(which
should
easily
have
been
planned
for
in
advance)
I
had
a
prebooked
table
which
was
accepted
by
the
venue,
however
was
told
on
arrival
the
booking
couldn’t
be
guaranteed.
The
staff
were
untrained
and
seemly
alien
to
the
concept
of
hospitality.
The
bar
offering
of
‘local
craft
beers’
was
reduced
to
one
beer
only,
which
we
were
served
without
being
consulted
the
IPA
(which
the
staff
had
never
heard
of,
despite
being
on
the
menu)
was
unavailable.
In
fairness,
they
were
able
to
serve
humus
and
flat
bread
(eventually)
and
did
find
us
a
table
(after
needing
to
ask
for
the
manager
and
make
a
clear
and
direct
point
that
it
is
in
fact
quite
usual
to
expect
your
prebooked
table
to
be
ready
for
the
prebooked
time).
However,
I
wish
we
hadn’t.
Despite
the
restaurant
now
clearing,
the
standards
of
this
place
did
not
improve.
The
food
was
incredibly
sub
par.
The
burger
was
below
average,
peppery
and
generally
bland,
presented
with
a
random
helping
of
chips
(in
fact,
the
first
2
burgers
arrived
without
chips
at
all,
which
when
pointed
out,
were
then
removed
from
the
table
for
their
random
allotment
of
chips,
before
reappearing).
One
meal
was
missed
completely
-
had
somebody
thought
to
check
if
everything
was
ok,
we
would
have
avoided
the
need
to
search
for
someone
to
make
a
point
of
the
missing
meal.
When
this
fish
and
chips
dish
eventually
arrived
(once
everyone
else
had
almost
finished)
it
was
piping
hot
on
the
outside
batter,
but
very
cold
to
touch
in
the
centre.
It
was
also
sent
back,
and
asked
not
to
be
returned.
The
bill
arrived
with
the
audacity
to
ask
for
the
full
service
charge,
and
when
simply
stating
the
service
was
clearly
unacceptable
on
many
fronts,
I
was
met
with
a
myriad
of
excuses
for
their
poor
planning
and
terrible
hospitality.
Their
self
proclaimed
description
-
“the
food
offering
incorporates
all
that
is
good
about
London”
-
could
not
be
further
from
the
truth
and
reality
of
this
awful
venue.
Perhaps
stick
to
a
simple
G&T
(I
can
testify,
they
have
in
fact
heard
of
this
drink)
just
don’t
expect
anything
more,
or
your
prebooked
table
without
a
spat
with
the
manager
before.
Oh
and
ps.
they
tried
to
pass
off
their
excuse
of
“no
jugs”
for
tap
water,
and
place
2
bottles
of
mineral
water
on
the
table
instead
-
but
if
you
push
hard
enough,
they
DO
in
fact
have
jugs
for
tap
water
-
sorry
to
ruin
this
little
secret.
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